You are on Introduction. Skip to the next section.

Introduction

• Services / facilities within the grounds include club shop, football stadium, hospitality suite and eating and drinking facilities.

You are on Location. Skip to the next section.

Location

• The venue is in a pedestrian area.
• There is a bus stop within 150m (164yds) of the venue.
• The nearest National Rail station is Cambridge North.

You are on Parking (Main Car Park). Skip to the next section.

Parking (Main Car Park)

• The venue does have its own car park.

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• Venue Car Park View
  • Parking is free for all users.
  • The car park is located at side of the stadium, near the main stand.
  • The car park type is open air/surface.
  • Parking spaces for Blue Badge holders cannot booked in advance.
  • There is/are 1 Blue Badge parking bay(s) within the car park.
  • The dimensions of the Blue Badge parking bay(s) are 350cm x 490cm (11ft 6in x 16ft 1in).
  • The nearest Blue Badge bay is 20m (21yd 2ft) from the Hospitality Suite entrance.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is / are uneven surfaces.
  • The car park surface is concrete.
  • There is not a road to cross between the car park and the entrance.
  • The car park does not have a height restriction barrier.
• Drop-off Point View
  • There is not a designated drop off point.
• Comments View
  • Please contact the venue in advance to have the most accessible parking space reserved on a matchday.

You are on Parking (Front Car Park). Skip to the next section.

Parking (Front Car Park)

• The venue does have its own car park.

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• Venue Car Park View
  • Parking is free for all users.
  • The car park is located at the front of the venue, next to the club shop.
  • The car park type is open air/surface.
  • Parking spaces for Blue Badge holders cannot booked in advance.
  • There is/are 3 Blue Badge parking bay(s) within the car park.
  • The dimensions of the Blue Badge parking bay(s) are 350cm x 490cm (11ft 6in x 16ft 1in).
  • The nearest Blue Badge bay is 12m (13yd 4in) from the Newmarket Road Stand Home Fans accessible entrance.
  • The furthest Blue Badge bay is 16m (17yd 1ft) from the Newmarket Road Stand Home Fans accessible entrance.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is / are uneven surfaces.
  • The car park surface is concrete.
  • There is not a road to cross between the car park and the entrance.
  • The car park does not have a height restriction barrier.
• Drop-off Point View
  • There is not a designated drop off point.

You are on Outside Access (Club Shop Entrance). Skip to the next section.

Outside Access (Club Shop Entrance)

• This information is for the entrance located at the front of the building.
• There is not level access into the venue.
• The main door(s) open(s) away from you (push).
• The door(s) is / are single.
• The door(s) is / are heavy.
• The width of the door opening is 90cm (2ft 11in).

You are on Level Change (Club Shop Entrance and Exit). Skip to the next section.

Level Change (Club Shop Entrance and Exit)

• There is a ramp/slope to access this area/service.
• The ramp or slope is located in front of the entrance.
• The ramp/slope is permanent.
• There is not a level landing at the top of the ramp/slope.
• The ramp does have handrails.
• The handrails are on both sides.
• The width of the ramp/slope is 125cm (4ft 1in).

You are on Outside Access (Club Shop Exit). Skip to the next section.

Outside Access (Club Shop Exit)

• This information is for the entrance located at the front of the building.
• There is not level access into the venue.
• The main door(s) open(s) away from you (push).
• The door(s) is / are single.
• The door(s) is / are heavy.
• The width of the door opening is 92cm (3ft).

You are on Level Change (Club Shop Exit). Skip to the next section.

Level Change (Club Shop Exit)

• There is a/are step(s) to access this area/service.
• The step(s) is/are located immediately beyond the entrance.
• There is/are 3 step(s) to the area/service.
• There is not tactile paving at the top and bottom of the steps.
• The step(s) is/are not clearly marked.
• The step(s) is/are deep (18cm+).
• There is a/are handrail(s) at the step(s).
• The handrail(s) is/are on both sides.

You are on Inside Access (Club Shop). Skip to the next section.

