Access Guide
Getting Here
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By Road
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- TOPAS is situated to the south of Bletchley town centre. TOPAS is located on Fern Grove, which is accessed via Drayton Road, and is approximately 2.9 miles from the A5 (11 minute drive).
- Standard parking is located at the front and to the side of the building.
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By Bus
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- There is a bus stop (Sir Herbert Leon) located on Fern Grove approximately 130m from the TOPAS. The services that stop at Sir Herbert Leon are the 5 and 6.
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By Train
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- The nearest train station to TOPAS is Bletchley. TOPAS is 2.1 miles from the train station via Water Eaton Road and Drayton Road (11 min drive).
Getting Help and Assistance
- A member of staff trained in BSL skills is not normally on duty.
- British Sign Language interpreters can be provided on request.
- The alternative formats documents can be provided in include; Braille on request, large print on request and Makaton on request.
Parking
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Parking
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- The venue does have a dedicated car park.
- The car park is located at the front and side of the building.
- The car park type is open air/surface.
- The car park does not have a height restriction barrier.
- The car park does not have a barrier control system.
- The car park surface is tarmac.
- There is not a/are not Blue Badge parking bay(s) available.
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Paying
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- There are not parking charges for the car park.
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Access from the Car Park
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- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is / are dropped kerbs.
- The entrance is clearly visible from the car park.
- The surface on the approach to the entrance is tarmac and block paving.
- There is no tactile paving on dropped kerbs between the car park and the entrance.
- The nearest designated Blue Badge parking bay is approximately 5m (5yd 1ft) from the main entrance.
Opening Times (Reception)
- Monday 09:00 - 17:00.
- Tuesday 09:00 - 17:00.
- Wednesday 09:00 - 17:00.
- Thursday 09:00 - 17:00.
- Friday 09:00 - 17:00.
- Saturday Closed.
- Sunday Closed.
Outside Access (Main Entrance)
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Entrance Details
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- This information is for the entrance located at the front of the building.
- The entrance area/door is clearly signed.
- There is step free access at this entrance.
- There is a canopy or recess which provides weather protection at this entrance.
- The entrance door(s) does not/do not contrast visually with its immediate surroundings.
- There is a dark mat or floor marking at this entrance that might be perceived as a hole.
- There is not a bell/buzzer.
- There is an intercom.
- The height of the intercom is 130cm (4ft 3in).
- There is a hand sanitiser.
- The height of the hand sanitiser is 119cm (3ft 11in).
- There is not a door release button when exiting.
- The main door(s) open(s) automatically (towards you).
- The door(s) is/are single width.
- The width of the door opening is 108cm.
- There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
Reception
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Reception
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- The reception point is located ahead of you as you enter.
- The reception point is approximately 3m (3yd 10in) from the Main Entrance.
- The reception area/desk is clearly visible from the entrance.
- There is step free access to the reception point.
- There is a clear unobstructed route to the reception point.
- There are windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
- The reception counter is not placed in front of a background which is patterned.
- The lighting levels at the reception point are good.
- The height of the reception counter is high (110cm+).
- There is sufficient space to write or sign documents on the counter.
- There is not a low section of the counter (76cm or below) available.
- The counter is staffed.
- There is not a hearing assistance system.
- Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are not provided in the reception area.
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Reception Waiting Area
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- There is a waiting area close to the reception point.
- Access to the waiting area is unobstructed.
- The type of flooring is tiles.
- There is not sufficient space for a wheelchair user to use the waiting area.
- There are seats with armrests on both sides.
- No tables are permanently fixed.
- The waiting room / area does not have background music playing.
- There is not a red flashing fire alarm beacon within the waiting room / area.
- There is not a television.
- Vending machines are not available.
- A water dispenser is not available.
- There is not a play area or toys/books for a child to play with.
- There is space for an assistance dog to rest within the seating area.
- Lighting levels are good.
Ward
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Ward Information
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- This is a/an Elderly Mental Health ward.
