Access Guide
Opening Times (Park & Ride Office Opening Hours)
- Monday 07:00 - 18:30.
- Tuesday 07:00 - 18:30.
- Wednesday 07:00 - 18:30.
- Thursday 07:00 - 18:30.
- Friday 07:00 - 18:30.
- Saturday 07:00 - 18:30.
- Sunday 07:00 - 18:30.
Location
- There is a bus stop within 150m (164yds) of the venue.
- The nearest National Rail station is Cambridge North.
Parking
- The venue does have its own car park.
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Venue Car Park
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- Parking is not free for all users.
- Parking is not free for Blue Badge holders.
- The car park is located around the edges of the park & ride.
- The car park type is open air/surface.
- Parking spaces for Blue Badge holders cannot booked in advance.
- There is/are 10+ Blue Badge parking bay(s) within the car park.
- The dimensions of the Blue Badge parking bay(s) are 360cm x 490cm (11ft 10in x 16ft 1in).
- The nearest Blue Badge bay is 18m (19yd 2ft) from the park & ride office / waiting area entrance.
- The furthest Blue Badge bay is 40m (43yd 2ft) from the park & ride office / waiting area entrance.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is / are slopes/ramps.
- The car park surface is tarmac.
- There is a dropped kerb between the car park and the venue.
- The dropped kerb does not have tactile paving.
- There is not a road to cross between the car park and the entrance.
- The car park does not have a height restriction barrier.
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Drop-off Point
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- There is not a designated drop off point.
Vehical Entrance and Vehicle Exit
- There are 2 designated vehicle entrances and exits.
- One is located off of the A10 at a set of traffic lights.
- The second is located off of Butt Lane.
- At the entrance, there is a height restriction barrier. The height of the barrier is 2.1m.
- There are also security barriers that are lowered once the car park is shut.
Outside Access (Park & Ride Office / Waiting Area Entrance)
- This information is for the entrance located either side of the office.
- There is level access into the venue.
- The main door(s) open(s) automatically.
- The door(s) is / are single.
- The width of the door opening is 90cm (2ft 11in).
Reception (Park & Ride Office / Waiting Area)
- The desk/counter is 2m (2yd 7in) from the park & ride office / waiting area entrance.
- There is level access to the desk/counter from the entrance.
- The desk/counter is medium height (77cm - 109cm).
- The desk/counter has a low (76cm or lower) section.
- The lighting levels are bright.
- There is a hearing assistance system.
- The hearing system is available only on request.
- The type of system is a portable loop.
- Staff are trained to use the system.
Inside Access (Park & Ride Office / Waiting Area)
- There is level access to the service(s).
- This venue does play background music.
- Music is played within the waiting area.
- Motorised scooters are welcomed in public parts of the venue.
- The lighting levels are bright.
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Comments
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- Benched seating with armrests is available.
Park & Ride Grounds
- There are multiple paths that lead to the shelter and bus stops throughout the venue.
- The majority of the paths are level and have a block paved surface which can be uneven in places.
- There is a slight gradient to the paths that lead up to the bus shelter.
- There are ticket mechines located next to the waiting area and bus stops.
- These ticket mechines are at a suitable height for wheelchair users.
- Parking starts from £1.00 for up to 18 hours to annual season tickets at £230.00.
- Bus tickets cost £3.00 (return) to the city centre and there are weekly, monthly and annual tickets available.
- Buses operate at the following times to the city centre:-
- Monday to Saturday - up to every 10 minutes between 07:00 and 19:00.
- Sundays and Bank Holidays - up to every 15 minutes between 09.30 and 18:00.
Bus Station
- The station is staffed.
- There are generally 1 member(s) of staff on duty.
- The station is not staffed between 18.30-07.00.
- There is not an office to obtain help (other than the ticket office).
- There is a ticket office / travel centre.
- The ticket office / travel centre is located in the centre of the park & ride, opposite the bus stops.
- There are 1 stands / bays.
- The stands which have level access are 1.
- The bus companies operating within this station are Stagecoach Cambridge, Whippet Coaches and National Express.
- There is not a taxi rank at the station.
- There is not a wheelchair for patrons to borrow.
Accessible Toilet
- Accessible toilet facilities are available.
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Location and Access
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- The toilet is not for the sole use of disabled people.
- There is pictorial signage on or near the toilet door.
- This accessible toilet is approximately 6m (6yd 1ft) from the park & ride office / waiting area entrance.
- This accessible toilet is located to the right of the waiting area as you enter.
- There is level access to this accessible toilet.
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Features and Dimensions
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- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a twist lock.
- The width of the accessible toilet door is 90cm (2ft 11in).
- The door is heavy.
- The dimensions of the accessible toilet are 160cm x 220cm (5ft 3in x 7ft 3in).
- There is sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 85cm (2ft 9in).
- There is a dropdown rail on the transfer side.
- There is a flush, however it is not on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is fully functional.
- Disposal facilities are available in the cubicle.
- There is a/are clinical waste and sanitary disposal units.
- There is not a/are not coat hook(s).
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Position of Fixtures
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- Wall-mounted grab rails are available.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 47cm (1ft 7in).
- There is a hand dryer.
- The hand dryer can be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is a towel dispenser.
- The towel dispenser can be reached from seated on the toilet.
- The towel dispenser is not placed higher than 100cm (3ft 3in).
- There is not a toilet roll holder.
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- The contrast between the external door and wall is good.
- There is a high colour contrast between the internal door and wall.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- There is a good colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is good.
- The lighting levels are bright.
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Baby Change Facilities
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- Baby change facilities are located within the venue.
- Baby change facilities are located within the accessible toilet.
- The height of the baby change table once extended is 90cm (2ft 11in).
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Female and Male Toilet(s)
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- The female and male toilet facilities that were surveyed are located to the right of the waiting area as you enter.
- The female and male toilets are approximately 6m (6yd 1ft) from the park & ride office / waiting area entrance.
- Inside the venue, there is level access to the female and male toilets.
- Lighting levels are bright.
Additional Info
- Staff do receive disability awareness / equality training.
- Documents can be requested in Braille.
- Documents can be requested in large print.
- A bowl of water can be provided for an assistance dog.
- The assistance dog toilet area is located within the grounds of the venue.
- A member of staff trained in BSL skills is not normally on duty.
- This service cannot be requested.