You are on Location. Skip to the next section.

Location

• The nearest National Rail station is Bristol Temple Meads.

You are on Opening Times (Bus Station). Skip to the next section.

Opening Times (Bus Station)

• Monday 07:00 - 23:00.
• Tuesday 07:00 - 23:00.
• Wednesday 07:00 - 23:00.
• Thursday 07:00 - 23:00.
• Friday 07:00 - 23:00.
• Saturday 07:00 - 23:00.
• Sunday 07:00 - 23:00.

You are on Parking. Skip to the next section.

Parking

• The venue does not have its own car park.

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• Public Car Parks View
  • There is a car park for public use within 200m (approx).
  • The name of the car park is CCPlus.
  • The car park is located off Canon Street.
• On Street Blue Badge Parking View
  • On street marked Blue Badge bays are not available.
• On Street Standard Parking View
  • Clearly signed and / or standard marked parking bays are not available.
• Drop-off Point View
  • There is not a designated drop off point.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

• This information is for the entrance located at the front of the building.
• There is level access into the venue.
• The main door(s) open automatically.
• The doors are double width.
• The door opening is 150cm (4ft 11in) wide.

You are on Outside Access (Side Entrance). Skip to the next section.

Outside Access (Side Entrance)

• This information is for the entrance located at the side of the building.
• There is level access into the venue.
• The main door(s) open automatically.
• The doors are double width.
• The door opening is 170cm (5ft 7in) wide.

You are on Outside Access (Rear Entrance). Skip to the next section.

Outside Access (Rear Entrance)

• This information is for the entrance located to the rear of the building.
• There is not level access into the venue.
• The main door(s) open automatically.
• The doors are double width.
• The door opening is 160cm (5ft 3in) wide.

You are on Level Change (Rear Entrance). Skip to the next section.

Level Change (Rear Entrance)

• There is a ramp or slope to access this service.
• The ramp or slope is located on the path leading to the entrance.
• The ramp or slope is easy.
• The ramp or slope is permanent.

You are on Outside Access (Ticket Office Entrance). Skip to the next section.

Outside Access (Ticket Office Entrance)

• This information is for the entrance located to the front of the office.
• There is level access into the venue.
• The main door(s) open away from you (push).
• The doors are single width.
• The door(s) is / are heavy.
• The door opening is 90cm (2ft 11in) wide.

You are on Reception (Ticket Office). Skip to the next section.

Reception (Ticket Office)

• The desk is 9m (9yd 2ft) from the ticket office entrance.
• There is level access to reception from the entrance.
• The reception desk is high (110cm+).
• The desk has a low (76cm or lower) section.
• The lighting levels are medium.
• There is not a hearing assistance system.

You are on Bus Station. Skip to the next section.

Bus Station

• The station is staffed.
• There are generally 2 member(s) of staff on duty.
• There is an office to obtain help (other than the ticket office).
• The office to obtain help (other than the ticket office) is located to the rear of the concourse.
• The help office is 7m (7yd 1ft) from the rear entrance.
• There is a ticket office / travel centre.
• The ticket office / travel centre is located to the rear of the concourse.
• The ticket office / travel centre is 98m (107yd 6in) from the main entrance.
• There are 19 stands / bays.
• The stands which have level access are all stands.
• Announcements are visual.
• The bus companies operating within this station are First Bristol and Avon and National Express.
• There is a taxi rank at the station.
• The taxi rank is located at the rear of the station.
• The taxi rank is 10m (10yd 2ft) from the rear entrance.
• There is not a wheelchair for patrons to borrow.
• Shops and services within the station include point shop to go and Pumpkin Cafe.
• All key concourse shops and services have level access.

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• Comments View
  • There are automatic single doors to the bus stands.

You are on Inside Access. Skip to the next section.

Inside Access

• There is not level access to the service.
• There is not a hearing assistance system.
• This venue does not play background music.
• Motorised scooters are welcomed in public parts of the venue.
• The lighting levels are varied.

