Access Guide
Opening Times
- Monday 09:00 - 20:00.
- Tuesday 09:00 - 20:00.
- Wednesday 09:00 - 20:00.
- Thursday 09:00 - 20:00.
- Friday 09:00 - 20:00.
- Saturday 09:00 - 19:00.
- Sunday 10:00 - 16:30.
Location
- There is a bus stop within 150m (164yds) of the venue.
- The nearest National Rail station is Biggleswade.
Parking
- The venue does have its own car park.
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Venue Car Park
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- Parking is free for all users.
- The car park is located in front of the store.
- The car park type is open air/surface.
- Parking spaces for Blue Badge holders cannot be booked in advance.
- There is/are 10+ Blue Badge parking bay(s) within the car park.
- The dimensions of the Blue Badge parking bay(s) are 370cm x 600cm (12ft 2in x 19ft 8in).
- The nearest Blue Badge bay is 5m (5yd 1ft) from the main entrance.
- The furthest Blue Badge bay is 67m (73yd 10in) from the main entrance.
- The route from the car park to the entrance is accessible to a wheelchair user unaided.
- The car park surface is tarmac.
- There is not a road to cross between the car park and the entrance.
- The car park does not have a height restriction barrier.
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Drop-off Point
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- There is not a designated drop off point.
Outside Access (Main Entrance)
- This information is for the entrance located at the front of the building.
- There is level access into the venue.
- The main door(s) open(s) automatically.
- The door(s) is / are double.
- The width of the door opening is 205cm (6ft 9in).
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Comments
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- Security barriers are beyond the entrance with a width of 170cm.
Counter
- The counter is 30m (32yd 2ft) from the main entrance.
- There is level access to the counter from the entrance.
- There is not a lowered section.
- There is a hearing assistance system.
- The type of system is a portable loop.
- The height of the counter is medium height (77cm - 109cm).
- Staff are trained to use the system.
- The hearing assistance system is not available only on request.
- Lighting levels are medium.
Inside Access
- There is level access to the service(s).
- This venue does play background music.
- Music is played throughout the store.
- Motorised scooters are welcomed in public parts of the venue.
- The lighting levels are bright.
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Comments
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- Wheelchairs are available to borrow at the main entrance.
Other Floors
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Steps
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- The floors which are accessible by stairs are G-1.
- There are 15+ steps between floors.
- The steps are clearly marked.
- The steps are medium (11cm - 17cm).
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is a landing.
- The lighting levels are bright.
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Escalators
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- Escalator(s) can be used to access other floors.
- The floors which are accessible by escalator are G-1.
- The escalators steps are not clearly marked.
- The foot and head of the escalators are not clearly marked.
- The lighting levels are bright.
Lift
- There is a lift for public use.
- The lift is located at the rear of the store on the right.
- The lift is a standard lift.
- The floors which are accessible by this lift are G-1.
- The lift is approximately 40m (43yd 2ft) from the main entrance.
- Staff do not need to be notified for use of the lift.
- The clear door width is 90cm (2ft 11in).
- The dimensions of the lift are 95cm x 210cm (3ft 1in x 6ft 11in).
- There are not separate entry and exit doors in the lift.
- There is a mirror to aid reversing out of the lift.
- The lift does have a visual floor indicator.
- The lift does have an audible announcer.
- The controls for the lift are within 90cm - 120cm from the floor.
- The lift does have Braille markings.
- The lift does have tactile markings.
- The lighting level in the lift is medium.
Accessible Fitting Room (Male)
- Accessible fitting room(s) are available.
- The accessible fitting room(s) is / are located at the rear of the ground floor.
- The fitting room has sufficient space for a wheelchair user to manoeuvre, a flip down seat, a vertical wall mounted grab rail, a horizontal wall mounted grab rail and an emergency alarm.
Accessible Fitting Room (Female)
- Accessible fitting room(s) are available.
- The accessible fitting room(s) is / are located at the rear of the first floor.
- The fitting room has sufficient space for a wheelchair user to manoeuvre, a flip down seat, a vertical wall mounted grab rail, a horizontal wall mounted grab rail and an emergency alarm.
Toilet with Adaptations
- There are accessible toilet facilities within this venue.
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Location and Access
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- The toilet is not for the sole use of disabled people.
- There is pictorial signage on or near the toilet door.
- This accessible toilet is approximately 50m (54yd 2ft) from the main entrance.
- This accessible toilet is located at the rear of the ground floor.
- There is level access to this accessible toilet.
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Features and Dimensions
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- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a locking handle.
- The width of the accessible toilet door is 87cm (2ft 10in).
- The door is light.
- The dimensions of the accessible toilet are 196cm x 220cm (6ft 5in x 7ft 3in).
- There is sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 119cm (3ft 11in).
- There is a dropdown rail on the transfer side.
- There is a flush, however it is not on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is not fully functional.
- The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- Disposal facilities are available in the cubicle.
- There is a/are sanitary and non-infectious waste disposal units.
- There is not a/are not coat hook(s).
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Position of Fixtures
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- Wall-mounted grab rails are available.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are not placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin cannot be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- The contrast between the external door and wall is poor.
- There is a low colour contrast between the internal door and wall.
- The contrast between the wall-mounted grab rail(s) and wall is poor.
- There is a poor colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is fair.
- The lighting levels are bright.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are not available.
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Baby Change Facilities
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- Baby change facilities are located within the venue.
- Baby change facilities are located opposite the accessible toilet.
- The height of the baby change table once extended is 101cm (3ft 4in).
- Inside the venue, there is level access to the baby change facility.
Additional Info
- Staff do receive disability awareness / equality training.
- Documents are not available in Braille.
- Documents are not available in large print.
- A bowl of water can be provided for an assistance dog.
- A member of staff trained in BSL skills is not normally on duty.