Inside Access (Club Shop)

• There is level access to the service(s).
• There is not a hearing assistance system.
• This venue does play background music.
• Music is played throughout the venue.
• Motorised scooters are welcomed in public parts of the venue.
• The lighting levels are bright.

You are on Counter (Ticket Sales Counter). Skip to the next section.

Counter (Ticket Sales Counter)

• The counter is 10m (10yd 2ft) from the entrance.
• There is level access to the counter from the entrance.
• There is not sufficient space to write or sign documents on the counter.
• The height of the counter is 130cm (4ft 3in).
• There is not a lowered section.
• There is not a hearing assistance system.
• The height of the counter is high (110cm+).

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• Comments View
  • Tickets can also be purchased in the club shop next door.

You are on Outside Access (Newmarket Road Stand - Home Fans Accessible Entrance). Skip to the next section.

Outside Access (Newmarket Road Stand - Home Fans Accessible Entrance)

• This information is for the entrance located at the front of the building.
• There is level access into the venue.
• The main door(s) open(s) away from you (push).
• The door(s) is / are single.
• The door(s) is / are heavy.
• The width of the door opening is 85cm (2ft 9in).

You are on Outside Access (Newmarket Road Stand - Home Fans Turnstile Entrance). Skip to the next section.

Outside Access (Newmarket Road Stand - Home Fans Turnstile Entrance)

• This information is for the entrance located at the front of the building.
• There is level access into the venue.
• The main door(s) open(s) towards you (pull).
• The door(s) is / are single.
• The door(s) is / are permanently held open.
• The width of the door opening is 58cm (1ft 11in).

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• Second set of doors View
  • There is a second set of doors.
  • The door(s) open(s) by revolving.
  • The door(s) is / are single.
  • The door(s) is / are heavy.
  • The width of the door opening is 56cm (1ft 10in).

You are on Outside Access (South Stand - Away Fans Accessible Entrance). Skip to the next section.

Outside Access (South Stand - Away Fans Accessible Entrance)

• This information is for the entrance located at the side of the venue, next to where the South Stand and South Terrace meet.
• There is not level access into the venue.
• The main door(s) open(s) towards you (pull).
• The door(s) is / are double.
• The door(s) is / are permanently held open.
• The width of the door opening is 210cm (6ft 11in).

You are on Level Change (South Stand - Away Fans Accessible Entrance And Turnstile Entrance). Skip to the next section.

Level Change (South Stand - Away Fans Accessible Entrance And Turnstile Entrance)

• There is a ramp/slope to access this area/service.
• The ramp/slope is located on the path leading to the entrance and beyond the entrance.

You are on Outside Access (South Stand - Away Fans Turnstile Entrance). Skip to the next section.

Outside Access (South Stand - Away Fans Turnstile Entrance)

• This information is for the entrance located at the side of the venue next to where the South Stand and South Terrace meet.
• There is not level access into the venue.
• The main door(s) open(s) towards you (pull).
• The door(s) is / are single.
• The door(s) is / are permanently held open.
• The width of the door opening is 58cm (1ft 11in).

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• Second set of doors View
  • There is a second set of doors.
  • The door(s) open(s) by revolving.
  • The door(s) is / are single.
  • The door(s) is / are heavy.
  • The width of the door opening is 56cm (1ft 10in).

You are on Inside Access (Stadium Perimeters). Skip to the next section.

Inside Access (Stadium Perimeters)

• There is level access to the service(s).
• There is a hearing assistance system.
• The hearing assistance system is available only on request.
• The system is infrared.
• Staff are trained to use the system.
• This venue does not play background music.
• Motorised scooters are welcomed in public parts of the venue.
• The lighting levels are varied.

You are on Sports Ground (Stadium). Skip to the next section.

