Skip to main content

John Wesley's Chapel

New Room, 36 The Horsefair, Bristol, BS1 3JE

View Accessibility Symbols

Accessibility Symbols

For more information about what these symbols mean, view our Accessibility Symbols Guide.

Close this popup window.

Access Guide

Show Easy Read

Introduction

  • Services / facilities within the building include Wifi, chapel, museum, gift shop, café, library and archives.

Location

  • The venue is in a pedestrian area.
  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is Bristol Temple Mead.

COVID-19 Information

Opening Times (Café)

  • Monday 09:30 - 16:00.
  • Tuesday 09:30 - 16:00.
  • Wednesday 09:30 - 16:00.
  • Thursday 09:30 - 16:00.
  • Friday 09:30 - 16:00.
  • Saturday 09:30 - 16:00.
  • Sunday Closed.

Opening Times (Chapel)

  • Monday 10:30 - 16:00.
  • Tuesday 10:30 - 16:00.
  • Wednesday 10:30 - 16:00.
  • Thursday 10:30 - 16:00.
  • Friday 10:30 - 16:00.
  • Saturday 10:30 - 16:00.
  • Sunday Closed.

Parking

  • The venue does not have its own car park.

Outside Access (The Horsefair)

  • Entrance View
    • This information is for the entrance located on The Horsefair.
    • There is ramped/sloped access at this entrance.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • The main door(s) open(s) automatically (towards you).
    • The door(s) is/are single width.
    • The width of the door opening is 90cm.
  • Ramp/Slope View
    • The ramp/slope is located leading up to the entrance.
    • The gradient of the ramp/slope is steep.
  • Comments View
    • There are gates at the entrance that are held open during opening hours.
    • There are two entrance next to each other as the main entrance doors.
    • The slope leading to the entrance is cobbled and uneven.
    • The lighting is low.

Outside Access (Broadmead - Courtyard Garden)

  • Entrance View
    • This information is for the entrance located on Broadmead.
    • There is step-free access at this entrance.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • The main door(s) open(s) away from you (push).
    • The door(s) is/are double width.
    • The door(s) is/are heavy.
    • The width of the door opening is 150cm.
  • Ramp/Slope View
    • The ramp/slope is located before the entrance.
    • The gradient of the ramp/slope is slight.
  • Comments View
    • Broadmead Courtyard Garden is opposite Boots and next to The Arcade.
    • The gates are held open during opening hours.

Inside Access

  • There is level access to the service(s).
  • There is not a hearing assistance system.
  • This venue does not play background music.
  • Motorised scooters are allowed in public parts of the venue.
  • The lighting levels are varied.

Eating and Drinking (The Café at the New Room)

  • The following information is for the café.
  • The café is located beyond the Horsefair entrance.
  • Full table service is not available.
  • Food or drinks are ordered from the service counter.
  • Food or drinks can be brought to the table.
  • There is not a lowered section at the counter.
  • No tables are permanently fixed.
  • Some chairs are permanently fixed.
  • No chairs have armrests.
  • The nearest table is approximately 3m (3yd 10in) from the The Horsefair entrance.
  • The standard height for tables is 71cm.
  • There is ample room for a wheelchair user to manoeuvre.
  • Plastic / takeaway cups are available.
  • Plastic / takeaway cutlery is available.
  • Drinking straws are available.
  • Menus are hand held and wall.
  • Menus are not available in Braille.
  • Menus are available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is hot and cold meals and snacks.

Entrance (Chapel)

  • This information is for the entrance located beyond the café seating area or via the entrance on Broadmead.
  • Entrance View
    • There is step-free access at this entrance.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • The main door(s) open(s) away from you (push).
    • The door(s) is/are double width.
    • The door(s) is/are heavy.
    • The width of the door opening is 140cm.
    • There is a second set of doors.
    • The door(s) open(s) towards you (pull).
    • The door(s) is/are single width.
    • The door(s) is/are permanently held open.
    • The width of the door opening is 80cm.

The Chapel

  • The chapel is located on the ground floor, to the rear of the café.
  • There is direct access to the chapel from the Broadmead entrance.?
  • There is a hearing loop fitted within the chapel and staff are trained to use it.
  • Within the chapel the pews are located to the centre and on either side.
  • Photographs 4 and 5 show the seating upstairs.
  • Rev David Weeks, Rev Mandy Briggs are available to discuss holding special ceremonies (christening, weddings, funerals) in the chapel.
  • ?.

