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Shelford Station

Station Road, Great Shelford, Cambridgeshire, CB22 5LR

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Access Guide

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Assisted Travel Information

  • Assisted Travel Helpline number: 0800 028 2878, Monday to Sunday 08:00 - 20:00.
  • Assisted Travel Text Relay service: 18001 0800 028 2878
  • Email: [email protected]

Location

  • There is a bus stop within 150m (164yds) of the venue.

Parking

  • The venue does not have its own car park.

Outside Access (Ticket Office Entrance)

  • This information is for the entrance located at the side of platform 1, next to Zara Indian Cuisine.
  • There is level access into the venue.
  • The main door(s) open(s) away from you (push).
  • The door(s) is / are single.
  • The door(s) is / are heavy.
  • The width of the door opening is 92cm (3ft).

Outside Access (Platform 1 Accessible Entrance)

  • This information is for the entrance located on Station Road.
  • There is not level access into the venue.
  • The main door(s) open(s) away from you (push).
  • The door(s) is / are single.
  • The door(s) is / are heavy.
  • The width of the door opening is 120cm (3ft 11in).

Level Change (Platform 1 Accessible Entrance)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located on the path leading to the entrance and immediately beyond the entrance.
  • The ramp/slope is easy.
  • The width of the ramp/slope is 125cm (4ft 1in).

Outside Access (Platform 2 Accessible Entrance)

  • This information is for the entrance located off Station Road.
  • There is not level access into the venue.
  • The main door(s) open(s) away from you (push).
  • The door(s) is / are single.
  • The door(s) is / are heavy.
  • The width of the door opening is 120cm (3ft 11in).

Level Change (Platform 2 Accessible Entrance)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located on the path leading to the entrance and immediately beyond the entrance.
  • The ramp/slope is easy.
  • The width of the ramp/slope is 140cm (4ft 7in).

Reception (Ticket Office)

  • The desk/counter is 7m (7yd 1ft) from the ticket office entrance.
  • There is level access to the desk/counter from the entrance.
  • The desk/counter is medium height (77cm - 109cm).
  • The desk/counter does not have a low (76cm or lower) section.
  • The lighting levels are medium.
  • There is a hearing assistance system.
  • The type of system is a fixed loop.
  • Staff are trained to use the system.
  • Comments View
    • There are 2 deep steps with handrails on both sides to access platform 1 from the ticket office.
  • Opening Times View
    • Monday 06:00 - 10:30.
    • Tuesday 06:00 - 10:30.
    • Wednesday 06:00 - 10:30.
    • Thursday 06:00 - 10:30.
    • Friday 06:00 - 10:30.
    • Saturday Closed.
    • Sunday Closed.

Train Station

  • There are generally 1 member(s) of staff on duty.
  • The station is staffed.
  • There is not an office to obtain help.
  • The station is not staffed between 10:31 - 06:29.
  • There is a ticket office.
  • The ticket office is located next to platform 1.
  • The ticket office is 12m (13yd 4in) from the platform 1 entrance.
  • The train companies that operate within this station include:.
  • Please click here for access information for Abellio Greater Anglia.
  • There is not a taxi rank at the station.
  • There are 2 platform(s) in the station.
  • The platform(s) accessed by ramp / slope is / are 1 and 2.
  • The platform(s) which can be accessed by using alternative outside access entrances only is / are 1 and 2.
  • Additional Station Information View
    • Announcements on platforms are audio and visual.
    • Platforms which have tactile markings at the platform edge are 1 and 2.
    • Accessible toilets are not located on the platform(s).
    • Accessible toilets are not located on the main station concourse.
    • There is not a wheelchair available to borrow.
  • Comments View
    • If assistance is required you will need to book this in advance via the assisted travel helpline.

Waiting Room - Platform 1

  • The waiting room is located on platform 1 close to the platform 1 accessible entrance.
  • The door to access the waiting area is single width.
  • The door opens automatically away from you.
  • The width of the opening is 105cm.
  • There is an easy slope in front of the entrance and a slight lip in the doorway.
  • The waiting area has seating without armrests.
  • There is an announcement screen that can be reviewed from inside the shelter.

Accessible Toilet

  • Accessible toilet facilities are not available.

Standard Toilet(s)

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents are not available in Braille.
  • Documents are not available in large print.
  • A bowl of water can be provided for an assistance dog.
  • An assistance dog toilet area can be provided onsite.
  • The assistance dog toilet area is located outside the main station.
  • A member of staff trained in BSL skills is not normally on duty.
  • This service cannot be requested.