- This is a shared ward.
- There is/are 0 bay(s) available.
- There is/are 16 side room(s) available.
- There is/are 16 bed(s) on this ward in total.
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Ward Access
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- There is a/are door(s) leading into the ward.
- The door(s) open(s) towards you (pull).
- The door(s) is/are single width.
- The door(s) may be difficult to open.
- The width of the door opening is 87cm (2ft 10in).
- There is not a bell/buzzer.
- There is not an intercom.
- There is a hand sanitiser.
- The height of the hand sanitiser is 116cm (3ft 10in).
- There is not a door release button when exiting.
- There is level access throughout the ward.
- There is no clear signage on the ward.
- The type of flooring is vinyl/laminate and tiles.
- There is flooring on the ward which is shiny and could cause issues with glare or look slippery to some people.
- There is some flooring on the ward which includes patterns or colours which could be confusing or look like steps or holes to some people.
- The lighting levels are good.
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Reception/Nurses' Station
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- The height of the Nurses' Station desk is 136cm.
- There is a lowered section.
- The height of the lowered section of the desk is 128cm.
- There is not a hearing assistance system available at the desk.
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Relatives' Room
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- There is not a relatives' room for the ward.
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Example Side Room
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- There are multiple side rooms available with accessible ensuites.
- The side room surveyed does have an accessible ensuite.
- The width of the door opening into the side room is over 75cm.
- The side room surveyed does not have a ceiling track hoist.
- There is sufficient space next to the bed for a mobile hoist to operate.
- There is room for a wheelchair user to manoeuvre around the bed.
- Bedside storage is available.
- The colour contrast between the walls and the floor in the side room is high.
- The lighting levels in the side room are moderate to good.
- The width of the door opening into the ensuite is over 75cm.
- There is not a clear unobstructed turning space within the ensuite.
- The fixtures/facilities available in the ensuite include; a wheel in shower, a toilet and a wash basin.
- The colour contrast between the walls and the floor in the ensuite is medium.
- The lighting levels in the ensuite are good.
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Ward Features and Patient Facilities
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- A hearing assistance system is not available on the ward.
- The ward does not play background music.
- There is a chair with armrests on both sides.
- A mobile hoist is available on the ward.
- There are washroom facilities for patients on the ward.
- There are toilet facilities for patients on the ward.
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Visitor Facilities
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- There are no accessible toilet facilities on the ward for visitors.
- There are standard toilet facilities on the ward for visitors.
- Standard toilet facilities for visitors are located at the rear of the ward.
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Visiting Times
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- There are set visiting times for the ward.
- Visiting times are 14:00 to 16:30 and 18:00 to 20:00.
- The visiting times are the same for each day.
- Protected meal times are between 12:00 to 13:00, 17:00 to 18:00 and 19:30 to 21:00.
Room / Area (Dining Room)
- There is / are 1 room(s) / area(s) available.
- The name / number of the room / area surveyed was; Dining Room.
- The room / area is approximately 35m from the ward entrance.
- There is level access to the room / area.
- There is a/are door(s) into the room / area.
- The door(s) open(s) away from you (push).
- The door(s) is/are single width with an open extension leaf.
- The door(s) may be difficult to open.
- The width of the door opening is 87cm (2ft 10in).
- The type of flooring is tiles.
- There is room for a wheelchair user to manoeuvre.
- There is not a bed / couch.
- A hoist is available.
- The hoist is electric.
- A sling is available.
- There is a chair.
- No chairs are permanently fixed.
- The chair(s) is not/are not height adjustable.
- There are some chairs with armrests available.
- No tables are permanently fixed.
- There is not a hearing assistance system.
- The room / area does not have background music playing.
- There is not a red flashing fire alarm beacon within the room / area.
- Lighting levels are good.
Day Room / Lounge Area (Lounge)
- There is a day room/lounge area.
- The day room/lounge area is approximately 35m from the ward entrance.
