Access Guide
Contact Details
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Disabled Supporters
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- The telephone number for disabled visitors is 0371 811 2012.
- The email address for disabled visitors is [email protected].
- To view the web page for disabled visitors click here (opens in new tab).
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Ticket Sales
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- The telephone number for ticket sales is 0371 811 1905.
- To view the web page for ticket sales click here (opens in new tab).
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Hospitality
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- The telephone number for hospitality enquiries is 0371 811 1955.
- To view the web page for hospitality click here (opens in new tab).
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Parking
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- The telephone number for parking enquiries is 0371 811 2012.
- To view the web page for parking enquiries click here (opens in new tab).
Getting Help and Assistance
- There is a member of staff available for help and assistance.
- Water bowls for assistance dogs are available.
Getting Here
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By Road
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- Stamford Bridge is located off Fulham Road, in West London. There are various routes to the stadium.
If you are coming from the north, east or west then exit the M25 at junction 15 and take the M4 east bound towards London. Continue on the M4/A4 to Hammersmith, over the Hammersmith fly-over for a further 1.5 miles before turning right onto the A3320 (Earls Court Road). Continue along the A3320 for approximately 1 mile passing Earls Court Tube Station. Turn right onto the A308 (Fulham Road) signposted towards Fulham and Putney. Stamford Bridge is 600 yards on the right.
If you are coming from the south cross the river at Wandsworth Bridge and head up Wandsworth Bridge Road. At the junction with New King’s Road, turn right and then immediately left. This will take you up to Fulham Broadway. Turn right onto Fulham Road and the ground is 400 yards on the left.
On matchdays Fulham Road can be closed to traffic up to two and half hours before kick-off until two and half hours after the final whistle (the length of closure depends on the fixture). - On non matchdays parking is available on the outer concourse. Blue Badge parking bays are located next to the Millennium Hotel.
On matchdays there are 3 Blue Badge parking bays available next to the Millennium Hotel and 3 Blue Badge parking bays available in the Fulham Broadway Shopping Centre car park.
Please contact the club for more information.
- Stamford Bridge is located off Fulham Road, in West London. There are various routes to the stadium.
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By Bus
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- There is a bus stop within 150 metres of the venue.
- To view the route from Fulham Road Bus Stop M please click here (opens in new tab)
To view the route from Fulham Road Bus Stop U please click here (opens in new tab)
To view the route from Fulham Road Bus Stop V please click here (opens in new tab)
To view the route from Fulham Road Bus Stop W please click here (opens in new tab). - For more information on Transport for London please click here (opens new tab).
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By Train
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- The nearest Railway Station is West Brompton.
- West Brompton Station is approximately 1 mile from Stamford Bridge or a 20 minute walk away.
To view the route from West Brompton Station please click here (opens in new tab). - For more information on National Rail please click here (opens new tab).
- For more information on West Brompton Underground Station please click here (opens new tab).
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By Underground
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- The nearest underground station is Fulham Broadway.
- Fulham Broadway Underground Station (District Line) is approximately 260 metres from Stamford Bridge or a 5 minute walk away.
To view the route from Fulham Broadway Station please click here (opens in new tab). - For more information on Fulham Broadway Underground Station please click here (opens new tab).
Traffic Exclusion Zone
- On matchdays Fulham Road can be closed to traffic up to two and half hours before kick-off until two and half hours after the final whistle (the length of closure depends on the fixture).
Car Parking and Drop Off
Outer Concourse
- The outer concourse has either a tarmac or a block paving surface. All stands are accessible via the outer concourse.
There are some slight slopes located along the concourse. - On matchdays there are independent food stalls and mobile counters selling matchday programmes located around the concourse.
On the Shed End Wall there are photographs and information about Chelsea legends. - All entrances into the stadium have step-free access but there are some very easy slopes along the outer concourse.
There is a steep slope leading up to the East Stand Lower and Upper turnstiles. - Clear directional signage is provided on the concourse.
- There is a stadium plan/map on the concourse.
- There is a steward/member of staff available for assistance on match days.
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Stand(s)
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- For more information on the East Stand - Lower Tier (Family Section) please click here - (new tab).
- For more information on the East Stand - Upper Tier please click here - (new tab).
- For more information on the Matthew Harding Stand - Lower Tier please click here - (new tab).
- For more information on the Matthew Harding Stand - Upper Tier please click here - (new tab).
- For more information on the Shed End Stand - Lower Tier please click here - (new tab).
- For more information on the Shed End Stand - Upper Tier please click here - (new tab).
- For more information on the West Stand - Lower Tier please click here - (new tab).
- For more information on the West Stand - Upper Tier please click here - (new tab).
- For more information on the Visitors Stand - Lower Tier please click here - (new tab).
- For more information on the Visitors Stand - Upper Tier please click here - (new tab).
- Ticket Office(s) View
- Shop(s) View
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Bar(s) / Restaurant(s)
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- For more information on Frankie's Sports Bar and Diner please click here - (new tab).
- For more information on the Tea Bar please click here - (new tab).
- For more information on Under the Bridge please click here - (new tab).
- For more information on the 55 Restaurant - Copthorne Hotel please click here - (new tab).
- For more information on 1905 Suite please click here - (new tab).
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Main Reception / Hospitality
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- For more information on the Main Reception please click here - (new tab).
