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Hamilton Centre

Brunel University London, Uxbridge Campus, Kingston Lane, UB8 3PH

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Access Guide

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Getting Here

  • By Road View
    • From the M25, turn off at junction 16 onto the M40 and follow this road onto the A40.
      Continue along the A40 until you reach a roundabout and turn right onto the B483 and follow this to the end and turn left onto Hillingdon Road.
      Then, following signs for Brunel University, turn left onto Kingston Lane.
    • There are site/campus car parks available on the university campus that require a permit or are pay and display. Blue Badge holders can park for free.
  • By Bus View
    • There are several buses that run to Brunel University with a bus stop right outside the entrance to the university. The bus services that run are the U1, U2, U4, U5, U7, A10 and the 222.
  • By Train View
    • The nearest train station is West Drayton which is approximately a 15 minute journey from Brunel University. From the station, U3, U5 or 222 buses or a taxi can take you to the university.
  • By Underground View
    • The nearest underground station is Uxbridge Station which is approximately a 10 minute journey via the U1, U3, U4 or U7 bus services or taxi.
  • Useful Links View

Useful Information

Introduction

  • Services / facilities within the building include Advice Service, Applicant Enquiries Team, Brunel Health, Brunel Job Shop, Costcutter, Hola Pollo, Izzi's Pizzas, The Junction, Loco's Bar, Subway, Tortilla, The Venue, and the Union Shop.

Location of Toilet/Changing Facilities

  • Accessible toilet facilities are located on the ground floor: to the right after the main entrance, and to the rear of The Venue; and on the first floor: in between Hola Pollo and Izzi's Pizzas.
  • Shared standard toilet facilities are located on the ground floor: to the right after the main entrance.
  • Female and male standard toilet facilities are located on the ground floor: to the right after the main entrance, and in The Venue; and also on the first floor.

Building Parking

  • The building does not have its own dedicated parking.
  • Site/Campus Car Parks View
    • There is a site/campus car park for staff and students within approximately 200m.
    • There is a/are Blue Badge parking bay(s) available within the car park.
    • The name of the car park is Cleveland Road Car Park.
    • The car park is located off Cleveland Road.
  • Public Car Parks View
    • There is not a car park for public use within 200m (approx).
  • Drop Off Point View
    • There is not a designated drop off point.

Site/Campus Car Park (Cleveland Road Car Park)

  • Car Park View
    • The car park is located next to buildings on Cleveland Road.
    • The nearest building(s) to this car park is/are Wilfred Brown, Michael Sterling, Bannerman Centre, Towers A and B, and Antonin Artaud.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park surface is tarmac.
    • Designated Blue Badge parking bays are available.
    • The Blue Badge bay(s) is/are clearly marked and signposted.
    • There is/are 10+ designated Blue Badge parking bay(s) within this car park.
    • The dimensions of the designated parking bay(s) are 230cm x 485cm (7ft 7in x 15ft 11in).
    • The dimensions of the designated bays do not vary in size.
  • Charges and Restrictions View
    • This car park can be used by anybody, Blue Badge holders and permit holders.
    • Parking charges apply for all except permit and Blue Badge holders.
    • Signs are provided to give information on parking charges/restrictions.
    • Signs are clearly presented.
    • Payment machines are located at the rear of the car park.
    • There is a payment machine at a convenient height for wheelchair users.
    • There is not a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
    • Payment can be made by phone.
    • To see more information on parking policies please click here (opens new tab).
  • Drop Off Point View
    • There is not a designated drop off point in this car park.
  • Car Park Access View
    • There is sloped access to the car park from the buildings via dropped kerbs.
  • Comments View
    • The car park is visible from specific building entrances.
    • The nearest designated bay is 25m from Wilfred Brown (Main Entrance) (photograph 1).
    • The nearest designated bay is 17m from Michael Sterling (Rear Entrance) (photograph 2).
    • The nearest designated bay is 10m from Bannerman Centre (Main Entrance) (photograph 3).
    • The nearest designated bay is 20m from Tower A (Rear Entrance) (photograph 4).
    • The nearest designated bay is 60m from Tower B (SEP Lab Entrance) (photograph 5).
    • The nearest designated bay is 25m from Antonin Artaud (Main Entrance) (photograph 6).

Outside Access (Main Entrance)

  • Entrance View
    • This information is for the entrance located at the front of the building.
    • There is step free access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • The main door(s) open(s) automatically (towards you).
    • The door(s) is / are double.
    • The width of the door opening is 154cm (5ft 1in).
  • Comments View
    • There are two sets of double doors to the left of the automatic doors which open towards you (pull) and are heavy.
    • The width of the doors are 160cm.

