Access Guide
Opening Times
- Monday 06:30 - 21:30.
- Tuesday 06:30 - 21:30.
- Wednesday 06:30 - 21:30.
- Thursday 06:30 - 21:30.
- Friday 06:30 - 21:00.
- Saturday 08:00 - 16:00.
- Sunday 08:00 - 16:00.
Location
- There is not a bus stop within 150m (164yds) of the venue.
- The nearest National Rail station is March.
Parking
- The venue does have its own car park.
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Venue Car Park
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- Parking is free for all users.
- The car park is located in front of the building.
- The car park type is open air/surface.
- There is/are 3 Blue Badge parking bay(s) within the car park.
- The dimensions of the Blue Badge parking bay(s) are 350cm x 600cm (11ft 6in x 19ft 8in).
- The nearest Blue Badge bay is 31m (33yd 2ft) from the main entrance.
- The furthest Blue Badge bay is 39m (42yd 1ft) from the main entrance.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is / are slopes/ramps.
- The car park surface is tarmac and block paving.
- The car park does not have a height restriction barrier.
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Drop-off Point
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- There is not a designated drop off point.
Outside Access (Main Entrance)
- This information is for the entrance located at the front of the building.
- There is not level access into the venue.
- The main door(s) open(s) automatically.
- The door(s) is / are double.
- The width of the door opening is 125cm (4ft 1in).
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Second set of doors
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- There is a small raised threshold in the doorway.
- There is a second set of doors.
- The door(s) open(s) towards you (pull).
- The door(s) is / are double.
- The door(s) is / are permanently held open.
- The width of the door opening is 110cm (3ft 7in).
Level Change
- There is a ramp/slope to access this area/service.
- The ramp or slope is located in front of the entrance.
- The ramp/slope is permanent.
- There is a level landing at the top of the ramp/slope.
- The ramp does have handrails.
- The handrails are on both sides.
- There is a/are step(s) to access this area/service.
- The step(s) is/are located to the left as you face the entrance.
- There is/are 4 step(s) to the area/service.
- There is not tactile paving at the top and bottom of the steps.
- The step(s) is/are clearly marked.
- The step(s) is/are medium height (11cm - 17cm).
- There is not a/are not handrail(s) at the step(s).
- The ramp/slope does bypass the step(s).
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Comments
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- The handrail does not cover all of the ramp.
Reception
- The desk/counter is 5m (5yd 1ft) from the main entrance.
- There is level access to the desk/counter from the entrance.
- The desk/counter is high (110cm+).
- The desk/counter has a low (76cm or lower) section.
- The lighting levels are medium.
- There is not a hearing assistance system.
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Comments
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- There are security barriers beyond the reception.
- The accessible gate is 110cm wide and the turnstiles entrance is 50cm wide.
Inside Access
- There is not level access to the service(s).
- This venue does play background music.
- Music is played throughout the venue.
- Motorised scooters are welcomed in public parts of the venue.
- The lighting levels are medium.
Level Change (Access to Swimming Pool Area)
- There is a ramp/slope to access this area/service.
- The ramp/slope is located to the right of reception as you enter.
- The ramp/slope is permanent.
- There is a level landing at the top of the ramp/slope.
- The ramp does have handrails.
- The handrails are on both sides.
Swimming Pool Accessible Entrance, Accessible Changing Room and Spectator Gallery
- There are double heavy doors to this area.
- The doors are 166cm wide.
- The gate to access the pool is single, light, opens away from you and is 92cm wide.
- There is a moderate slope to the immediate left beyond the glass doors for access to the accessible changing rooms.
- The spectator area has bench seating with a 50cm wide, easy slope to access it.
Swimming Pool
- There is not level access from the changing area to the swimming pool.
- There is not a ramped entrance into the water.
- There is a wet side chair available.
- There is a hoist for wheelchair users to access the water.
- The hoist is manual.
- There are steps into the swimming pool.