Sports Ground (Stadium)

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• Non-Segregated Seating View
  • Home and Away wheelchair users have separate seating areas.
• Home Support Seating View
  • Wheelchair users have a designated accessible seating area.
  • There is not level access to the designated seating area.
  • Wheelchair seating is located at the end of the Newmarket Road Stand as it meets the North Terrace.
  • The view from this area is good.
  • A companion can sit beside / near you.
  • Accessible toilets are available.
  • The closest accessible toilet to the seating area is 30m (12in).
  • The accessible toilet is located at the end of the Newmarket Road Stand next to the Main Stand.
  • There is an audio description service.
  • The audio description equipment is portable hearing loop.
  • The rows suitable for hearing loops are all rows.
  • Staff are trained to use the system.
  • Block A in the Main Stand is suitable for mobility impaired walkers and has a good view of the pitch.
• Away Support Seating View
  • Wheelchair users have a designated accessible seating area.
  • There is not level access to the designated seating area.
  • Wheelchair seating is located in the South Stand, from Block H to J.
  • The view from this area is good.
  • A companion can sit beside / near you.
  • Accessible toilets are available.
  • The closest accessible toilet to the seating area is 27m (29yd 1ft).
  • The accessible toilet is located to the rear of the South Stand, in Block H and J.
  • There is an audio description service.
  • The audio description equipment is portable hearing loops.
  • The rows suitable for hearing loops are all rows.
  • Staff are trained to use the system.
  • A deposit is not required for the system.
  • The first row of Block J is suitable for mobility impaired walkers. The audio description equipment allows supporters to follow the match with someone who is commentating the match to them in the ground.
• Comments View
  • Photograph 1 shows the accessible seating in the Newmarket Stand for home supporters.
  • Photograph 2 shows the accessible seating in the Main Stand for home supporters.
  • Photograph 3 and 4 shows the accessible seating in the South Stand for away supporters.
  • Photograph 5 and 6 shows the seating area designated for mobility impaired walker supporters.
  • The football club has a policy to help all supporters with any mobility issues or impairments with their needs and requirements.

You are on Tea Bar Kiosks. Skip to the next section.

Tea Bar Kiosks

• The Tea Bar kiosks serves alcohol, hot and cold drinks and hot and cold snacks.
• There are two kiosks to the rear of the South Stand with a low section for wheelchair users
• There is a kiosk next to the Main Car Park where it meets the Main Stand.
• There is a kiosk to the rear of the Newmarket Stand, which has some limited seating in front of it in the form of picnic tables.
• The kiosks are open only on matchdays.

You are on Burgers & Fries Concession Stands. Skip to the next section.

Burgers & Fries Concession Stands

• The concession stands serve fast food from burgers, fries, hotdogs and other warm snacks.
• They are located near the major entrances/exits for the Newmarket Stand, Main Stand and South Stand.
• They are only open on matchdays.

You are on The Abbey Arms. Skip to the next section.

The Abbey Arms

• The Abbey Arms is a bar located to the rear of the Main Stand and is close to the Main Car Park.
• The doors into the bar are double width doors with a locked leaf.
• The doors open towards you (pull).
• The doors are heavy.
• The width of opening is 57cm.
• There are 2 deep steps without handrails to access the entrance.
• The height of the bar is high. There is now lower section for the bar.
• The bar serves alcohol, cold drinks and snacks.
• There is seating inside and outside the venue.
• There nearest accessible and standard toilets are located in the Main Stand a short distance away.
• The Abbey Arms is open on matchdays to all and for private functions at any other times.

You are on Outside Access (Learning Centre Entrance). Skip to the next section.

Outside Access (Learning Centre Entrance)

• This information is for the entrance located at the rear of Block J of the South Stand.
• There is level access into the venue.
• The main door(s) open(s) towards you (pull).
• The door(s) is / are double (with one leaf locked).
• The door(s) is / are heavy.
• The width of the door opening is 85cm (2ft 9in).

You are on Inside Access (Learning Centre). Skip to the next section.

Inside Access (Learning Centre)

• There is level access to the service(s).
• There is not a hearing assistance system.
• This venue does not play background music.
• Motorised scooters are welcomed in public parts of the venue.
• The lighting levels are bright.