Outside Access (Hospitality Entrance)

  • Entrance View
    • This information is for the entrance located on the left hand side of the building.
    • There is step free access at this entrance.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • A key card is required for access at this entrance.
    • The height of the card reader/lock is 84cm (2ft 9in).
    • There is a canopy or recess which provides weather protection at this entrance.
    • The main door(s) open(s) automatically (towards you).
    • The door(s) is / are double.
    • The width of the door opening is 144cm (4ft 9in).

Level Change (Hamilton Centre A Quad)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope does bypass the step(s).
  • The ramp/slope is located to the right of the Hamilton Centre.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.
  • The ramp does have handrails.
  • The handrails are on both sides.
  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located to the right of the Hamilton Centre.
  • There is/are 6 step(s) to the area/service.
  • There is tactile paving at the top and bottom of the steps.
  • The step(s) is/are clearly marked.
  • The step(s) is/are medium height (11cm - 17cm).
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides.
  • Comments View
    • The ramp and steps are between Quad East and the Hamilton Centre.

Outside Access (Student Union)

  • Entrance View
    • This information is for the entrance located to the right side of the Hamilton Building, around the corner from Costcutter.
    • There is ramped/sloped access at this entrance.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • There is a canopy or recess which provides weather protection at this entrance.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is / are double (with one leaf locked).
    • The door(s) may be difficult to open.
    • The width of the door opening is 80cm (2ft 7in).
    • There is a small lip on the threshold of the entrance, with a height of less than 2cm.
  • Ramp/Slope View
    • There is a ramp/slope at this entrance.
    • The ramp/slope is located in front of the entrance.
    • The ramp/slope gradient is slight.
    • The ramp is permanent.
    • There is not a level landing at the top of the ramp.
    • The ramp does not have handrails.

Outside Access (Loco's)

  • Entrance View
    • This information is for the entrance located around the side of the Hamilton Building from Costcutters.
    • There is step free access at this entrance.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • There is a canopy or recess which provides weather protection at this entrance.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is / are double (with one leaf locked).
    • The door(s) may be difficult to open.
    • The width of the door opening is 77cm (2ft 6in).
    • There is a small lip on the threshold of the entrance, with a height of less than 2cm.
  • Comments View
    • This door is locked at 19:00 each day.

Outside Access (Advice Service Main Entrance)

  • Entrance View
    • This information is for the entrance located to the right side of the Hamilton Building, after Loco's.
    • There is step free access at this entrance.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • There is a canopy or recess which provides weather protection at this entrance.
    • The main door(s) open(s) automatically.
    • The door(s) is / are double.
    • The width of the door opening is 154cm (5ft 1in).
    • There is a small lip on the threshold of the entrance, with a height of less than 2cm.

Entrance (Advice Service from Loco's)

  • Entrance View
    • This information is for the entrance located to the rear right of Loco's.
    • There is step free access at this entrance.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • A key card is required for access at this entrance.
    • The height of the card reader/lock is 115cm (3ft 9in).
    • The main door(s) open(s) away from you (push).
    • The door(s) is / are single.
    • The door(s) may be difficult to open.
    • The width of the door opening is 77cm (2ft 6in).
  • Comments View
    • A key card is not required during opening hours.

Reception (Advice Service)

  • Advice Service is located ahead from Advice Service main entrance.
  • The desk is 4m (4yd 1ft) from the Advice Service Main Entrance.
  • The reception area is clearly visible from the entrance.
  • There is step free access to this reception area.
  • The lighting levels in the reception area are low to moderate.
  • The reception desk/counter is low (76cm or lower).
  • The desk is staffed.
  • There is not a hearing assistance system.
  • Comments View
    • There is seating with armrests in the reception area.
    • The reception area has patterned carpet which may look uneven to some people.

Advice Service Meeting Rooms/Open Plan Area

  • There are entrances to an informal meeting room and open plan area in the Advice Service reception area (photographs 1 to 4).
  • There are doors that open away from you (push).
  • The informal meeting room has seating with armrests, and a coffee table (photograph 5).
  • The coffee table surface height is 48cm above the floor.
  • There is ample space for a wheelchair user to manoeuvre within the informal meeting room.
  • There is a key card reader 115cm above the floor to access the open plan area.
  • The open plan area has height adjustable chairs with armrests.
  • The table undersides are fixed at 71cm above the floor.
  • There are standard open plan computer terminals and booths.
  • There is ample space for a wheelchair user to manoeuvre within the informal meeting room.
  • There is a board style meeting room off to the side of the open plan area (photographs 11 and 12).
  • There is a large table and seats without armrests.
  • The table underside measures 69cm above the floor.
  • There is ample space for a wheelchair user to manoeuvre within the board style meeting room.
  • The meeting rooms and open area have patterned carpet throughout, which may look uneven to some people (photographs 7, 8 and 12).

