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Arlesey Station

Old Oak Close, Arlesey, Bedfordshire, SG15 6XA

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Access Guide

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Location

  • There is a bus stop within 150m (164yds) of the venue.

Parking (Platform 1)

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is not free for all users.
    • Parking is free for Blue Badge holders.
    • The car park is located to the right of the platfom 1 entrance.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • There is/are 2 designated parking bay(s) within the car park.
    • The dimensions of the designated parking bay(s) are 450cm x 500cm (14ft 9in x 16ft 5in).
    • The nearest designated bay is 75m (82yd 1in) from the main entrance.
    • The furthest designated bay is 80m (87yd 1ft) from the main entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is / are dropped kerbs.
    • The car park surface is tarmac.
    • There is a dropped kerb between the car park and the venue.
    • The dropped kerb does not have tactile paving.
    • The patron does not have to cross a road.
    • The car park does not have a height restriction barrier.
  • Drop off Point View
    • There is not a designated drop off point.
  • Comments View
    • This car park is pay & display.

Parking (Platform 2)

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is not free for all users.
    • Parking is not free for Blue Badge holders.
    • The car park is located to the rear of platform 2.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • There is/are 8 designated parking bay(s) within the car park.
    • The dimensions of the designated parking bay(s) are 450cm x 500cm (14ft 9in x 16ft 5in).
    • The nearest designated bay is 180m (196yd 2ft) from the platform 2 entrance.
    • The furthest designated bay is 216m (236yd 8in) from the platform 2 entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is / are slopes/ramps.
    • The car park surface is tarmac.
    • The patron does not have to cross a road.
    • The car park does have a height restriction barrier.
    • The maximum height is 230cm (7ft 7in).
  • Drop off Point View
    • There is not a designated drop off point.
  • Comments View
    • Parking is number plate recognition pay on exit.

Outside Access (Main Entrance)

  • This information is for the entrance located at the front of the building.
  • There is not level access into the venue.
  • The main doors open towards you (pull).
  • The doors are double width.
  • The doors are heavy.
  • The door opening is 136cm (4ft 6in) wide.
  • Comments View
    • One of the doors was locked leaving a gap of 68cm.
    • There is another entrance onto the platform next to the ticket office with no doors.

Level Change (Main Entrance)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located leading up to the ticket office and platform 1.
  • The ramp or slope is moderate.
  • The ramp or slope is permanent.
  • There is a level landing at the top of the ramp.
  • There are steps to access this area / service.
  • The steps are located leading up to platform 1.
  • There is / are 6 step(s) to the area / service.
  • The steps are not clearly marked.
  • The steps are medium.
  • The steps do have handrails.
  • The handrails are on both sides.

Outside Access (Platform 2 Entrance)

  • This information is for the entrance located off the A507.
  • There is not level access into the venue.
  • The main doors open (no doors).

Level Change (Platform 2 Entrance)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located leading on to platform 2.
  • The ramp or slope is easy.
  • The ramp or slope is permanent.
  • There is a level landing at the top of the ramp.
  • The width of the ramp or slope is 148cm (4ft 10in).
  • There are steps to access this area / service.
  • The steps are located next to the ramp.
  • There is / are 4 step(s) to the area / service.
  • The steps are not clearly marked.
  • The steps are medium.
  • The steps do have handrails.
  • The handrails are on both sides.

Reception (Ticket Office)

  • The reception desk is 2m (6ft 7in) from the main entrance.
  • There is level access to reception from the entrance.
  • The reception desk is medium height.
  • The desk does not have a lowered section.
  • Lighting levels are bright.
  • There is a hearing assistance system.
  • The type of system is a fixed loop.
  • Staff are trained to use system.
  • Opening Times View
    • Monday 06:45 - 12:05.
    • Tuesday 06:45 - 12:05.
    • Wednesday 06:45 - 12:05.
    • Thursday 06:45 - 12:05.
    • Friday 06:45 - 12:05.
    • Saturday 07:45 - 13:10.
    • Sunday Closed.

Inside Access

  • There is not level access to the service.
  • There is a hearing assistance system.
  • The system is a fixed loop.
  • Lighting levels are varied.
  • Scooters are allowed in some parts of the venue.
  • The scooter can be used in the station.
  • The scooter cannot be used on trains unless carrying a scooter permit.

Level Change (Footbridge)

  • There is a / are step(s) to access this area / service.
  • The step(s) is / are located leading to and from the footbridge.
  • There is / are 15+ step(s) to the area / service.
  • The step(s) is / are not clearly marked.
  • The step(s) is / are deep.
  • The steps do have handrails.
  • The handrails are on both sides.

Train Station

  • There are generally 1 member(s) of staff on duty.
  • The station is staffed.
  • There is not an office to obtain help.
  • The station is not staffed between 12:10 - 06:45.
  • There is a ticket office.
  • The ticket office is located immediately beyond the main entrance, to the right.
  • The ticket office is 2m (2yd 7in) from the main entrance.
  • The train companies operating from within this station are First Capital Connect.
  • There is not a taxi rank at the station.
  • There are 2 platform(s) in the station.
  • Additional Station Information View
    • Announcements on platforms are audio and visual.
    • Accessible toilets are not located on the platform(s).
    • Accessible toilets are not located on the main station concourse.
    • There is not a wheelchair available to borrow.

Train Station Platform

  • This information is for platform(s) 1-2.
  • The platform(s) accessed by ramp / slope is / are 1-2.

Accessible Toilet

  • There are not accessible toilets within this venue designated for public use.

Standard Toilet(s)

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents can be requested in Braille.
  • Documents can be requested in large print.
  • A member of staff trained in BSL skills is not generally on duty.