Access Guide
Summary
- This is a medical centre property.
- Services within the building include: Children's and Young People's Health Services.
Opening Times
- Monday 08:00 - 18:00.
- Tuesday 08:00 - 18:00.
- Wednesday 08:00 - 18:00.
- Thursday 08:00 - 18:00.
- Friday 08:00 - 18:00.
- Saturday Closed.
- Sunday Closed.
Getting Here
-
By Road
View
- Dumbelton Health Centre is located on Chapman Way and can by accessed by the A428.
- Dumbelton Health Centre has its own car park for staff and visitors with one Blue Badge bay.
-
By Bus
View
- The nearest bus stop is located within the Tesco's next door with routes 28,61,62,63,112,150,193 and C2 operating here.
-
By Train
View
- The nearest train station is St Neots which is 1.9 miles away.
-
Useful Links
View
- Please click on the link below for the bus provider near Dumbelton Health Centre.
- To view the web page described above click here (opens in new tab).
- Please click on the links below for up to date train timetables.
- To view the web page described above click here (opens in new tab).
- To view the web page described above click here (opens in new tab).
- To view the web page described above click here (opens in new tab).
Getting Help and Assistance
- A member of staff trained in BSL skills is not normally on duty.
- British Sign Language interpreters can be provided on request.
- Language interpreters can be provided on request.
- The alternative formats documents can be provided in include; Braille on request, large print on request, Makaton on request and different languages on request.
- There is not a wheelchair to borrow to aid transferring around the building.
- Water bowls for assistance dogs are not available.
- Home visits services are not available.
Parking
-
Parking
View
- The venue does have a dedicated car park.
- The car park is located at the side of the building.
- The car park type is open air/surface.
- The car park does not have a height restriction barrier.
- The car park does not have a barrier control system.
- The car park surface is concrete.
- There is a/are Blue Badge parking bay(s) available.
- The Blue Badge bay(s) markings are faded.
- There is/are 1 designated Blue Badge parking bay(s) within the car park.
- The dimensions of the designated Blue Badge parking bay(s) surveyed are 612cm x 365cm (20ft 1in x 11ft 12in).
- There is a 120cm hatched zone around the Blue Badge parking bay(s).
- Parking spaces for Blue Badge holders do not need to be booked in advance.
-
Paying
View
- There are not parking charges for the car park.
-
Access from the Car Park
View
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is / are dropped kerbs.
- The entrance is clearly visible from the car park.
- The surface on the approach to the entrance is tarmac.
- There is tactile paving on dropped kerbs between the car park and the entrance.
- The nearest designated Blue Badge parking bay is approximately 9m (9yd 2ft) from the Main Entrance.
Bus Stop(s) and Drop-off Point(s)
-
Bus Stop(s)
View
- There is not an onsite bus stop.
-
Drop-off Point(s)
View
- There is not a/are not clearly marked onsite drop-off point(s).
Outside Access (Main Entrance)
-
Entrance Details
View
- This information is for the entrance located at the front of the building.
- The entrance area/door is clearly signed.
- There is step free access at this entrance.
- There is not a canopy or recess which provides weather protection at this entrance.
- The entrance door(s) does not/do not contrast visually with its immediate surroundings.
- The main door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 122cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
- There is a second set of doors.
- The door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 132cm.
Reception
-
Reception
View
- The reception point is located straight ahead on entering.
- The reception point is approximately 4m (4yd 1ft) from the Main Entrance.
- The reception area/desk is clearly visible from the entrance.
- There is step free access to the reception point.
- There is a clear unobstructed route to the reception point.
- There are not windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
- The reception counter is not placed in front of a background which is patterned.
- The lighting levels at the reception point are good.
- The height of the reception counter is high (110cm+).
- There is sufficient space to write or sign documents on the counter.
- There is a low section of the counter (76cm or below) available.
- There is sufficient space to write or sign documents on the low section of the counter.
- The counter is staffed.
- There is a hearing assistance system.
- The type of system is a portable loop.
- The hearing assistance system is signed.
- Staff are not trained to use the system.
- Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are not provided in the reception area.
-
Reception Waiting Area
View
- There is a waiting area close to the reception point.
- Access to the waiting area is unobstructed.
- There is sufficient space for a wheelchair user to use the waiting area.
- There is a mixture of seating with and without armrests.
-
Comments
View
- There is a clear knee recess beneath the low section of the desk.
Getting Around The Building
-
Access
View
- There is step free access throughout the building via lift(s).