Other Floors (Chapel)

  • Steps View
    • The floors which are accessible by stairs are Ground and Upper Seating Area.
    • There are 15+ steps between floors.
    • The steps are not clearly marked.
    • The steps are deep (18cm+).
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is not a landing.
    • The lighting levels are low.

Other Floors

  • Steps View
    • The floors which are accessible by stairs are G, 1, 2, 3.
    • There are 15+ steps between floors.
    • The steps are clearly marked.
    • The steps are medium height (11cm - 17cm).
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
    • The lighting levels are bright.

Lift

  • There is a lift for public use.
  • The lift is located beyond the entrance on The Horsefair, to the right, within the café on the ground floor.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are G, 1, 2, 3.
  • Wall mounted information boards are provided at lift landings.
  • The lift is approximately 6m (6yd 1ft) from the Horsefair.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 80cm (2ft 7in).
  • The dimensions of the lift are 130cm x 140cm (4ft 3in x 4ft 7in).
  • There are not separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is medium.

Entrance (Museum)

  • This information is for the entrance located on the third floor.
  • Entrance View
    • There is step-free access at this entrance, via lift.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are single width.
    • The door(s) is/are permanently held open.
    • The width of the door opening is 86cm.

Reception (Museum)

  • The desk/counter is 1m (3ft 3in) from the museum entrance.
  • There is level access to the desk/counter from the entrance.
  • Level access to the desk/counter is via lift.
  • The desk/counter is medium height (77cm - 109cm).
  • The desk/counter does not have a low (76cm or lower) section.
  • The lighting levels are medium.
  • There is not a hearing assistance system.

Museum

  • Exhibits can be audio described.
  • Tactile signage for exhibits is not available.
  • Braille signage for exhibits is not available.
  • Touch tours are not available.
  • The availability of touch tours depends on exhibition.
  • Video tours are not available.
  • There is a wheelchair to borrow.
  • To borrow the wheelchair, contact a member of staff.

Opening Times (Library and Archives)

  • Monday 10:30 - 13:00.
  • Tuesday 10:30 - 13:00.
  • Wednesday 10:30 - 13:00.
  • Thursday Closed.
  • Friday 10:30 - 13:00.
  • Saturday Closed.
  • Sunday Closed.

Entrance (Library and Archives)

  • This information is for the entrance located on the third floor.
  • Entrance View
    • There is step-free access at this entrance, via lift.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are single width.
    • The door(s) is/are heavy.
    • The width of the door opening is 80cm.

Library

  • This library does not have a regular supply of books in Braille.
  • This library does not have a regular supply of books in large print.
  • This library does not have a regular supply of books in audio format.
  • There is an ordering service.
  • The library does not have computers with accessible software.

Accessible Toilet (First Floor)

  • Accessible toilet facilities are available.
  • Location and Access View
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 4m (4yd 1ft) from the lift.
    • The accessible toilet is located on the first floor.
    • There is level access to this accessible toilet.
    • This is by lift.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a locking handle.
    • The width of the accessible toilet door is 90cm (2ft 11in).
    • The door is light.
    • The dimensions of the accessible toilet are 148cm x 203cm (4ft 10in x 6ft 8in).
    • There is not sufficient turning space in the cubicle for a wheelchair user.
    • There is not a lateral transfer space.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • Disposal facilities are available in the cubicle.
    • There is a/are waste paper pedal bin, sanitary and non-infectious waste disposal units.
    • There is a/are coat hook(s).
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are not placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 45cm (1ft 6in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The contrast between the dropdown rail(s) and wall is good.
    • The contrast between the walls and floor is fair.
    • The lighting levels are medium.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located within the accessible toilet.
    • The height of the baby change table once extended is 82cm (2ft 8in).

Standard Toilet(s) (First Floor)

Additional Info

  • Documents are not available in Braille.
  • Documents can be requested in large print.
  • A bowl of water can be provided for an assistance dog.
  • An assistance dog toilet area can be provided onsite.
  • A member of staff trained in BSL skills is not normally on duty.
  • This service can be requested.
  • Home visits / services are not available.