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• Comments View
  • Facilities within the learning centre include computers, tables and chairs.

You are on Outside Access (Hospitality Suite Entrance). Skip to the next section.

Outside Access (Hospitality Suite Entrance)

• This information is for the entrance located at the rear of the Main Stand and next to the Main Car Park.
• There is not level access into the venue.
• The main door(s) open(s) away from you (push).
• The door(s) is / are double (with one leaf locked).
• The door(s) is / are heavy.
• The width of the door opening is 80cm (2ft 7in).

You are on Level Change (Hospitality Suite Entrance). Skip to the next section.

Level Change (Hospitality Suite Entrance)

• There is a ramp/slope to access this area/service.
• The ramp or slope is located in front of the entrance.
• The ramp/slope is portable.
• There is not a level landing at the top of the ramp/slope.
• Please contact the Hospitality Reception for use of the portable ramp.
• The ramp does not have handrails.
• The width of the ramp/slope is 67cm (2ft 2in).
• There is a/are step(s) to access this area/service.
• The step(s) is/are located in the doorway.
• There is/are 1 step(s) to the area/service.
• The step(s) is/are not clearly marked.
• The step(s) is/are deep (18cm+).
• There is not a/are not handrail(s) at the step(s).
• The ramp/slope does bypass the step(s).

You are on Reception (Hospitality Suite Reception). Skip to the next section.

Reception (Hospitality Suite Reception)

• The desk/counter is 4m (4yd 1ft) from the Hospitality Suite entrance.
• There is level access to the desk/counter from the entrance.
• The desk/counter is high (110cm+).
• The desk/counter has a low (76cm or lower) section.
• The lighting levels are medium.
• There is not a hearing assistance system.

You are on Hospitality Suite. Skip to the next section.

Hospitality Suite

• The Hospitality Suite is located to the right as you enter from the Hospitality Suite entrance, at the rear of the Main Stand and near the Main Car Park.
• The door to access the suite is double width with a locked leaf.
• The door opens away from you (push).
• The door is heavy.
• The width of the opening is 90cm.
• The Suite has several tables with chairs of differing heights.
• The height of the lowest table is 73cm and the height of the highest table is 105cm.
• There is a serving counter towards the rear of the suite. This counter measures 110cm in height and does not have a low section.
• The suite is available for matchday hospitality and functions.

You are on Outside Access (The Dion Dublin Bar Entrance). Skip to the next section.

Outside Access (The Dion Dublin Bar Entrance)

• This information is for the entrance located at the side of the Main Stand and next to the Main Car Park.
• There is not level access into the venue.
• The main door(s) open(s) towards you (pull).
• The door(s) is / are single.
• The door(s) is / are heavy.
• The width of the door opening is 85cm (2ft 9in).

You are on Level Change (The Dion Dublin Bar Entrance). Skip to the next section.

Level Change (The Dion Dublin Bar Entrance)

• There is a ramp/slope to access this area/service.
• The ramp or slope is located in front of the entrance.
• The ramp/slope is permanent.
• There is not a level landing at the top of the ramp/slope.
• The ramp does have handrails.
• The handrails are in the centre.

You are on Inside Access (Main Stand - Hospitality Suite And Dion Dublin Bar). Skip to the next section.

Inside Access (Main Stand - Hospitality Suite And Dion Dublin Bar)

• There is level access to the service(s).
• There is not a hearing assistance system.
• This venue does not play background music.
• Motorised scooters are welcomed in public parts of the venue.
• The lighting levels are varied.

You are on Eating and Drinking (The Dion Dublin Bar). Skip to the next section.

