You are on Summary. Skip to the next section.

Summary

• This is a non clinical staff base property.
• Services on the second floor include: Children's and Young People's Health Service.

You are on Opening Times. Skip to the next section.

Opening Times

• Please contact the venue for details of opening times.

You are on Getting Here. Skip to the next section.

Getting Here

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• By Road View
  • ICaSH - Vancouver House - King's Lynn is located on County Court Road and can be accessed by the A47.
  • ICaSH - Vancouver House - King's Lynn has its own car park for staff and visitors with one Blue Badge bay.
• By Bus View
  • The nearest bus stop is located on London Road. Routes 6,18,37,38,39,40,471 operate here.
• By Train View
  • The nearest train station is King's Lynn which is approximately 0.5 miles away.
• Useful Links View
  • Please see the link below for Norfolk County Council who is the provider for the bus service in King's Lynn.
  • To view the web page described above click here (opens in new tab).
  • Please see the link below for Great Northern who is the train provider in King's Lynn.
  • To view the web page described above click here (opens in new tab).

You are on Getting Help and Assistance. Skip to the next section.

Getting Help and Assistance

• A member of staff trained in BSL skills is not normally on duty.
• British Sign Language interpreters can be provided on request.
• Language interpreters can be provided on request.
• The alternative formats documents can be provided in include; Braille on request, large print on request, Makaton on request and different languages on request.
• There is not a wheelchair to borrow to aid transferring around the building.
• Water bowls for assistance dogs are not available.
• Home visits services are not available.

You are on Parking. Skip to the next section.

Parking

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• Parking View
  • The venue does have a dedicated car park.
  • The car park is located to the front and left of the building.
  • The car park type is open air/surface.
  • The car park does not have a height restriction barrier.
  • The car park does not have a barrier control system.
  • The car park surface is tarmac.
  • There is a/are Blue Badge parking bay(s) available.
  • The Blue Badge bay(s) is/are clearly marked.
  • There is/are 1 designated Blue Badge parking bay(s) within the car park.
  • The dimensions of the designated Blue Badge parking bay(s) surveyed are 300cm x 530cm (9ft 10in x 17ft 5in).
  • There is not a 120cm hatched zone around the Blue Badge parking bay(s).
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
• Paying View
  • There are not parking charges for the car park.
• Access from the Car Park View
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is / are slopes/ramps.
  • The entrance is clearly visible from the car park.
  • The surface on the approach to the entrance is tarmac.
  • There is no tactile paving on dropped kerbs between the car park and the entrance.
  • The nearest designated Blue Badge parking bay is approximately 8m (8yd 2ft) from the main entrance.

You are on Bus Stop(s) and Drop-off Point(s). Skip to the next section.

Bus Stop(s) and Drop-off Point(s)

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• Bus Stop(s) View
  • There is not an onsite bus stop.
• Drop-off Point(s) View
  • There is not a/are not clearly marked onsite drop-off point(s).

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

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• Entrance Details View
  • This information is for the entrance located at the front of the building.
  • The entrance area/door is clearly signed.
  • There is ramped/sloped access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • The entrance door(s) does/do contrast visually with its immediate surroundings.
  • The main door(s) open(s) away from you (push).
  • The door(s) is/are double width but one door is locked.
  • The door(s) is/are heavy.
  • The width of the door opening is 83cm.
  • There is a second set of doors.
  • The door(s) open(s) both ways.
  • The door(s) is/are double width.
  • The door(s) is/are heavy.
  • The width of the door opening is 164cm.
• Ramp/Slope Details View
  • The ramp/slope is located in front of the entrance.
  • The gradient of the ramp/slope is steep.
  • The ramp/slope is permanent.
  • There is not a level landing at the top of the ramp/slope.
  • There is a/are handrail(s) at the ramp.
  • The handrail(s) is/are on both sides going up.
  • The width of the ramp or slope is 134cm (4ft 5in).
• Step Details View
  • The step(s) is/are located in front of the entrance.
  • There is/are 1 step(s).
  • The step(s) is/are not clearly marked.
  • There is not tactile paving at the top and bottom of the step(s).
  • The height of the step(s) is/are not between the recommended 15cm and 18cm.
  • The going of the step(s) is/are between the recommended 30cm and 45cm.
  • There is a/are handrail(s) at the step(s).
• Comments View
  • There is a step either side of the ramp.
  • The steps bypass the steep ramp.
  • The handrails for the steps and the ramp are shared.
  • A handrail for the step is available either on the left or the right side as you go up.
  • There is an intercom system to the left of the door with the controls set between 142cm and 155cm.

