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Main Grandstand - Level 3 National Hunt Room(s)

Cheltenham Racecourse, Evesham Road, Cheltenham, Gloucestershire, GL50 4SH

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Access Guide

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Getting Here

  • By Road View
    • Cheltenham Racecourse is located on the outskirts of Cheltenham, off Evesham Road.
      There are a number of different routes to the racecourse, the route will vary depending on the car park or drop-off point you are using.
      For more information on routes to the racecourse please click here (opens new tab).
    • There are 6 parking areas available on racedays; Red Car Park North, Red Car Park South, Green Car Park North, Green Car Park West, Blue Car Park, Yellow Car Park.
      The parking scheme is colour coded, so that your parking zone will match your label and preferred route. Hospitality guests should follow the colour of the car parking pass provided
      There are 2 coach parks located in the Red Car Parks North and South.
  • By Bus View
    • There is a bus stop within 150 metres of the venue.
    • There is a dedicated bus service from the South Car Park into town and the station for The November Meeting and The Festival. For all other meetings bus stops can be found just along Evesham Road from the main roundabout.
      Stagecoach service D and E runs every 6/7 minutes during the day and between 10 minutes and every hour on Monday to Saturday evenings. The service runs hourly on Sundays.
    • For more information on Stagecoach Buses please click here (opens new tab).
  • By Train View
    • The nearest Railway Station is Cheltenham Spa.
    • Trains from London to Cheltenham Spa generally run hourly and take about two hours. Trains from Birmingham generally run every half an hour and take about 35 minutes. From Bristol, trains leave every hour and take about 35 minutes. It is a 10 minute taxi ride from the station.
    • For more information on National Rail please click here (opens new tab).

Getting Help and Assistance

  • For racecourse maps please click here (new tab).
  • There is a member of staff available for help and assistance.
  • Staff receive disability awareness/equality training.
  • There is not a member of staff trained in British Sign Language.
  • Staff do not receive deaf awareness training.
  • There is an assistance dog toilet or toileting area at the venue/near by.
  • Water bowls for assistance dogs are available.
  • Electric scooters and manual wheelchairs are provided through the Event Mobility Charitable Trust.
  • Cheltenham Radio broadcasts live from every Cheltenham fixture (except The April Meeting and Hunter Chase Evening).
    Previews, features, interviews, competitions, reviews and live commentaries all combine to give you the best of the Cheltenham atmosphere, with the latest news and views.
    You can listen live on 87.7FM within 5 miles of the course, through the online web player or via a Cheltenham Radio earpiece.
    The Cheltenham Radio earpiece is available to purchase from racecard kiosks around the racecourse for £5 on the day of racing.

Raceday Parking and Drop-Off

Introduction

  • There are entrances to the Main Grandstand located on Level 1 (Betting Hall), Level 2 (The Winged Ox) and Level 3.
  • The entrance into the Main Grandstand on Level 3 is via the Hall of Fame.
  • All the facilities on Levels 1 to 5 can be accessed by using the main lift.
  • For further information on these entrances, please see the relevant guides.

National Hunt Room(s)

  • The National Hunt Room(s) can be used as one large space or two rooms if required.
  • The rooms become National Hunt Room 1 and National Hunt Room 2 when split.
  • Access to National Hunt Room 1 is via the Mandarin Kitchen Walkway Entrance and Lift.
  • Access to National Hunt Room 2 is via the National Hunt Room and Annual Members Bars Lift and Entrance.

Outside Access (National Hunt and Annual Members Lounges Lift Entrance)

  • Entrance View
    • This information is for the entrance located off the Paddock area of the Main Grandstand outer concourse.
    • The entrance area/door is clearly signed.
    • There is step-free access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are double width.
    • The door(s) is/are heavy.
    • The width of the door opening is 160cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.

Lift (National Hunt Room and Annual Members Lounges Lift)

