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Club - Trackside

Cheltenham Racecourse, Evesham Road, Cheltenham, Gloucestershire, GL50 4SH

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Access Guide

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Getting Here

  • By Road View
    • Cheltenham Racecourse is located on the outskirts of Cheltenham, off Evesham Road.
      There are a number of different routes to the racecourse, the route will vary depending on the car park or drop-off point you are using.
      For more information on routes to the racecourse please click here (opens new tab).
    • There are 6 parking areas available on racedays; Red Car Park North, Red Car Park South, Green Car Park North, Green Car Park West, Blue Car Park, Yellow Car Park.
      The parking scheme is colour coded, so that your parking zone will match your label and preferred route. Hospitality guests should follow the colour of the car parking pass provided
      There are 2 coach parks located in the Red Car Parks North and South.
  • By Bus View
    • There is a bus stop within 150 metres of the venue.
    • There is a dedicated bus service from the South Car Park into town and the station for The November Meeting and The Festival. For all other meetings bus stops can be found just along Evesham Road from the main roundabout.
      Stagecoach service D and E runs every 6/7 minutes during the day and between 10 minutes and every hour on Monday to Saturday evenings. The service runs hourly on Sundays.
    • For more information on Stagecoach Buses please click here (opens new tab).
  • By Train View
    • The nearest Railway Station is Cheltenham Spa.
    • Trains from London to Cheltenham Spa generally run hourly and take about two hours. Trains from Birmingham generally run every half an hour and take about 35 minutes. From Bristol, trains leave every hour and take about 35 minutes. It is a 10 minute taxi ride from the station.
    • For more information on National Rail please click here (opens new tab).

Getting Help and Assistance

  • For racecourse maps please click here (new tab).
  • There is a member of staff available for help and assistance.
  • Staff receive disability awareness/equality training.
  • There is not a member of staff trained in British Sign Language.
  • Staff do not receive deaf awareness training.
  • There is an assistance dog toilet or toileting area at the venue/near by.
  • Water bowls for assistance dogs are available.
  • Electric scooters and manual wheelchairs are provided through the Event Mobility Charitable Trust.
  • Cheltenham Radio broadcasts live from every Cheltenham fixture (except The April Meeting and Hunter Chase Evening).
    Previews, features, interviews, competitions, reviews and live commentaries all combine to give you the best of the Cheltenham atmosphere, with the latest news and views.
    You can listen live on 87.7FM within 5 miles of the course, through the online web player or via a Cheltenham Radio earpiece.
    The Cheltenham Radio earpiece is available to purchase from racecard kiosks around the racecourse for £5 on the day of racing.

Raceday Parking and Drop-Off

Approach (Lower Parade Ring to Club Trackside)

  • Approach View
    • The surface of the approach is tarmac and block paving.
    • There is step free access on the approach.

Approach (Arkle Walkway to Club Trackside)

  • Approach View
    • The surface of the approach is tarmac and block paving.
  • Ramp/Slope View
    • There is a ramp/slope on the approach.
    • The ramp/slope is permanent, has a slight gradient and has no handrails.

Approach - Mandarin Terrace Walkway to Club Trackside and Main Grandstand Designated Viewing Area

  • The Mandarin Terrace walkway is located off the Paddock.
  • There are single width doors into the walkway.
  • The doors open towards you.
  • The doors opening width is 85cm.
  • The surface of the floor in the walkway is tiled.
  • There is step free access in the walkway.
  • There are then single width doors leading from the walkway to the designated seating area and the Club trackside.
  • The doors open away from you.
  • The doors opening width is 85cm.
  • There is a slight slope after the doors leading to the designated seating area.
  • There are 10 clearly marked, medium height steps with handrails on both sides, to access the Club trackside.

Approach - Tommy Atkins Deli Walkway to Club Trackside

  • The Tommy Atkins Deli walkway is located off the Paddock.
  • There are single width doors into the walkway.
  • The doors open towards you.
  • The doors opening width is 85cm.
  • The surface of the floor in the walkway is tiled.
  • There is a steep ramp located ahead as you enter the walkway.
  • There are 4 clearly marked, medium height steps with handrails on both sides located ahead as you enter.
  • The ramp overcomes the steps
  • There are then single width doors leading from the walkway the Club trackside.
  • The doors open away from you.
  • The doors opening width is 85cm.
  • There is a steep slope leading from the walkway to the Club trackside.

Club - Trackside

  • The trackside area is located at the front of the Princess Royal Stand and the Main Grandstand.
  • On the majority of racedays the Club and Tattersalls trackside areas are merged.
  • During The November Meeting and The Festival, the Club and Tattersalls trackside areas are divided in two.
  • There is step free access to the trackside area from the outer concourse, Vestey Bar and Tattersalls trackside.
  • The surface of the trackside area is tarmac and grass.
  • There is bench seating available.
  • The trackside area is on a slight slope leading down to the front.
  • There is step free access to the Club Lawn.
  • The betting ring is located within the Tattersalls trackside area.
  • There is step free access to the betting ring.