Eating and Drinking (The Dion Dublin Bar)

• The following information is for the bar.
• The bar is located in the Main Stand.
• The bar does not serve food.
• Full table service is not available.
• Food or drinks are ordered from the service counter.
• Food or drinks cannot be brought to the table.
• There is not a lowered section at the counter.
• No tables are permanently fixed.
• No chairs are permanently fixed.
• No chairs have armrests.
• The nearest table is approximately 32m (34yd 2ft) from the Hospitality Suite entrance.
• The distance between the floor and the lowest table is 73cm (2ft 5in).
• The distance between the floor and the highest table is 105cm (3ft 5in).
• There is ample room for a wheelchair user to manoeuvre.
• Plastic / takeaway cups are available.
• Drinking straws are available.
• Children are welcomed in the bar area.
• Menus are wall only.
• Menus are not available in Braille.
• Menus are not available in large print.
• Picture menus are not available.
• Menus are clearly written.
• Menus are presented in contrasting colours.
• The type of food served here is hot and cold meals and snacks.

You are on Accessible Toilet (Newmarket Road Stand). Skip to the next section.

Accessible Toilet (Newmarket Road Stand)

• Accessible toilet facilities are available.

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• Location and Access View
  • The toilet is not for the sole use of disabled people.
  • There is written text, pictorial and tactile signage on or near the toilet door.
  • This accessible toilet is located at the end of the Newmarket Road Stand as it meets the Main Stand.
  • There is not level access to this accessible toilet.
• Features and Dimensions View
  • This is a unisex toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a sliding bolt.
  • The width of the accessible toilet door is 90cm (2ft 11in).
  • The door is heavy.
  • The dimensions of the accessible toilet are 160cm x 200cm (5ft 3in x 6ft 7in).
  • There is not sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 60cm (1ft 12in).
  • There is a dropdown rail on the transfer side.
  • There is a flush, however it is not on the transfer side.
  • The tap type is lever.
  • There is not a mixer tap.
  • There is not an emergency alarm.
  • Disposal facilities are available in the cubicle.
  • There is a/are open waste paper bin disposal units.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • Wall-mounted grab rails are available.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There is not a mirror.
  • The height of the toilet seat above floor level is 44cm (1ft 5in).
  • There is not a hand dryer.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is placed higher than 100cm (3ft 3in).
  • The height of the towel dispenser is 130cm (4ft 3in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin cannot be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • There is a high colour contrast between the internal door and wall.
  • The contrast between the wall-mounted grab rail(s) and wall is poor.
  • There is a poor colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is good.
  • The lighting levels are medium.

You are on Level Change (Accessible Toilet - Newmarket Road Stand). Skip to the next section.

Level Change (Accessible Toilet - Newmarket Road Stand)

• There is a ramp/slope to access this area/service.
• The ramp or slope is located in front of the entrance.
• The ramp/slope is permanent.
• There is not a level landing at the top of the ramp/slope.
• The ramp does not have handrails.
• The width of the ramp/slope is 92cm (3ft).

You are on Accessible Toilet (Main Stand Hospitality Corridor). Skip to the next section.

Accessible Toilet (Main Stand Hospitality Corridor)

• Accessible toilet facilities are available.

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• Location and Access View
  • The toilet is not for the sole use of disabled people.
  • There is written text, pictorial and tactile signage on or near the toilet door.
  • This accessible toilet is approximately 17m (18yd 1ft) from the Hospitality Suite entrance.
  • This accessible toilet is located in the corridor leading from the Hospitality Suite entrance to the Dublin Suite.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a unisex toilet.
  • A key is not required for the accessible toilet.
  • The door opens inwards.
  • The door is locked by a twist lock.
  • The width of the accessible toilet door is 86cm (2ft 10in).
  • The door is heavy.
  • The dimensions of the accessible toilet are 180cm x 260cm (5ft 11in x 8ft 6in).
  • There is sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 90cm (2ft 11in).
  • There is a dropdown rail on the transfer side.
  • There is a flush, however it is not on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm.
  • The emergency pull cord alarm is not fully functional.
  • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • Disposal facilities are available in the cubicle.
  • There is a/are open waste paper bin and general domestic waste disposal units.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • Wall-mounted grab rails are available.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There is not a mirror.
  • The height of the toilet seat above floor level is 44cm (1ft 5in).
  • There is not a hand dryer.
  • There is not a towel dispenser.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin cannot be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • There is a high colour contrast between the internal door and wall.
  • The contrast between the wall-mounted grab rail(s) and wall is poor.
  • There is a poor colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is good.
  • The lighting levels are medium.
• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • Baby change facilities are located in the accessible toilet.
  • The height of the baby change table once extended is 81cm (2ft 8in).

