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Ticket Office

Chelsea Football Club - Stamford Bridge, Fulham Road, London, SW6 1HS

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Contact Details

Getting Help and Assistance

  • There is a member of staff available for help and assistance.
  • Water bowls for assistance dogs are available.

Getting Here

Traffic Exclusion Zone

  • On matchdays Fulham Road can be closed to traffic up to two and half hours before kick-off until two and half hours after the final whistle (the length of closure depends on the fixture).

Car Parking and Drop Off

Outer Concourse

  • The outer concourse has either a tarmac or a block paving surface. All stands are accessible via the outer concourse. There are some slight slopes located along the concourse.
  • On matchdays there are independent food stalls and mobile counters selling matchday programmes located around the concourse. On the Shed End Wall there are photographs and information about Chelsea legends.
  • All entrances into the stadium have step-free access but there are some very easy slopes along the outer concourse. There is a slope leading up to the East Stand Lower and Upper Turnstiles.
  • Clear directional signage is provided on the concourse.
  • There is a stadium plan/map on the concourse.
  • There is a steward/member of staff available for assistance on match days.

Ticket Office(s) (Shed End Stand)

  • There is/are 1 ticket office(s) located around the stadium.
  • The ticket office(s) is/are located on the outer wall of the Shed End Stand.
  • The ticket office(s) is/are clearly signed.
  • There is step-free access to the ticket office(s).
  • There is a clear unobstructed route to the ticket office(s).
  • There are windows, TVs, glazed screens or mirrors behind the ticket office(s) which could adversely affect the ability of someone to lip read.
  • The ticket office(s) is/are not placed in front of a background which is patterned.
  • The height of the ticket office(s) is/are medium height (77cm - 109cm).
  • There is sufficient space to write or sign documents on some of the ticket offices.
  • There is a low section at some of the ticket offices with a height of 76cm or below.
  • There is not sufficient space to write or sign documents on the low section(s) of the ticket office(s).
  • There is not a clear knee recess beneath the lowered section(s) of the ticket office(s).
  • The ticket office(s) is/are staffed.
  • There is a hearing assistance system at some of the ticket offices.
  • The hearing assistance system(s) is/are fixed.
  • Some of the hearing assistance systems are signed.
  • Staff are trained to use the system.
  • The ticket office(s) is/are for home and away supporters.
  • The hospitality ticket collection counter is located on the outer wall of the East Stand.