Access Guide
Contact Details
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Disabled Supporters
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- The telephone number for disabled visitors is 0371 811 2012.
- The email address for disabled visitors is [email protected].
- To view the web page for disabled visitors click here (opens in new tab).
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Ticket Sales
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- The telephone number for ticket sales is 0371 811 1905.
- To view the web page for ticket sales click here (opens in new tab).
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Hospitality
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- The telephone number for hospitality enquiries is 0371 811 1955.
- To view the web page for hospitality click here (opens in new tab).
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Parking
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- The telephone number for parking enquiries is 0371 811 2012.
- To view the web page for parking enquiries click here (opens in new tab).
Getting Help and Assistance
- There is a member of staff available for help and assistance.
- Water bowls for assistance dogs are available.
Getting Here
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By Road
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- Stamford Bridge is located off Fulham Road, in West London. There are various routes to the stadium.
If you are coming from the north, east or west then exit the M25 at junction 15 and take the M4 east bound towards London. Continue on the M4/A4 to Hammersmith, over the Hammersmith fly-over for a further 1.5 miles before turning right onto the A3320 (Earls Court Road). Continue along the A3320 for approximately 1 mile passing Earls Court Tube Station. Turn right onto the A308 (Fulham Road) signposted towards Fulham and Putney. Stamford Bridge is 600 yards on the right.
If you are coming from the south cross the river at Wandsworth Bridge and head up Wandsworth Bridge Road. At the junction with New King’s Road, turn right and then immediately left. This will take you up to Fulham Broadway. Turn right onto Fulham Road and the ground is 400 yards on the left.
On matchdays Fulham Road can be closed to traffic up to two and half hours before kick-off until two and half hours after the final whistle (the length of closure depends on the fixture). - On non matchdays parking is available on the outer concourse. Blue Badge parking bays are located next to the Millennium Hotel.
On matchdays there are 3 Blue Badge parking bays available next to the Millennium Hotel and 3 Blue Badge parking bays available in the Fulham Broadway Shopping Centre car park.
Please contact the club for more information.
- Stamford Bridge is located off Fulham Road, in West London. There are various routes to the stadium.
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By Bus
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- There is a bus stop within 150 metres of the venue.
- To view the route from Fulham Road Bus Stop M please click here (opens in new tab)
To view the route from Fulham Road Bus Stop U please click here (opens in new tab)
To view the route from Fulham Road Bus Stop V please click here (opens in new tab)
To view the route from Fulham Road Bus Stop W please click here (opens in new tab). - For more information on Transport for London please click here (opens new tab).
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By Train
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- The nearest Railway Station is West Brompton.
- West Brompton Station is approximately 1 mile from Stamford Bridge or a 20 minute walk away.
To view the route from West Brompton Station please click here (opens in new tab). - For more information on National Rail please click here (opens new tab).
- For more information on West Brompton Underground Station please click here (opens new tab).
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By Underground
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- The nearest underground station is Fulham Broadway.
- Fulham Broadway Underground Station (District Line) is approximately 260 metres from Stamford Bridge or a 5 minute walk away.
To view the route from Fulham Broadway Station please click here (opens in new tab). - For more information on Fulham Broadway Underground Station please click here (opens new tab).
Traffic Exclusion Zone
- On matchdays Fulham Road can be closed to traffic up to two and half hours before kick-off until two and half hours after the final whistle (the length of closure depends on the fixture).
Car Parking and Drop Off
Outer Concourse
- The outer concourse has either a tarmac or a block paving surface. All stands are accessible via the outer concourse.
There are some slight slopes located along the concourse. - On matchdays there are independent food stalls and mobile counters selling matchday programmes located around the concourse.
On the Shed End Wall there are photographs and information about Chelsea legends. - All entrances into the stadium have step-free access but there are some very easy slopes along the outer concourse.
There is a steep slope leading up to the East Stand Lower and Upper turnstiles. - Clear directional signage is provided on the concourse.
- There is a stadium plan/map on the concourse.
- There is a steward/member of staff available for assistance on match days.
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Stand(s)
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- For more information on the East Stand - Lower Tier (Family Section) please click here - (new tab).
- For more information on the East Stand - Upper Tier please click here - (new tab).
- For more information on the Matthew Harding Stand - Lower Tier please click here - (new tab).
- For more information on the Matthew Harding Stand - Upper Tier please click here - (new tab).
- For more information on the Shed End Stand - Lower Tier please click here - (new tab).
- For more information on the Shed End Stand - Upper Tier please click here - (new tab).
- For more information on the West Stand - Lower Tier please click here - (new tab).
- For more information on the West Stand - Upper Tier please click here - (new tab).
- For more information on the Visitors Stand - Lower Tier please click here - (new tab).
- For more information on the Visitors Stand - Upper Tier please click here - (new tab).
- Ticket Office(s) View
- Shop(s) View
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Bar(s) / Restaurant(s)
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- For more information on Frankie's Sports Bar and Diner please click here - (new tab).
- For more information on the Tea Bar please click here - (new tab).
- For more information on Under the Bridge please click here - (new tab).
- For more information on the 55 Restaurant - Copthorne Hotel please click here - (new tab).