Getting Around

  • Access View
    • There is step free access throughout the building via lift(s).
    • There are doors in corridors which have to be opened manually.
  • Getting Around View
    • There is clear signage for building facilities/areas in the foyer/reception area.
    • There is clearly written directional signage at key points of circulation routes.
    • There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
    • There is high colour contrast between the walls and floor in all areas.
    • The lighting levels are good.
    • This building does play background music.
    • Music is played in some of the bars.
    • There is not a hearing assistance system.

Other Floors (Main)

  • Steps View
    • The floors which are accessible by stairs are G and 1.
    • The stairs are located ahead from the main entrance.
    • The stairs are approximately 14m from the main entrance.
    • There are 15+ steps between floors.
    • The lighting levels are good.
    • The steps are clearly marked.
    • The steps are medium height (11cm - 17cm).
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.

Other Floors (Hospitality)

  • Steps View
    • The floors which are accessible by stairs are G and 1.
    • The stairs are located to the right from the hospitality entrance.
    • The stairs are approximately 7m from the hospitality entrance.
    • There are 15+ steps between floors.
    • There are manual, double doors which may be difficult to open to access the stairwell on the ground floor and on the first floor.
    • The lighting levels are good.
    • The steps are clearly marked.
    • The steps are medium height (11cm - 17cm).
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.

Lift (Main)

  • There is a lift for public use.
  • The lift is located to the right from the main entrance.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are G and 1.
  • Wall mounted information boards are not provided at lift landings.
  • The weight limit for the lift is 1000kg.
  • The lift is approximately 12m (13yd 4in) from the main entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 90cm (2ft 11in).
  • The dimensions of the lift are 158cm x 137cm (5ft 2in x 4ft 6in).
  • There are not separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The lift does not have a hearing enhancement system.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lighting level in the lift is good.

Lift (Hospitality)

  • There is a lift for public use.
  • The lift is located at the end of the corridor from the hospitality entrance.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are G and 1.
  • Wall mounted information boards are provided at lift landings.
  • The weight limit for the lift is 1000kg.
  • The lift is approximately 11m (12yd 1in) from the hospitality entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 90cm (2ft 11in).
  • The dimensions of the lift are 156cm x 135cm (5ft 1in x 4ft 5in).
  • There are not separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The lift does not have a hearing enhancement system.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lighting level in the lift is moderate to good.

Outside Access (Subway)

  • Entrance View
    • This information is for the entrance located to the left of the main entrance.
    • There is step free access at this entrance.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • There is not a canopy or recess which provides weather protection at this entrance.
    • The main door(s) open(s) both ways.
    • The door(s) is / are single.
    • The door(s) may be difficult to open.
    • The width of the door opening is 97cm (3ft 2in).
  • Comments View
    • This door was out of use at the time of the survey.

Eating and Drinking (Subway)

  • Location and Access View
    • The following information is for the restaurant.
    • The restaurant is located to the left from the main entrance.
    • There is step-free access to the restaurant.
    • For access there are double manual doors which may be difficult to open.
  • Service and Menus View
    • Tables cannot be booked in advance.
    • There is a counter where food and drink can be ordered.
    • Staff can bring food and/or drinks to tables.
    • Menu types include; written wall menus.
    • Menus are clearly written.
    • Menus are presented in contrasting colours.
    • Staff can read menus to customers if requested.
    • The type of food served here is hot and cold meals and snacks.
    • Takeaway cups are available.
    • Adapted cups are not available.
    • Adapted cutlery is not available.
    • Drinking straws are available.
    • This area does play background music.
    • There is not a hearing assistance system .
  • Service Counter(s) View
    • The height of the counter is 86cm.
    • There is a moveable card machine available for payment.
  • Tables and Seating View
    • There is ample room for a wheelchair user to manoeuvre.
    • The majority of tables are accessible to wheelchair users.
    • The standard height for the underside of dining tables is 72cm.
    • There are also long tables and stools.
    • The surface height of the highest table is 105cm.
    • Some tables are permanently fixed.
    • Some chairs are permanently fixed.
    • No chairs have armrests on both sides.
    • The type of flooring in this area is vinyl and laminate.
    • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
    • The lighting levels are good.

Costcutter

  • Costcutter is located on the ground floor of the Hamilton Centre.
  • The door at the entrance is automatic and double.
  • The width of the door is 148cm.
  • There is level access once inside the shop.
  • There is room for a wheelchair user to manoeuvre within the majority of the shop.
  • There is an aisle that restricts access to 60cm.
  • The height of the counter is 102cm.
  • The height of the lower counter is 82cm.
  • The height of the self service checkouts range between 100cm to 140cm.
  • There is not a hearing assistance system.

