You are on Introduction. Skip to the next section.

Introduction

• Services / facilities within the building include Best Friends Veterinary Group, Cotton Traders, Jacuzzi Spa and Bath, Laithwaites, Maidenhead Aquatics, Mountain Warehouse, PetZone, Shuropody, The Edinburgh Woollen Mill, The Garden Building Centre, The Works, Walter Smith Fine Foods and WHSmith.
• Services / facilities within the grounds include FS Car Valeting Services.

You are on Opening Times (Garden Centre). Skip to the next section.

Opening Times (Garden Centre)

• Monday 09:00 - 18:00.
• Tuesday 09:00 - 18:00.
• Wednesday 09:00 - 18:00.
• Thursday 09:00 - 18:00.
• Friday 09:00 - 18:00.
• Saturday 09:00 - 18:00.
• Sunday 10:30 - 16:30.

You are on Opening Times (Restaurant). Skip to the next section.

Opening Times (Restaurant)

• Monday 09:00 - 16:30.
• Tuesday 09:00 - 16:30.
• Wednesday 09:00 - 16:30.
• Thursday 09:00 - 16:30.
• Friday 09:00 - 16:30.
• Saturday 09:00 - 16:30.
• Sunday 10:00 - 16:00.

You are on Location. Skip to the next section.

Location

• There is a bus stop within 150m (164yds) of the venue.
• The nearest National Rail station is Huntingdon.

You are on Parking. Skip to the next section.

Parking

• The venue does have its own car park.

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• Venue Car Park View
  • Parking is free for all users.
  • The car park is located in front of the venue.
  • The car park type is open air/surface.
  • There is/are 10+ Blue Badge parking bay(s) within the car park.
  • The dimensions of the Blue Badge parking bay(s) are 360cm x 490cm (11ft 10in x 16ft 1in).
  • The nearest Blue Badge bay is 6m (6yd 1ft) from the main entrance.
  • The furthest Blue Badge bay is 15m (16yd 1ft) from the main entrance.
  • The route from the car park to the entrance is accessible to a wheelchair user unaided.
  • The car park surface is tarmac.
  • There is a dropped kerb between the car park and the venue.
  • The dropped kerb does not have tactile paving.
  • There is not a road to cross between the car park and the entrance.
  • The car park does not have a height restriction barrier.
• Drop-off Point View
  • There is not a designated drop off point.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

• This information is for the entrance located at the front of the building.
• There is level access into the venue.
• The main door(s) open(s) automatically.
• The door(s) is / are double.
• The width of the door opening is 200cm (6ft 7in).

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• Second set of doors View
  • There is a second set of doors.
  • The door(s) open(s) automatically.
  • The door(s) is / are double.
  • The width of the door opening is 200cm (6ft 7in).
• Comments View
  • There are security barriers with a width of 200cm located just inside the entrance.

You are on Outside Access (Main Exit). Skip to the next section.

Outside Access (Main Exit)

• This information is for the entrance located at the front of the building.
• There is level access into the venue.
• The main door(s) open(s) automatically.
• The door(s) is / are double.
• The width of the door opening is 200cm (6ft 7in).

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• Comments View
  • There are security barriers with a width of 200cm located at the entrance.

You are on Outside Access (Main Garden Centre Entrance). Skip to the next section.

Outside Access (Main Garden Centre Entrance)

• This information is for the entrance located at the front of the building.
• There is not level access into the venue.
• The main door(s) open(s) automatically.
• The door(s) is / are double.
• The width of the door opening is 200cm (6ft 7in).

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• Comments View
  • There are a set of automatic security gates located just inside this entrance.
  • The gates open away from you and have a width of 190cm.

You are on Level Change (Main Garden Centre Entrance). Skip to the next section.

Level Change (Main Garden Centre Entrance)

• There is a ramp/slope to access this area/service.
• The ramp or slope is located in front of the entrance.

You are on Outside Access (Side Entrance - Front of Garden Centre). Skip to the next section.

Outside Access (Side Entrance - Front of Garden Centre)

• This information is for the entrance located in the garden centre, to the right of the main garden centre entrance.
• There is level access into the venue.
• The main door(s) open(s) automatically.
• The door(s) is / are double.
• The width of the door opening is 180cm (5ft 11in).

You are on Outside Access (Side Entrance - Middle of Garden Centre). Skip to the next section.

Outside Access (Side Entrance - Middle of Garden Centre)

• This information is for the entrance located in the middle to the garden centre, to the right of the main garden centre entrance.
• There is level access into the venue.
• The main door(s) open(s) automatically.
• The door(s) is / are double.
• The width of the door opening is 180cm (5ft 11in).

You are on Outside Access (Restaurant Entrance). Skip to the next section.

Outside Access (Restaurant Entrance)

• This information is for the entrance located at the rear of the garden centre, to the right of the main garden centre entrance.
• There is level access into the venue.
• The main door(s) open(s) automatically.
• The door(s) is / are double.
• The width of the door opening is 96cm (3ft 2in).

You are on Counter (Customer Services Desk). Skip to the next section.