- For more information on 1905 Suite please click here - (new tab).
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Main Reception / Hospitality
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- For more information on the Main Reception please click here - (new tab).
- For more information on the East Stand Reception and Hospitality please click here - (new tab).
- For more information on Ossie's please click here - (new tab).
- For more information on the West Stand Reception and Hospitality please click here - (new tab).
- For more information on the West Stand Executive Boxes - Level 2 please click here - (new tab).
- For more information on the West Stand Millennium Hospitality and Suites please click here - (new tab).
- For more information on the Dixon Suite please click here - (new tab).
- For more information on Jimmys please click here - (new tab).
- For more information on the Champions Club Hospitality please click here - (new tab).
- For more information on the Centenary Club - Copthorne Hotel please click here - (new tab).
- For more information on the Health Club and Spa - Matchday Hospitality please click here - (new tab).
- For more information on SW6 Lounge please click here - (new tab).
- Additional Services View
Access Point (Shed End Stand - Upper Tier)
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Access Point
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- This information is for the access point located at the front of the Shed End Stand, to the right as you face the Ticket Office.
- The access point is clearly signed.
- There is step-free access to the access point.
- The access point door(s) does/do contrast visually with its immediate surroundings.
- The door(s) open(s) towards you (pull).
- The door(s) is/are double width.
- The width of the access point opening is 225cm.
- There is a/are handheld ticket reader(s) at the access point.
- There is a steward available for assistance.
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Access to the Stand Concourse
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- There is stepped access from the access point to the stand concourse.
- There is/are 15+ step(s).
- The step(s) is/are clearly marked.
- The height of the step(s) is/are 17cm.
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on both sides going up.
- Handrails are at the recommended height (90cm-100cm).
- Handrails do cover the flight of stairs throughout its length.
- Handrails are easy to grip.
- Handrails do extend horizontally beyond the first and last steps.
Turnstile(s) (Shed End Stand - Upper Tier)
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Turnstile(s)
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- This information is for the turnstile(s) located at the front of the Shed End Stand.
- The turnstile(s) is/are clearly signed.
- The turnstiles are all similar.
- There is step-free access to the turnstile(s) surveyed.
- The turnstile(s) opening width is 50cm.
- There is a/are fixed ticket reader(s) at the turnstile(s) surveyed.
- The height of the ticket reader(s) is/are 130cm.
- There is a steward available for assistance.
- The turnstile(s) can be overcome by using the alternative access point.
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Access to the Stand Concourse
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- There is stepped access from the turnstile(s), to the stand concourse.
- There is/are 15+ step(s).
- The step(s) is/are clearly marked.
- The height of the step(s) is/are 17cm.
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on both sides going up.
- Handrails are at the recommended height (90cm-100cm).
- Handrails do cover the flight of stairs throughout its length.
- Handrails are easy to grip.
- Handrails do extend horizontally beyond the first and last steps.
Stand
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Stand
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- This stand is for home supporters.
- This stand does not have a dedicated access point for wheelchair users.
- There are not designated spaces for wheelchair users within this stand.
- There is no specific seating area for ambulant supporters so please contact the club for more info.
- There is step-free access throughout the concourse area(s).
- The flooring in the concourse area(s) is vinyl/laminate.
- Clear directional signage is provided in the concourse area(s).
- Background music/noise is not played in the concourse area(s).
- The concourse area(s) is/are congested on match days during busy periods (before kick off, just before and during half time and at the end of matches).
- The colour contrast between the walls and floor in the concourse area(s) is poor.
- Lighting levels in the concourse area(s) are good.
- There are food and drink counters situated along the concourse area(s).
- Headsets for audio commentary can be used in this stand.
- Headsets are collected from the Ticket Office or from the Main Reception.
- There is not a deposit charge for the use of headsets.
- If you require a headset please contact the club on 0371 811 2012 or email [email protected] with your name and contact number.
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Access to the Stand Seating
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- There is stepped access from the concourse to stand seating.
- There is/are 5+ step(s).
- The step(s) is/are clearly marked.
- The height of the step(s) is/are 17cm.
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on both sides going up.
- Handrails are at the recommended height (90cm-100cm).
- Handrails do cover the flight of stairs throughout its length.
- Handrails are easy to grip.
- Handrails do not extend horizontally beyond the first and last steps.
- There is/are 1-15+ clearly marked step(s) to access the rows of seating from here.
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Stand Facilities
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- There is not an/are not accessible toilet(s) available within the stand.
- There are standard toilets available within the stand.
- There are not ambulant cubicles available in the standard toilets.
- There is not a separate parent and baby room within the stand.
Food and Drink (Shed End Stand - Upper Tier)
- The food and drink counter(s) is/are located along the concourse.
- The food and drink counter(s) is/are clearly signed.
- There is step-free access to the food and drink counter(s).
- The height of the food and drink counter(s) is/are medium height (77cm - 109cm).
- There is not a low section at the food and drink counter(s) with a height of 76cm or below.
- There is not a hearing assistance system at the food and drink counter(s).
- Plastic / takeaway cups are available.
- Plastic / takeaway cutlery is available.
- Drinking straws are available.
- There is a steward available to provide assistance with ordering food and drink.
- There are large print menus available upon request.