- There are 6 steps.
- The steps do have handrails.
- The handrails are on both sides.
- There is a ladder type entrance into the water.
- There is a handrail on both sides of the ladder.
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Comments
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- As of December 2023, the hoist remained out of order.
- Please call in advance to check the availability of the hoist.
Level Change (Changing Rooms to Swimming Pool)
- There is a ramp/slope to access this area/service.
- The ramp/slope is located between the changing rooms and the swimming pool.
- The ramp/slope is permanent.
- There is a level landing at the top of the ramp/slope.
- The ramp does not have handrails.
Accessible Changing Room (Wet Side)
- There are accessible changing rooms available.
- The accessible changing room is located next to the swimming pool spectator area.
- The facility is 35m (38yd 10in) from the main entrance.
- The door opens outwards.
- The width of the door is 91cm (2ft 12in).
- The door is locked by a twist lock.
- The dimensions of the accessible changing room are 160cm x 170cm (5ft 3in x 5ft 7in).
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 95cm (3ft 1in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- Wall mounted rails are available.
- The toilet seat is 49cm (1ft 7in) above floor level.
- There is a sink.
- The sink cannot be reached from seated on the toilet.
- The height of the sink is 75cm (2ft 6in).
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm in the cubicle.
- The emergency alarm is not fully functional.
- The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- There is a locker within the accessible changing room.
- The locker is within reach for a wheelchair user.
- The accessible changing room has a ceiling tracking hoist.
- There is a changing bench.
- The facility changing bench is free standing.
- The facility changing bench height is adjustable.
- The length of the bench is 190cm (6ft 3in).
- There is a wheel in shower.
- The facilities available in the accessible shower are an adjustable shower head, handrails and a flip-down seat.
- The height of the seat is 45cm (1ft 6in).
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Comments
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- The room is in an L shape with the changing bed down one end and toilet and shower at the other end of the room.
- The dimensions given reflect the narrowest points of the room.
Standard Changing Room (Wet Side - Unisex)
- There is a/are standard changing room(s) available.
- The standard changing room(s) is/are approximately 29m (31yd 2ft) from the main entrance.
- The standard changing room(s) is/are approximately 24m (26yd 9in) from the reception desk.
- The standard changing room(s) is/are approximately 5m (5yd 1ft) from the swimming pool.
- The standard changing room(s) surveyed is/are located to the left past the reception.
- There is not level access to the standard changing room(s).
- Shower facilities are available within the changing room(s).
- There is level access to the shower facilities.
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Comments
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- There are baby changing facilities in the family changing rooms.
- These facilities are 100cm high when fully extended.
Level Change (Wet Side Changing Room)
- There is a ramp/slope to access this area/service.
- The ramp/slope is located just inside the entrance to the wet side changing room.
- The ramp/slope is permanent.
- There is a level landing at the top of the ramp/slope.
- The ramp does not have handrails.
Fitness Suite
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Access to Fitness Suite
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- The fitness suite is located beyond the reception.
- The fitness suite is 17m (18yd 1ft) from the main entrance.
- There is step free access to the fitness suite.
- There are doors into the fitness suite.
- The doors open towards you (pull).
- The doors are double.
- The doors are heavy.
- The opening is 170cm wide.
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Fitness Suite (General)
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- Staff receive no training in assisting disabled people.
- Equipment suitable for mobility or sensory impaired users includes free weights.
- A portable hearing loop is not available for induction.
- There is clear manoeuvring space between equipment.
- There is level access to all of the equipment.
Accessible Shower (Dry Side)
- Accessible shower facilities are available.
- The accessible shower(s) surveyed is/are located within the standard dry side changing rooms.
- The facilities available in the accessible shower(s) include; an adjustable shower head, handrails and a flip-down seat.
- The height of the seat is 49cm (1ft 7in).
- There is level access to the services from the accessible shower facilities.