Union Shop

  • The Union Shop is located on the ground floor of the Hamilton Centre.
  • The door at the entrance is double (one door locked), heavy and opens towards you (pull).
  • The width of the door is 73cm.
  • There is level access once inside the shop.
  • There is room for a wheelchair user to manoeuvre within the majority of the shop.
  • The height of the counter is 114cm.
  • The height of the lower counter is 73cm.
  • There is not a hearing assistance system.

Brunel Health

  • Brunel Health is located on the ground floor of the Hamilton Centre.
  • The door at the entrance is double (one door locked), heavy and opens away from you (push).
  • The width of the door is 77cm.
  • There is level access once inside the shop.
  • There is room for a wheelchair user to manoeuvre within the majority of the shop.
  • The height of the counter is 107cm.
  • There is not a hearing assistance system.

Brunel Job Shop and Volunteers

  • Brunel Job Shop and Volunteers is located on the ground floor of the Hamilton Centre.
  • The door at the entrance is automatic, single and opens away from you (push).
  • The width of the door is 95cm.
  • The height of the push pad button is 83cm.
  • There is a small threshold at the entrance.
  • There is level access once inside the shop.
  • There is room for a wheelchair user to manoeuvre within the majority of the shop.
  • The height of the desk is 73cm.
  • There is not a hearing assistance system.

Applicant Enquiries Team

  • Applicant Enquiries Team is located on the ground floor of the Hamilton Centre between Brunel Job Shop and Brunel Health.
  • The front door opens by sliding.
  • The front door is push pad activated.
  • The push pad is 105cm above the ground.
  • The door opening is 92cm wide.
  • There is a small lip of less than 2cm in the doorway threshold.
  • There is a dark mat on the floor after the entrance that some people may perceive as a hole.

Reception (Applicant Enquiries Team)

  • Application Enquiries Team is located straight ahead after the main entrance.
  • The desk is 3m (3yd 10in) from the main entrance.
  • The reception area is clearly visible from the entrance.
  • There is step free access to this reception area.
  • The lighting levels in the reception area are good.
  • The reception desk/counter is medium height (77cm - 109cm).
  • There is a low section of the counter (76cm or below) available.
  • There is a clear knee recess beneath the low/lowered counter.
  • The desk is staffed.
  • There is not a hearing assistance system.
  • Comments View
    • There is a seat without armrests available in the reception area.

Eating and Drinking (The Venue)

  • Location and Access View
    • The following information is for the bar.
    • The bar is located to the left from the main entrance.
    • There is step-free access to the bar.
    • For access there are double manual doors which may be difficult to open.
  • Service and Menus View
    • Tables cannot be booked in advance.
    • There is a bar where drinks can be ordered.
    • Staff can bring food and/or drinks to tables.
    • Takeaway cups are available.
    • Adapted cups are not available.
    • Adapted cutlery is not available.
    • Drinking straws are available.
    • This area does play background music.
    • Background music is only played at certain times.
    • There is not a hearing assistance system .
  • Service Counter(s) View
    • The height of the counter is 108cm.
    • The height of the lowered section at the counter is 85cm.
    • There is not a clear knee recess beneath the low/lowered section of the counter.
    • There is a moveable card machine available for payment.
    • The type of flooring in this area is vinyl.
    • The lighting levels are adjustable.
  • Tables and Seating View
    • There is ample room for a wheelchair user to manoeuvre.
    • The majority of tables are accessible to wheelchair users.
    • The standard height for the underside of dining tables is 74cm.
    • There are also sofas and booths.
    • Some tables are permanently fixed.
    • Some chairs are permanently fixed.
    • Some chairs have armrests on both sides.
    • The type of flooring in this area is vinyl.
    • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
    • There is some flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
    • The lighting levels are adjustable.
    • Lighting levels can be adjusted by a member of staff upon request.

Level Change (The Venue)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope does bypass the step(s).
  • The ramp/slope is located to the right from the entrance.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.
  • The ramp does have handrails.
  • The handrails are on both sides.
  • The width of the ramp/slope is 145cm (4ft 9in).
  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located to the right from the entrance.
  • There is/are 4 step(s) to the area/service.
  • The lighting levels at the step(s) are adjustable.
  • The step(s) is/are clearly marked.
  • The step(s) is/are medium height (11cm - 17cm).
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides.

