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Cambridge Shopmobility

Grand Arcade, Corn Exchange Street, Cambridge, Cambridgeshire, CB2 3BJ

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Access Guide

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  • Comments View
    • Shopmobility is located on Level -1 of Grand Arcade car park.
    • For access details of Grand Arcade, please see the separate guide.


  • The venue is located within Grand Arcade.
  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is Cambridge.


Outside Access (Main Entrance)

  • This information is for the entrance located on Level -1 of the car park.
  • There is level access into the venue.
  • The main door(s) open(s) automatically.
  • The door(s) is / are double.
  • The width of the door opening is 225cm (7ft 5in).


  • The desk/counter is 5m (5yd 1ft) from the main entrance.
  • There is level access to the desk/counter from the entrance.
  • The desk/counter is low (76cm or lower).
  • The lighting levels are bright.
  • There is a hearing assistance system.
  • The type of system is a fixed loop.
  • Staff are trained to use the system.


  • Route maps are not available.
  • Manual wheelchairs are available.
  • Powered wheelchairs are available.
  • Powered scooters are available.
  • Equipment does not have to be booked in advance.
  • There is not a hire charge.

Changing Places

  • Location and access View
    • The facility is located on floor -1.
    • The facility is approximately 3m (3yd 10in) from the lower car park lift.
    • There is level access to the facility.
  • Dimensions and features View
    • You do need a key for the facility.
    • It is not a radar key.
    • The key can be obtained from shopmobility.
    • The door opens outwards.
    • The width of the door is 96cm (3ft 2in).
    • The dimensions of the facility are 320cm x 285cm (10ft 6in x 9ft 4in).
    • The facility changing bench height is adjustable.
    • The facility changing bench is free standing.
    • The length of the facility changing bench is 195cm (6ft 5in).
    • The facility hoist is powered overhead.
    • The overhead hoist covers all areas in cubicle.
    • The sling is attached to the hoist by hook and loop.
    • The facility toilet is peninsular.
    • The transfer space on the left as you face the toilet is 170cm (5ft 7in).
    • The transfer space on the right as you face the toilet is 110cm (3ft 7in).
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall mounted grab rails are on both sides.
    • Dropdown rails are provided for the toilet.
    • As you face the toilet the dropdown rail(s) is/are on both sides.
    • The type of wash basin is fixed.
    • Wall mounted grab rails are available at the wash basin.
    • As you face the wash basin, the wall mounted grab rails are on both sides.
    • Disposal facilities are available.
    • A privacy screen is not available.
    • Wide tear off paper roll is available.
    • The facility has a non-slip floor.
    • A functioning emergency alarm is available.
  • Comments View
    • The height of the shower seat is 41cm.

Standard Toilet(s)

Additional Info

  • Staff do receive disability awareness / equality training.
  • A bowl of water can be provided for an assistance dog.
  • A member of staff trained in BSL skills is not normally on duty.