Access Guide
Opening Times
- Monday Closed.
- Tuesday 10:00 - 17:00.
- Wednesday 10:00 - 17:00.
- Thursday 10:00 - 17:00.
- Friday 10:00 - 17:00.
- Saturday 10:00 - 17:00.
- Sunday Closed.
- Please click here for information on opening times.
Location
- There is not a bus stop within 150m (164yds) of the venue.
- The nearest National Rail station is St Neots.
Parking
- The venue does not have its own car park.
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Public Car Parks
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- There is a car park for public use within 200m (approx).
- The name of the car park is Waitrose.
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On Street Blue Badge Parking
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- On street marked Blue Badge bays are not available.
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On Street Standard Parking
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- Clearly signed and / or standard marked parking bays are available.
- Standard marked parking bays are located in New Street.
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Drop-off Point
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- There is not a designated drop off point.
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Comments
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- The standard parking is marked widthways only.
- Waiting time is limited to 1 hour.
Outside Access (Main Entrance)
- This information is for the entrance located in New Street.
- There is not level access into the venue.
- The bell is not in a suitable position to allow wheelchair users to gain access.
- The main door(s) open(s) away from you (push).
- The door(s) is / are single.
- The door(s) is / are permanently held open.
- The width of the door opening is 79cm (2ft 7in).
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Second set of doors
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- There is a small raised threshold in the doorway.
- There is a second set of doors.
- The door(s) open(s) away from you (push).
- The door(s) is / are single.
- The door(s) is / are heavy.
- The width of the door opening is 86cm (2ft 10in).
Level Change (Main Entrance)
- There is a ramp/slope to access this area/service.
- The ramp/slope is located in front of the first entrance door and immediately beyond the second entrance door.
Reception
- The desk/counter is 6m (6yd 1ft) from the main entrance.
- There is not level access to the desk/counter from the entrance.
- The desk/counter is medium height (77cm - 109cm).
- The desk/counter does not have a low (76cm or lower) section.
- The lighting levels are medium.
- There is not a hearing assistance system.
Inside Access
- There is level access to the service(s).
- This venue does not play background music.
- Motorised scooters are not welcomed in public parts of the venue.
- The lighting levels are varied.
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Comments
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- There are some narrow corridors, less than 120cm wide throughout the building.
Museum
- Exhibits cannot be audio described.
- Tactile signage for exhibits is not available.
- Braille signage for exhibits is not available.
- Touch tours are available.
- Video tours are not available.
- There is not a hearing assistance system.
- Concessions are available.
- There is a wheelchair to borrow.
- To borrow the wheelchair, speak to a member of staff at reception.
Level Change (Stairs & Chair Lift)
- There is a ramp/slope to access this area/service.
- The ramp/slope is located in the corridor leading to the stairs & chair lift on the ground floor.
- The ramp/slope is permanent.
- There is not a level landing at the top of the ramp/slope.
- The ramp does have handrails.
- The handrails are on the left going up.
- The width of the ramp/slope is 82cm (2ft 8in).
Other Floors
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Steps
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- The floors which are accessible by stairs are G,1.
- There are 13 steps between floors.
- The steps are clearly marked.
- The steps are medium (11cm - 17cm).
- The steps do have handrails.
- The steps have a handrail on the left going up.
- There is a landing.
- The lighting levels are medium.
Lift
- There is a lift for public use.
- The lift is located in the middle of the museum.
- The lift is a chair stair lift.
- The floors which are accessible by this lift are G,1.
- The lift is approximately 25m (27yd 1ft) from the main entrance.
- Staff do need to be notified for use of the lift.
- The lighting level in the lift is medium.
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Comments
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- There is a wheelchair available on the first floor next to the chair lift.
Accessible Toilet
- Accessible toilet facilities are not available.
Standard Toilet(s) (Ground Floor)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Shared Toilet(s)
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- The shared toilets that were surveyed are located in the middle of the museum.
- The shared toilet(s) is/are approximately 20m (21yd 2ft) from the main entrance.
- Inside the venue, there is level access to the shared toilet(s).
- Lighting levels are medium.
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Comments
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- The toilet has a dropdown rail available.
Standard Toilet(s) (Old Court Room)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Shared Toilet(s)
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- The shared toilets that were surveyed are located at the rear of the old court room to the left of the building.
- The shared toilet(s) is/are approximately 20m (21yd 2ft) from the main entrance.
- Inside the venue, there is level access to the shared toilet(s).
- Lighting levels are medium.
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Baby Change Facilities
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- Baby change facilities are located within the venue.
- Baby change facilities are located in the standard shared toilet.
- The height of the baby change table once extended is 75cm (2ft 6in).
- Inside the venue, there is level access to the baby change facility.
Additional Info
- Staff do not receive disability awareness / equality training.
- Documents are not available in Braille.
- Documents can be requested in large print.
- A bowl of water can be provided for an assistance dog.
- A member of staff trained in BSL skills is not normally on duty.
- This service cannot be requested.