Skip to main content

Main Grandstand - Level 5 Executive Boxes

Cheltenham Racecourse, Evesham Road, Cheltenham, Gloucestershire, GL50 4SH

View Accessibility Symbols

Accessibility Symbols

For more information about what these symbols mean, view our Accessibility Symbols Guide.

Close this popup window.

Access Guide

Show Easy Read

Getting Here

  • By Road View
    • Cheltenham Racecourse is located on the outskirts of Cheltenham, off Evesham Road.
      There are a number of different routes to the racecourse, the route will vary depending on the car park or drop-off point you are using.
      For more information on routes to the racecourse please click here (opens new tab).
    • There are 6 parking areas available on racedays; Red Car Park North, Red Car Park South, Green Car Park North, Green Car Park West, Blue Car Park, Yellow Car Park.
      The parking scheme is colour coded, so that your parking zone will match your label and preferred route. Hospitality guests should follow the colour of the car parking pass provided
      There are 2 coach parks located in the Red Car Parks North and South.
  • By Bus View
    • There is a bus stop within 150 metres of the venue.
    • There is a dedicated bus service from the South Car Park into town and the station for The November Meeting and The Festival. For all other meetings bus stops can be found just along Evesham Road from the main roundabout.
      Stagecoach service D and E runs every 6/7 minutes during the day and between 10 minutes and every hour on Monday to Saturday evenings. The service runs hourly on Sundays.
    • For more information on Stagecoach Buses please click here (opens new tab).
  • By Train View
    • The nearest Railway Station is Cheltenham Spa.
    • Trains from London to Cheltenham Spa generally run hourly and take about two hours. Trains from Birmingham generally run every half an hour and take about 35 minutes. From Bristol, trains leave every hour and take about 35 minutes. It is a 10 minute taxi ride from the station.
    • For more information on National Rail please click here (opens new tab).

Getting Help and Assistance

  • For racecourse maps please click here (new tab).
  • There is a member of staff available for help and assistance.
  • Staff receive disability awareness/equality training.
  • There is not a member of staff trained in British Sign Language.
  • Staff do not receive deaf awareness training.
  • There is an assistance dog toilet or toileting area at the venue/near by.
  • Water bowls for assistance dogs are available.
  • Electric scooters and manual wheelchairs are provided through the Event Mobility Charitable Trust.
  • Cheltenham Radio broadcasts live from every Cheltenham fixture (except The April Meeting and Hunter Chase Evening).
    Previews, features, interviews, competitions, reviews and live commentaries all combine to give you the best of the Cheltenham atmosphere, with the latest news and views.
    You can listen live on 87.7FM within 5 miles of the course, through the online web player or via a Cheltenham Radio earpiece.
    The Cheltenham Radio earpiece is available to purchase from racecard kiosks around the racecourse for £5 on the day of racing.

Raceday Parking and Drop-Off

Introduction

  • There are entrances to the Main Grandstand located on Level 1 (Betting Hall), Level 2 (The Winged Ox) and Level 3.
  • The entrance into the Main Grandstand on Level 3 is via the Hall of Fame.
  • All the facilities on Levels 1 to 5 can be accessed by using the main lift.
  • For further information on these entrances, please see the relevant guides.

Entrance (Hall of Fame to Tattersalls/Main Grandstand Level 3)

  • Entrance View
    • This information is for the entrance located ahead as you enter the Hall of Fame main entrance, at the rear of the corridor.
    • The entrance area/door is clearly signed.
    • There is step free access at this entrance.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are double width.
    • The door(s) is/are heavy.
    • The width of the door opening is 160cm.