Eating and Drinking (Loco's Bar)

  • Location and Access View
    • The following information is for the bar.
    • The bar is located on the ground floor, to the right from the main entrance.
    • There is step-free access to the bar.
    • For access there are double manual doors which may be difficult to open.
  • Service and Menus View
    • Tables cannot be booked in advance.
    • There is a bar where food and drink can be ordered.
    • Staff can bring food and/or drinks to tables.
    • Menu types include; handheld menus.
    • Menus are clearly written.
    • Menus are presented in contrasting colours.
    • Staff can read menus to customers if requested.
    • The type of food served here is a modern bar menu.
    • Takeaway cups are available.
    • Adapted cups are not available.
    • Adapted cutlery is not available.
    • Drinking straws are available.
    • This area does play background music.
    • There is not a hearing assistance system .
  • Service Counter(s) View
    • The height of the counter is 107cm.
    • The height of the lowered section at the counter is 82cm.
    • There is not a clear knee recess beneath the low/lowered section of the counter.
    • There is a moveable card machine available for payment.
    • The type of flooring in this area is vinyl.
  • Tables and Seating View
    • There is ample room for a wheelchair user to manoeuvre.
    • The majority of tables are accessible to wheelchair users.
    • The standard height for the underside of dining tables is 70cm.
    • There are also high tables, sofas and high stools.
    • The surface height of the lowest table is 50cm.
    • The surface height of the highest table is 110cm.
    • No tables are permanently fixed.
    • No chairs are permanently fixed.
    • Some chairs have armrests on both sides.
    • The type of flooring in this area is vinyl and laminate.
    • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
    • The lighting levels are varied.

Level Change (Loco's Bar - Access to the Bar from the Entrance)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope does bypass the step(s).
  • The ramp/slope is located at the rear of the bar.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.
  • The ramp does have handrails.
  • The handrails are on both sides.
  • The width of the ramp/slope is 145cm (4ft 9in).
  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located to the left from the entrance.
  • There is/are 4 step(s) to the area/service.
  • The lighting levels at the step(s) are good.
  • The step(s) is/are clearly marked.
  • The step(s) is/are medium height (11cm - 17cm).
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides.
  • Comments View
    • The second part to the ramp has a width of 115cm and had a handrail on the right going up as shown in photograph 3.
    • There is another set of steps to access the pool table area as shown in photograph 6.
    • There are 2 steps which are clearly marked.
    • The steps are deep.
    • There is not a handrail at the steps.

Opening Times (Loco's Bar)

  • Monday 11:00 - 23:00.
  • Tuesday 11:00 - 23:00.
  • Wednesday 11:00 - 23:00.
  • Thursday 11:00 - 23:00.
  • Friday 11:00 - 00:00.
  • Saturday 12:00 - 23:00.
  • Sunday 12:00 - 23:00.

Eating and Drinking (Hola Pollo)

  • Location and Access View
    • The following information is for the restaurant.
    • The restaurant is located on the first floor, to the left from the lift.
    • There is step-free access, via lift, to the restaurant.
    • For access there are double manual doors which may be difficult to open.
  • Service and Menus View
    • Tables cannot be booked in advance.
    • There is full table service available via online app and a touchscreen ordering service available.
    • Staff can bring food and/or drinks to tables.
    • Menu types include; menu boards.
    • Menus are clearly written.
    • Menus are presented in contrasting colours.
    • Staff can read menus to customers if requested.
    • The type of food served here is hot and cold meals and snacks.
    • Takeaway cups are available.
    • Adapted cups are not available.
    • Adapted cutlery is not available.
    • Drinking straws are available.
    • This area does not play background music.
    • There is not a hearing assistance system .
  • Tables and Seating View
    • There is ample room for a wheelchair user to manoeuvre.
    • The majority of tables are accessible to wheelchair users.
    • The standard height for the underside of dining tables is 73cm.
    • There are also high tables and high stools.
    • The surface height of the highest table is 108cm.
    • No tables are permanently fixed.
    • Some chairs are permanently fixed.
    • No chairs have armrests on both sides.
    • The type of flooring in this area is laminate.
    • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
    • The lighting levels are good.

Entrance (Food Hall - First Floor)

  • Entrance View
    • This information is for the entrance located on the first floor, to the right from the lift.
    • There is step free access at this entrance.

Eating and Drinking (Food Hall Seating Area - The Junction, Izzi's Pizzas and Tortilla)

  • Service and Menus View
    • Tables cannot be booked in advance.
  • Tables and Seating View
    • There is ample room for a wheelchair user to manoeuvre.
    • The majority of tables are accessible to wheelchair users.
    • The distance between the floor and the underside of the lowest dining table is 67cm.
    • The distance between the floor and the underside of the highest dining table is 71cm.
    • The standard height for the underside of dining tables is 71cm.
    • There are also high tables, long tables, sofas, booths, bench seats and high stools.
    • The surface height of the highest table is 107cm.
    • Some tables are permanently fixed.
    • Some chairs are permanently fixed.
    • No chairs have armrests on both sides.
    • The type of flooring in this area is vinyl.
    • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
    • There is some flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
    • The lighting levels are varied.