Designated Seating Area(s) (Club - Trackside)

  • There is ramped/sloped access to the designated seating area.
  • The gradient of the ramp/slope is slight.
  • The designated seating area(s) is/are clearly marked.
  • The view from the seating area is good.
  • Companions sit behind the patron.
  • There is sufficient space for an assistance dog to rest.
  • There is a dedicated steward to provide assistance.
  • There is an accessible toilet close to the seating area.

Club - Princess Royal Stand Steppings

  • The steppings are located at the front of the Princess Royal Stand.
  • The steppings can be accessed from the trackside area and the rear of the Princess Royal Stand.
  • There are 1-15+ medium height steps from the front of the steppings to the rear.
  • There are stanchions located in places along the steppings.
  • The steps pathway is clearly marked.

Counter (Betting Counter- Princess Royal Stand Trackside)

  • Counter View
    • The counter is located at the centre of the Princess Royal Stand steppings.
    • There is step-free access to the counter.
    • There is a clear unobstructed route to the counter.
    • There are windows, TVs, glazed screens or mirrors behind the counter which could adversely affect the ability of someone to lip read.
    • The counter is not placed in front of a background which is patterned.
    • The height of the counter is medium height (77cm - 109cm).
    • There is not sufficient space to write or sign documents on the counter.
    • There is a lowered section of the counter.
    • The lowered section of the counter is not at the recommended height of 76cm.
    • There is not sufficient space to write or sign documents on the lowered section of the counter.
    • There is not a clear knee recess beneath the lowered section of the counter.
    • The counter is staffed.
    • There is not a hearing assistance system at the counter.

Club - Main Grandstand Steppings

  • The steppings are located at the front of the Main Grandstand
  • The steppings can be accessed from the trackside area and the rear of the Main Grandstand.
  • There are 1-15+ medium height steps from the front of the steppings to the rear.
  • There are stanchions located in places along the steppings.

Designated Seating Area(s) (Club - Main Grandstand Steppings)

  • There is ramped/sloped access to the designated seating area.
  • The gradient of the ramp/slope is slight.
  • The ramp/slope is permanent.
  • There is not a/are not handrail(s) at the ramp.
  • The designated seating area(s) is/are clearly signed.
  • The view from the seating area is good.
  • Companions sit behind the patron.
  • There is sufficient space for an assistance dog to rest.
  • There is a dedicated steward to provide assistance.
  • There is an accessible toilet close to the seating area.

Accessible Toilet(s) (Club Trackside and Parade Ring)

  • There is an/are accessible toilet(s) for public use.
  • Location and Access View
    • The accessible toilet surveyed is for the sole use of disabled people.
    • This accessible toilet is located on the corner of the Princess Royal Stand, between the Parade Ring and the Club trackside.
    • There is step free access to the accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is required for the accessible toilet.
    • The key is a radar key.
    • The key can be obtained from a steward.
    • There is Braille and pictorial signage on or near the toilet door.
    • The door opens outwards.
    • The door is heavy.
    • The door is locked by a locking handle.
    • The width of the accessible toilet door is 86cm (2ft 10in).
    • The dimensions of the accessible toilet are 170cm x 250cm (5ft 7in x 8ft 2in).
    • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
    • The toilet has a non slip floor.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 70cm (2ft 4in).
    • There is a flush on the transfer side.
    • There is a spatula type lever flush.
    • There is a dropdown rail on the transfer side.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • There is not a flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are female sanitary disposal units.
    • There is a/are coat hook(s).
    • There are coat hooks in the toilet at 115cm and 140cm from the floor.
  • Position of Fixtures View
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
    • There is a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • There is a mirror.
    • The mirror is placed at a lower level or at an angle for ease of use.
    • There is not a shelf next to the toilet.
    • The toilet has a cistern.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • There are vertical wall-mounted grab rails on both sides of the wash basin.
    • The wash basin tap type is lever.
    • There is a mixer tap.
    • There is a soap dispenser.
    • The soap dispenser cannot be reached from seated on the toilet.
    • The height of the soap dispenser is 80cm.
    • There is not a towel dispenser.
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is poor.
    • The contrast between the internal door and wall is good.
    • The contrast between the dropdown rail(s) and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The toilet seat colour contrast is good.
    • The contrast between the walls and floor is good.
    • The lighting levels are good.
  • Comments View
    • There is a similar accessible toilet located next to this one. This toilet has a lateral transfer space on the left.

Standard Toilet(s) (Club Trackside and Parade Ring)

  • Standard toilet facilities are available.
  • Access to Standard Female and Male Toilet(s) View
    • The female and male toilet facilities that were surveyed are located on the corner of the Princess Royal Stand, between the Parade Ring and the Club trackside.
    • There is step free access to the female and male toilet(s).
    • There is pictorial signage on or near the toilet door.
    • An ambulant toilet with wall-mounted grab rails is available.
    • There are horizontal grab rails on both sides of the seat and a vertical rail on the right.
    • The wash basin tap type is sensor.
    • There is not a flashing fire alarm beacon within the toilets.
    • Lighting levels are good.

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