You are on Introduction. Skip to the next section.

Introduction

• Related link Cabot Circus Shopping Centre.
• Https://www.accessable.co.uk/hammerson/cabot-circus

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• Comments View
  • The House Of Fraser is situated over four floors in the Cabot Circus Shopping Mall.

You are on Location. Skip to the next section.

Location

• The venue is in a pedestrian area.
• There is a bus stop within 150m (164yds) of the venue.
• The nearest National Rail station is Temple Meads.

You are on Opening Hours. Skip to the next section.

Opening Hours

• For information about the opening hours please click here.

You are on Parking. Skip to the next section.

Parking

• The venue does have its own car park.

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• Venue Car Park View
  • Parking is not free for all users.
  • Parking is not free for Blue Badge holders.
  • The car park is located on Level 1.
• Comments View
  • Parking is available in the Cabot Circus Car Park.

You are on Outside Access (Ground Level Entrance). Skip to the next section.

Outside Access (Ground Level Entrance)

• This information is for the entrance located at the front of the building.
• There is level access into the venue.
• The main door(s) open automatically (away from you).

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• Second set of doors View
  • The automatic doors are push pad activated.
  • The doors are double width.
  • The door(s) is / are heavy.
  • The door opening is 240cm (7ft 10in) wide.
• Comments View
  • The push pad door is on the right with two manual doors on the left.

You are on Outside Access (Upper Ground Entrance). Skip to the next section.

Outside Access (Upper Ground Entrance)

• This information is for the entrance located at the front of the building.
• There is level access into the venue.
• The main door(s) open automatically (away from you).

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• Second set of doors View
  • The automatic doors are push pad activated.
  • The doors are double width.
  • The door(s) is / are heavy.
  • The door opening is 240cm (7ft 10in) wide.
• Comments View
  • The push pad door is on the right with two manual doors on the left.

You are on Outside Access (Level 1 - Car Park). Skip to the next section.

Outside Access (Level 1 - Car Park)

• This information is for the entrance located at the side of the building.
• There is level access into the venue.
• The main door(s) open automatically (away from you).
• The doors are double width.
• The door opening is 240cm (7ft 10in) wide.

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• Comments View
  • The push pad door is on the right with two manual doors on the left.

You are on Outside Access (Level 1 Entrance). Skip to the next section.

Outside Access (Level 1 Entrance)

• This information is for the entrance located at the front of the building.
• There is level access into the venue.
• The main door(s) open towards you (pull).
• The doors are double width.
• The door(s) is / are heavy.
• The door opening is 240cm (7ft 10in) wide.

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• Comments View
  • There are 3 sets of identical manual doors.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access to the service.
• This venue does play background music.
• Music is played throughout the store.
• Motorised scooters are welcomed in public parts of the venue.
• The lighting levels are varied.

You are on Counter (Payment Counters). Skip to the next section.

Counter (Payment Counters)

• There is level access to the counter from the entrance.
• There is not is a touchscreen.
• The height of the counter is 100cm (3ft 3in).
• There is not a lowered section.
• There is a hearing assistance system.
• The type of system is a fixed loop.
• The height of the counter is medium.
• Staff are trained to use the system.
• Lighting levels are bright.

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• Comments View
  • There are several payment counters on every level.

You are on Eating and Drinking (Caffe Nero). Skip to the next section.

Eating and Drinking (Caffe Nero)

• The following information is for the cafe.
• Full table service is not available.
• Food or drinks are ordered from the service counter.
• Food or drinks can be brought to the table.
• There is not a lowered section at the counter.
• No tables are permanently fixed.
• Some chairs are permanently fixed.
• Some chairs have armrests.
• The nearest table is 2m (2yd 7in) from the cafe entrance.
• The distance between the floor and the lowest table is 49cm (1ft 7in).
• The distance between the floor and the highest table is 73cm (2ft 5in).
• There is ample room for a wheelchair user to manoeuvre.
• Plastic / takeaway cups are available.
• Plastic / takeaway cutlery is available.
• Drinking straws are available.
• Menus are wall only.
• Menus are clearly written.
• Menus are presented in contrasting colours.
• The type of food served here is hot and cold meals and snacks.

You are on Eating and Drinking (Zest Bistro). Skip to the next section.

Eating and Drinking (Zest Bistro)

• The following information is for the restaurant.
• Full table service is available.
• There is not a lowered section at the counter.
• No tables are permanently fixed.
• Some chairs are permanently fixed.
• Some chairs have armrests.
• The nearest table is 1m (3ft 3in) from the restaurant entrance.
• The distance between the floor and the lowest table is 53cm (1ft 9in).
• The distance between the floor and the highest table is 73cm (2ft 5in).
• There is ample room for a wheelchair user to manoeuvre.
• Plastic / takeaway cups are available.
• Plastic / takeaway cutlery is not available.
• Drinking straws are available.
• Menus are hand held only.
• Menus are not available in Braille.
• Menus are not available in large print.
• The type of food served here is hot and cold meals and snacks.

You are on Other Floors. Skip to the next section.

Other Floors

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• Escalators View
  • Escalator(s) can be used to access other floors.
  • The floors which are accessible by escalator are GL-UG-1-2.
  • The escalators steps are not clearly marked.
  • The foot and head of the escalators are not clearly marked.
  • The lighting levels are medium.
• Comments View
  • There are no stairs for public use.

