Access Guide
Introduction
- Community Links is a drop-in for people with disabilities and mental health needs.
Opening Times
- Monday 09:00 - 15:00.
- Tuesday 09:00 - 15:00.
- Wednesday 09:00 - 15:00.
- Thursday 09:00 - 15:00.
- Friday 09:00 - 15:00.
- Saturday Closed.
- Sunday Closed.
Location
- There is a bus stop within 150m (164yds) of the venue.
- The nearest National Rail station is Bristol Parkway.
Parking
- The venue does have its own car park.
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Venue Car Park
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- Parking is free for all users.
- The car park is located in front of the venue.
- The car park type is open air/surface.
- Parking spaces for Blue Badge holders cannot booked in advance.
- There is/are 0 designated parking bay(s) within the car park.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is / are slopes/ramps.
- The car park surface is concrete.
- The patron does not have to cross a road.
- The car park does not have a height restriction barrier.
Outside Access (Main Entrance)
- This information is for the entrance located at the front of the building.
- There is not level access into the venue.
- The bell is not in a suitable position to allow wheelchair users to gain access.
- The main door(s) open towards you (pull).
- The doors are single width.
- The door(s) is / are heavy.
- The door opening is 82cm (2ft 8in) wide.
Level Change (Main Entrance)
- There is a ramp or slope to access this service.
- The ramp or slope is located immediately beyond the entrance.
- The ramp or slope is permanent.
- The width of the ramp or slope is 134cm (4ft 5in).
Outside Access (Side Entrance)
- This information is for the entrance located at the side of the building.
- There is not level access into the venue.
- The bell is not in a suitable position to allow wheelchair users to gain access.
- The main door(s) open towards you (pull).
- The doors are double width.
- The door(s) is / are heavy.
- The door opening is 124cm (4ft 1in) wide.
Level Change (Side Entrance)
- There is a ramp or slope to access this service.
- The ramp or slope is located in front of the entrance.
- The ramp or slope is permanent.
- The ramp does have handrails.
- The handrails are on both sides.
- The width of the ramp or slope is 142cm (4ft 8in).
Inside Access
- There is not level access to the service.
- There is not a hearing assistance system.
- Motorised scooters are welcomed in public parts of the venue.
- The lighting levels are medium.
Level Change (Main Corridor)
- There is a ramp or slope to access this service.
- The ramp or slope is located on the main corridor.
- The ramp or slope is permanent.
- The ramp does have handrails.
- The handrails are on the right going up.
- The width of the ramp or slope is 120cm (3ft 11in).
Other Floors
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Steps
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- The floors which are accessible by stairs are G-1.
- There are 15 steps between floors.
- The steps are not clearly marked.
- The steps are medium (11cm - 17cm).
- The steps do have handrails.
- The steps have a handrail on the left going up.
- There is a landing.
- The lighting levels are medium.
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Other
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- The services / areas on the floors which are not accessible are the lounge/pool room, massage room, standard toilets and an office.
Toilet with Adaptations (Female)
- There are accessible toilets within this venue designated for public use.
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Location and Access
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- The toilet is not for the sole use of disabled people.
- There is no signage on or near the toilet door.
- The accessible toilet is 5m (5yd 1ft) from the main entrance.
- The accessible toilet is located within the female standard toilets.
- There is level access to the accessible toilet.
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Features and Dimensions
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- This is not a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a locking handle.
- The width of the accessible toilet door is 84cm (2ft 9in).
- The dimensions of the accessible toilet are 176cm x 216cm (5ft 9in x 7ft 1in).
- There is sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 105cm (3ft 5in).
- There is a dropdown rail on the transfer side.
- There is not a flush on the transfer side.
- The tap type is lever.
- There is not a mixer tap.
- There is an emergency alarm in the cubicle.
- The emergency alarm is not fully functional.
- The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- Disposal facilities are available in the cubicle.
- There is not a coat hook.
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Position of Fixtures
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- Wall mounted rails are available.
- As you face the toilet the wall mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There are mirrors.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 43cm (1ft 5in).
- There is not a hand dryer.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is placed higher than 100cm (3ft 3in).
- The toilet roll holder is 112cm (3ft 8in) high.
- There is a sink.
- The sink cannot be reached from seated on the toilet.
- The sink is placed higher than 74cm (2ft 5in).
- The height of the sink is 76cm (2ft 6in).
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Colour Contrast and Lighting
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- The contrast between the external door and wall is good.
- There is a high colour contrast between the internal door and wall.
- The contrast between the grab rails and wall is poor.
- There is a poor colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is poor.
- The lighting levels are medium.
Toilet with Adaptations (Male)
- There are accessible toilets within this venue designated for public use.
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Location and Access
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- The toilet is not for the sole use of disabled people.
- There is no signage on or near the toilet door.
- The accessible toilet is 22m (24yd 2in) from the main entrance.
- The accessible toilet is located off the main corridor.
- There is not level access to the accessible toilet.
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Features and Dimensions
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- This is not a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a locking handle.
- The width of the accessible toilet door is 90cm (2ft 11in).
- The door weight is light.
- The dimensions of the accessible toilet are 187cm x 260cm (6ft 2in x 8ft 6in).
- There is sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 115cm (3ft 9in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is not an emergency alarm in the cubicle.
- Disposal facilities are not available in the cubicle.
- There is not a coat hook.
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Position of Fixtures
View
- Wall mounted rails are available.
- As you face the toilet the wall mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There are mirrors.
- Mirrors are not placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 45cm (1ft 6in).
- There is not a hand dryer.
- There is a towel dispenser.
- The towel dispenser can be reached from seated on the toilet.
- The towel dispenser is placed higher than 100cm (3ft 3in).
- The towel dispenser is 110cm (3ft 7in) high.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is placed higher than 100cm (3ft 3in).
- The toilet roll holder is 130cm (4ft 3in) high.
- There is a sink.
- The sink can be reached from seated on the toilet.
- The sink is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- The contrast between the external door and wall is poor.
- There is a low colour contrast between the internal door and wall.
- The contrast between the grab rails and wall is poor.
- There is a poor colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is good.
- The lighting levels are medium.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilets are available.
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Access to Standard Female Toilet(s)
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- The female toilets are located off the main corridor.
- The female toilets are 3m (3yd 10in) from the main entrance.
- Inside the venue, there is level access to the female toilet.
- Lighting levels are medium.
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Access to Standard Male Toilet(s)
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- The male toilets are located off the main corridor.
- The male toilets are 20m (21yd 2ft) from the main entrance.
- Inside the venue, there is not level access to the male toilet.
- Lighting levels are medium.
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Baby Change Facilities
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- Baby change facilities are located within the venue.
- Baby change facilities are located in the female standard toilets.
- The height of the baby change table once extended is 95cm (3ft 1in).
- Inside the venue, there is level access to the baby change facility.
Additional Info
- Staff do receive disability awareness / equality training.
- Documents can be requested in Braille.
- Documents can be requested in large print.
- A bowl of water can be provided for an assistance dog.
- A member of staff trained in BSL skills is not normally on duty.
- This service can be requested.
- Home visits / services are not available.