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St Neots Museum

The Old Court, 8 New Street, St Neots, Cambridgeshire, PE19 1AE

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Access Guide

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Opening Times

Location

  • There is not a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is St Neots.

Parking

  • The venue does not have its own car park.

Outside Access (Main Entrance)

  • This information is for the entrance located in New Street.
  • There is not level access into the venue.
  • The bell is not in a suitable position to allow wheelchair users to gain access.
  • The main door(s) open(s) away from you (push).
  • The door(s) is / are single.
  • The door(s) is / are permanently held open.
  • The width of the door opening is 79cm (2ft 7in).
  • Second set of doors View
    • There is a small raised threshold in the doorway.
    • There is a second set of doors.
    • The door(s) open(s) away from you (push).
    • The door(s) is / are single.
    • The door(s) is / are heavy.
    • The width of the door opening is 86cm (2ft 10in).

Level Change (Main Entrance)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located in front of the first entrance door and immediately beyond the second entrance door.

Reception

  • The desk/counter is 6m (6yd 1ft) from the main entrance.
  • There is not level access to the desk/counter from the entrance.
  • The desk/counter is medium height (77cm - 109cm).
  • The desk/counter does not have a low (76cm or lower) section.
  • The lighting levels are medium.
  • There is not a hearing assistance system.

Inside Access

  • There is level access to the service(s).
  • This venue does not play background music.
  • Motorised scooters are not welcomed in public parts of the venue.
  • The lighting levels are varied.
  • Comments View
    • There are some narrow corridors, less than 120cm wide throughout the building.

Museum

  • Exhibits cannot be audio described.
  • Tactile signage for exhibits is not available.
  • Braille signage for exhibits is not available.
  • Touch tours are available.
  • Video tours are not available.
  • There is not a hearing assistance system.
  • Concessions are available.
  • There is a wheelchair to borrow.
  • To borrow the wheelchair, speak to a member of staff at reception.

Level Change (Stairs & Chair Lift)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located in the corridor leading to the stairs & chair lift on the ground floor.
  • The ramp/slope is permanent.
  • There is not a level landing at the top of the ramp/slope.
  • The ramp does have handrails.
  • The handrails are on the left going up.
  • The width of the ramp/slope is 82cm (2ft 8in).

Other Floors

  • Steps View
    • The floors which are accessible by stairs are G,1.
    • There are 13 steps between floors.
    • The steps are clearly marked.
    • The steps are medium (11cm - 17cm).
    • The steps do have handrails.
    • The steps have a handrail on the left going up.
    • There is a landing.
    • The lighting levels are medium.

Lift

  • There is a lift for public use.
  • The lift is located in the middle of the museum.
  • The lift is a chair stair lift.
  • The floors which are accessible by this lift are G,1.
  • The lift is approximately 25m (27yd 1ft) from the main entrance.
  • Staff do need to be notified for use of the lift.
  • The lighting level in the lift is medium.
  • Comments View
    • There is a wheelchair available on the first floor next to the chair lift.

Accessible Toilet

  • Accessible toilet facilities are not available.

Standard Toilet(s) (Ground Floor)

Standard Toilet(s) (Old Court Room)

  • Availability and Location of Standard Toilets View
    • Standard toilet facilities are available.
  • Access to Standard Shared Toilet(s) View
    • The shared toilets that were surveyed are located at the rear of the old court room to the left of the building.
    • The shared toilet(s) is/are approximately 20m (21yd 2ft) from the main entrance.
    • Inside the venue, there is level access to the shared toilet(s).
    • Lighting levels are medium.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located in the standard shared toilet.
    • The height of the baby change table once extended is 75cm (2ft 6in).
    • Inside the venue, there is level access to the baby change facility.

Additional Info

  • Staff do not receive disability awareness / equality training.
  • Documents are not available in Braille.
  • Documents can be requested in large print.
  • A bowl of water can be provided for an assistance dog.
  • A member of staff trained in BSL skills is not normally on duty.
  • This service cannot be requested.