You are on Location. Skip to the next section.

Location

• There is a bus stop within 150m (164yds) of the venue.

You are on Parking (Platform 1). Skip to the next section.

Parking (Platform 1)

• The venue does have its own car park.

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• Venue Car Park View
  • Parking is not free for all users.
  • Parking is free for Blue Badge holders.
  • The car park is located to the right of the platfom 1 entrance.
  • The car park type is open air/surface.
  • Parking spaces for Blue Badge holders cannot booked in advance.
  • There is/are 2 designated parking bay(s) within the car park.
  • The dimensions of the designated parking bay(s) are 450cm x 500cm (14ft 9in x 16ft 5in).
  • The nearest designated bay is 75m (82yd 1in) from the main entrance.
  • The furthest designated bay is 80m (87yd 1ft) from the main entrance.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is / are dropped kerbs.
  • The car park surface is tarmac.
  • There is a dropped kerb between the car park and the venue.
  • The dropped kerb does not have tactile paving.
  • The patron does not have to cross a road.
  • The car park does not have a height restriction barrier.
• Drop-off Point View
  • There is not a designated drop off point.
• Comments View
  • This car park is pay & display.

You are on Parking (Platform 2). Skip to the next section.

Parking (Platform 2)

• The venue does have its own car park.

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• Venue Car Park View
  • Parking is not free for all users.
  • Parking is not free for Blue Badge holders.
  • The car park is located to the rear of platform 2.
  • The car park type is open air/surface.
  • Parking spaces for Blue Badge holders cannot booked in advance.
  • There is/are 8 designated parking bay(s) within the car park.
  • The dimensions of the designated parking bay(s) are 450cm x 500cm (14ft 9in x 16ft 5in).
  • The nearest designated bay is 180m (196yd 2ft) from the platform 2 entrance.
  • The furthest designated bay is 216m (236yd 8in) from the platform 2 entrance.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is / are slopes/ramps.
  • The car park surface is tarmac.
  • The patron does not have to cross a road.
  • The car park does have a height restriction barrier.
  • The maximum height is 230cm (7ft 7in).
• Drop-off Point View
  • There is not a designated drop off point.
• Comments View
  • Parking is number plate recognition pay on exit.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

• This information is for the entrance located at the front of the building.
• There is not level access into the venue.
• The main doors open towards you (pull).
• The doors are double width.
• The doors are heavy.
• The door opening is 136cm (4ft 6in) wide.

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• Comments View
  • One of the doors was locked leaving a gap of 68cm.
  • There is another entrance onto the platform next to the ticket office with no doors.

You are on Level Change (Main Entrance). Skip to the next section.

Level Change (Main Entrance)

• There is a ramp or slope to access this service.
• The ramp or slope is located leading up to the ticket office and platform 1.
• The ramp or slope is permanent.
• There is a level landing at the top of the ramp.
• There are steps to access this area / service.
• The steps are located leading up to platform 1.
• There is / are 6 step(s) to the area / service.
• The step(s) is/are not clearly marked.
• The steps are medium.
• The steps do have handrails.
• The handrails are on both sides.

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• Comments View
  • The ramp bypasses the steps.

You are on Outside Access (Platform 2 Entrance). Skip to the next section.

Outside Access (Platform 2 Entrance)

• This information is for the entrance located off the A507.
• There is not level access into the venue.
• The main doors open (no doors).

You are on Level Change (Platform 2 Entrance). Skip to the next section.

Level Change (Platform 2 Entrance)

• There is a ramp or slope to access this service.
• The ramp or slope is located leading on to platform 2.
• The ramp or slope is permanent.
• There is a level landing at the top of the ramp.
• The width of the ramp or slope is 148cm (4ft 10in).
• There are steps to access this area / service.
• The steps are located next to the ramp.
• There is / are 4 step(s) to the area / service.
• The step(s) is/are not clearly marked.
• The steps are medium.
• The steps do have handrails.
• The handrails are on both sides.

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• Comments View
  • The ramp bypasses the steps.

You are on Reception (Ticket Office). Skip to the next section.

Reception (Ticket Office)

• The reception desk is 2m (6ft 7in) from the main entrance.
• There is level access to reception from the entrance.
• The reception desk is medium height.
• The desk does not have a lowered section.
• Lighting levels are bright.
• There is a hearing assistance system.
• The type of system is a fixed loop.
• Staff are trained to use system.

You are on Inside Access. Skip to the next section.

Inside Access

• There is not level access to the service.
• There is a hearing assistance system.
• The system is a fixed loop.
• Scooters are allowed in some parts of the venue.
• The scooter can be used in the station.
• The scooter cannot be used on trains unless carrying a scooter permit.
• Lighting levels are varied.

You are on Level Change (Footbridge). Skip to the next section.

Level Change (Footbridge)

• There is a / are step(s) to access this area / service.
• The step(s) is / are located leading to and from the footbridge.
• There is / are 15+ step(s) to the area / service.
• The step(s) is/are not clearly marked.
• The step(s) is / are deep.
• The steps do have handrails.
• The handrails are on both sides.

You are on Train Station. Skip to the next section.

Train Station

• There are generally 1 member(s) of staff on duty.
• The station is staffed.
• There is not an office to obtain help.
• The station is not staffed between 12:10 - 06:45.
• There is a ticket office.
• The ticket office is located immediately beyond the main entrance, to the right.
• The ticket office is 2m (2yd 7in) from the main entrance.
• The train companies operating from within this station are First Capital Connect.
• There is not a taxi rank at the station.
• There are 2 platform(s) in the station.

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• Additional Station Information View
  • Announcements on platforms are audio and visual.
  • Accessible toilets are not located on the platform(s).
  • Accessible toilets are not located on the main station concourse.
  • There is not a wheelchair available to borrow.

You are on Train Station Platform. Skip to the next section.

Train Station Platform

• This information is for platform(s) 1-2.
• The platform(s) accessed by ramp / slope is / are 1-2.

You are on Toilet with Adaptations. Skip to the next section.

Toilet with Adaptations

• There are not accessible toilets within this venue designated for public use.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilets are not available.
• Baby Change Facilities View
  • Baby change facilities are not located within the venue.

You are on Additional Info. Skip to the next section.

Additional Info

• Staff do receive disability awareness / equality training.
• Documents can be requested in Braille.
• Documents can be requested in large print.
• A member of staff trained in BSL skills is not generally on duty.