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Leighton Buzzard Station

Station Approach, Leighton Buzzard, Bedfordshire, LU7 2LY

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Access Guide

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Introduction

COVID-19 Information

Location

  • The venue is situated within the centre of the town.
  • This venue is situated in Leighton Buzzard.
  • The venue is not situated on a road which has a steep gradient.
  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest mainline station is Leighton Buzzard.

Parking

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is not free for all users.
    • Parking is free for Blue Badge holders.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • There is/are 10+ Blue Badge parking bay(s) within the car park.
    • The dimensions of the Blue Badge parking bay(s) are 450cm x 550cm (14ft 9in x 18ft 1in).
    • The nearest Blue Badge bay is 35m (38yd 10in) from the accessible platform entrance.
    • The furthest Blue Badge bay is 60m (65yd 1ft) from the accessible platform entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is / are slopes/ramps.
    • The car park surface is tarmac.
    • There is not a road to cross between the car park and the entrance.
    • The car park does not have a height restriction barrier.
  • Drop-off Point View
    • There is a designated drop off point.
    • The drop off point is located at the front of the station.
    • There is a dropped kerb from the drop off point.
    • There is not tactile paving on the dropped kerb.
  • Comments View
    • The Blue Badge bays are 20m and 45m from the main station entrance.

Outside Access (Main Entrance)

  • Entrance View
    • This information is for the entrance located at the front of the venue.
    • There is ramped/sloped access at this entrance.
    • The main door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 140cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • Ramp/Slope View
    • The ramp/slope is located on the path leading to the entrance.
    • The gradient of the ramp/slope is slight.
    • The ramp/slope does not bypass the step(s).

Access Point (Accessible Entrance)

  • Access Point View
    • This information is for the access point located at the front of the station.
    • There is not an information board/map at this access point.
    • There is ramped/sloped access at this access point.
    • This is no gate at this access point.
  • Ramp/Slope View
    • The ramp/slope is located leading from the entrance to the station platform.
    • The gradient of the ramp/slope is slight.
    • The ramp/slope is permanent.
    • There is a level landing at the top of the ramp/slope.
    • There is a/are handrail(s) at the ramp.
    • The handrail(s) is/are on both sides.
    • The ramp/slope does not bypass the step(s).

Access Point (Platform 1 Rear Entrance)

  • Access Point View
    • This information is for the access point located to the rear of the station.
    • There is not an information board/map at this access point.
    • There is ramped/sloped access at this access point.
    • There is a gate which opens away from you (push).
    • The gate is difficult to open.
    • The width of the gap is 170cm.
    • This entrance is usually locked.
      A member of staff needs to be notified if using this entrance.
  • Ramp/Slope View
    • The ramp/slope is located in front of the gate.
    • The gradient of the ramp/slope is steep.
    • The ramp/slope is permanent.
    • There is not a level landing at the top of the ramp/slope.
    • There is not a/are not handrail(s) at the ramp.
    • The ramp/slope does not bypass the step(s).

Reception (Ticket Office)

  • The reception desk is 3m (9ft 10in) from the main entrance.
  • There is level access to reception from the entrance.
  • The reception desk is high height.
  • The desk does not have a lowered section.
  • Lighting levels are bright.
  • There is a hearing assistance system.
  • The type of system is a fixed loop.
  • Staff are trained to use system.

Inside Access

  • There is level access to the service.
  • There is a hearing assistance system.
  • The system is a fixed loop.
  • Motorised scooters are allowed in public parts of the venue.
  • Lighting levels are bright.
  • Comments View
    • The fixed hearing assistance systems are at the help points.

Level Change (Footbridge)

  • There are steps to access this area / service.
  • The steps are located leading between the platforms.
  • There is / are 15+ step(s) to the area / service.
  • The steps are not clearly marked.
  • The steps are deep.
  • The steps do have handrails.
  • The handrails are on both sides.

Level Change (Access to Platforms from Ticket Office)

  • There are steps to access this area / service.
  • The steps are located leading up to the platforms.
  • There is / are 5 step(s) to the area / service.
  • Lighting levels at the steps are medium.
  • The steps are clearly marked.
  • The steps are deep.
  • The steps do have handrails.
  • The handrails are on both sides.

Train Station

  • There are generally 1 member(s) of staff on duty.
  • The station is staffed.
  • There is not an office to obtain help.
  • The station is not staffed between 20:15 - 05:00.
  • There is a ticket office.
  • The ticket office is located on platform 4.
  • The ticket office is 3m (9ft 10in) from the main entrance.
  • The train companies operating from within this station are London Midland.
  • There is a taxi rank at the station.
  • The taxi rank is located at the front of the station.
  • The taxi rank is 5m (16ft 5in) from the main entrance.
  • Shops and services within the station include Coffee Gap, Station Express.
  • All key concourse shops and services have level access.
  • There are 4 platform(s) in the station.
  • Additional Station Information View
    • Announcements on platforms are audio and visual.
    • Accessible toilets are not located on the platform(s).
    • Accessible toilets are located on the main station concourse.
    • There is not a wheelchair available to borrow.
  • Comments View
    • There is a 78cm wide portable ramp available for access to trains.

Train Station Platform

  • The platform(s) accessed by ramp / slope is / are 1-4.
  • The platform(s) which can be accessed by either level access / ramps / lifts / stairclimber from inside the station is / are 2-3.
  • Accessible toilets are 6m (19ft 8in) from the main entrance.

Level Change (Platform 1)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located on the platform.
  • The ramp or slope is easy.
  • The ramp or slope is permanent.

Level Change (Barrow Crossing)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located leading up and down to the crossing.
  • The ramp or slope is moderate.
  • The ramp or slope is permanent.

Accessible Toilet

  • Accessible toilet facilities are available.
  • Location and Access View
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 6m (6yd 1ft) from the main station entrance.
    • This accessible toilet is located in the foyer opposite the ticket office.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is required for the accessible toilet.
    • The key is a radar key.
    • The door opens outwards.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 88cm (2ft 11in).
    • The door may be difficult to open.
    • The dimensions of the accessible toilet are 155cm x 195cm (5ft 1in x 6ft 5in).
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 80cm (2ft 7in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • The emergency pull cord alarm is not fully functional.
    • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • Disposal facilities are not available in the cubicle.
    • There is a/are coat hook(s).
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 44cm (1ft 5in).
    • There is a hand dryer.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is not placed higher than 100cm (3ft 3in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 107cm (3ft 6in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is poor.
    • The contrast between the dropdown rail(s) and wall is poor.
    • The contrast between the walls and floor is fair.
    • The lighting levels are moderate to good.
  • Comments View
    • The toilets are located in the Booking Hall. The National key toilets are located in the Booking Hall; these toilets are operated by a RADAR key. A RADAR key is available from station staff upon request. All toilet facilities are available: Monday - Friday 06:00-20:00, Saturday 07:00-20:00 and Sunday 08:00-18:00. The toilet facilities are not available when the Ticket Office is closed.

Standard Toilet(s)

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents are not available in Braille.
  • Documents are not available in large print.
  • A member of staff trained in BSL skills is not generally on duty.
  • Staff are Text Relay aware.