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Newmarket Road Park & Ride

Newmarket Road, Cambridge, Cambridgeshire, CB5 8AA

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Access Guide

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Opening Times

  • This service is open 24 hours.

Park & Ride Office Opening Hours

  • The opening hours for the office are 07.00-18.30 seven days a week.

Location

  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is Cambridge North.

Parking

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is free for all users.
    • Parking is free for Blue Badge holders.
    • PARKING IS FREE FOR UP TO 18 HOURS.
    • The car park is located at the front of the venue.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • There is/are 10+ Blue Badge parking bay(s) within the car park.
    • The dimensions of the Blue Badge parking bay(s) are 360cm x 490cm (11ft 10in x 16ft 1in).
    • The nearest Blue Badge bay is 28m (30yd 1ft) from the park & ride office / waiting area entrance.
    • The furthest Blue Badge bay is 48m (52yd 1ft) from the park & ride office / waiting area entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user unaided.
    • The car park surface is tarmac and block paving.
    • There is a dropped kerb between the car park and the venue.
    • The dropped kerb does have tactile paving.
    • There is not a road to cross between the car park and the entrance.
    • The car park does have a height restriction barrier.
    • The maximum height is 210cm (6ft 11in).
  • Drop off Point View
    • There is not a designated drop off point.
  • Comments View
    • There are electric charging bays and parent and child bays available within the the car park.
    • The payment machines are located outside the office.

Vehicle Entrance and Vehicle Exit

  • The vehicle entrance and exit is located off Newmarket Road.
  • There is a height restriction of 210cm at the entrance and exit.

Outside Access (Park & Ride Office / Waiting Area Entrance)

  • This information is for the entrance located at the front of the building.
  • There is level access into the venue.
  • The main door(s) open(s) automatically (towards you).
  • The door(s) is / are double.
  • The width of the door opening is 170cm (5ft 7in).
  • Comments View
    • There is a manual set of double doors next to automatic doors. The doors open towards you, are heavy and 170cm wide.

Reception (Park & Ride Office / Waiting Area)

  • The desk/counter is 10m (10yd 2ft) from the park & ride office / waiting area entrance.
  • There is level access to the desk/counter from the entrance.
  • The desk/counter is medium height (77cm - 109cm).
  • The desk/counter does not have a low (76cm or lower) section.
  • The lighting levels are medium.
  • There is a hearing assistance system.
  • The type of system is a portable loop.
  • Staff are trained to use the system.

Inside Access (Park & Ride Office / Waiting Area)

  • There is level access to the service(s).
  • This venue does not play background music.
  • Motorised scooters are allowed in public parts of the venue.
  • The lighting levels are medium.

Park & Ride Grounds

  • Tickets are available from machines near the bus stops at the car park or online before you travel.
  • Please enter your car registration number using the touch screens and follow the simple steps.
  • These machines are at a level suitable for wheelchair users.
  • Parking starts from £1.00 for up to 18 hours to annual season tickets at £230.00.
  • Bus tickets cost £3.00 (return) to the city centre and there are weekly, monthly and annual tickets available.
  • Buses operate at the following times to the city centre:-
  • Monday to Saturday - up to every 10 minutes between 07:00 and 19:00.
  • Sundays and Bank Holidays - up to every 15 minutes between 09.30 and 18:00.
  • Coach Services from Newmarket Road:- National Express 350 to Southend or Liverpool.
  • National Express 370 to Clacton or Runcorn.
  • Stagecoach X5 to Oxford.
  • Other buses from Newmarket Road:- U to Cambridge University & Addenbrooke's Hospital.

Bus Station

  • The station is staffed.
  • There are generally 1 member(s) of staff on duty.
  • The station is not staffed between 18.30-07.00.
  • There is not an office to obtain help (other than the ticket office).
  • There is a ticket office / travel centre.
  • The ticket office / travel centre is located at the centre of the park & ride, opposite the bus stop.
  • The ticket office / travel centre is 5m (5yd 1ft) from the park & ride office / waiting area entrance.
  • There are 1 stands / bays.
  • The stands which have level access are 1.
  • Announcements are visual.
  • The bus companies operating within this station are Stagecoach Cambridge, Whippet Coaches and National Express.
  • There is not a taxi rank at the station.
  • There is not a wheelchair for patrons to borrow.

Accessible Toilet

  • Accessible toilet facilities are available.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is tactile, pictorial and written text signage on or near the toilet door.
    • This accessible toilet is approximately 7m (7yd 1ft) from the park & ride office / waiting area entrance.
    • This accessible toilet is located to the right as you enter the building.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 93cm (3ft 1in).
    • The door is heavy.
    • The dimensions of the accessible toilet are 230cm x 240cm (7ft 7in x 7ft 10in).
    • There is sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 120cm (3ft 11in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is twist/turn.
    • There is not a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • Disposal facilities are available in the cubicle.
    • There is a/are female sanitary and clinical waste disposal units.
    • There is a/are coat hook(s).
    • The coat hook is within 120cm (3ft 11in) from floor level.
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 44cm (1ft 5in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin cannot be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The contrast between the dropdown rail(s) and wall is good.
    • The contrast between the walls and floor is good.
    • The lighting levels are poor.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located within the accessible toilet.
    • The height of the baby change table once extended is 86cm (2ft 10in).

Standard Toilet(s)

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents can be requested in Braille.
  • Documents can be requested in large print.
  • A bowl of water can be provided for an assistance dog.
  • An assistance dog toilet area can be provided onsite.
  • The assistance dog toilet area is located anywhere within the grounds of the park and ride.
  • A member of staff trained in BSL skills is not normally on duty.
  • This service cannot be requested.