-
Circulation
View
- There are doors in corridors which have to be opened manually.
- The type of flooring in walkways and corridors is carpet and vinyl.
- Handrails with a rounded or oval profile are not provided in corridors.
- There is good colour contrast between the walls and floor in all areas.
- The lighting levels are varied.
-
Signage
View
- Wayfinding signage is not provided.
-
Audio
View
- This venue does play background music in public areas.
- Music is played in the main waiting area.
- There is a hearing assistance system in the public areas of the building.
- The system is a portable loop.
Consultation / Treatment Room (Rooms 14,18,20)
- There is / are 3 consultation / treatment room(s) available.
- The name / number of the room surveyed was; Room 18.
- There is level access to the consultation / treatment room.
- There is a/are door(s) into the consultation / treatment room.
- The door(s) open(s) away from you (push).
- The door(s) is/are single width.
- The door(s) is/are heavy.
- The width of the door opening is 85cm (2ft 9in).
- The type of flooring is vinyl/laminate.
- There is room for a wheelchair user to manoeuvre.
- There is a bed / couch.
- The bed / couch is adjustable.
- A hoist is not available.
- There is sufficient space next to the bed/couch for a mobile hoist to operate.
- There is a chair.
- No chairs are permanently fixed.
- The chair(s) is not/are not adjustable.
- There are some chairs with armrests available.
- Some tables are permanently fixed.
- The room does not have background music playing.
- There is not a flashing fire alarm beacon within the room.
- Lighting levels are medium.
Consultation / Treatment Room (Rooms 21)
- There is / are 1 consultation / treatment room(s) available.
- The name / number of the room surveyed was; Room 21.
- There is level access to the consultation / treatment room.
- Level access is by lift.
- There is a/are door(s) into the consultation / treatment room.
- The door(s) open(s) away from you (push).
- The door(s) is/are single width.
- The door(s) is/are heavy.
- The width of the door opening is 86cm (2ft 10in).
- The type of flooring is vinyl/laminate.
- There is room for a wheelchair user to manoeuvre.
- There is a bed / couch.
- The bed / couch is adjustable.
- A hoist is not available.
- There is sufficient space next to the bed/couch for a mobile hoist to operate.
- There is a chair.
- No chairs are permanently fixed.
- The chair(s) is not/are not adjustable.
- There are some chairs with armrests available.
- Some tables are permanently fixed.
- The room does not have background music playing.
- There is not a flashing fire alarm beacon within the room.
- Lighting levels are medium.
Consultation / Treatment Room (Room 22)
- There is / are 2 consultation / treatment room(s) available.
- The name / number of the room surveyed was; Room 22.
- There is level access to the consultation / treatment room.
- Level access is by lift.
- There is a/are door(s) into the consultation / treatment room.
- The door(s) open(s) away from you (push).
- The door(s) is/are single width.
- The door(s) is/are heavy.
- The width of the door opening is 86cm (2ft 10in).
- The type of flooring is vinyl/laminate.
- There is room for a wheelchair user to manoeuvre.
- There is not a bed / couch.
- A hoist is not available.
- There is a chair.
- No chairs are permanently fixed.
- The chair(s) is not/are not adjustable.
- There are some chairs with armrests available.
- Some tables are permanently fixed.
- The room does not have background music playing.
- There is not a flashing fire alarm beacon within the room.
- Lighting levels are medium.
Other Floors
-
Stairs
View
- Signs indicating the location of the stairs are clearly visible from the entrance.
- There are manual, heavy, single doors to enter and exit the stairwell on all floors.
- The floors which are accessible by stairs are G,1.
- There are 15+ steps between floors.
- The height of the step(s) is/are between the recommended 15cm and 18cm.
- The going of the step(s) is/are between the recommended 30cm and 45cm.
- The steps are clearly marked.
- The steps do have handrails.
- The steps have a handrail on both sides.
- Handrails are at the recommended height (90cm-100cm).
- Handrails do cover the flight of stairs throughout its length.
- Handrails are easy to grip.
- Handrails do not extend horizontally beyond the first and last steps.
- There is a landing.
- Clear signs indicating the facilities on each floor of the building are not provided on landings.
- The lighting levels are good.
Lift
- There is a lift for public use.
- The lift is located to the right of reception.
- Signs indicating the location of this lift are not clearly visible from the entrance.
- The lift is approximately 8m (8yd 2ft) from the Main Entrance.
