You are on Assisted Travel Contact Information. Skip to the next section.

Assisted Travel Contact Information

• Assisted Travel Helpline telephone number: 0800 058 2844
• Assisted Travel Text Relay service (for the hard of hearing): 1800 138 1018
• SMS Text: 07860 034 269
• For more information on Assisted Travel please click here (opens in new tab).

You are on Location. Skip to the next section.

Location

• There is a bus stop within 150m (164yds) of the venue.

You are on Parking. Skip to the next section.

Parking

• The venue does have its own car park.

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• Venue Car Park View
  • Parking is not free for all users.
  • Parking is free for Blue Badge holders.
  • The car park is located at the front of the venue.
  • The car park type is open air/surface.
  • Parking spaces for Blue Badge holders cannot booked in advance.
  • There is/are 2 Blue Badge parking bay(s) within the car park.
  • The dimensions of the Blue Badge parking bay(s) are 360cm x 490cm (11ft 10in x 16ft 1in).
  • The nearest Blue Badge bay is 14m (15yd 11in) from the accessible entrance.
  • The furthest Blue Badge bay is 22m (24yd 2in) from the accessible entrance.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is / are uneven surfaces.
  • The car park surface is concrete.
  • There is not a road to cross between the car park and the entrance.
  • The car park does not have a height restriction barrier.
• Drop-off Point View
  • There is not a designated drop off point.

You are on Outside Access (Car Park Entrance). Skip to the next section.

Outside Access (Car Park Entrance)

• This information is for the entrance located in the car park.
• There is not level access into the venue.
• There are no doors at this entrance.
• The width of the door opening is 160cm (5ft 3in).

You are on Level Change (Car Park Entrance). Skip to the next section.

Level Change (Car Park Entrance)

• There is a/are step(s) to access this area/service.
• The step(s) is/are located in front of the entrance.
• There is/are 1 step(s) to the area/service.
• There is not tactile paving at the top and bottom of the steps.
• The step(s) is/are not clearly marked.
• The step(s) is/are deep (18cm+).
• There is not a/are not handrail(s) at the step(s).

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• Comments View
  • The step is created by the kerb.

You are on Outside Access (Car Park Ramped Entrance). Skip to the next section.

Outside Access (Car Park Ramped Entrance)

• This information is for the entrance located in the car park.
• There is not level access into the venue.
• There are no doors at this entrance.
• The width of the door opening is 150cm (4ft 11in).

You are on Level Change (Car Park Ramped Entrance). Skip to the next section.

Level Change (Car Park Ramped Entrance)

• There is a ramp/slope to access this area/service.
• The ramp/slope is located leading up to platform 2 from the car park.
• The ramp/slope is permanent.
• There is not a level landing at the top of the ramp/slope.
• The ramp does have handrails.
• The handrails are on both sides.

You are on Outside Access (Platform 2 Footbridge Entrance). Skip to the next section.

Outside Access (Platform 2 Footbridge Entrance)

• This information is for the entrance located to the far end of Platform 2.
• There is not level access into the venue.
• The main door(s) open(s) towards you (pull).
• The door(s) is / are single.
• The door(s) is / are heavy.
• The width of the door opening is 120cm (3ft 11in).

You are on Level Change (Platform 2 Footbridge Entrance). Skip to the next section.

Level Change (Platform 2 Footbridge Entrance)

• There is a ramp/slope to access this area/service.
• The ramp or slope is located on the path leading to the entrance.
• The width of the ramp/slope is 120cm (3ft 11in).

You are on Outside Access (Platform 1 Footbridge Entrance). Skip to the next section.

Outside Access (Platform 1 Footbridge Entrance)

• This information is for the entrance located at the far end of Platform 1.
• There is not level access into the venue.
• The main door(s) open(s) towards you (pull).
• The door(s) is / are single.
• The width of the door opening is 120cm (3ft 11in).

You are on Level Change (Platform 1 Footbridge Entrance). Skip to the next section.

Level Change (Platform 1 Footbridge Entrance)

• There is a/are step(s) to access this area/service.
• The step(s) is/are located in front of the entrance.
• There is/are 9 step(s) to the area/service.
• There is tactile paving at the top and bottom of the steps.
• The step(s) is/are clearly marked.
• The step(s) is/are deep (18cm+).
• There is a/are handrail(s) at the step(s).
• The handrail(s) is/are on both sides.

You are on Outside Access (Ticket Office Entrance). Skip to the next section.

Outside Access (Ticket Office Entrance)

• This information is for the entrance located on Platform 2.
• There is not level access into the venue.
• The main door(s) open(s) away from you (push).
• The door(s) is / are single.
• The door(s) is / are permanently held open.
• The width of the door opening is 85cm (2ft 9in).

You are on Level Change (Ticket Office Entrance). Skip to the next section.

Level Change (Ticket Office Entrance)

• There is a/are step(s) to access this area/service.
• The step(s) is/are located in the doorway.
• There is/are 1 step(s) to the area/service.
• The step(s) is/are not clearly marked.
• The step(s) is/are medium height (11cm - 17cm).
• There is not a/are not handrail(s) at the step(s).

You are on Reception (Ticket Office). Skip to the next section.

Reception (Ticket Office)

• The desk/counter is 27m (29yd 1ft) from the car park entrance.
• There is level access to the desk/counter from the entrance.
• The desk/counter is medium height (77cm - 109cm).
• The desk/counter does not have a low (76cm or lower) section.
• The lighting levels are medium.
• There is a hearing assistance system.
• The type of system is a fixed loop.
• Staff are trained to use the system.

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• Comments View
  • A ticket machine is available outside the entrance to the ticket office.

You are on Train Station. Skip to the next section.

Train Station

• The station is not staffed.
• There is not an office to obtain help.
• There is a ticket office.
• The ticket office is located on Platform 2.
• The ticket office is 14m (15yd 11in) from the car park ramped entrance.
• The train companies that operate within this station include:.
• Please click here for access information for Govia Great Northern.
• There is not a taxi rank at the station.
• There are 2 platform(s) in the station.
• The platform(s) accessed by ramp / slope is / are 2.
• The platform(s) accessed by steps only is / are 1.

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• Additional Station Information View
  • Announcements on platforms are audio and visual.
  • Platforms which have tactile markings at the platform edge are 1 and 2.
  • Accessible toilets are not located on the platform(s).
  • Accessible toilets are not located on the main station concourse.
  • There is not a wheelchair available to borrow.
• Comments View
  • Assistance can only be provided via the assisted travel helpline in advance as this station has no station staff.
  • The nearest accessible stations are Royston and Shepreth.

You are on Level Change (Footbridge). Skip to the next section.

Level Change (Footbridge)

• There is a/are step(s) to access this area/service.
• The step(s) is/are located at the end of Platforms 1 and 2.
• There is/are 15+ step(s) to the area/service.
• There is tactile paving at the top and bottom of the steps.
• The step(s) is/are clearly marked.
• The step(s) is/are deep (18cm+).
• There is a/are handrail(s) at the step(s).
• The handrail(s) is/are on both sides.

You are on Accessible Toilet. Skip to the next section.

Accessible Toilet

• Accessible toilet facilities are not available.

You are on Standard Toilet(s) (Platform 2). Skip to the next section.

Standard Toilet(s) (Platform 2)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Female and Male Toilet(s) View
  • The female and male toilet facilities that were surveyed are located on Platform 2.
  • The female and male toilets are approximately 17m (18yd 1ft) from the car park ramped entrance.
  • Inside the venue, there is level access to the female and male toilets.
  • Lighting levels are medium.