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Changing Places

Chelsea Football Club - Stamford Bridge, Fulham Road, London, SW6 1HS

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Access Guide

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Contact Details

Getting Help and Assistance

  • There is a member of staff available for help and assistance.
  • Water bowls for assistance dogs are available.

Getting Here

Traffic Exclusion Zone

  • On matchdays Fulham Road can be closed to traffic up to two and half hours before kick-off until two and half hours after the final whistle (the length of closure depends on the fixture).

Car Parking and Drop Off

Outer Concourse

  • The outer concourse has either a tarmac or a block paving surface. All stands are accessible via the outer concourse.
    There are some slight slopes located along the concourse.
  • On matchdays there are independent food stalls and mobile counters selling matchday programmes located around the concourse.
    On the Shed End Wall there are photographs and information about Chelsea legends.
  • All entrances into the stadium have step-free access but there are some very easy slopes along the outer concourse.
    There is a steep slope leading up to the East Stand Lower and Upper turnstiles.
  • Clear directional signage is provided on the concourse.
  • There is a stadium plan/map on the concourse.
  • There is a steward/member of staff available for assistance on match days.

Level Change (East Stand Lower Tier and Upper Tier - Covered Concourse)

  • Ramp / Slope View
    • There is a ramp/slope located at the south corner of the East Stand.
    • The ramp/slope is used to access the turnstiles for the East Stand, the Changing Places and the Sensory Room.
    • The gradient of the ramp/slope is steep.
    • The ramp/slope is permanent.
    • There is a/are handrail(s) at the ramp.
    • The handrail(s) is/are on both sides.
    • The ramp/slope does bypass the step(s).
  • Step(s) View
    • There is a/are step(s) located on the north corner of the East Stand.
    • The step(s) is/are used to access the turnstiles for the East Stand.
    • There is/are 17 step(s).
    • The step(s) is/are clearly marked.
    • The height of the step(s) is/are between 15cm and 18cm.
    • The depth of the step(s) is/are between the recommended 30cm and 45cm.
    • There is a/are handrail(s) at the step(s).
    • The handrail(s) is/are on both sides.
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do not extend horizontally beyond the first and last steps.

Changing Places (East Stand Lower and Upper Tier - Covered Concourse)

  • Location and Access View
    • The facility is located along the East Stand Lower and Upper Tier covered oncourse.
    • There is ramped/sloped access to the facility.
    • The facility surveyed is for the sole use of disabled people.
    • The colour contrast between the external door and wall is poor.
    • The colour contrast between the internal door and wall is good.
    • You do need a key for the facility.
    • The key is a radar key.
    • The key can be obtained from a steward.
    • The door opens outwards.
    • The door is light.
    • The door is locked by a locking handle.
    • The width of the door is 105cm (3ft 5in).
    • The dimensions of the facility are 300cm x 415cm.
    • There is a clear 200cm x 180cm manoeuvring space in the facility.
    • The facility has a non-slip floor.
    • The colour contrast between the walls and floor is good.
  • Toilet Details View
    • The facility toilet is peninsular.
    • The transfer space on the right as you face the toilet is 200cm (6ft 7in).
    • The transfer space on the left as you face the toilet is 80cm (2ft 7in).
    • Dropdown rails are provided.
    • As you face the toilet the dropdown rail(s) is/are on the right.
    • The colour contrast between the dropdown rail(s) and wall is good.
    • As you face the toilet there are vertical grab rails on both sides.
    • The colour contrast between the wall-mounted grab rails to the left of the toilet and wall is good.
    • The colour contrast between the wall-mounted grab rails to the right of the toilet and wall is good.
    • The height of the toilet seat above floor level is 46cm (1ft 6in).
    • There is a spatula flush.
    • There is a toilet roll holder.
    • The height of the toilet roll holder is 50cm.
    • The toilet has a cistern.
    • The toilet seat colour contrast is good.
    • There is an emergency alarm for the toilet.
    • The emergency pull cord alarm is within reach and fully functional.
  • Changing Bench and Hoist Details View
    • The facility changing bench is wall mounted.
    • The facility changing bench height is adjustable.
    • The length of the facility changing bench is 180cm (5ft 11in).
    • The facility hoist is powered overhead.
    • The overhead hoist covers all areas in the cubicle.
  • Shower Details View
    • There is a shower unit with a detachable shower head.
    • The shower head is height adjustable.
    • The adjustable shower head can be placed between 120cm and 140cm when mounted.
    • There is no seat for the shower.
    • There are not horizontal and/or dropdown rails available on both sides of the shower seat.
    • There is not a vertical grab rail for the shower.
  • Other Facilities View
    • A privacy screen is available.
    • The type of wash basin is adjustable.
    • The wash basin tap type is lever.
    • There is a mixer tap.
    • Wall mounted grab rails are available at the wash basin.
    • As you face the wash basin, the wall mounted grab rails are on both sides.
    • The colour contrast between the wash basin grab rail(s) and wall is good.
    • There is not a soap dispenser.
    • Wide tear off paper roll is available.
    • The wide paper roll dispenser is at the recommended height of 80cm-100cm.
    • There is a hand dryer.
    • The hand dryer is at the recommended height of 80cm-100cm.
    • There is a towel dispenser.
    • The towel dispenser is at the recommended height of 80cm-100cm.
    • There is a mirror.
    • The mirror is placed at a lower level or at an angle for ease of use.
    • There is a/are female sanitary and general domestic waste disposal units.
    • There is an emergency alarm for the facility.
    • The emergency pull cord alarm is within reach and fully functional.
    • There is a coat hook.
    • There are coat hooks in the toilet at 100cm and 135cm from the floor.
    • There is not a flashing fire alarm beacon within the toilet.
    • The lighting levels are good.
  • Comments View
    • There is a hand held soap dispenser available next to the sink.