You are on Outside Access (Rear Entrance). Skip to the next section.

Outside Access (Rear Entrance)

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• Entrance Details View
  • This information is for the entrance located at the side of the building.
  • The entrance area/door is clearly signed.
  • There is step free access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • The main door(s) open(s) automatically (towards you).
  • The door(s) is/are single width.
  • The width of the door opening is 85cm.
  • There is a second set of doors.
  • The door(s) open(s) towards you (pull).
  • The door(s) is/are single width.
  • The door(s) is/are heavy.
  • The width of the door opening is 87cm.
• Comments View
  • You cannot access the lift from this entrance.

You are on Other Floors. Skip to the next section.

Other Floors

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• Stairs View
  • Signs indicating the location of the stairs are clearly visible from the entrance.
  • The floors which are accessible by stairs are G,1,2,3.
  • There are 15+ steps between floors.
  • The height of the step(s) is/are between the recommended 15cm and 18cm.
  • The going of the step(s) is/are not between the recommended 30cm and 45cm.
  • The steps are clearly marked.
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do extend horizontally beyond the first and last steps.
  • There is a landing.
  • Clear signs indicating the facilities on each floor of the building are not provided on landings.
  • The lighting levels are good.

You are on Lift. Skip to the next section.

Lift

• There is a lift for public use.
• The lift is located to the left on entering.
• Signs indicating the location of this lift are not clearly visible from the entrance.
• The lift is approximately 5m (5yd 1ft) from the Main Entrance.
• The lift is a standard lift.
• Staff do need to be notified for use of the lift.
• The floors which are accessible by this lift are G,1,2,3.
• Clear signs indicating the facilities on each floor are not provided on lift lobby landings.
• There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
• Lift doors do contrast visually with lift lobby walls.
• The external controls for the lift are within 90cm - 110cm from the floor.
• The colour contrast between the external lift controls and the control plate is good.
• The colour contrast between the external lift control plate and the wall is good.
• The clear door width is 80cm (2ft 7in).
• The dimensions of the lift are 115cm x 100cm (3ft 9in x 3ft 3in).
• There are not separate entry and exit doors in the lift.
• There is a mirror to aid reversing out of the lift.
• There is not a list of floor services available within the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The internal controls for the lift are within 90cm - 120cm from the floor.
• There is not a hearing loop system.
• The lift does not have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is low to moderate.

You are on Entrance (Main Office Entrance). Skip to the next section.

Entrance (Main Office Entrance)

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• Entrance Details View
  • This information is for the entrance located on the second floor of the building.
  • The entrance area/door is clearly signed with the name of the service/department.
  • There is step free access at this entrance, via lift.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is/are single width.
  • The door(s) is/are heavy.
  • The width of the door opening is 79cm.

You are on Entrance (Rear Office Entrance). Skip to the next section.

Entrance (Rear Office Entrance)

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• Entrance Details View
  • This information is for the entrance located at the rear of the building.
  • The entrance area/door is not clearly signed with the name of the service/department.
  • There is step free access at this entrance, via lift.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is/are single width.
  • The door(s) is/are heavy.
  • The width of the door opening is 79cm.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access once inside.
• There is not a hearing assistance system.
• This venue does not play background music.
• Motorised scooters are allowed in public parts of the venue.
• Wayfinding signage is not available.
• The type of flooring in walkways and corridors is carpet.
• The lighting levels are bright.

You are on Accessible Toilet(s). Skip to the next section.

Accessible Toilet(s)

• There is not an/are not accessible toilet(s) within this venue designated for public use.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

• Standard toilet facilities are available.

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• Access to Standard Female and Male Toilet(s) View
  • The female and male toilet facilities that were surveyed are located outside the office main entrance.
  • The female and male toilets are approximately 4m (4yd 1ft) from the lift.
  • Inside the venue, there is level access to the female and male toilets.
  • There is written text signage on or near the toilet door.
  • An ambulant toilet with wall mounted grab rails is not available.
  • The tap type is twist/turn.
  • There is not a flashing fire alarm beacon within the toilets.
  • Lighting levels are good.