You are on Accessible Toilet (South Stand Block H). Skip to the next section.

Accessible Toilet (South Stand Block H)

• Accessible toilet facilities are available.

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• Location and Access View
  • The toilet is for the sole use of disabled people.
  • There is pictorial and tactile signage on or near the toilet door.
  • This accessible toilet is approximately 44m (48yd 4in) from the South Stand Away Fans accessible entrance.
  • This accessible toilet is located to the rear of the South Stand Block H.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a unisex toilet.
  • A key is required for the accessible toilet.
  • The key is a radar key.
  • The key can be obtained from a steward or member of staff.
  • The door opens outwards.
  • The door is locked by a locking handle.
  • The width of the accessible toilet door is 90cm (2ft 11in).
  • The door is heavy.
  • The dimensions of the accessible toilet are 155cm x 230cm (5ft 1in x 7ft 7in).
  • There is sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 64cm (2ft 1in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm.
  • The emergency pull cord alarm is not fully functional.
  • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • Disposal facilities are available in the cubicle.
  • There is a/are general domestic waste and open waste paper bin disposal units.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • Wall-mounted grab rails are available.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There is a mirror.
  • Mirrors are not placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 44cm (1ft 5in).
  • There is not a hand dryer.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is placed higher than 100cm (3ft 3in).
  • The height of the towel dispenser is 120cm (3ft 11in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin cannot be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • There is a high colour contrast between the internal door and wall.
  • The contrast between the wall-mounted grab rail(s) and wall is fair.
  • There is a fair colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is poor.
  • The lighting levels are medium.

You are on Accessible Toilet (South Stand Block J). Skip to the next section.

Accessible Toilet (South Stand Block J)

• Accessible toilet facilities are available.

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• Location and Access View
  • The toilet is for the sole use of disabled people.
  • There is tactile and pictorial signage on or near the toilet door.
  • This accessible toilet is approximately 22m (24yd 2in) from the South Stand Away Fans accessible entrance.
  • This accessible toilet is located to the rear of the South Stand, at the end of Block J.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a unisex toilet.
  • A key is required for the accessible toilet.
  • The key is a radar key.
  • The key can be obtained from a steward or a member of staff.
  • The door opens outwards.
  • The door is locked by a locking handle.
  • The width of the accessible toilet door is 90cm (2ft 11in).
  • The door is heavy.
  • The dimensions of the accessible toilet are 155cm x 230cm (5ft 1in x 7ft 7in).
  • There is sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 64cm (2ft 1in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm.
  • The emergency pull cord alarm is not fully functional.
  • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • Disposal facilities are available in the cubicle.
  • There is a/are general domestic waste and open waste paper bin disposal units.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • Wall-mounted grab rails are available.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There is a mirror.
  • Mirrors are not placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 44cm (1ft 5in).
  • There is not a hand dryer.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is placed higher than 100cm (3ft 3in).
  • The height of the towel dispenser is 120cm (3ft 11in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin cannot be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • There is a high colour contrast between the internal door and wall.
  • The contrast between the wall-mounted grab rail(s) and wall is fair.
  • There is a fair colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is poor.
  • The lighting levels are medium.

You are on Standard Toilet(s) (Newmarket Road Stand). Skip to the next section.

Standard Toilet(s) (Newmarket Road Stand)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Female Toilet(s) View
  • The female toilet facilities that were surveyed are located at the end of the Newmarket Road Stand as it meet the Main Stand.
  • The female toilet(s) is/are approximately 27m (29yd 1ft) from the Newmarket Road Home Fans accessible entrance.
  • Inside the venue, there is not level access to the female toilet(s).
  • Lighting levels are medium.
• Access to Standard Male Toilet(s) View
  • The male toilet facilities that were surveyed are located at the end of the Newmarket Road Stand as it meet the Main Stand.
  • The male toilet(s) is/are approximately 28m (30yd 1ft) from the Newmarket Road Home Fans accessible entrance.
  • Inside the venue, there is not level access to the male toilet(s).
  • Lighting levels are medium.