Counter (Customer Services Desk)

• The counter is 10m (10yd 2ft) from the main entrance.
• There is level access to the counter from the entrance.
• There is sufficient space to write or sign documents on the counter.
• There is a lowered section.
• There is a hearing assistance system.
• The type of system is a fixed loop.
• The height of the counter is medium height (77cm - 109cm).
• Staff are trained to use the system.
• Lighting levels are bright.

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• Comments View
  • The counter is 90cm high.

You are on Inside Access (Garden Centre). Skip to the next section.

Inside Access (Garden Centre)

• There is level access to the service(s).
• This venue does not play background music.
• Motorised scooters are welcomed in public parts of the venue.
• The lighting levels are bright.

You are on Eating and Drinking (Garden Kitchen Restaurant). Skip to the next section.

Eating and Drinking (Garden Kitchen Restaurant)

• The following information is for the restaurant.
• The restaurant is located in the rear left corner of the garden centre.
• Full table service is not available.
• Food or drinks are ordered from the service counter.
• Food or drinks can be brought to the table.
• There is not a lowered section at the counter.
• No tables are permanently fixed.
• No chairs are permanently fixed.
• Some chairs have armrests.
• The nearest table is approximately 3m (3yd 10in) from the restaurant entrance.
• The standard height for tables is 75cm.
• There is ample room for a wheelchair user to manoeuvre.
• Plastic / takeaway cups are available.
• Plastic / takeaway cutlery is available.
• Drinking straws are available.
• Menus are wall only.
• Menus are not available in Braille.
• Menus are not available in large print.
• Picture menus are not available.
• Menus are clearly written.
• Menus are presented in contrasting colours.
• The type of food served here is hot and cold meals and snacks.

You are on Eating and Drinking (Costa Coffee). Skip to the next section.

Eating and Drinking (Costa Coffee)

• The following information is for the café.
• The café is located to the left of the main entrance.
• Full table service is not available.
• Food or drinks are ordered from the service counter.
• Food or drinks can be brought to the table.
• There is not a lowered section at the counter.
• No tables are permanently fixed.
• No chairs are permanently fixed.
• Some chairs have armrests.
• The nearest table is approximately 20m (21yd 2ft) from the main entrance.
• The distance between the floor and the lowest table is 45cm (1ft 6in).
• The distance between the floor and the highest table is 75cm (2ft 6in).
• The standard height for tables is 75cm.
• There is ample room for a wheelchair user to manoeuvre.
• Plastic / takeaway cups are available.
• Plastic / takeaway cutlery is available.
• Drinking straws are available.
• Menus are wall only.
• Menus are not available in Braille.
• Menus are not available in large print.
• Picture menus are not available.
• Menus are clearly written.
• Menus are presented in contrasting colours.
• The type of food served here is hot and cold meals and snacks.

You are on Garden Centre. Skip to the next section.

Garden Centre

• The garden centre is located to the far left of the main building.
• There are multiple entrances to access this part of the garden centre.
• There is a mostly level block paved surface, with some uneven places leading throughout this area.
• There is a member of staff around at all times to provide assistance.

You are on Accessible Toilet. Skip to the next section.

Accessible Toilet

• Accessible toilet facilities are available.

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• Location and Access View
  • The toilet is not for the sole use of disabled people.
  • There is pictorial signage on or near the toilet door.
  • This accessible toilet is approximately 85m (92yd 2ft) from the main entrance.
  • This accessible toilet is located at the rear of the garden centre, directly ahead as you enter and then to the left.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a unisex toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a twist lock.
  • The width of the accessible toilet door is 90cm (2ft 11in).
  • The door is heavy.
  • The dimensions of the accessible toilet are 180cm x 220cm (5ft 11in x 7ft 3in).
  • There is sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 100cm (3ft 3in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm.
  • The emergency pull cord alarm is fully functional.
  • Disposal facilities are available in the cubicle.
  • There is a/are clinical waste and sanitary disposal units.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • Wall-mounted grab rails are available.
  • As you face the toilet the wall-mounted grab rails are on the left.
  • There is a shelf within the accessible toilet.
  • The shelf is not higher than 95cm (3ft 1in).
  • There is a mirror.
  • Mirrors are placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 47cm (1ft 7in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • There is not a towel dispenser.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • There is a high colour contrast between the internal door and wall.
  • The contrast between the wall-mounted grab rail(s) and wall is poor.
  • There is a poor colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is good.
  • The lighting levels are bright.
• Comments View
  • There is another similar facility available with the fixtures on the opposite side to the one surveyed as shown in photograph 2.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Female and Male Toilet(s) View
  • The female and male toilet facilities that were surveyed are located at the rear of the garden centre, directly ahead as you enter and then to the left.
  • The female and male toilets are approximately 87m (95yd 5in) from the main entrance.
  • Inside the venue, there is level access to the female and male toilets.
  • Lighting levels are bright.

You are on Baby Changing Facility. Skip to the next section.

Baby Changing Facility

• The room is located at the rear of the garden centre, directly ahead as you enter and then to the left.
• This baby change unit is 85m from the main entrance.
• There are 2 baby changing tables available in the room, which are 90cm in height once fully extended.

You are on Additional Info. Skip to the next section.

Additional Info

• Staff do receive disability awareness / equality training.
• A bowl of water can be provided for an assistance dog.
• A member of staff trained in BSL skills is not normally on duty.
• Home visits / services are available.