Other Floors (Main)

  • Stairs View
    • Stairs can be used to access other floors.
    • The stairs are for public use.
    • There are manual, heavy, double doors to enter and exit the stairwell on all floors.
    • The floors which are accessible by stairs are Level 1, Level 2, Level 3, Level 4 and Level 5.
    • There are 15+ steps between floors.
    • The height of the step(s) is/are between the recommended 15cm and 18cm.
    • The going of the step(s) is/are between the recommended 30cm and 45cm.
    • The steps are clearly marked.
    • There is a/are handrail(s) at the step(s).
    • The steps have a handrail on both sides.
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do extend horizontally beyond the first and last steps.
    • There is a landing.
    • Clear signs indicating the facilities on each floor are not provided on landings.
    • The lighting levels at the steps are varied.
  • Comments View
    • These stairs can be used to access the Betting Hall (Level 1), The Winged Ox (Level 2), The Annual Members Lounges (Level 3), Executive Boxes (Levels 4 and 5) and the Panoramic Restaurant (Level 5).

Lift (Main)

  • There is a lift for public use.
  • The lift is located within the Tattersalls Stand.
  • The lift is a standard lift.
  • A member of staff does not need to be notified for use of the lift.
  • The floors which are accessible by this lift are Level 1, Level 2, Level 3, Level 4 and Level 5.
  • Clear signs indicating the facilities on each floor are provided on lift lobby landings.
  • There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
  • Lift doors do contrast visually with lift lobby walls.
  • The external controls for the lift are within 90cm - 110cm from the floor.
  • The colour contrast between the external lift controls and the control plate is good.
  • The colour contrast between the external lift control plate and the wall is good.
  • The clear door width is 107cm (3ft 6in).
  • The dimensions of the lift are 192cm x 138cm (6ft 4in x 4ft 6in).
  • There are no separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • There is a list of floor services available within the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • There is a hearing loop system.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The lighting levels in the lift are good.
  • There is a/are similar lift(s) available.
  • Comments View
    • This lift can be used to access the Betting Hall (Level 1), The Winged Ox (Level 2), The Annual Members Lounges (Level 3), Executive Boxes (Levels 4 and 5) and the Panoramic Restaurant (Level 5).
    • The boxes located closest to this lift are Boxes 4008-4028.

Outside Access (Annual Members Lounges and Level 4-5 Boxes Lift Entrance)

  • Entrance View
    • This information is for the entrance located off the Paddock area of the Main Grandstand outer concourse.
    • The entrance area/door is clearly signed.
    • There is step free access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are double width.
    • The door(s) is/are heavy.
    • The width of the door opening is 200cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.

Lift (Annual Members Lounges and Level 4-5 Boxes Lift)

  • There is a lift for public use.
  • The lift is located to the right as you enter the Annual Members Lounges and Level 4-5 Boxes Lift Entrance.
  • The lift is clearly visible from the entrance.
  • The lift is approximately 3m (3yd 10in) from the Annual Members Lounges and Level 4-5 Boxes Lift Entrance.
  • The lift is a standard lift.
  • A member of staff does not need to be notified for use of the lift.
  • The floors which are accessible by this lift are Level 1, Level 2, Level 3, Level 4 and Level 5.
  • Clear signs indicating the facilities on each floor are provided on lift lobby landings.
  • There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
  • Lift doors do contrast visually with lift lobby walls.
  • The external controls for the lift are within 90cm - 110cm from the floor.
  • The colour contrast between the external lift controls and the control plate is good.
  • The colour contrast between the external lift control plate and the wall is good.
  • The clear door width is 107cm (3ft 6in).
  • The dimensions of the lift are 195cm x 160cm (6ft 5in x 5ft 3in).
  • There are no separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • There is not a list of floor services available within the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • There is not a hearing loop system.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The lighting levels in the lift are good.
  • Comments View
    • This lift is used to access Level 1 (The Paddock), Level 2 (Cottage Rake), Level 3 (Insurance Bar), Level 4 (Boxes 4030-4052), Level 5 (5030-5052).
    • The boxes located closest to this lift are Boxes 4030-4052 and 5030-5052.

Outside Access (Tommy's Deli Walkway Entrance)

  • Entrance View
    • This information is for the entrance located off the Paddock area of the Main Grandstand outer concourse.
    • The entrance area/door is clearly signed.
    • There is step free access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does/do contrast visually with its immediate surroundings.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are double width.
    • The door(s) is/are heavy.
    • The width of the door opening is 140cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.