Standard Changing Room (Dry Side)
- There is a/are standard changing room(s) available.
- The standard changing room(s) is/are approximately 32m (34yd 2ft) from the main entrance.
- The standard changing room(s) is/are approximately 23m (25yd 6in) from the reception desk.
- The standard changing room(s) is/are approximately 2m (2yd 7in) from the fitness suite.
- The standard changing room(s) surveyed is/are located to one side of the fitness suite.
- There is level access to the standard changing room(s).
- Shower facilities are available within the changing room(s).
- There is level access to the shower facilities.
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Comments
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- The changing room surveyed was male.
- There is a similar female changing room in the same location.
Accessible Toilet (Wet Side)
- Accessible toilet facilities are available.
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Location and Access
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- The toilet is not for the sole use of disabled people.
- There is no signage on or near the toilet door.
- This accessible toilet is approximately 36m (39yd 1ft) from the main entrance.
- This accessible toilet is located within the standard male wet side toilets.
- There is level access to this accessible toilet.
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Features and Dimensions
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- This is not a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a twist lock.
- The width of the accessible toilet door is 100cm (3ft 3in).
- The door is light.
- The dimensions of the accessible toilet are 150cm x 210cm (4ft 11in x 6ft 11in).
- There is not sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 82cm (2ft 8in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is not fully functional.
- The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- Disposal facilities are not available in the cubicle.
- There is not a/are not coat hook(s).
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Position of Fixtures
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- Wall-mounted grab rails are available.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are not placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- The contrast between the external door and wall is good.
- There is a high colour contrast between the internal door and wall.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- There is a good colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is fair.
- The lighting levels are medium.
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Comments
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- A similar facility is available within the female standard wet side toilets.
Standard Toilet(s) (Wet Side)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Female and Male Toilet(s)
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- The female and male toilet facilities that were surveyed are located off the end of the standard changing rooms.
- The female and male toilets are approximately 30m (32yd 2ft) from the main entrance.
- Inside the venue, there is level access to the female and male toilets.
- Lighting levels are medium.
Accessible Toilet (Dry Side - Male)
- Accessible toilet facilities are available.
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Location and Access
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- The toilet is not for the sole use of disabled people.
- There is tactile, written text and pictorial signage on or near the toilet door.
- This accessible toilet is approximately 32m (34yd 2ft) from the main entrance.
- This accessible toilet is located within the accessible shower area of the male dry side changing room.
- There is level access to this accessible toilet.
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Features and Dimensions
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- This is not a unisex toilet.
- This is a male facility.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a locking handle.
- The width of the accessible toilet door is 90cm (2ft 11in).
- The door is light.
- The dimensions of the accessible toilet are 210cm x 180cm (6ft 11in x 5ft 11in).
- There is not sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 140cm (4ft 7in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is not a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is not fully functional.
- The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- Disposal facilities are not available in the cubicle.
- There is not a/are not coat hook(s).
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Position of Fixtures
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- Wall-mounted grab rails are available.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are not placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 42cm (1ft 5in).
- There is not a hand dryer.
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin cannot be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- The contrast between the external door and wall is good.
- There is a high colour contrast between the internal door and wall.
- The contrast between the wall-mounted grab rail(s) and wall is fair.
- There is a fair colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is good.
- The lighting levels are medium.
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Comments
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- There is a similar facility within the female dry side changing rooms.
Standard Toilet(s) (Dry Side)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Female and Male Toilet(s)
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- The female and male toilet facilities that were surveyed are located within the standard changing rooms.
- The female and male toilets are approximately 32m (34yd 2ft) from the main entrance.
- Inside the venue, there is level access to the female and male toilets.
- Lighting levels are medium.
Additional Info
- Staff do receive disability awareness / equality training.
- Documents can be requested in Braille.
- Documents are available in large print.
- A bowl of water can be provided for an assistance dog.
- A member of staff trained in BSL skills is not normally on duty.