- For more information on the East Stand Reception and Hospitality please click here - (new tab).
- For more information on Ossie's please click here - (new tab).
- For more information on the West Stand Reception and Hospitality please click here - (new tab).
- For more information on the West Stand Executive Boxes - Level 2 please click here - (new tab).
- For more information on the West Stand Millennium Hospitality and Suites please click here - (new tab).
- For more information on the Dixon Suite please click here - (new tab).
- For more information on Jimmys please click here - (new tab).
- For more information on the Champions Club Hospitality please click here - (new tab).
- For more information on the Centenary Club - Copthorne Hotel please click here - (new tab).
- For more information on the Health Club and Spa - Matchday Hospitality please click here - (new tab).
- For more information on SW6 Lounge please click here - (new tab).
- Additional Services View
Ramp(s) / Slope(s) and Step(s) (East Stand Lower Tier and Upper Tier - Covered Concourse)
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Ramp / Slope
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- There is a ramp/slope located at the south corner of the East Stand.
- The ramp/slope is used to access the turnstiles for the East Stand, the Changing Places and the Sensory Room.
- The gradient of the ramp/slope is steep.
- The ramp/slope is permanent.
- There is a/are handrail(s) at the ramp.
- The handrail(s) is/are on both sides.
- The ramp/slope does bypass the step(s).
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Step(s)
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- There is a/are step(s) located on the north corner of the East Stand.
- The step(s) is/are used to access the turnstiles for the East Stand.
- There is/are 17 step(s).
- The step(s) is/are clearly marked.
- The height of the step(s) is/are between 15cm and 18cm.
- The depth of the step(s) is/are between the recommended 30cm and 45cm.
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on both sides.
- Handrails are at the recommended height (90cm-100cm).
- Handrails do cover the flight of stairs throughout its length.
- Handrails are easy to grip.
- Handrails do not extend horizontally beyond the first and last steps.
Changing Places (East Stand Lower and Upper Tier - Covered Concourse)
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Location and Access
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- The facility is located along the East Stand Lower and Upper Tier covered oncourse.
- There is ramped/sloped access to the facility.
- The facility surveyed is for the sole use of disabled people.
- The colour contrast between the external door and wall is poor.
- The colour contrast between the internal door and wall is good.
- You do need a key for the facility.
- The key is a radar key.
- The key can be obtained from a steward.
- The door opens outwards.
- The door is light.
- The door is locked by a locking handle.
- The width of the door is 105cm (3ft 5in).
- The dimensions of the facility are 300cm x 415cm.
- There is a clear 200cm x 180cm manoeuvring space in the facility.
- The facility has a non-slip floor.
- The colour contrast between the walls and floor is good.
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Toilet Details
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- The facility toilet is peninsular.
- The transfer space on the right as you face the toilet is 200cm (6ft 7in).
- The transfer space on the left as you face the toilet is 80cm (2ft 7in).
- Dropdown rails are provided.
- As you face the toilet the dropdown rail(s) is/are on the right.
- The colour contrast between the dropdown rail(s) and wall is good.
- As you face the toilet there are vertical grab rails on both sides.
- The colour contrast between the wall-mounted grab rails to the left of the toilet and wall is good.
- The colour contrast between the wall-mounted grab rails to the right of the toilet and wall is good.
- The height of the toilet seat above floor level is 46cm (1ft 6in).
- There is a spatula flush.
- There is a toilet roll holder.
- The height of the toilet roll holder is 50cm.
- The toilet has a cistern.
- The toilet seat colour contrast is good.
- There is an emergency alarm for the toilet.
- The emergency pull cord alarm is within reach and fully functional.
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Changing Bench and Hoist Details
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- The facility changing bench is wall mounted.
- The facility changing bench height is adjustable.
- The length of the facility changing bench is 180cm (5ft 11in).
- The facility hoist is powered overhead.
- The overhead hoist covers all areas in the cubicle.
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Shower Details
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- There is a shower unit with a detachable shower head.
- The shower head is height adjustable.
- The adjustable shower head can be placed between 120cm and 140cm when mounted.
- There is no seat for the shower.
- There are not horizontal and/or dropdown rails available on both sides of the shower seat.
- There is not a vertical grab rail for the shower.
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Other Facilities
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- A privacy screen is available.
- The type of wash basin is adjustable.
- The wash basin tap type is lever.
- There is a mixer tap.
- Wall mounted grab rails are available at the wash basin.
- As you face the wash basin, the wall mounted grab rails are on both sides.
- The colour contrast between the wash basin grab rail(s) and wall is good.
- There is not a soap dispenser.
- Wide tear off paper roll is available.
- The wide paper roll dispenser is at the recommended height of 80cm-100cm.
- There is a hand dryer.
- The hand dryer is at the recommended height of 80cm-100cm.
- There is a towel dispenser.
- The towel dispenser is at the recommended height of 80cm-100cm.
- There is a mirror.
- The mirror is placed at a lower level or at an angle for ease of use.
- There is a/are female sanitary and general domestic waste disposal units.
- There is an emergency alarm for the facility.
- The emergency pull cord alarm is within reach and fully functional.
- There is a coat hook.
- There are coat hooks in the toilet at 100cm and 135cm from the floor.
- There is not a flashing fire alarm beacon within the toilet.
- The lighting levels are good.
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Comments
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- There is a hand held soap dispenser available next to the sink.