- There is level access into the day room/lounge area.
- The day room/lounge area is always open.
- There is a/are door(s) into the day room/lounge area.
- The door(s) open(s) away from you (push).
- The door(s) is/are single width with a locked extension leaf.
- The door(s) may be difficult to open.
- The width of the door opening is 88cm (2ft 11in).
- The type of flooring is vinyl/laminate.
- There is a space for a wheelchair user to manoeuvre.
- There are seats with armrests on both sides.
- No chairs are permanently fixed.
- Some tables are permanently fixed.
- The distance between the floor and the lowest table is 43cm (1ft 5in).
- The distance between the floor and the highest table is 70cm (2ft 4in).
- The room does not have background music playing.
- There is not a red flashing fire alarm beacon within the room.
- There is a television.
- Subtitles are not available.
- There is not a play area or toys/books for a child to play with.
- There is not space for an assistance dog to rest within the seating area.
- Lighting levels are good.
Washroom (Ensuite)
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Washroom Details
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- The washroom surveyed has a wheel in shower, a toilet and a wash basin.
- There is/are 17 washroom(s) of this type in the ward.
- There is/are also 1 washroom(s) which has/have a bath, a toilet and a wash basin.
- The washroom surveyed is located to the left as you enter bedroom 10.
- The washroom surveyed is approximately 25m from the ward entrance.
- There is step free access to the washroom surveyed once inside the ward.
- This washroom is shared.
- There is no additional signage on or near the washroom door.
- The washroom door(s) open(s) outwards.
- The door(s) does not/do not have a lock.
- The door is easy to open.
- The width of the door opening is 84cm (2ft 9in).
- The dimensions of the washroom are 162cm x 175cm (5ft 4in x 5ft 9in).
- The washroom does not have an unobstructed minimum turning space of 150cm x 150cm.
- There is not an emergency pull cord alarm.
- There is not a red flashing fire alarm beacon within the washroom.
- There is not a coat hook in the washroom.
- There is a mirror.
- There is not a tall mirror, with suitable specifications, for ease of use.
- There is a wash basin.
- The wash basin cannot be reached from seated on the toilet.
- The height of the wash basin is 82cm.
- There are no wall-mounted grab rails for the wash basin.
- The tap type is lever. It is not a mixer tap.
- There is a soap dispenser.
- The soap dispenser cannot be reached from seated on the toilet.
- The height of the soap dispenser is 100cm.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The height of the towel dispenser is 123cm.
- There is not a hand dryer.
- Disposal facilities are available.
- The washroom has a non-slip floor.
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Toilet Details
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- The height of the toilet seat above floor level is 42cm (1ft 5in).
- The cistern is close coupled and can act as a back rest.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 103cm.
- There is a flush, however it is not on the transfer side.
- There is a dropdown rail on the transfer side.
- There are no wall-mounted grab rails for the toilet.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The height of the toilet roll holder is 86cm.
- There is not a colostomy changing shelf for standing users next to the toilet.
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Shower Details
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- There is a wheel in shower.
- The shower does not have an unobstructed minimum turning space of 150cm x 150cm.
- The shower head height is fixed.
- The shower control type is push.
- There is a flip-down/tip-up seat for the shower.
- The height of the flip-down/tip-up or fixed seat is 59cm (1ft 11in).
- There are wall-mounted grab rails available for the shower.
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Colour Contrast and Lighting
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- The colour contrast between the external washroom door and wall is high.
- The colour contrast between the internal washroom door and wall is high.
- The colour contrast between the dropdown rail(s) and wall is medium.
- The toilet seat colour contrast is high.
- The colour contrast between the shower wall-mounted grab rails and wall is medium.
- The colour contrast between the washroom floor and walls is medium.
- Lighting levels are good.
Washroom (Ward)
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Washroom Details
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- The washroom surveyed has a height adjustable bath, a toilet and a wash basin.