- The lift is a standard lift.
- Staff do not need to be notified for use of the lift.
- The floors which are accessible by this lift are G,1.
- Clear signs indicating the facilities on each floor are not provided on lift lobby landings.
- There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
- Lift doors do contrast visually with lift lobby walls.
- The external controls for the lift are within 90cm - 110cm from the floor.
- The colour contrast between the external lift controls and the control plate is good.
- The colour contrast between the external lift control plate and the wall is good.
- The clear door width is 90cm (2ft 11in).
- The dimensions of the lift are 110cm x 150cm (3ft 7in x 4ft 11in).
- There are not separate entry and exit doors in the lift.
- There is a mirror to aid reversing out of the lift.
- There is not a list of floor services available within the lift.
- The lift does have a visual floor indicator.
- The lift does have an audible announcer.
- The internal controls for the lift are within 90cm - 120cm from the floor.
- There is not a hearing loop system.
- The lift does not have Braille markings.
- The lift does not have tactile markings.
- The lighting level in the lift is low to moderate.
Toilet with Adaptations (Right Hand Transfer)
- There is an/are accessible toilet(s) within this venue designated for public use.
-
Location and Access
View
- The accessible toilet surveyed is not for the sole use of disabled people.
- This accessible toilet is located to the right of reception.
- This accessible toilet is approximately 4m (4yd 1ft) from the Main Entrance.
- There is level access to this accessible toilet.
-
Features and Dimensions
View
- This is a shared toilet.
- A key is not required for the accessible toilet.
- There is pictorial signage on or near the toilet door.
- The door opens outwards.
- The door is locked by a twist lock.
- The door is heavy.
- The width of the accessible toilet door is 86cm (2ft 10in).
- The dimensions of the accessible toilet are 150cm x 266cm (4ft 11in x 8ft 9in).
- The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
- The toilet has a non-slip floor.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 68cm (2ft 3in).
- There is a dropdown rail on the transfer side.
- There is a vertical wall-mounted grab rail on the transfer side.
- There is a flush on the transfer side.
- There is a spatula type lever flush.
- The height of the light switch/pull cord is 126cm from floor level.
- There is an emergency alarm.
- The emergency pull cord alarm is not fully functional.
- The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- Disposal facilities are available in the toilet.
- There is a/are female sanitary and general domestic waste disposal units.
- There is not a flashing fire alarm beacon within the toilet.
- There is not a/are not coat hook(s).
-
Position of Fixtures
View
- There is a/are wall-mounted grab rail(s) available.
- As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
- There are vertical wall-mounted grab rails on both sides of the wash basin.
- There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
- There is not a standard shelf within the accessible toilet.
- There is not a colostomy changing shelf for standing users next to the toilet.
- There is a mirror.
- The mirror is placed at a lower level or at an angle for ease of use.
- The toilet has a cistern.
- The height of the toilet seat above floor level is 45cm (1ft 6in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 98cm (3ft 3in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
- The height of the wash basin is 73cm (2ft 5in).
- The tap type is lever.
- There is a mixer tap.
- There is a soap dispenser.
- The soap dispenser cannot be reached from seated on the toilet.
- The height of the soap dispenser is 110cm.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is placed higher than 100cm (3ft 3in).
- The height of the towel dispenser is 108cm (3ft 7in).
- There is not a hand dryer.
-
Colour Contrast and Lighting
View
- The contrast between the external door and wall is good.
- The contrast between the internal door and wall is good.
- The contrast between the dropdown rail(s) and wall is good.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- The toilet seat colour contrast is good.
- The contrast between the walls and floor is good.
- The lighting levels are good.
-
Baby Changing Facilities
View
- Baby changing facilities are located within the accessible toilet.
- The baby change table is not set against the wall, permanently fixed at 75cm from the floor.
- The baby change table is not height adjustable.
- The height of the baby change table once extended is 103cm (3ft 5in).
Standard Toilet(s)
- Standard toilet facilities are available.
-
Access to Standard Shared Toilet(s)
View
- The shared toilets that were surveyed are located to the right of reception.
- The shared toilet(s) is/are approximately 6m (6yd 1ft) from the Main Entrance.
- Inside the venue, there is level access to the shared toilet(s).
- There is pictorial and written text signage on or near the toilet door.
- An ambulant toilet with wall mounted grab rails is not available.
- The tap type is lever.
- There is not a flashing fire alarm beacon within the toilets.
- Lighting levels are good.