You are on Level Change (Newmarket Road Stand Standard Male Toilets). Skip to the next section.

Level Change (Newmarket Road Stand Standard Male Toilets)

• There is a/are step(s) to access this area/service.
• The step(s) is/are located in front of the entrance.
• There is/are 2 step(s) to the area/service.
• The step(s) is/are clearly marked.
• The step(s) is/are deep (18cm+).
• There is not a/are not handrail(s) at the step(s).

You are on Level Change (Newmarket Road Stand Standard Female Toilets). Skip to the next section.

Level Change (Newmarket Road Stand Standard Female Toilets)

• There is a/are step(s) to access this area/service.
• The step(s) is/are located in the doorway.
• There is/are 1 step(s) to the area/service.
• The step(s) is/are not clearly marked.
• The step(s) is/are deep (18cm+).
• There is not a/are not handrail(s) at the step(s).

You are on Standard Toilet(s) (Main Stand Hospitality Corridor). Skip to the next section.

Standard Toilet(s) (Main Stand Hospitality Corridor)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Female and Male Toilet(s) View
  • The female and male toilet facilities that were surveyed are located in the corridor leading from the Hospitality Suite entrance to the Dublin Suite.
  • The female and male toilets are approximately 23m (25yd 6in) from the Hospitality Suite entrance.
  • Inside the venue, there is level access to the female and male toilets.
  • Lighting levels are medium.

You are on Standard Toilet(s) (Main Stand Block D). Skip to the next section.

Standard Toilet(s) (Main Stand Block D)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Female and Male Toilet(s) View
  • The female and male toilet facilities that were surveyed are located at the side of the Main Stand Block D.
  • The female and male toilets are approximately 65m (71yd 3in) from the South Stand Away Fans accessible entrance.
  • Inside the venue, there is not level access to the female and male toilets.
  • Lighting levels are medium.

You are on Level Change (Main Stand Block D Standard Toilets). Skip to the next section.

Level Change (Main Stand Block D Standard Toilets)

• There is a/are step(s) to access this area/service.
• The step(s) is/are located in front of the entrance.
• There is/are 1 step(s) to the area/service.
• The step(s) is/are not clearly marked.
• The step(s) is/are deep (18cm+).
• There is not a/are not handrail(s) at the step(s).

You are on Standard Toilet(s) (South Stand Block J). Skip to the next section.

Standard Toilet(s) (South Stand Block J)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Female and Male Toilet(s) View
  • The female and male toilet facilities that were surveyed are located at the rear of the South Stand Block J.
  • The female and male toilets are approximately 22m (24yd 2in) from the South Stand Away Fans accessible entrance.
  • Inside the venue, there is level access to the female and male toilets.
  • Lighting levels are medium.

You are on Standard Toilet(s) (South Stand Block H). Skip to the next section.

Standard Toilet(s) (South Stand Block H)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Female and Male Toilet(s) View
  • The female and male toilet facilities that were surveyed are located to the rear of the South Stand Block H.
  • The female and male toilets are approximately 44m (48yd 4in) from the South Stand Away Fans accessible entrance.
  • Inside the venue, there is level access to the female and male toilets.
  • Lighting levels are medium.

You are on Additional Info. Skip to the next section.

Additional Info

• Staff do receive disability awareness / equality training.
• Documents are not available in Braille.
• Documents can be requested in large print.
• A bowl of water can be provided for an assistance dog.
• An assistance dog toilet area can be provided onsite.
• The assistance dog toilet area is located outside each of the stands and in the car parks.
• A member of staff trained in BSL skills is not normally on duty.
• This service cannot be requested.

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• Comments View
  • Additional information on disabled access is available on the club website.