Access Guide
Introduction
- Related link Ridgmont Station.
- Https://www.accessable.co.uk/central-bedfordshire-council/access-guides/ridgmont-station
Opening Times (Heritage Centre - Easter to December)
- Monday 09:00 - 16:00.
- Tuesday 10:00 - 16:00.
- Wednesday 10:00 - 16:00.
- Thursday 10:00 - 16:00.
- Friday 10:00 - 16:00.
- Saturday 10:00 - 16:00.
- Sunday Closed.
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Comments
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- The Heritage Centre is closed on Bank Holidays.
Opening Times (Tea Room)
- Monday Closed.
- Tuesday 09:00 - 16:00.
- Wednesday 09:00 - 16:00.
- Thursday 09:00 - 16:00.
- Friday 09:00 - 16:00.
- Saturday 09:00 - 16:00.
- Sunday Closed.
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Comments
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- The Tea Room is closed on Mondays and Bank Holidays.
Location
- There is a bus stop within 150m (164yds) of the venue.
- The nearest National Rail station is Ridgmont.
Parking
- The venue does have its own car park.
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Venue Car Park
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- Parking is free for all users.
- The car park is located at the front of the venue.
- The car park type is open air/surface.
- Parking spaces for Blue Badge holders cannot be booked in advance.
- There is/are 1 designated parking bay(s) within the car park.
- The dimensions of the designated parking bay(s) are 360cm x 600cm (11ft 10in x 19ft 8in).
- The nearest designated bay is 5m (5yd 1ft) from the main entrance.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is / are slopes/ramps.
- The car park surface is concrete.
- The patron does not have to cross a road.
- The car park does not have a height restriction barrier.
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Drop-off Point
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- There is not a designated drop off point.
Outside Access (Main Entrance)
- This information is for the entrance located at the front of the building.
- There is not level access into the venue.
- The bell is in a suitable position to allow wheelchair users to gain access.
- The main door(s) open away from you (push).
- The doors are single width.
- The door(s) is / are light.
- The door opening is 80cm (2ft 7in) wide.
Level Change (Main Entrance)
- There is a / are step(s) to access this area / service.
- The step(s) is/are located to the left as you face the entrance.
- There is / are 3 step(s) to the area / service.
- There is not tactile paving at the top and bottom of the steps.
- The step(s) is/are not clearly marked.
- The step(s) is / are medium.
- The steps do have handrails.
- The handrails are on the right going up.
- There is a standard and / or platform lift to access this service.
- The lift does bypass the step(s).
Lift (Main Entrance)
- There is a lift for public use.
- The lift is located to the left as you face the entrance.
- The lift is a platform lift.
- The platform lift accesses a small level change.
- The lift is approximately 1m (3ft 3in) from the main entrance.
- Staff do need to be notified for use of the lift.
- The clear door width is 80cm (2ft 7in).
- The dimensions of the lift are 80cm x 140cm (2ft 7in x 4ft 7in).
- There are not separate entry and exit doors in the lift.
- There is not a mirror to aid reversing out of the lift.
- The lift does not have a visual floor indicator.
- The lift does not have an audible announcer.
- The controls for the lift are within 90cm - 120cm from the floor.
- The lift does not have Braille markings.
- The lift does have tactile markings.
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Comments
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- The lift is not suitable for motorised scooters.
Outside Access (Museum Entrance)
- This information is for the entrance located at the side of the building.
- There is level access into the venue.
- The main door(s) open towards you (pull).
- The doors are double width.
- The door(s) is / are light.
- The door opening is 95cm (3ft 1in) wide.
Inside Access
- There is level access to the service(s).
- There is not a hearing assistance system.
- This venue does play background music.
- Music is played in the tea room.
- Motorised scooters are not welcomed in public parts of the venue.
- The lighting levels are varied.
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Comments
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- There is a wheelchair available to borrow.
Eating and Drinking
- The following information is for the cafe.
- Full table service is available.
- No tables are permanently fixed.
- No chairs are permanently fixed.
- Some chairs have armrests.
- The nearest table is approximately 8m (8yd 2ft) from the main entrance.
- The standard height for tables is 75cm.
- There is ample room for a wheelchair user to manoeuvre.
- Takeaway cutlery is not available.
- Drinking straws are available.
- Menus are hand held only.
- Menus are not available in Braille.
- Menus are available in large print.
- Picture menus are not available.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is hot and cold meals and snacks.
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Comments
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- Large print menus are available on request.
- Advanced booking is recommended.
- For advanced bookings please call 01525 287 120
- Debit and credit card payments cannot be taken.
Museum
- Exhibits cannot be audio described.
- Tactile signage for exhibits is not available.
- The availability of tactile signage does not depend on exhibition.
- Braille signage for exhibits is not available.
- The availability of Braille signage does not depend on exhibition.
- Touch tours are not available.
- The availability of touch tours does not depend on exhibition.
- Video tours are not available.
- There is not a hearing assistance system.
- Concessions are available.
- There is a wheelchair to borrow.
Toilet with Adaptations
- There are accessible toilets within this venue designated for public use.
- The accessible toilet cubicle was being used for storage at the time of the survey.
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Location and Access
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- The toilet is not for the sole use of disabled people.
- There is pictorial signage on or near the toilet door.
- The accessible toilet is 4m (4yd 1ft) from the main entrance.
- The accessible toilet is located to the left as you enter.
- There is level access to the accessible toilet.
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Features and Dimensions
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- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a twist lock.
- The width of the accessible toilet door is 85cm (2ft 9in).
- The door weight is heavy.
- The dimensions of the accessible toilet are 150cm x 210cm (4ft 11in x 6ft 11in).
- There is sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 80cm (2ft 7in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm in the cubicle.
- The emergency alarm is not fully functional.
- The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- Disposal facilities are not available in the cubicle.
- There is not a coat hook.
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Position of Fixtures
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- Wall mounted rails are available.
- As you face the toilet the wall mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There are mirrors.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 50cm (1ft 8in).
- There is not a hand dryer.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is not placed higher than 100cm (3ft 3in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a sink.
- The sink cannot be reached from seated on the toilet.
- The sink is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- The contrast between the external door and wall is fair.
- There is a medium colour contrast between the internal door and wall.
- The contrast between the grab rails and wall is good.
- There is a good colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is fair.
- The lighting levels are bright.
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Comments
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- The accessible toilet also serves as the standard unisex toilet.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilets are available.
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Access to Standard Female Toilet(s)
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- The female toilets are located at the rear of the venue.
- The female toilets are 15m (16yd 1ft) from the main entrance.
- Inside the venue, there is not level access to the female toilet.
- Lighting levels are bright.
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Access to Standard Male Toilet(s)
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- The male toilets are located at the rear of the venue.
- The male toilets are 15m (16yd 1ft) from the main entrance.
- Inside the venue, there is level access to the male toilet.
- Lighting levels are bright.
Level Change (Standard Female Toilet)
- There is a / are step(s) to access this area / service.
- The step(s) is / are located leading down to the female standard toilet.
- There is / are 2 step(s) to the area / service.
- The lighting levels at the steps are bright.
- The step(s) is/are clearly marked.
- The step(s) is / are medium.
- The steps do not have handrails.
Additional Info
- Documents are not available in Braille.
- Documents can be requested in large print.
- A bowl of water can be provided for an assistance dog.
- A member of staff trained in BSL skills is not normally on duty.
- This service cannot be requested.
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Comments
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- The Heritage Centre and Tea Room cannot currently take payments by debit or credit cards.