Access Guide
Introduction
- Services / facilities within the building include an activity room.
- Related link ZSL Whipsnade Zoo - Main Entrance & Car Park.
- Http://www.disabledgo.com/en/access-guide/zsl-whipsnade-zoo---main-entrance-and
- Related link ZSL Whipsnade Zoo - General Zoo Access.
- Http://www.disabledgo.com/en/access-guide/zsl-whipsnade-zoo---general-zoo-acc
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Comments
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- Opening times for the zoo vary day to day. Please check the website or contact for details.
- The zoo has wheelchairs available for hire and visitors are advised to book them in advance by calling the Retail Shop on 01582 871 517.
- A refundable deposit of £25.00 is required by leaving credit card details as security and identification.
Location
- The venue is situated within the centre of the area.
- This venue is situated in Whipsnade.
- The venue is not situated on a road which has a steep gradient.
- There is a bus stop within 150m (164yds) of the venue.
- The nearest mainline station is Luton.
Parking
- The venue does have its own car park.
- Parking is not free for all users.
- Parking is free for Blue Badge holders.
- The car park is at the front of the venue.
- The car park type is open air/surface.
- Parking spaces for Blue Badge holders do not need to be booked in advance.
- There are 2 designated parking bay(s) within the car park.
- The dimensions of the designated parking bay(s) are 350cm x 440cm (11ft 6in x 14ft 5in).
- The nearest designated bay is 75m (82yd) from the main entrance.
- The furthest designated bay is 77m (84yd) from the main entrance.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is / are uneven surfaces.
- The car park surface is tarmac.
- The car park does not have a height restriction barrier.
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On Street Parking and Drop-off Details.
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- There is not a designated drop off point.
Outside Access (Main Entrance)
- This information is for the entrance located at the front of the building.
- There is not level access into the venue.
- The main doors open both ways.
- The doors are double width.
- The doors are heavy.
- The door opening is 86cm (2ft 10in) wide.
Level Change (Main Entrance)
- There is a ramp or slope to access this service.
- The ramp or slope is located in front of the entrance.
- The ramp or slope is moderate.
- The ramp or slope is permanent.
- There are steps to access this area / service.
- The steps are located in front of the entrance.
- There is / are 1 step(s) to the area / service.
- The steps are not clearly marked.
- The steps are shallow.
- The steps do not have handrails.
Inside Access
- There is not level access to the service.
- There is not a hearing assistance system.
- Motorised scooters are allowed in public parts of the venue.
- Lighting levels are low.
Level Change (Inside Access)
- There is a ramp or slope to access this service.
- The ramp or slope is located within the main corridor.
- The ramp or slope is easy.
- The ramp or slope is permanent.
- The width of the ramp or slope is 105cm (3ft 5in).
Accessible Toilet
- Accessible toilet facilities are available.
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Location and Access
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- The toilet is not for the sole use of disabled people.
- There is pictorial signage on or near the toilet door.
- This accessible toilet is approximately 15m (16yd 1ft) from the main entrance.
- This accessible toilet is located at the side of the building.
- There is level access to this accessible toilet.
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Features and Dimensions
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- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a twist lock.
- The width of the accessible toilet door is 82cm (2ft 8in).
- The door is heavy.
- The dimensions of the accessible toilet are 230cm x 260cm (7ft 7in x 8ft 6in).
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 188cm (6ft 2in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- The emergency pull cord alarm is fully functional.
- Disposal facilities are available in the cubicle.
- There is not a/are not coat hook(s).
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Position of Fixtures
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- Wall-mounted grab rails are available.
- As you face the toilet the wall-mounted grab rails are on the right.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 4cm (2in).
- There is not a hand dryer.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is not placed higher than 100cm (3ft 3in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin cannot be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- The contrast between the external door and wall is good.
- The contrast between the internal door and wall is good.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- The contrast between the dropdown rail(s) and wall is poor.
- The contrast between the walls and floor is good.
- The lighting levels are medium.
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Comments
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- The accessible toilet is on the outside of the side of the building.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilets are available.
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Access to Standard Female Toilet(s)
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- The female toilets are located in the block in front of the venue.
- The female toilets are 14m (15yd) from the main entrance.
- Inside the venue, there is level access to the female toilet.
- Lighting levels are medium.
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Access to Standard Male Toilet(s)
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- The male toilets are located in the block in front of the venue.
- The male toilets are 24m (26yd) from the main entrance.
- Inside the venue, there is not level access to the male toilet.
- Lighting levels are medium.
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Baby Change Facilities
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- Baby change facilities are not located within the venue.
Level Change (Standard Male Toilet)
- There is a ramp or slope to access this service.
- The ramp or slope is located leading down to the toilet.
- The ramp or slope is moderate.
- The ramp or slope is permanent.
- There is a level landing at the top of the ramp.
- There are steps to access this area / service.
- The steps are located leading down to the toilet.
- There is / are 2 step(s) to the area / service.
- The steps are clearly marked.
- The steps are medium.
- The steps do not have handrails.
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Comments
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- The ramp overcomes the steps.
Additional Info
- Staff do receive disability awareness / equality training.
- Documents are not available in Braille.
- Documents can be requested in large print.
- A member of staff trained in BSL skills is not generally on duty.
- Staff are not Text Relay aware.
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Comments
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- Assistance Dogs are not allowed into the zoo.
- The zoo provides two kennels next to the main entrance which are for assistance dogs only.
- Assistance dogs will be kept in the kennels for the duration of the visit and the zoo provides them with water only.
- Owners are required to leave contact details and must check on their dog at regular intervals during the visit.