  • There is a lift for public use.
  • The lift is located to the right as you enter the National Hunt Room and Annual Members Lounges Lift Entrance.
  • The lift is clearly visible from the entrance.
  • The lift is approximately 2m (2yd 7in) from the National Hunt Room and Annual Members Lounges Lift Entrance.
  • The lift is a standard lift.
  • A member of staff does not need to be notified for use of the lift.
  • The floors which are accessible by this lift are Ground Level and Level 3.
  • Clear signs indicating the facilities on each floor are provided on lift lobby landings.
  • There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
  • Lift doors do contrast visually with lift lobby walls.
  • The external controls for the lift are not within 90cm - 110cm from the floor.
  • The colour contrast between the external lift controls and the control plate is poor.
  • The colour contrast between the external lift control plate and the wall is poor.
  • The clear door width is 107cm (3ft 6in).
  • The dimensions of the lift are 165cm x 190cm (5ft 5in x 6ft 3in).
  • There are no separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • There is not a list of floor services available within the lift.
  • The lift does not have a visual floor indicator.
  • The lift does not have an audible announcer.
  • The controls for the lift are not within 90cm - 120cm from the floor.
  • Some of the controls are above 120cm in height.
  • There is not a hearing loop system.
  • The lift does not have Braille markings.
  • The lift does not have tactile markings.
  • The lighting levels in the lift are good.
  • Comments View
    • This lift can be used to access Ground Level (Outer Concourse) and Level 3 (Annual Members Lounges).

Entrance (National Hunt Room)

  • Entrance View
    • This information is for the entrance located to the right as you exit the National Hunt Room and Annual Members Lounges Lift.
    • The entrance area/door is clearly signed.
    • There is step free access at this entrance, via lift.
    • The entrance door(s) does/do contrast visually with its immediate surroundings.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are double width.
    • The door(s) is/are heavy.
    • The width of the door opening is 160cm.

Outside Access (The Mandarin Kitchen Walkway Entrance)

  • Entrance View
    • This information is for the entrance located off the Paddock area of the Main Grandstand outer concourse.
    • The entrance area/door is clearly signed.
    • There is step free access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are single width.
    • The door(s) is/are heavy.
    • The width of the door opening is 82cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.

Lift (The Mandarin Kitchen Walkway Entrance Lift)

  • There is a lift for public use.
  • The lift is located to the left as you enter The Mandarin Kitchen Walkway Entrance.
  • The lift is clearly visible from the entrance.
  • The lift is approximately 1m (3ft 3in) from the Mandarin Kitchen Walkway Entrance.
  • The lift is a standard lift.
  • A member of staff does not need to be notified for use of the lift.
  • The floors which are accessible by this lift are Ground Level, Level 3, Level 4 and Level 5.
  • Clear signs indicating the facilities on each floor are provided on lift lobby landings.
  • There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
  • Lift doors do contrast visually with lift lobby walls.
  • The external controls for the lift are within 90cm - 110cm from the floor.
  • The colour contrast between the external lift controls and the control plate is fair.
  • The colour contrast between the external lift control plate and the wall is fair.
  • The clear door width is 108cm (3ft 7in).
  • The dimensions of the lift are 185cm x 170cm (6ft 1in x 5ft 7in).
  • There are no separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does not have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • There is not a hearing loop system.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The lighting levels in the lift are good.
  • Comments View
    • This lift can be used to access the Ground Level (Outer Concourse), Level 3 (The National Hunt Room), Level 4 (Hatton's Grace Room) and Level 5 (Boxes).
    • The boxes located closest to this lift are Boxes 5068-5076.

Entrance (National Hunt Room Foyer)

  • Entrance View
    • This information is for the entrance located on Level 3 of the Main Grandstand, to the left as you exit the Mandarin Kitchen Walkway Lift.
    • The entrance area/door is clearly signed.
    • There is step free access at this entrance.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are double width.
    • The door(s) is/are heavy.
    • The width of the door opening is 150cm.

Outside Access (Main Grandstand Level 3 Walkway Entrance)

  • Entrance View
    • This information is for the entrance located off the Main Grandstand Level 3 walkway.
    • The entrance area/door is clearly signed.
    • There is stepped access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does/do contrast visually with its immediate surroundings.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are double width.
    • The door(s) is/are heavy.
    • The width of the door opening is 190cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • Step(s) View
    • The step(s) is/are located in front of the entrance.
    • There is/are 1 step(s).
    • The step(s) is/are not clearly marked.
    • The height of the step(s) is/are not between 15cm and 18cm.
    • The height of the step(s) is/are 7cm.
    • The going of the step(s) is/are not between 30cm and 45cm.
    • There is not a/are not handrail(s) at the step(s).

Other Floors (Main Grandstand Levels 2-5 Walkways)

  • Stairs View
    • Stairs can be used to access other floors.
    • The stairs are for public use.
    • The stairs are located off the Paddock area of the Main Grandstand outer concourse.
    • There are manual, heavy, double doors to enter and exit the stairwell on all floors.
    • The floors which are accessible by stairs are Level 2, Level 3, Level 4 and Level 5.
    • There are 15+ steps between floors.
    • The height of the step(s) is/are between the recommended 15cm and 18cm.
    • The going of the step(s) is/are not between the recommended 30cm and 45cm.
    • The steps are not clearly marked.
    • There is a/are handrail(s) at the step(s).
    • The steps have a handrail on both sides.
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do extend horizontally beyond the first and last steps.
    • There is a landing.
    • The lighting levels at the steps are good.