Level Change (Food Hall Seating Area - Additional Seating)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope does bypass the step(s).
  • The ramp/slope is located at the rear of the additional seating.
  • The ramp/slope is permanent.
  • There is not a level landing at the top of the ramp/slope.
  • The ramp does have handrails.
  • The handrails are on both sides.
  • The width of the ramp/slope is 89cm (2ft 11in).
  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located either side of the additional seating.
  • There is/are 1 step(s) to the area/service.
  • The lighting levels at the step(s) are varied.
  • The step(s) is/are clearly marked.
  • The step(s) is/are deep (18cm+).
  • There is not a/are not handrail(s) at the step(s).

Eating and Drinking (The Junction)

  • Location and Access View
    • The following information is for the food hall.
    • The food hall is located to the left from the food hall entrance.
    • There is step-free access to the food hall.
  • Service and Menus View
    • Tables cannot be booked in advance.
    • There is full table service available via online app and a touchscreen ordering service available.
    • Staff can bring food and/or drinks to tables.
    • Menu types include; online menus.
    • Menus are clearly written.
    • Menus are presented in contrasting colours.
    • Staff can read menus to customers if requested.
    • The type of food served here is hot and cold meals and snacks.
    • Takeaway cups are not available.
    • Adapted cups are not available.
    • Adapted cutlery is not available.
    • Drinking straws are not available.
    • This area does play background music.
    • There is not a hearing assistance system .
  • Service Counter(s) View
    • The height of the counter is 85cm.

Eating and Drinking (Izzi's Pizzas)

  • Location and Access View
    • The following information is for the food hall.
    • The food hall is located ahead from the food hall entrance.
    • There is step-free access to the food hall.
  • Service and Menus View
    • Tables cannot be booked in advance.
    • There is full table service available via online app and a touchscreen ordering service available.
    • Staff can bring food and/or drinks to tables.
    • Menu types include; written wall menus.
    • Menus are clearly written.
    • Menus are presented in contrasting colours.
    • Staff can read menus to customers if requested.
    • The type of food served here is pizza.
    • Takeaway cups are not available.
    • Adapted cups are not available.
    • Adapted cutlery is not available.
    • Drinking straws are not available.
    • This area does play background music.
    • There is not a hearing assistance system .
  • Service Counter(s) View
    • The height of the counter is 86cm.

Opening Times (Izzi's Pizzas)

  • Monday 11:00 - 21:00.
  • Tuesday 11:00 - 21:00.
  • Wednesday 11:00 - 21:00.
  • Thursday 11:00 - 21:00.
  • Friday 11:00 - 21:00.
  • Saturday Closed.
  • Sunday Closed.

Eating and Drinking (Tortilla)

  • Location and Access View
    • The following information is for the food hall.
    • The food hall is located to the left from the food hall entrance.
    • There is step-free access to the food hall.
  • Service and Menus View
    • Tables cannot be booked in advance.
    • There is a counter where food and drink can be ordered.
    • Staff can bring food and/or drinks to tables.
    • Menu types include; written wall menus.
    • Menus are clearly written.
    • Menus are presented in contrasting colours.
    • Staff can read menus to customers if requested.
    • The type of food served here is Mexican.
    • Takeaway cups are not available.
    • Adapted cups are not available.
    • Adapted cutlery is not available.
    • Drinking straws are not available.
    • This area does play background music.
    • There is not a hearing assistance system .
  • Service Counter(s) View
    • The height of the counter is 85cm.
    • There is a moveable card machine available for payment.

Toilet with Adaptations (Ground Floor - Left Hand Transfer)