- There is/are 1 washroom(s) of this type in the ward.
- There is/are also 5+ washroom(s) which has/have a wheel in shower, a toilet and a wash basin.
- The washroom surveyed is located along the corridor that is on the left side of the ward.
- The washroom surveyed is approximately 20m from the ward entrance.
- There is step free access to the washroom surveyed once inside the ward.
- This washroom is shared.
- There is pictorial, written or text and dementia friendly signage on or near the washroom door.
- The washroom door(s) open(s) inwards.
- The door(s) is/are locked by a twist lock.
- The door may be difficult to open.
- The width of the door opening is 85cm (2ft 9in).
- The dimensions of the washroom are 329cm x 303cm (10ft 10in x 9ft 11in).
- The washroom does not have an unobstructed minimum turning space of 150cm x 150cm.
- There is not an emergency pull cord alarm.
- There is a push button alarm system in this washroom.
- There is not a red flashing fire alarm beacon within the washroom.
- There is not a coat hook in the washroom.
- There is a mirror.
- There is not a tall mirror, with suitable specifications, for ease of use.
- There is a wash basin.
- The wash basin cannot be reached from seated on the toilet.
- The height of the wash basin is 83cm.
- There are no wall-mounted grab rails for the wash basin.
- The tap type is lever. It is not a mixer tap.
- There is a soap dispenser.
- The soap dispenser cannot be reached from seated on the toilet.
- The height of the soap dispenser is 97cm.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The height of the towel dispenser is 122cm.
- There is not a hand dryer.
- Disposal facilities are available.
- The washroom has a non-slip floor.
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Toilet Details
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- The height of the toilet seat above floor level is 43cm (1ft 5in).
- The cistern is close coupled and can act as a back rest.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 90cm.
- There is a flush on the transfer side.
- There is no dropdown rail for the toilet.
- There are no wall-mounted grab rails for the toilet.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The height of the toilet roll holder is 86cm.
- There is not a colostomy changing shelf for standing users next to the toilet.
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Bath Details
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- There is a bath.
- The height of the side of the bath from floor level is 59cm (1ft 11in).
- The bath is height adjustable.
- The bath tap type is lever. It is a mixer tap.
- There is a shower over/for the bath.
- The shower head is hand held.
- There are wall-mounted grab rails available for the bath.
- A bath hoist is not available.
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Colour Contrast and Lighting
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- The colour contrast between the external washroom door and wall is high.
- The colour contrast between the internal washroom door and wall is high.
- The toilet seat colour contrast is high.
- The colour contrast between the bath wall-mounted grab rails and wall is low.
- The colour contrast between the washroom floor and walls is medium.
- Lighting levels are good.
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Comments
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- The door to access the bath opens upwards and is 115cm wide.
Toilet with Adaptations
- There are not accessible toilet facilities within this venue.
Standard Toilet(s) (Patients and Visitors)
- Standard toilet facilities are available.
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Toilet Facilities
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- The shared toilet is located at the rear of the ward.
- There is step-free access into the toilet(s).
- The standard toilet(s) is/are approximately 30m from the ward entrance.
- There is pictorial and written text signage on or near the toilet door.
- The colour contrast between the external toilet door(s) and wall(s) is high.
- The colour contrast between the internal toilet door(s) and wall(s) is high.
- The colour contrast between the walls and floor is low.
- The toilet seats have a high colour contrast.
- An ambulant toilet cubicle is available.
- The ambulant toilet does not have horizontal wall mounted grab rails.
- The ambulant toilet does not have vertical wall mounted grab rails.
- There is a/are dropdown rail(s) on the right as you face the ambulant toilet(s).
- The colour contrast of the dropdown rail(s) in the ambulant cubicle(s) is medium.
- The height of the wash basin(s) is 81cm.
- The wash basin(s) tap type is lever.
- There is a wall fixed soap dispenser.
- The wall fixed soap dispenser is located above the wash basin.
- Lighting levels are good.