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Biggleswade Station

Station Road, Biggleswade, Bedfordshire, SG18 8AL

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Access Guide

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Location

  • The venue is situated within the centre of the town.
  • This venue is situated in Biggleswade.
  • The venue is not situated on a road which has a steep gradient.
  • There is a bus stop within 150m (164yds) of the venue.

Parking

  • The venue does have its own car park.
  • Parking is not free for all users.
  • Parking is free for Blue Badge holders.
  • The car park type is open air/surface.
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • There is/are 3 Blue Badge parking bay(s) within the car park.
  • The dimensions of the Blue Badge parking bay(s) are 470cm x 350cm (15ft 5in x 11ft 6in).
  • The nearest Blue Badge bay is 7m (7yd 1ft) from the ticket office entrance.
  • The furthest Blue Badge bay is 14m (15yd 11in) from the ticket office entrance.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are dropped kerbs.
  • The car park surface is tarmac.
  • There is a dropped kerb between the car park and the venue.
  • The dropped kerb does have tactile paving.
  • There is not a road to cross between the car park and the entrance.
  • The car park does not have a height restriction barrier.

Village Taxis

  • Village Taxis is located to the far right of the car park.
  • Taxis can be ordered from here or by calling 01767 600 300
  • There is a single step (14cm high) and a door width of 87cm.
  • The reception window is 118cm high.
  • There is a bench available inside.

Outside Access (Ticket Office Entrance)

  • This information is for the entrance located at the side of the building.
  • There is level access into the venue.
  • The main doors open away from you (push).
  • The doors are double width.
  • The doors are heavy.
  • The door opening is 138cm (4ft 6in) wide.

Level Change (Platforms)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located on the footbridge.
  • The ramp or slope is moderate.
  • The ramp or slope is permanent.
  • There are steps to access this area / service.
  • The steps are located leading down to the platforms from the footbridge.
  • There is / are 15+ step(s) to the area / service.
  • The steps are clearly marked.
  • The steps are medium.
  • The steps do have handrails.
  • The handrails are on both sides.
  • There is not a standard and / or platform lift to access this service.

Outside Access (Alternative Entrance)

  • This information is for the entrance located on the footpath to the rear of the station.
  • There is not level access into the venue.
  • The main doors open (no doors).
  • Comments View
    • This entrance gives access to the far end of the footbridge.

Level Change (Alternative Entrance)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located leading on to the footbridge.
  • The ramp or slope is steep.
  • The ramp or slope is permanent.

Reception (Ticket Office)

  • The desk/counter is 6m (6yd 1ft) from the ticket office entrance.
  • There is level access to the desk/counter from the entrance.
  • The desk/counter is medium height (77cm - 109cm).
  • The desk/counter does not have a low (76cm or lower) section.
  • The lighting levels are medium.
  • There is not a hearing assistance system.
  • Comments View
    • There are two ticket machines to the left of the ticket reception entrance.
  • Opening Times View
    • Monday 06:20 - 14:15.
    • Tuesday 06:20 - 14:15.
    • Wednesday 06:20 - 14:15.
    • Thursday 06:20 - 14:15.
    • Friday 06:20 - 14:15.
    • Saturday 08:00 - 14:15.
    • Sunday 08:15 - 14:15.

Inside Access

  • There is not level access to the service.
  • Lighting levels are varied.

Train Station

  • There are generally 1 member(s) of staff on duty.
  • The station is staffed.
  • There is not an office to obtain help.
  • The station is not staffed between 14:30 - 06:00.
  • There is a ticket office.
  • The ticket office is located immediately beyond the main entrance, to the right.
  • The ticket office is 2m (2yd 7in) from the main entrance.
  • The train companies operating from within this station are First Capital Connect.
  • There is a taxi rank at the station.
  • The taxi rank is located at the front of the station in the car park.
  • The taxi rank is 20m (21yd 2ft) from the main entrance.
  • Shops and services within the station include a cafe/kiosk.
  • There are 4 platform(s) in the station.
  • Additional Station Information View
    • Announcements on platforms are audio and visual.
    • Wider ticket barriers are not available to access platforms.
    • Platforms which have tactile markings at the platform edge are 1.
    • Accessible toilets are not located on the platform(s).
    • Accessible toilets are not located on the main station concourse.
    • There is not a wheelchair available to borrow.

Train Station Platform

  • This information is for platform(s) 1-4.
  • The platform(s) accessed by steps only is / are 1-4.

Accessible Toilet

  • Accessible toilet facilities are not available.

Standard Toilet(s)

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents can be requested in Braille.
  • Documents can be requested in large print.
  • A member of staff trained in BSL skills is not generally on duty.