National Hunt Room Foyer

  • There is seating available within the National Hunt Room foyer.
  • There is also a betting counter available within the foyer.
  • There are male and female standard toilets located off the foyer area.

Counter (Betting Counter - National Hunt Room Foyer)

  • Counter View
    • The counter is located within the National Hunt Room foyer.
    • There is step-free access to the counter.
    • There is a clear unobstructed route to the counter.
    • There are windows, TVs, glazed screens or mirrors behind the counter which could adversely affect the ability of someone to lip read.
    • The counter is not placed in front of a background which is patterned.
    • The lighting levels at the counter are good.
    • The height of the counter is high (110cm+).
    • There is sufficient space to write or sign documents on the counter.
    • There is not a lowered section of the counter.
    • The counter is staffed.
    • The type of flooring in this area is carpet.

Hospitality (National Hunt Room)

  • The room is located on Level 3 of the Main Grandstand.
  • There is step free access to this area.
  • There is step free access within this area.
  • There is ample room for a wheelchair user to manoeuvre.
  • The type of flooring in this area is carpet.
  • The lighting levels are good.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • No chairs have armrests on both sides.
  • There is not a hearing assistance system.
  • Background music varies according to the function/event.
  • The type of service provided in this room can vary.
  • The layout of the room varies according to what it is being used for.
  • There is not an/are not accessible toilet(s) available within the room/suite.
  • There are standard toilets available within the room/suite.
  • There are not ambulant cubicles available in the standard toilets.
  • There is not a separate parent and baby room within the room/suite.

Counter (Betting Counter - National Hunt Room)

  • Counter View
    • The counter is located within the National Hunt Room.
    • There is step-free access to the counter.
    • There is a clear unobstructed route to the counter.
    • There are windows, TVs, glazed screens or mirrors behind the counter which could adversely affect the ability of someone to lip read.
    • The counter is not placed in front of a background which is patterned.
    • The lighting levels at the counter are good.
    • The height of the counter is high (110cm+).
    • There is sufficient space to write or sign documents on the counter.
    • There is not a lowered section of the counter.
    • The counter is staffed.
    • The type of flooring in this area is carpet.

Exit (National Hunt Room(s) to Seats A104-K152)

  • Exit View
    • This information is for the exit located on the racecourse side of the National Hunt Room(s).
    • The exit area/door is not clearly signed internally.
    • The exit is step free.
    • There is a canopy or recess which provides weather protection at this exit.
    • The exit door(s) does/do contrast visually with its immediate surroundings.
    • The door(s) open(s) towards you (pull).
    • The door(s) is/are double width.
    • The door(s) is/are heavy.
    • The width of the door opening is 150cm.
    • There is a small lip on the threshold of the exit, with a height of 2cm or below.
  • Comments View
    • There are a total of three exit doors leading from the National Hunt Room(s) to the Level 3 seating area.
    • Two exits are located in National Hunt Room 1. These exits provide access to rows A-K, seats 138-152.
    • One exit is located in National Hunt Room 2. This exit provides access to rows A-K, seats 104-137.

Access to Seats A104-K152

  • There are 6 medium height (16cm high), clearly marked steps with handrails on both sides leading up from all the National Hunt Room(s) exits to the seating.
  • There is one 55cm wide row of seating on the level landing located at the top of the initial 6 steps.
  • There are then 7 deep (22cm high) steps leading down and 10 deep (22cm high) steps leading up to the rest of the seating.

Accessible Toilet(s)

  • There is not an/are not accessible toilet(s) for public use.
  • The nearest accessible toilet(s) is/are located off the Level 3 Tattersalls foyer, by the entrance into the Sovereign Room.

Standard Toilet(s)

  • Standard toilet facilities are available.
  • Access to Standard Female and Male Toilet(s) View
    • The female and male toilet facilities that were surveyed are located off the National Hunt Room foyer.
    • There is step free access to the female and male toilet(s).
    • There is pictorial signage on or near the toilet door.
    • An ambulant toilet with wall-mounted grab rails is not available.
    • The wash basin tap type is twist/turn.
    • There is not a flashing fire alarm beacon within the toilets.
    • Lighting levels are good.

Related Access Guides