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H&M

Unit F The A1 Retail Park, London Road, Biggleswade, Bedfordshire, SG18 8NE

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Access Guide

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Opening Times

  • Monday 09:00 - 20:00.
  • Tuesday 09:00 - 20:00.
  • Wednesday 09:00 - 20:00.
  • Thursday 09:00 - 20:00.
  • Friday 09:00 - 20:00.
  • Saturday 09:00 - 19:00.
  • Sunday 10:30 - 16:30.

Location

  • The venue is located within The A1 Retail Park.
  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is Biggleswade.

Parking

  • The venue does have its own car park.
  • Parking is free for all users.
  • Venue Car Park View
    • The car park is located in front of the venue.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • There is/are 0 Blue Badge parking bay(s) within the car park.
    • The route from the car park to the entrance is accessible to a wheelchair user unaided.
    • The car park surface is tarmac.
    • There is a dropped kerb between the car park and the venue.
    • The dropped kerb does have tactile paving.
    • There is a road to cross between the car park and the entrance.
    • The road is generally quiet.
    • The car park does not have a height restriction barrier.
  • On Street Parking and Drop-off Details. View
    • There is not a designated drop off point.
  • Comments View
    • There are Blue Badge bays within the car park, however they are located more than 150m away from this shop.

Outside Access (Main Entrance)

  • This information is for the entrance located at the front of the building.
  • There is level access into the venue.
  • The main door(s) open(s) automatically.
  • The door(s) is / are double.
  • The width of the door opening is 190cm (6ft 3in).
  • Comments View
    • There are bollards on the road side of the path with a width of 110cm.
    • There are security barriers just inside the entrance with a width of 170cm.

Counter (Ground Floor Tills)

  • The counter is 19m (20yd 2ft) from the main entrance.
  • There is level access to the counter from the entrance.
  • The prescription box is not at a suitable height for a wheelchair user.
  • There is not a bell to attract attention.
  • The height of the counter is 86cm (2ft 10in).
  • There is not a lowered section.
  • The height of the counter is medium height (77cm - 109cm).
  • There is not a hearing assistance system.
  • Lighting levels are bright.

Inside Access

  • There is level access to the service(s).
  • This venue does play background music.
  • Music is played throughout the store.
  • Motorised scooters are allowed in public parts of the venue.
  • The lighting levels are bright.
  • Comments View
    • Photographs 1 and 2 show the access throughout the ground floor.
    • Photographs 3 and 4 show the access throughout the first floor.

Other Floors

  • Steps View
    • The floors which are accessible by stairs are G and 1.
    • There are 15+ steps between floors.
    • The steps are clearly marked.
    • The steps are medium (11cm - 17cm).
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
    • The lighting levels are bright.

Lift

  • There is a lift for public use.
  • The lift is located to the right of the shop floor.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are G and 1.
  • The lift is approximately 17m (18yd 1ft) from the main entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 90cm (2ft 11in).
  • The dimensions of the lift are 160cm x 150cm (5ft 3in x 4ft 11in).
  • There are not separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is bright.

Counter (First Floor Tills)

  • The counter is 6m (6yd 1ft) from the lift.
  • There is level access to the counter from the entrance.
  • The prescription box is not at a suitable height for a wheelchair user.
  • There is sufficient space to write or sign documents on the counter.
  • The height of the counter is 86cm (2ft 10in).
  • There is not a lowered section.
  • The height of the counter is medium height (77cm - 109cm).
  • There is not a hearing assistance system.
  • Lighting levels are bright.

Accessible Fitting Room (Male Fitting Room)

  • Accessible fitting room(s) are available.
  • The accessible fitting room(s) is / are located at the rear of the first floor.
  • The fitting room has sufficient space for a wheelchair user to manoeuvre, a chair, a drop down rail, a vertical wall mounted grab rail and a horizontal wall mounted grab rail.

Standard Changing Room (Male Fitting Rooms)

  • There is a/are standard changing room(s) available.
  • The standard changing room(s) is/are approximately 35m (38yd 10in) from the lift.
  • The standard changing room(s) is/are approximately 32m (34yd 2ft) from the first floor tills.
  • The standard changing room(s) surveyed is/are located at the rear of the first floor.
  • There is level access to the standard changing room(s).
  • Shower facilities are not available within the changing room(s).
  • Comments View
    • Female changing rooms are located at the rear of the ground floor.

Accessible Toilet

  • Accessible toilet facilities are not available.

Standard Toilet(s)

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents are not available in Braille.
  • Documents are not available in large print.
  • A bowl of water can be provided for an assistance dog.
  • A member of staff trained in BSL skills is not normally on duty.