You are on Lift. Skip to the next section.

Lift

• There is a lift for public use.
• The lift is located on the left of the store.
• The lift is a standard lift.
• The floors which are accessible by this lift are GL-UG-1-2.
• The lift is 51m (55yd 2ft) from the upper ground entrance.
• Staff do not need to be notified for use of the lift.
• The clear door width is 110cm (3ft 7in).
• The dimensions of the lift are 170cm x 197cm (5ft 7in x 6ft 6in).
• There are not separate entry and exit doors in the lift.
• There is a mirror to aid reversing out of the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The controls for the lift are within 120cm from the floor.
• The lift does have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is medium.

You are on Accessible Fitting Room (Upper Ground). Skip to the next section.

Accessible Fitting Room (Upper Ground)

• The accessible fitting room(s) is / are located in the men's department.
• The fitting room has sufficient space for a wheelchair user to manoeuvre, a flip down seat, a drop down rail and a vertical wall mounted grab rail.

You are on Accessible Fitting Room (Level 1). Skip to the next section.

Accessible Fitting Room (Level 1)

• Accessible fitting room(s) are available.
• The accessible fitting room(s) is / are located in the ladies department.
• The fitting room has sufficient space for a wheelchair user to manoeuvre, a chair, a drop down rail and a vertical wall mounted grab rail.

You are on Accessible Toilet (Upper Ground). Skip to the next section.

Accessible Toilet (Upper Ground)

• There are accessible toilets within this venue designated for public use.

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• Location and Access View
  • The toilet is not for the sole use of disabled people.
  • There is pictorial signage on or near the toilet door.
  • The accessible toilet is 62m (67yd 2ft) from the upper ground entrance.
  • The accessible toilet is located on upper ground.
  • There is level access to the accessible toilet.
• Features and Dimensions View
  • This is a unisex toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a twist lock.
  • The width of the accessible toilet door is 87cm (2ft 10in).
  • The door weight is light.
  • The dimensions of the accessible toilet are 150cm x 205cm (4ft 11in x 6ft 9in).
  • There is sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 77cm (2ft 6in).
  • There is a dropdown rail on the transfer side.
  • There is not a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm in the cubicle.
  • The emergency alarm is not fully functional.
  • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • Disposal facilities are available in the cubicle.
  • There is a coat hook.
• Position of Fixtures View
  • Wall mounted rails are available.
  • As you face the toilet the wall mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There are mirrors.
  • Mirrors are placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 49cm (1ft 7in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • There is not a towel dispenser.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a sink.
  • The sink cannot be reached from seated on the toilet.
  • The sink is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • There is a low colour contrast between the internal door and wall.
  • The contrast between the grab rails and wall is good.
  • There is a good colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is good.
  • The lighting levels are medium.

You are on Accessible Toilet (Level 2). Skip to the next section.

Accessible Toilet (Level 2)

• There are accessible toilets within this venue designated for public use.

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• Location and Access View
  • The toilet is not for the sole use of disabled people.
  • There is pictorial signage on or near the toilet door.
  • The accessible toilet is 18m (19yd 2ft) from the customer toilet entrance.
  • The accessible toilet is located in the customer toilets area.
  • There is level access to the accessible toilet.
• Features and Dimensions View
  • This is a unisex toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a twist lock.
  • The width of the accessible toilet door is 85cm (2ft 9in).
  • The dimensions of the accessible toilet are 150cm x 225cm (4ft 11in x 7ft 5in).
  • There is sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 80cm (2ft 7in).
  • There is a dropdown rail on the transfer side.
  • There is not a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm in the cubicle.
  • The emergency alarm is not fully functional.
  • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • Disposal facilities are available in the cubicle.
  • There is a coat hook.
• Position of Fixtures View
  • Wall mounted rails are available.
  • As you face the toilet the wall mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There are mirrors.
  • Mirrors are placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • There is not a towel dispenser.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a sink.
  • The sink can be reached from seated on the toilet.
  • The sink is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is fair.
  • There is a high colour contrast between the internal door and wall.
  • The contrast between the grab rails and wall is good.
  • There is a good colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is good.
  • The lighting levels are bright.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilets are available.
• Access to Standard Female Toilet(s) View
  • The female toilets are located on level 2.
  • The female toilets are 19m (20yd 2ft) from the customer toilets entrance.
  • Inside the venue, there is level access to the female toilet.
  • Lighting levels are bright.
• Access to Standard Male Toilet(s) View
  • The male toilets are located on level 2.
  • The male toilets are 14m (15yd 11in) from the customer toilets entrance.
  • Inside the venue, there is level access to the male toilet.
  • Lighting levels are bright.
• Access to Standard Female and Male Toilet(s) View
  • Lighting levels are medium.
• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • Baby change facilities are located in the family room.
  • The height of the baby change table once extended is 88cm (2ft 11in).
  • Inside the venue, there is level access to the baby change facility.

You are on Additional Info. Skip to the next section.

Additional Info

• Staff do receive disability awareness / equality training.
• A bowl of water can be provided for an assistance dog.
• A member of staff trained in BSL skills is not generally on duty.
• This service can be requested.