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March Station

Station Approach, March, Cambridgeshire, PE15 8SJ

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Access Guide

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Assisted Travel Information

  • Assisted Travel Helpline number: 0800 028 2878, Monday to Sunday 08:00 - 20:00.
  • Assisted Travel Text Relay service: 18001 0800 028 2878
  • Email: [email protected]

Opening Times (Station)

  • This service is open 24 hours.

Location

  • There is a bus stop within 150m (164yds) of the venue.

Parking

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is not free for all users.
    • Parking is free for Blue Badge holders.
    • The car park is located at the side of platform 1.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • There is/are 2 Blue Badge parking bay(s) within the car park.
    • The dimensions of the Blue Badge parking bay(s) are 360cm x 490cm (11ft 10in x 16ft 1in).
    • The nearest Blue Badge bay is 8m (8yd 2ft) from the platform 1 accessible entrance.
    • The furthest Blue Badge bay is 29m (31yd 2ft) from the platform 1 accessible entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user unaided.
    • The car park surface is tarmac.
    • There is not a road to cross between the car park and the entrance.
    • The car park does not have a height restriction barrier.
  • Drop off Point View
    • There is not a designated drop off point.
  • Comments View
    • For up to date information on car park pricing please see the following link:-https://www.ncp.co.uk/find-a-car-park/car-parks/march-station-g-anglia.

Outside Access (Ticket Office Entrance - Platform 1)

  • This information is for the entrance located at the side platform 1.
  • There is not level access into the venue.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is / are double (with one leaf locked).
  • The door(s) is / are heavy.
  • The width of the door opening is 70cm (2ft 4in).
  • Second set of doors View
    • There is a second set of doors.
    • The door(s) open(s) towards you (pull).
    • The door(s) is / are single.
    • The door(s) is / are permanently held open.
    • The width of the door opening is 93cm (3ft 1in).

Level Change (Ticket Office Entrance - Platform 1)

  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located in front of the entrance.
  • There is/are 1 step(s) to the area/service.
  • The lighting levels at the step(s) are medium.
  • There is not tactile paving at the top and bottom of the steps.
  • The step(s) is/are not clearly marked.
  • The step(s) is/are medium height (11cm - 17cm).
  • There is not a/are not handrail(s) at the step(s).

Reception (Ticket Office - Platform 1)

  • The desk/counter is 7m (7yd 1ft) from the ticket office entrance.
  • There is not level access to the desk/counter from the entrance.
  • The desk/counter is medium height (77cm - 109cm).
  • The desk/counter does not have a low (76cm or lower) section.
  • The lighting levels are medium.
  • There is a hearing assistance system.
  • The hearing system is available only on request.
  • The type of system is a fixed loop.
  • Staff are trained to use the system.
  • Comments View
    • Benched seating with armrests are available.
  • Opening Times View
    • Monday 07:00 - 17:30.
    • Tuesday 07:00 - 17:30.
    • Wednesday 07:00 - 17:30.
    • Thursday 07:00 - 17:30.
    • Friday 07:00 - 17:30.
    • Saturday 07:00 - 17:30.
    • Sunday Closed.

Outside Access (Platform 1 Accessible Entrance)

  • This information is for the entrance located at the side of platform 1 next to the car park.
  • There is level access into the venue.

Outside Access (Platform 2 Accessible Entrance)

  • This information is for the entrance located at the side of platform 2 leading from Elm Road.
  • There is not level access into the venue.

Level Change (Platform 2 Accessible Entrance)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located leading up to the entrance from Elm Road.
  • The ramp/slope is easy.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.
  • The ramp does have handrails.
  • The handrails are on both sides.

Platform 1 Waiting Room

  • Comments View
    • The waiting room is located at the centre of platform 1.
    • The door to enter the waiting room opens away from you, is single, heavy and 100cm in width.
    • There is benched seating without armrests in the waiting room.
    • The ladies toilets are at the rear of the waiting room.
  • Opening Times View
    • Monday 07:00 - 17:30.
    • Tuesday 07:00 - 17:30.
    • Wednesday 07:00 - 17:30.
    • Thursday 07:00 - 17:30.
    • Friday 07:00 - 17:30.
    • Saturday 07:00 - 17:30.
    • Sunday Closed.

Platform 2 Waiting Room

  • Comments View
    • The waiting room is located at the centre of platform 2.
    • The door to enter the waiting room opens away from you, is single, heavy and 100cm in width.
    • There is one medium step in the doorway with no handrail. handrail.room.
  • Opening Times View
    • Monday 07:00 - 17:30.
    • Tuesday 07:00 - 17:30.
    • Wednesday 07:00 - 17:30.
    • Thursday 07:00 - 17:30.
    • Friday 07:00 - 17:30.
    • Saturday 07:00 - 17:30.
    • Sunday Closed.

