Access Guide
Getting Here
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By Road
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- The Horton Haven site is situated to the North West of Epsom town centre. The site is located off Horton Lane and Chantilly Way and is accessed via Abbotts Avenue and Haven Way respectively.
- Standard and Blue Badge parking is located onsite.
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By Bus
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- The nearest bus stop is located on Abbotts Avenue approximately 175m from the site. The E9 and E10 services operate here.
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By Train
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- The nearest station to the Horton Haven site is Epsom. The Horton Haven site is 1.8 miles from the train station via Chantilly Way (6 min drive).
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Useful Links
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- Please see the link below for up to date London transport.
- To view the web page described above click here (opens in new tab).
Getting Help and Assistance
- A member of staff trained in BSL skills is not normally on duty.
- British Sign Language interpreters can be provided on request.
- Language interpreters can be provided on request.
- The alternative formats documents can be provided in include; Braille on request, large print on request and Makaton on request.
Parking
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Parking
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- The venue does have a dedicated car park.
- The car park is located in front of the building.
- The car park type is open air/surface.
- The car park does not have a height restriction barrier.
- The car park does not have a barrier control system.
- The car park surface is tarmac.
- There is not a/are not Blue Badge parking bay(s) available.
- There is/are 0 designated Blue Badge parking bay(s) within the car park.
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Paying
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- There are not parking charges for the car park.
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Access from the Car Park
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- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is / are dropped kerbs.
- The entrance is clearly visible from the car park.
- The surface on the approach to the entrance is tarmac and block paving.
- There is no tactile paving on dropped kerbs between the car park and the entrance.
Outside Access (Main Entrance)
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Entrance Details
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- This information is for the entrance located at the front of the building.
- The entrance area/door is clearly signed.
- There is ramped/sloped access at this entrance.
- There is a canopy or recess which provides weather protection at this entrance.
- The entrance door(s) does/do contrast visually with its immediate surroundings.
- There is an intercom but it is not at a convenient height for wheelchair users to gain access.
- There is a hand sanitiser but it is not at a convenient height for wheelchair users.
- The main door(s) open(s) towards you (pull).
- The door(s) is/are single width.
- The door(s) is/are heavy.
- The width of the door opening is 90cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
- There is a second set of doors.
- The door(s) open(s) towards you (pull).
- The door(s) is/are single width.
- The door(s) is/are heavy.
- The width of the door opening is 90cm.
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Ramp/Slope Details
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- The ramp/slope is located at the start of the path leading to the entrance.
- The ramp/slope gradient is steep.
Other Floors
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Stairs
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- Signs indicating the location of the stairs are not clearly visible from the entrance.
- The floors which are accessible by stairs are G,1.
- There are 15+ steps between floors.
- The height of the step(s) is/are not between the recommended 15cm and 18cm.
- The going of the step(s) is/are not between the recommended 30cm and 45cm.
- The steps are clearly marked.
- The steps do have handrails.
- The steps have a handrail on the left going up.
- Handrails are not at the recommended height (90cm-100cm).
- Handrails do not cover the flight of stairs throughout its length.
- Handrails are easy to grip.
- Handrails do not extend horizontally beyond the first and last steps.
- There is a landing.
- Clear signs indicating the facilities on each floor of the building are not provided on landings.
- The lighting levels are good.
Ward
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Ward Information
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- This is a/an Rehabilitation ward.
- This is a shared ward.
- There is/are 15 side room(s) available.
- There is/are 15 bed(s) on this ward in total.
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Ward Access
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- There is not a/are not door(s) leading into the ward.
- There is level access throughout the ward.
- There is no clear signage on the ward.
- The type of flooring is vinyl/laminate.
- There is flooring on the ward which is shiny and could cause issues with glare or look slippery to some people.
- The lighting levels are medium.
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Example Side Room
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- There are no side rooms available with an accessible ensuite.
- The width of the door opening into the side room is over 75cm.
- The side room surveyed does not have a ceiling track hoist.
- There is room for a wheelchair user to manoeuvre around the bed.
- Bedside storage is available.
- The colour contrast between the walls and the floor in the side room is high.
- The lighting levels in the side room are medium.
- The colour contrast between the walls and the floor in the ensuite is high.
- The lighting levels in the ensuite are medium.
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Ward Features and Patient Facilities
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- A hearing assistance system is not available on the ward.
- The ward does not play background music.
- There is a chair with armrests on both sides.
- A mobile hoist is not available on the ward.
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Visitor Facilities
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- There are no accessible toilet facilities on the ward for visitors.
- There are no standard toilet facilities on the ward for visitors.
- Standard toilet facilities for visitors are located in The Link building entrance foyer.
