You are on Summary. Skip to the next section.

Summary

• This is a clinic.
• Services within the building include: Dynamic Health Service and Dental Healthcare.

You are on Getting Here (North Cambridgeshire Hospital). Skip to the next section.

Getting Here (North Cambridgeshire Hospital)

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• By Road View
  • North Cambridgeshire Hospital and Horsefair Clinic is located on The Park and can be accessed by the A1101.
  • North Cambridgeshire Hospital has its own car park for staff and visitors. There are Blue Badge bays located outside the Main Entrance.
• By Bus View
  • The nearest bus stop is located across Churchill Road.
• By Train View
  • The nearest train station is March which is approximately 10 miles away.
• Useful Links View
  • Link below is for the bus provider near North Cambridgeshire Hospital.
  • To view the web page described above click here (opens in new tab).
  • Link below is for the train provider near North Cambridgeshire Hospital.
  • To view the web page described above click here (opens in new tab).

You are on Getting Help and Assistance (North Cambridgeshire Hospital). Skip to the next section.

Getting Help and Assistance (North Cambridgeshire Hospital)

• A member of staff trained in BSL skills is not normally on duty.
• British Sign Language interpreters can be provided on request.
• Language interpreters can be provided on request.
• The alternative formats documents can be provided in include; Braille on request, large print on request, Makaton on request and different languages on request.
• Water bowls for assistance dogs are not available.
• Wheelchairs are available to borrow, these are located close-by in the Main Entrance.
• Home visits services are not available.
• The development of North Cambs Hospital continues, so you will notice changes on site until Christmas 2023.
  During this time, you may find your usual entrance door closed and some surfaces uneven. We are doing as much as we can to highlight changes and mark relevant areas but please take care when moving around outside the hospital.
  We also suggest that you leave extra time to get to appointments if possible. Parking at the front of the hospital is accessible bays only. Emergency vehicles and patient drop off is still available at the front of the hospital.
  On arrival, if you need wheelchair assistance please call our porters on 07580 809202 who will be able to assist you. Thank you for your continued patience and support and we apologise for any inconvenience the ongoing works may cause.

You are on Parking. Skip to the next section.

Parking

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• Parking View
  • The venue does have a dedicated car park.
  • The car park is located at the front of the hospital.
  • The car park type is open air/surface.
  • The car park does not have a height restriction barrier.
  • The car park does not have a barrier control system.
  • The car park surface is tarmac.
  • There is a/are Blue Badge parking bay(s) available.
  • The Blue Badge bay(s) is/are clearly marked.
  • There is/are 10+ designated Blue Badge parking bay(s) within the car park.
  • The dimensions of the designated Blue Badge parking bay(s) surveyed are 230cm x 490cm (7ft 7in x 16ft 1in).
  • There is not a 120cm hatched zone around the Blue Badge parking bay(s).
  • The dimensions of other designated Blue Badge parking bay(s) vary in size.
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
• Paying View
  • There are parking charges for the car park.
  • Payment signs are provided.
  • Payment signs are clearly presented.
  • Payment signs are located at the payment machines in the car park.
  • Payment signs are located outside the iCaSH service.
  • Payment signs do not make it clear if parking charges apply to Blue Badge holders.
  • Parking is not free for Blue Badge holders.
  • To see the parking charges please click here (opens new tab).
  • Payment machines are located at the centre of the car park.
  • There is a payment machine at a convenient height for wheelchair users.
  • There is not a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
• Access from the Car Park View
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is / are uneven surfaces.
  • The entrance is clearly visible from the car park.
  • The surface on the approach to the entrance is concrete.
  • There is no tactile paving on dropped kerbs between the car park and the entrance.
  • The nearest designated Blue Badge parking bay is approximately 11m (12yd 1in) from the Main Entrance.
• Comments View
  • There are hatched markings of 130cm wide at the sides only for the Blue Badge bays.
  • The Blue Badge bays are located in front of the Main Entrance, the standard parking bays are located in front of the Alan Hudson Day Treatment Centre entrance.
  • At the time of the survey (04/08/2022) the payment machine was not in use.

You are on Bus Stop(s) and Drop-off Point(s). Skip to the next section.

Bus Stop(s) and Drop-off Point(s)

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• Bus Stop(s) View
  • There is not an onsite bus stop.
• Drop-off Point(s) View
  • There is a/are clearly marked onsite drop-off point(s).
  • There are drop-off points located outside the Main Entrance and the Outpatients entrance.

You are on Opening Times (Rowan Lodge). Skip to the next section.

Opening Times (Rowan Lodge)

• Monday 09:00 - 17:00.
• Tuesday 09:00 - 17:00.
• Wednesday 09:00 - 17:00.
• Thursday 09:00 - 17:00.
• Friday 09:00 - 17:00.
• Saturday Closed.
• Sunday Closed.

You are on Outside Access (Rowan Lodge Entrance). Skip to the next section.

