Access Guide
Introduction
- Services / facilities within the building include tanks and houses containing meerkats, lizards and snakes and spiders.
- Services / facilities within the grounds include tanks and houses containing meerkats, ferrets, turtles, terrapins, owls and other birds of prey.
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Comments
View
- The venue is open by appointment only. Please contact the venue for more details.
Location
- There is not a bus stop within 150m (164yds) of the venue.
- The nearest National Rail station is Ely.
Parking
- The venue does have its own car park.
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Venue Car Park
View
- Parking is free for all users.
- The car park is located at the front of the venue.
- The car park type is open air/surface.
- There is/are 0 Blue Badge parking bay(s) within the car park.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is / are loose chippings.
- The car park surface is loose chippings.
- There is not a road to cross between the car park and the entrance.
- The car park does not have a height restriction barrier.
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Drop-off Point
View
- There is not a designated drop off point.
Outside Access (Main Entrance)
- This information is for the entrance located at the front of the building.
- There is not level access into the venue.
- The main door(s) open(s) towards you (pull).
- The door(s) is / are single.
- The door(s) is / are heavy.
- The width of the door opening is 90cm (2ft 11in).
Level Change (Main Entrance)
- There is a/are step(s) to access this area/service.
- The step(s) is/are located in front of the entrance.
- There is/are 1 step(s) to the area/service.
- The step(s) is/are not clearly marked.
- The step(s) is/are shallow (2cm - 10cm).
- There is not a/are not handrail(s) at the step(s).
Reception
- The desk/counter is 2m (2yd 7in) from the main entrance.
- There is level access to the desk/counter from the entrance.
- The desk/counter is medium height (77cm - 109cm).
- The desk/counter does not have a low (76cm or lower) section.
- The lighting levels are bright.
- There is not a hearing assistance system.
Outside Access (Access to Outside Animal Area)
- This information is for the entrance located to the right as you enter through the main entrance.
- There is not level access into the venue.
- The main door(s) open(s) away from you (push).
- The door(s) is / are single.
- The door(s) is / are heavy.
- The width of the door opening is 70cm (2ft 4in).
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Comments
View
- There is a set of gates to the right hand side of the building that leads to the animal sheds.
Level Change (Access to Outside Animal Area)
- There is a/are step(s) to access this area/service.
- The step(s) is/are located in the doorway.
- There is/are 1 step(s) to the area/service.
- There is not tactile paving at the top and bottom of the steps.
- The step(s) is/are not clearly marked.
- The step(s) is/are shallow (2cm - 10cm).
Inside Access
- There is level access to the service(s).
- There is not a hearing assistance system.
- This venue does play background music.
- Music is played throughout the building.
- Motorised scooters are welcomed in public parts of the venue.
- The lighting levels are bright.
Outside Access (Meerkat Shelter Entrance)
- This information is for the entrance located within the outside area, to the right of the main building.
- There is not level access into the venue.
- The main door(s) open(s) towards you (pull).
- The door(s) is / are double.
- The door(s) is / are light.
- The width of the door opening is 160cm (5ft 3in).
Level Change (Access to Meerkat Entrance)
- There is a ramp/slope to access this area/service.
- The ramp or slope is located in front of the entrance.
- The ramp/slope is permanent.
- There is not a level landing at the top of the ramp/slope.
- The ramp does not have handrails.
Accessible Toilet
- Accessible toilet facilities are not available.
Standard Toilet(s)
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Availability and Location of Standard Toilets
View
- Standard toilet facilities are available.
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Access to Standard Shared Toilet(s)
View
- The shared toilets that were surveyed are located at the rear of the venue, ahead as you enter.
- The shared toilet(s) is/are approximately 17m (18yd 1ft) from the main entrance.
- Inside the venue, there is level access to the shared toilet(s).
- Lighting levels are bright.
Additional Info
- Staff do not receive disability awareness / equality training.
- A bowl of water can be provided for an assistance dog.
- Home visits / services are available.