  • There is an/are accessible toilet(s) available.
  • Location and Access View
    • This accessible toilet is located to the right from the main entrance.
    • This accessible toilet is approximately 20m (21yd 2ft) from the main entrance.
    • There is step-free access into the accessible toilet.
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • There is pictorial and ‘Not All Disabilities Are Visible’ signage on or near the toilet door.
    • The contrast between the external door and wall is high.
    • The door opens outwards.
    • The door is easy to open.
    • The door is locked by a lever twist.
    • The width of the accessible toilet opening is 99cm (3ft 3in).
    • The contrast between the internal door and wall is high.
    • The door has a horizontal grab rail.
    • The contrast between the horizontal grab rail and internal door is high.
  • Toilet Features View
    • The dimensions of the accessible toilet are 145cm x 217cm (4ft 9in x 7ft 1in).
    • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
    • The lighting levels are good.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 72cm (2ft 4in).
    • There is a flush on the transfer side.
    • There is not a spatula type lever flush.
    • There is a lever flush.
    • There is no dropdown rail.
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
    • There is a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • The contrast between the wall-mounted grab rail(s) and wall is high.
    • The contrast between the walls and floor is high.
    • There is an emergency alarm.
    • The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • There is a red flashing fire alarm beacon within the toilet.
    • Disposal facilities are not available in the toilet.
    • There is not a/are not coat hook(s).
  • Additional Fixtures View
    • There is a mirror.
    • The mirror is not placed at a lower level or at an angle for ease of use.
    • There is not a shelf within the accessible toilet.
    • The toilet has a cistern.
    • There is a lid attached to the toilet seat.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • The toilet seat colour contrast is low.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 104cm (3ft 5in).
    • The contrast between the toilet roll holder and the wall is low.
    • There is a wash basin.
    • The wash basin and tap(s) can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 72cm (2ft 4in).
    • There are no vertical wall-mounted grab rails at the wash basin.
    • The wash basin tap type is lever mixer.
    • There is a wall fixed soap dispenser.
    • The soap dispenser cannot be reached from seated on the toilet.
    • The height of the soap dispenser is 87cm.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is placed higher than 100cm (3ft 3in).
    • The height of the towel dispenser is 123cm.
    • The contrast between the towel dispenser and the wall is low.
    • There is a hand dryer.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • The height of the hand dryer is 93cm (3ft 1in).
    • The contrast between the hand dryer and the wall is high.

Toilet with Adaptations (First Floor - Right Hand Transfer)

  • There is an/are accessible toilet(s) available.
  • Location and Access View
    • This accessible toilet is located on the first floor, in between Hola Pollo and Izzi's Pizzas.
    • This accessible toilet is approximately 18m (19yd 2ft) from the lift.
    • There is step-free access into the accessible toilet.
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • There is pictorial and ‘Not All Disabilities Are Visible’ signage on or near the toilet door.
    • The contrast between the external door and wall is high.
    • The door opens outwards.
    • The door may be difficult to open.
    • The door is locked by a lever twist.
    • The width of the accessible toilet opening is 87cm (2ft 10in).
    • The contrast between the internal door and wall is high.
    • The door has a horizontal grab rail.
    • The contrast between the horizontal grab rail and internal door is high.
  • Toilet Features View
    • The dimensions of the accessible toilet are 147cm x 310cm (4ft 10in x 10ft 2in).
    • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
    • The lighting levels are good.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 72cm (2ft 4in).
    • The transfer space is obstructed by a sanitary bin.
    • There is a flush on the transfer side.
    • There is a spatula type lever flush.
    • There is a dropdown rail on the transfer side.
    • The contrast between the dropdown rail(s) and wall is high.
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
    • There is a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • The contrast between the wall-mounted grab rail(s) and wall is high.
    • The contrast between the walls and floor is medium.
    • There is an emergency alarm.
    • The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • There is a red flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are sanitary disposal units.
    • There is not a/are not coat hook(s).
  • Additional Fixtures View
    • There is not a mirror.
    • There is not a shelf within the accessible toilet.
    • The toilet has a cistern.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • The toilet seat colour contrast is low.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 132cm (4ft 4in).
    • The contrast between the toilet roll holder and the wall is high.
    • There is a wash basin.
    • The wash basin and tap(s) can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 72cm (2ft 4in).
    • There are vertical wall-mounted grab rails on both sides of the wash basin.
    • The contrast between the wash basin wall-mounted grab rail(s) and wall is high.
    • The wash basin tap type is lever.
    • There is a wall fixed soap dispenser.
    • The soap dispenser can be reached from seated on the toilet.
    • The height of the soap dispenser is 100cm.
    • There is not a towel dispenser.
    • There is a hand dryer.
    • The hand dryer is placed higher than 100cm (3ft 3in).
    • The height of the hand dryer is 124cm (4ft 1in).
    • The contrast between the hand dryer and the wall is high.

Toilet with Adaptations (The Venue - Left Hand Transfer)