Outside Access (Rowan Lodge Entrance)

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• Entrance Details View
  • This information is for the entrance located at the front of the hospital, to the left of the main entrance.
  • The entrance area/door is not clearly signed.
  • There is ramped/sloped access at this entrance.
  • There is not a canopy or recess which provides weather protection at this entrance.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • The main door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 121cm.
  • There is a second set of doors.
  • The door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 120cm.
• Ramp/Slope Details View
  • The ramp/slope is located in front of the entrance.
  • The gradient of the ramp/slope is slight.

You are on Entrance (Service Entrance). Skip to the next section.

Entrance (Service Entrance)

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• Entrance Details View
  • This information is for the entrance located on the ground floor.
  • The entrance area/door is clearly signed with the name of the service/department.
  • There is step free access at this entrance.
  • The main door(s) open(s) automatically (towards you).
  • The automatic door(s) is/are push pad activated.
  • The door(s) is/are double width.
  • The width of the door opening is 160cm.

You are on Reception. Skip to the next section.

Reception

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• Reception View
  • The reception point is located to the right on entering.
  • The reception point is approximately 4m (4yd 1ft) from the main entrance.
  • The reception area/desk is clearly visible from the entrance.
  • There is step free access to the reception point.
  • There is a clear unobstructed route to the reception point.
  • There are windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
  • The reception counter is not placed in front of a background which is patterned.
  • The lighting levels at the reception point are good.
  • The height of the reception counter is medium height (77cm - 109cm).
  • There is sufficient space to write or sign documents on the counter.
  • There is a low section of the counter (76cm or below) available.
  • There is sufficient space to write or sign documents on the low section of the counter.
  • The counter is staffed.
  • There is not a bell to attract attention.
  • There is a hearing assistance system.
  • The hearing assistance system is not signed.
  • Staff are not trained to use the hearing assistance system.
  • There is a touch screen.
  • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are not provided in the reception area.

You are on Waiting Room / Area. Skip to the next section.

Waiting Room / Area

• There is a waiting room / area.
• The waiting room / area is approximately 33m from the Service Entrance.
• There is level access into the waiting room / area.
• There is a/are door(s) into the waiting room / area.
• The door(s) open(s) towards you (pull).
• The door(s) is/are double width.
• The door(s) is/are heavy.
• The width of the door opening is 175cm (5ft 9in).
• The type of flooring is vinyl/laminate.
• There is a space for a wheelchair user to wait within the seating area.
• No chairs are permanently fixed.
• Some chairs with armrests are available.
• No tables are permanently fixed.
• Announcements are in person.
• The waiting room / area does not have background music playing.
• There is a red flashing fire alarm beacon within the waiting room / area.
• There is not a television.
• Vending machines are not available.
• A water dispenser is not available.
• There is not a play area or toys/books for a child to play with.
• There is space for an assistance dog to rest within the seating area.
• Lighting levels are moderate to good.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access once inside.
• There is not a hearing assistance system.
• This venue does not play background music.
• Motorised scooters are allowed in public parts of the venue.
• Wayfinding signage is available.
• Dementia friendly signage is not provided.
• The type of flooring in walkways and corridors is vinyl/laminate.
• There is flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
• There is some flooring in corridors which includes patterns or colours which could be confusing or look like steps or holes to some people.
• The lighting levels are varied.

You are on Consultation / Treatment Room (Gym). Skip to the next section.

Consultation / Treatment Room (Gym)

• There is / are 11 consultation / treatment room(s) available.
• There is level access to the consultation / treatment room.
• There is a/are door(s) into the consultation / treatment room.
• The door(s) open(s) away from you (push).
• The door(s) is/are double width but one door is locked.
• The door(s) is/are heavy.
• The width of the door opening is 87cm (2ft 10in).
• The type of flooring is vinyl/laminate.
• There is room for a wheelchair user to manoeuvre.
• There is a bed / couch.
• The bed / couch is adjustable.
• There is sufficient space next to the bed/couch for a mobile hoist to operate.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is not/are not height adjustable.
• There are no chairs with armrests available.
• No tables are permanently fixed.
• The room does have background music playing.
• There is a red flashing fire alarm beacon within the room.
• Lighting levels are medium.

You are on Consultation / Treatment Room (Clinic). Skip to the next section.

Consultation / Treatment Room (Clinic)

• There is / are 10 consultation / treatment room(s) available.
• The name / number of the room surveyed was; Room 2.
• There is level access to the consultation / treatment room.
• There is a/are door(s) into the consultation / treatment room.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width.
• The door(s) is/are heavy.
• The width of the door opening is 95cm (3ft 1in).
• The type of flooring is vinyl/laminate.
• There is room for a wheelchair user to manoeuvre.
• There is a bed / couch.
• The bed / couch is adjustable.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is not/are not height adjustable.
• There are some chairs with armrests available.
• No tables are permanently fixed.
• The room does not have background music playing.
• There is a red flashing fire alarm beacon within the room.
• Lighting levels are bright.

You are on Accessible Toilet (Main Corridor - Left Hand Transfer). Skip to the next section.