Consultation / Treatment Room (Clinic)
- There is / are 1 consultation / treatment room(s) available.
- There is level access to the consultation / treatment room.
- There is a/are door(s) into the consultation / treatment room.
- The door(s) open(s) away from you (push).
- The door(s) is/are single width.
- The door(s) is/are heavy.
- The width of the door opening is 87cm (2ft 10in).
- The type of flooring is vinyl/laminate.
- There is room for a wheelchair user to manoeuvre.
- There is a bed / couch.
- The bed / couch is adjustable.
- A hoist is not available.
- There is a chair.
- No chairs are permanently fixed.
- The chair(s) is not/are not adjustable.
- All chairs have armrests available.
- All tables are permanently fixed.
- The room does not have background music playing.
- There is not a flashing fire alarm beacon within the room.
- Lighting levels are medium.
Room / Area (Dining Room)
- There is / are 1 room(s) / area(s) available.
- There is level access to the room / area.
- There is a/are door(s) into the room / area.
- The door(s) open(s) away from you (push).
- The door(s) is/are single width.
- The door(s) is/are heavy.
- The width of the door opening is 86cm (2ft 10in).
- The type of flooring is vinyl/laminate.
- There is room for a wheelchair user to manoeuvre.
- There is not a bed / couch.
- A hoist is not available.
- There is a chair.
- No chairs are permanently fixed.
- The chair(s) is not/are not height adjustable.
- There are no chairs with armrests available.
- No tables are permanently fixed.
- The room / area does not have background music playing.
- There is not a flashing fire alarm beacon within the room / area.
- Lighting levels are bright.
Washroom (Ensuite)
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Washroom Details
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- The washroom surveyed has a wheel in shower, a toilet and a wash basin.
- There is step free access to the washroom surveyed once inside the ward.
- This is an interchangeable between male and female washroom.
- There is no additional signage on or near the washroom door.
- The washroom door(s) open(s) outwards.
- The door(s) does not/do not have a lock.
- The door(s) is/are heavy to open.
- The width of the door opening is 86cm (2ft 10in).
- The dimensions of the washroom are 193cm x 350cm (6ft 4in x 11ft 6in).
- The washroom does not have an unobstructed minimum turning space of 150cm x 150cm.
- There is not an emergency pull cord alarm.
- There is a push button alarm system in this washroom.
- There is not a flashing fire alarm beacon within the washroom.
- There is a/are coat hook(s) 121cm from the floor.
- There is a mirror.
- There is not a tall mirror, with suitable specifications, for ease of use.
- There is a wash basin.
- The wash basin cannot be reached from seated on the toilet.
- The height of the wash basin is 80cm.
- As you face the wash basin the wall-mounted grab rails are on the right.
- The tap type is sensor. It is not a mixer tap.
- There is not a soap dispenser.
- There is not a towel dispenser.
- There is not a hand dryer.
- Disposal facilities are not available.
- The washroom has a non-slip floor.
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Toilet Details
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- The height of the toilet seat above floor level is 48cm (1ft 7in).
- There is a rail with a padded back rest.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 167cm.
- There is a flush, however it is not on the transfer side.
- There is a dropdown rail on the transfer side.
- As you face the toilet the wall-mounted grab rails are on the left.
- There is a toilet roll holder.
- The toilet roll holder cannot be reached from seated on the toilet.
- The height of the toilet roll holder is 64cm.
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Shower Details
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- The height of the shower head is 182cm (5ft 12in).
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Toilet Details
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- There is not a colostomy changing shelf for standing users next to the toilet.
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Shower Details
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- There is a wheel in shower.
- The shower head height is fixed.
- The shower control type is twist/turn.
- A shower chair is available.
- There are not wall-mounted grab rails available.
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Colour Contrast and Lighting
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- The colour contrast between the external washroom door and wall is high.
- The colour contrast between the internal washroom door and wall is high.
- The colour contrast between the dropdown rail(s) and wall is high.
- The colour contrast between the wall-mounted grab rails to the left of the toilet and wall is high.
- The toilet seat colour contrast is low.
- The colour contrast between the washroom floor and walls is high.
- Lighting levels are medium.
Toilet with Adaptations
- Accessible toilet facilities are not available.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Female and Male Toilet(s)
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- The female and male toilet facilities that were surveyed are located to the right as you enter the ward area.
- Inside the venue, there is level access to the female and male toilets.
- An ambulant toilet with wall mounted grab rails is not available.
- Lighting levels are medium.
Related Access Guides
- To view other Detailed Access Guides that are related to this one please use the links below.
- Horton Haven - Horton Rehabilitation Services and Main Reception link (new tab) - click here.