  • There is an/are accessible toilet(s) available.
  • Location and Access View
    • This accessible toilet is located to the rear of The Venue.
    • This accessible toilet is approximately 30m (32yd 2ft) from the Venue entrance.
    • There is step-free access into the accessible toilet.
    • This is a shared toilet.
    • A key is required for the accessible toilet.
    • The key is a radar key.
    • The key can be obtained from a member of staff.
    • There is pictorial, written text and ‘Not All Disabilities Are Visible’ signage on or near the toilet door.
    • The contrast between the external door and wall is medium.
    • The door opens outwards.
    • The door may be difficult to open.
    • The door is locked by a locking handle.
    • The width of the accessible toilet opening is 85cm (2ft 9in).
    • The contrast between the internal door and wall is medium.
    • The door has a horizontal grab rail.
    • The contrast between the horizontal grab rail and internal door is high.
  • Toilet Features View
    • The dimensions of the accessible toilet are 160cm x 215cm (5ft 3in x 7ft 1in).
    • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 90cm (2ft 11in).
    • The transfer space is obstructed by a sanitary bin.
    • There is a flush on the transfer side.
    • There is a spatula type lever flush.
    • There is a dropdown rail on the transfer side.
    • The contrast between the dropdown rail(s) and wall is low.
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
    • There is a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • The contrast between the wall-mounted grab rail(s) and wall is low.
    • The contrast between the walls and floor is high.
    • There is an emergency alarm.
    • The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • There is a red flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are sanitary disposal units.
    • There is not a/are not coat hook(s).
  • Additional Fixtures View
    • There is a mirror.
    • The mirror is not placed at a lower level or at an angle for ease of use.
    • There is not a shelf within the accessible toilet.
    • The toilet has a cistern.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • The toilet seat colour contrast is low.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 118cm (3ft 10in).
    • The contrast between the toilet roll holder and the wall is medium.
    • There is a wash basin.
    • The wash basin and tap(s) can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 67cm (2ft 2in).
    • There are vertical wall-mounted grab rails on both sides of the wash basin.
    • The contrast between the wash basin wall-mounted grab rail(s) and wall is low.
    • The wash basin tap type is lever mixer.
    • There is a wall fixed soap dispenser.
    • The soap dispenser cannot be reached from seated on the toilet.
    • The height of the soap dispenser is 105cm.
    • There is not a towel dispenser.
    • There is a hand dryer.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • The height of the hand dryer is 90cm (2ft 11in).
    • The contrast between the hand dryer and the wall is high.
  • Comments View
    • The light was not working at the time of the survey.

Standard Toilet(s) (Ground Floor)

  • Standard toilet facilities are available.
  • Toilet Facilities View
    • The female toilet is located to the right from the main entrance.
    • There is step-free access into the toilet(s).
    • The standard toilet(s) is/are approximately 18m from the main entrance.
    • The colour contrast between the external toilet door(s) and wall(s) is high.
    • There is written text signage on or near the toilet door.
    • An ambulant toilet cubicle is not available.
    • The height of the wash basin(s) is 83cm.
    • The wash basin(s) tap type is push.
    • Lighting levels are good.
  • Toilet Facilities 2 View
    • The male toilet is located to the right from the main entrance.
    • There is step-free access into the toilet(s).
    • The standard toilet(s) is/are approximately 14m from the main entrance.
    • The colour contrast between the external toilet door(s) and wall(s) is high.
    • There is pictorial signage on or near the toilet door.
    • An ambulant toilet cubicle is not available.
    • The height of the wash basin(s) is 83cm.
    • The wash basin(s) tap type is push.
    • Lighting levels are good.
  • Comments View
    • There are additional standard female and male toilets located on the first floor.

Standard Toilet(s) (Ground Floor Shared)

  • Standard toilet facilities are available.
  • Toilet Facilities View
    • The shared toilet is located to the right from the main entrance.
    • There is step-free access into the toilet(s).
    • The standard toilet(s) is/are approximately 22m from the main entrance.
    • The colour contrast between the external toilet door(s) and wall(s) is high.
    • There is pictorial signage on or near the toilet door.
    • An ambulant toilet cubicle is not available.
    • The height of the wash basin(s) is 85cm.
    • The wash basin(s) tap type is lever mixer.
    • Lighting levels are good.

Standard Toilet(s) (The Venue)

  • Standard toilet facilities are available.
  • Toilet Facilities View
    • The female toilet is located ahead from the Venue entrance.
    • There is step-free access into the toilet(s).
    • The standard toilet(s) is/are approximately 15m from the Venue entrance.
    • The colour contrast between the external toilet door(s) and wall(s) is high.
    • There is pictorial and written text signage on or near the toilet door.
    • An ambulant toilet cubicle is available.
    • There are horizontal wall mounted rails available on both sides of the toilet.
    • The height of the wash basin(s) is 85cm.
    • The wash basin(s) tap type is push.
    • Lighting levels are good.
  • Toilet Facilities 2 View
    • The male toilet is located at the rear of the venue.
    • There is step-free access into the toilet(s).
    • The standard toilet(s) is/are approximately 30m from the Venue entrance.
    • The colour contrast between the external toilet door(s) and wall(s) is high.
    • There is pictorial signage on or near the toilet door.
    • An ambulant toilet cubicle is available.
    • There is a/are horizontal wall mounted rail(s) on the left as you face the toilet.
    • The height of the wash basin(s) is 84cm.
    • The wash basin(s) tap type is push.
    • Lighting levels are good.