- The information in this section was taken in March 2021.
- For more information about the measures in place for Covid-19 please click here (new tab) .
- The venue is situated outside the centre of the village.
- This venue is situated in Harlington.
- The venue is not situated on a road which has a steep gradient.
- There is not a bus stop within 150m (164yds) of the venue.
- The venue does have its own car park.
- Parking is not free for all users.
- Parking is free for Blue Badge holders.
- The car park is at the front of the venue.
- The car park type is open air/surface.
- Parking spaces for Blue Badge holders do not need to be booked in advance.
- There are 2 designated parking bay(s) within the car park.
- The dimensions of the designated parking bay(s) are 440cm x 220cm (14ft 5in x 7ft 3in).
- The nearest designated bay is 8m (26ft 3in) from the main entrance.
- The furthest designated bay is 12m (13yd) from the main entrance.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is / are level changes with no dropped kerbs.
- The car park surface is tarmac.
- The patron does not have to cross a road.
- The car park does not have a height restriction barrier.
On Street Parking and Drop-off Details.
- There is not a designated drop off point.
Outside Access (Main Entrance)
- This information is for the entrance located at the front of the building.
- There is level access into the venue.
- The main doors open away from you (push).
- The doors are double width.
- The doors are permanently held open.
- The door opening is 140cm (4ft 7in) wide.
- Only one of the doors is permanently held open leaving a gap of 70cm.
Reception (Ticket Office)
- The reception desk is 1m (3ft 3in) from the main entrance.
- There is level access to reception from the entrance.
- The reception desk is medium height.
- The desk does not have a lowered section.
- Lighting levels are medium.
- There is not a hearing assistance system.
- Monday 06:45 - 13:20.
- Tuesday 06:45 - 13:20.
- Wednesday 06:45 - 13:20.
- Thursday 06:45 - 13:20.
- Friday 06:45 - 13:20.
- Saturday 08:15 - 14:15.
- Sunday Closed.
- There is not level access to the service.
- There is a hearing assistance system.
- The system is a fixed loop.
- Scooters are allowed in some parts of the venue.
- Lighting levels are varied.
Level Change (Footbridge)
- There are steps to access this area / service.
- The steps are located leading to and from the footbridge.
- There is / are 15+ step(s) to the area / service.
- The steps are clearly marked.
- The steps are medium.
- The steps do have handrails.
- The handrails are on both sides.
- There are generally 1 member(s) of staff on duty.
- The station is staffed.
- There is not an office to obtain help.
- The station is not staffed between 13:20 - 06:45.
- There is a ticket office.
- The ticket office is located immediately beyond the main entrance, to the right.
- The ticket office is 1m (3ft 3in) from the main entrance.
- The train companies operating from within this station are First Capital Connect.
- There is a taxi rank at the station.
- The taxi rank is located outside the main entrance.
- The taxi rank is 3m (9ft 10in) from the main entrance.
- Shops and services within the station include a newspaper kiosk between 06.30 - 10.00.
- All key concourse shops and services have level access.
- There are 4 platform(s) in the station.
Additional Station Information
- Announcements on platforms are audio and visual.
- Platforms which have tactile markings at the platform edge are 1-3.
- Accessible toilets are located on the platform(s).
- Accessible toilets are located on platform(s) 4.
- Accessible toilets are not located on the main station concourse.
- There is not a wheelchair available to borrow.
Train Station Platform
- This information is for platform(s) 1-2.
- The platform(s) which has/have level access is / are 4.
- The platform(s) accessed by steps only is / are 1-3.
- There are accessible toilets within this venue designated for public use.
Location and Access
- The toilet is not for the sole use of disabled people.
- There is pictorial signage on or near the toilet door.
- The accessible toilet is 14m (15yd) from the ticket office.
- The accessible toilet is located on platform 4.
- There is not level access to the accessible toilet.
- The adapted toilet was out of use at the time of the survey.
Level Change (Adapted Toilet)
- There is a ramp or slope to access this service.
- The ramp or slope is located in front of the toilet entrance.
- The ramp or slope is steep.
- The ramp or slope is permanent.
Availability and Location of Standard Toilets
- Standard toilets are not available.
Baby Change Facilities
- Baby change facilities are not located within the venue.
- Staff do receive disability awareness / equality training.
- Documents can be requested in Braille.
- Documents can be requested in large print.
- A member of staff trained in BSL skills is not generally on duty.