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River Island

Unit G2 The A1 Retail Park, London Road, Biggleswade, Bedfordshire, SG18 8NE

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Access Guide

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Opening Times

  • Monday 09:00 - 20:00.
  • Tuesday 09:00 - 20:00.
  • Wednesday 09:00 - 20:00.
  • Thursday 09:00 - 20:00.
  • Friday 09:00 - 20:00.
  • Saturday 09:00 - 19:00.
  • Sunday 10:30 - 16:30.

Location

  • The venue is located within The A1 Retail Park.
  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is Biggleswade.

Parking (Zone 1)

Outside Access (Main Entrance)

  • This information is for the entrance located at the front of the building.
  • There is level access into the venue.
  • The main door(s) open(s) automatically (away from you).
  • The door(s) is / are double.
  • The width of the door opening is 240cm (7ft 10in).
  • Comments View
    • On the road side of the path there are bollards with a width of 110cm.
    • There are security barriers located just inside the shop entrance with a width of 100cm.

Counter (Ground Floor Tills)

  • The counter is 35m (38yd 10in) from the main entrance.
  • There is level access to the counter from the entrance.
  • The prescription box is not at a suitable height for a wheelchair user.
  • There is not a bell to attract attention.
  • There is sufficient space to write or sign documents on the counter.
  • The height of the counter is 110cm (3ft 7in).
  • There is a lowered section.
  • The height of the counter is high (110cm+).
  • There is a hearing assistance system.
  • The hearing assistance system is available only on request.
  • The type of system is a fixed loop.
  • Staff are trained to use the system.
  • Lighting levels are bright.

Inside Access

  • There is level access to the service(s).
  • This venue does play background music.
  • Music is played throughout the store.
  • Motorised scooters are allowed in public parts of the venue.
  • The lighting levels are bright.

Other Floors

  • Steps View
    • The floors which are accessible by stairs are G and 1.
    • There are 15+ steps between floors.
    • The steps are clearly marked.
    • The steps are medium (11cm - 17cm).
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
    • The lighting levels are bright.

Lift

  • There is a lift for public use.
  • The lift is located to the left as you enter the store.
  • The lift is a platform lift.
  • The floors which are accessible by this lift are G and 1.
  • The lift is approximately 7m (7yd 1ft) from the main entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 90cm (2ft 11in).
  • The dimensions of the lift are 140cm x 110cm (4ft 7in x 3ft 7in).
  • There are not separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • The lift does not have a visual floor indicator.
  • The lift does not have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lift does have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is bright.

Counter (First Floor Tills)

  • The counter is 11m (12yd 1in) from the lift.
  • There is level access to the counter from the entrance.
  • There is not a bell to attract attention.
  • There is sufficient space to write or sign documents on the counter.
  • The height of the counter is 110cm (3ft 7in).
  • There is a lowered section.
  • The height of the counter is high (110cm+).
  • There is a hearing assistance system.
  • The hearing assistance system is available only on request.
  • The type of system is a fixed loop.
  • Staff are trained to use the system.
  • Lighting levels are bright.

Accessible Fitting Room

  • Accessible fitting room(s) are available.
  • The accessible fitting room(s) is / are located within the standard fitting rooms.
  • The fitting room has sufficient space for a wheelchair user to manoeuvre, a chair and a drop down rail.

Standard Changing Room (Male Changing Rooms)

  • There is a/are standard changing room(s) available.
  • The standard changing room(s) is/are approximately 18m (19yd 2ft) from the lift.
  • The standard changing room(s) is/are approximately 7m (7yd 1ft) from the first floor tills.
  • The standard changing room(s) surveyed is/are located at the rear of the first floor.
  • There is level access to the standard changing room(s).
  • Shower facilities are not available within the changing room(s).
  • Comments View
    • Female changing rooms are located at the rear of the ground floor.

Accessible Toilet

  • Accessible toilet facilities are not available.

Standard Toilet(s)

Additional Info

  • Staff do receive disability awareness / equality training.
  • A bowl of water can be provided for an assistance dog.
  • A member of staff trained in BSL skills is not normally on duty.