Accessible Toilet (Main Corridor - Left Hand Transfer)

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• Location and Access View
  • Accessible toilet facilities are available.
  • There is pictorial and written text signage on or near the toilet door.
  • This accessible toilet is located along the corridor and to the left.
  • This accessible toilet is approximately 30m (32yd 2ft) from the main entrance.
  • There is level access to this accessible toilet.
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a lever twist.
  • The door is heavy.
  • The width of the accessible toilet door is 87cm (2ft 10in).
  • The dimensions of the accessible toilet are 180cm x 343cm (5ft 11in x 11ft 3in).
  • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 89cm (2ft 11in).
  • The lateral transfer space was obstructed at the time of the survey.
  • There is a dropdown rail on the transfer side.
  • There is a flush, however it is not on the transfer side.
  • There is not a spatula type lever flush.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm.
  • The emergency pull cord alarm is not fully functional.
  • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • Disposal facilities are available in the cubicle.
  • There is a/are female sanitary, clinical waste and waste paper pedal bin disposal units.
  • There is a flashing fire alarm beacon within the cubicle.
  • There is not a/are not coat hook(s).
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on the right.
  • There is not a shelf within the accessible toilet.
  • There is a mirror.
  • Mirrors are placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • There is not a hand dryer.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The height of the towel dispenser is 107cm (3ft 6in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 100cm (3ft 3in).
  • There is a soap dispenser.
  • The soap dispenser can be reached from seated on the toilet.
  • The height of the soap dispenser is 95cm.
  • There is a wash basin.
  • The wash basin cannot be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 72cm (2ft 4in).
  • The contrast between the internal door and wall is good.
  • The contrast between the external door and wall is good.
  • The contrast between the dropdown rail(s) and wall is good.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • The toilet seat colour contrast is poor.
  • The contrast between the walls and floor is good.
  • The lighting levels are bright.
  • Baby changing facilities are available within this accessible toilet.
  • The height of the baby change table once extended is 94cm (3ft 1in).

You are on Accessible Toilet (Waiting Area - Right Hand Transfer). Skip to the next section.

Accessible Toilet (Waiting Area - Right Hand Transfer)

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• Location and Access View
  • Accessible toilet facilities are available.
  • There is pictorial and written text signage on or near the toilet door.
  • This accessible toilet is located to the right of the Waiting Area and then on the left.
  • This accessible toilet is approximately 43m (47yd 1in) from the Rowan Lodge entrance.
  • There is level access to this accessible toilet.
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a lever twist.
  • The door is heavy.
  • The width of the accessible toilet door is 88cm (2ft 11in).
  • The dimensions of the accessible toilet are 147cm x 231cm (4ft 10in x 7ft 7in).
  • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 66cm (2ft 2in).
  • The lateral transfer space was obstructed at the time of the survey.
  • There is a dropdown rail on the transfer side.
  • There is a flush, however it is not on the transfer side.
  • There is not a spatula type lever flush.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm.
  • The emergency pull cord alarm is not fully functional.
  • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • Disposal facilities are available in the cubicle.
  • There is a/are female sanitary, clinical waste and waste paper pedal bin disposal units.
  • There is a flashing fire alarm beacon within the cubicle.
  • There is a/are coat hook(s).
  • The height of the coat hook is 127cm from the floor.
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on the left.
  • There is not a shelf within the accessible toilet.
  • There is a mirror.
  • Mirrors are placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • There is not a hand dryer.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is not placed higher than 100cm (3ft 3in).
  • The height of the towel dispenser is 98cm (3ft 3in).
  • There is a toilet roll holder.
  • The toilet roll holder cannot be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 87cm (2ft 10in).
  • There is a soap dispenser.
  • The soap dispenser can be reached from seated on the toilet.
  • The height of the soap dispenser is 86cm.
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 72cm (2ft 4in).
  • The contrast between the internal door and wall is good.
  • The contrast between the external door and wall is good.
  • The contrast between the dropdown rail(s) and wall is fair.
  • The contrast between the wall-mounted grab rail(s) and wall is fair.
  • The toilet seat colour contrast is poor.
  • The contrast between the walls and floor is good.
  • The lighting levels are bright.
  • Baby changing facilities are available within this accessible toilet.
  • The height of the baby change table once extended is 96cm (3ft 2in).

You are on Standard Toilet(s) (Main Corridor). Skip to the next section.

Standard Toilet(s) (Main Corridor)

• Standard toilet facilities are available.
• The shared toilets that were surveyed are located ahead on entering and on the left of the corridor.
• The shared toilet(s) is/are approximately 30m (32yd 2ft) from the Service Entrance.
• Inside the venue, there is level access to the shared toilet(s).
• An ambulant toilet with wall mounted grab rails is not available.
• Lighting levels are bright.

You are on Standard Toilet(s) (Waiting Area). Skip to the next section.

Standard Toilet(s) (Waiting Area)

• Standard toilet facilities are available.
• The female and male toilet facilities that were surveyed are located to the right of the Waiting Area.
• The female and male toilets are approximately 45m (49yd 8in) from the Service Entrance.
• Inside the venue, there is level access to the female and male toilets.
• An ambulant toilet with wall mounted grab rails is not available.
• Lighting levels are bright.

You are on Related Access Guides. Skip to the next section.

Related Access Guides

• To view other Detailed Access Guides that are related to this one please use the links below.
• North Cambridgeshire Hospital link (new tab) - click here.