You are on Level Change (Bus Station). Skip to the next section.

Level Change (Bus Station)

• There is a ramp or slope to access this service.
• The ramp or slope is located to the left of the side entrance.
• The ramp or slope is easy.
• The ramp or slope is permanent.
• There is a level landing at the top of the ramp.
• The ramp does have handrails.
• The handrails are on both sides.
• There is a / are step(s) to access this area / service.
• The step(s) is / are located to the left of the side entrance.
• There is / are 2 step(s) to the area / service.
• The lighting levels at the steps are medium.
• The step(s) is / are not clearly marked.
• The step(s) is / are medium.
• The steps do have handrails.
• The handrails are on both sides.
• The ramp or slope does bypass the step(s).

You are on Eating and Drinking (Pumpkin Cafe). Skip to the next section.

Eating and Drinking (Pumpkin Cafe)

• The following information is for the cafe.
• Food or drinks are ordered from the service counter.
• Food or drinks can be brought to the table.
• There is not a lowered section at the counter.
• No tables are permanently fixed.
• No chairs are permanently fixed.
• No chairs have armrests.
• The nearest table is 15m (16yd 1ft) from the main entrance.
• The distance between the floor and the lowest table is 72cm (2ft 4in).
• The distance between the floor and the highest table is 72cm (2ft 4in).
• There is ample room for a wheelchair user to manoeuvre.
• Plastic / takeaway cups are available.
• Plastic / takeaway cutlery is available.
• Drinking straws are available.
• Menus are wall only.
• Menus are clearly written.
• Menus are presented in contrasting colours.
• The type of food served here is hot and cold meals and snacks.

You are on Accessible Toilet. Skip to the next section.

Accessible Toilet

• There are accessible toilets within this venue designated for public use.

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• Location and Access View
  • The toilet is not for the sole use of disabled people.
  • There is pictorial signage on or near the toilet door.
  • The accessible toilet is 39m (42yd 1ft) from the main entrance.
  • The accessible toilet is located to the right as you enter.
  • There is level access to the accessible toilet.
• Features and Dimensions View
  • This is a unisex toilet.
  • A key is required for the accessible toilet.
  • The key is not a radar key.
  • The key can be obtained from a member of staff.
  • The door opens outwards.
  • The door is locked by a twist lock.
  • The width of the accessible toilet door is 88cm (2ft 11in).
  • The door weight is light.
  • The dimensions of the accessible toilet are 195cm x 295cm (6ft 5in x 9ft 8in).
  • There is sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 120cm (3ft 11in).
  • There is a dropdown rail on the transfer side.
  • There is not a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm in the cubicle.
  • The emergency alarm is fully functional.
  • Disposal facilities are available in the cubicle.
  • There is a coat hook.
• Position of Fixtures View
  • Wall mounted rails are available.
  • As you face the toilet the wall mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There are mirrors.
  • Mirrors are placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 47cm (1ft 7in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • There is not a towel dispenser.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a sink.
  • The sink cannot be reached from seated on the toilet.
  • The sink is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • The contrast between the internal door and wall is good.
  • The contrast between the grab rails and wall is fair.
  • The contrast between the drop down rails and wall is fair.
  • The contrast between the walls and floor is fair.
  • The lighting levels are medium.
• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • Baby change facilities are located within the accessible toilet.
  • The height of the baby change table once extended is 82cm (2ft 8in).

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilets are available.
• Access to Standard Female and Male Toilet(s) View
  • The female and male toilets are located to the left as you enter.
  • The female and male toilets are 11m (12yd 1in) from the main entrance.
  • Inside the venue, there is level access to the female and male toilets.
  • Lighting levels are medium.

You are on Additional Info. Skip to the next section.

Additional Info

• Staff do receive disability awareness / equality training.
• Documents can be requested in Braille.
• Documents can be requested in large print.
• A bowl of water can be provided for an assistance dog.