Train Station

  • There are generally 1 member(s) of staff on duty.
  • The station is staffed.
  • There is not an office to obtain help.
  • The station is not staffed between 17.30-07.00.
  • There is a ticket office.
  • The ticket office is located at the side of platform 1.
  • The ticket office is 7m (7yd 1ft) from the ticket office - platform 1 entrance.
  • The train companies operating from within this station are Greater Anglia Trains and CrossCountry Trains.
  • The train companies that operate within this station include:.
  • Please click here for access information for Greater Anglia Trains.
  • Please click here for access information for CrossCountry Trains.
  • There is a taxi rank at the station.
  • The taxi rank is located at the side of platform 1 near the ticket office.
  • The taxi rank is 6m (6yd 1ft) from the ticket office - platform 1 entrance.
  • There are 2 platform(s) in the station.
  • The platform(s) which has/have level access is / are 1.
  • The platform(s) accessed by ramp / slope is / are 2.
  • The platform(s) which can be accessed by either level access / ramps / lifts / stairclimber from inside the station is / are 1.
  • Additional Station Information View
    • Announcements on platforms are audio and visual.
    • Platforms which have tactile markings at the platform edge are 1 and 2.
    • Accessible toilets are located on the platform(s).
    • Accessible toilets are located on platform(s) 1.
    • Accessible toilets are not located on the main station concourse.
    • There is not a wheelchair available to borrow.
  • Comments View
    • If assistance is required you will need to book this in advance via the assisted travel helpline.

Level Change (Footbridge Platform 1-2)

  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located at the end of each platform.
  • There is/are 15+ step(s) to the area/service.
  • There is tactile paving at the top and bottom of the steps.
  • The step(s) is/are clearly marked.
  • The step(s) is/are deep (18cm+).
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides.

Accessible Toilet (Platform 1)

  • Accessible toilet facilities are available.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is tactile, pictorial and written text signage on or near the toilet door.
    • This accessible toilet is approximately 19m (20yd 2ft) from the platform 1 accessible entrance.
    • This accessible toilet is located on platform 1 next to the footbridge.
    • There is not level access to this accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is required for the accessible toilet.
    • The key is a radar key.
    • The key can be obtained from the ticket office.
    • The door opens inwards.
    • The door is locked by a locking handle.
    • The width of the accessible toilet door is 98cm (3ft 3in).
    • The door is heavy.
    • The dimensions of the accessible toilet are 160cm x 290cm (5ft 3in x 9ft 6in).
    • There is sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 62cm (2ft).
    • There is a dropdown rail on the transfer side.
    • There is a flush, however it is not on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • Disposal facilities are available in the cubicle.
    • There is a/are general domestic waste, clinical waste and waste paper pedal bin disposal units.
    • There is a/are coat hook(s).
    • The coat hook is within 120cm (3ft 11in) from floor level.
  • Position of Fixtures View
    • Wall-mounted grab rails are available.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are not placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 45cm (1ft 6in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin cannot be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The contrast between the dropdown rail(s) and wall is good.
    • The contrast between the walls and floor is good.
    • The lighting levels are medium.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located within the accessible toilet.
    • The height of the baby change table once extended is 80cm (2ft 7in).

Level Change (Accessible Toilet)

  • There is a ramp/slope to access this area/service.
  • The ramp or slope is located in front of the entrance.
  • The ramp/slope is easy.
  • The ramp/slope is permanent.
  • There is not a level landing at the top of the ramp/slope.
  • The ramp does not have handrails.
  • The width of the ramp/slope is 100cm (3ft 3in).

Standard Toilet(s)

  • Availability and Location of Standard Toilets View
    • Standard toilet facilities are available.
  • Access to Standard Female Toilet(s) View
    • The female toilet facilities that were surveyed are located at the rear of the waiting room on platform 1.
    • The female toilet(s) is/are approximately 9m (9yd 2ft) from the platform 1 accessible entrance.
    • Inside the venue, there is level access to the female toilet(s).
    • Lighting levels are medium.
  • Access to Standard Male Toilet(s) View
    • The male toilet facilities that were surveyed are located on platform 1 near the footbridge.
    • The male toilet(s) is/are approximately 22m (24yd 2in) from the platform 1 accessible entrance.
    • Inside the venue, there is not level access to the male toilet(s).
    • Lighting levels are medium.
  • Opening Times View
    • Monday 07:00 - 17:30.
    • Tuesday 07:00 - 17:30.
    • Wednesday 07:00 - 17:30.
    • Thursday 07:00 - 17:30.
    • Friday 07:00 - 17:30.
    • Saturday 07:00 - 17:30.
    • Sunday Closed.

Level Change (Standard Male Toilets)

  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located in front of the entrance.
  • There is/are 1 step(s) to the area/service.
  • There is not tactile paving at the top and bottom of the steps.
  • The step(s) is/are not clearly marked.
  • The step(s) is/are medium height (11cm - 17cm).
  • There is not a/are not handrail(s) at the step(s).

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents are not available in Braille.
  • Documents are not available in large print.
  • A bowl of water can be provided for an assistance dog.
  • An assistance dog toilet area can be provided onsite.
  • The assistance dog toilet area is located outside the entrances.