Lift (Tommy's Deli Walkway Entrance Lift)

  • There is a lift for public use.
  • The lift is located to the left as you enter the Tommy's Deli Walkway Entrance.
  • The lift is clearly visible from the entrance.
  • The lift is approximately 4m (4yd 1ft) from the Tommy's Deli Walkway Entrance.
  • The lift is a standard lift.
  • A member of staff does not need to be notified for use of the lift.
  • The floors which are accessible by this lift are Ground Level, Level 4 and Level 5.
  • Clear signs indicating the facilities on each floor are provided on lift lobby landings.
  • There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
  • Lift doors do contrast visually with lift lobby walls.
  • The external controls for the lift are within 90cm - 110cm from the floor.
  • The colour contrast between the external lift controls and the control plate is fair.
  • The colour contrast between the external lift control plate and the wall is good.
  • The clear door width is 106cm (3ft 6in).
  • The dimensions of the lift are 165cm x 190cm (5ft 5in x 6ft 3in).
  • There are no separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • There is not a list of floor services available within the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • There is not a hearing loop system.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The lighting levels in the lift are good.
  • Comments View
    • This lift can be used to access the Levels 4 and 5.
    • The boxes located closest to this lift are Boxes 4054-4070 and 5054-5066.

Outside Access (The Mandarin Kitchen Walkway Entrance)

  • Entrance View
    • This information is for the entrance located off the Paddock area of the Main Grandstand outer concourse.
    • The entrance area/door is clearly signed.
    • There is step free access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are single width.
    • The door(s) is/are heavy.
    • The width of the door opening is 82cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.

Lift (The Mandarin Kitchen Walkway Entrance Lift)

  • There is a lift for public use.
  • The lift is located to the left as you enter The Mandarin Kitchen Walkway Entrance.
  • The lift is clearly visible from the entrance.
  • The lift is approximately 1m (3ft 3in) from the Mandarin Kitchen Walkway Entrance.
  • The lift is a standard lift.
  • A member of staff does not need to be notified for use of the lift.
  • The floors which are accessible by this lift are Ground Level, Level 3, Level 4 and Level 5.
  • Clear signs indicating the facilities on each floor are provided on lift lobby landings.
  • There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
  • Lift doors do contrast visually with lift lobby walls.
  • The external controls for the lift are within 90cm - 110cm from the floor.
  • The colour contrast between the external lift controls and the control plate is fair.
  • The colour contrast between the external lift control plate and the wall is fair.
  • The clear door width is 108cm (3ft 7in).
  • The dimensions of the lift are 185cm x 170cm (6ft 1in x 5ft 7in).
  • There are no separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does not have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • There is not a hearing loop system.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The lighting levels in the lift are good.
  • Comments View
    • This lift can be used to access the Ground Level (Outer Concourse), Level 3 (The National Hunt Room), Level 4 (Hatton's Grace Room) and Level 5 (Boxes).
    • The boxes located closest to this lift are Boxes 5068-5076.

Getting Around (Level 5)

  • Access View
    • There is step free access throughout the area.
    • There is a steep slope, with no handrails, for access to the Level 5 boxes from the main lift.
    • The width of the ramp/slope is 130cm (4ft 3in).
    • There is a standard lift which overcomes the ramp/slope.
  • Circulation View
    • There are doors in corridors/walkways which have to be opened manually.
    • There are corridors/walkways with a surface width of less than 120cm (excluding any permanent obstructions over a small distance).
    • The type of flooring in corridors/walkways is carpet.
    • There is some flooring in corridors/walkways which includes patterns or colours which could be confusing or look like steps or holes to some people.
    • There is good colour contrast between the walls and floor in the majority of corridors/walkways.
    • There are seats with armrests on both sides at regular intervals.
    • The lighting levels are varied.
    • Access to other floors/levels is via stairs and lift.
  • Signage View
    • Wayfinding signage is provided.
    • The colour, design and typeface of signs is not consistent throughout the building.

Level 5 Lounge

  • The Level 5 lounge is located opposite Boxes 5030-5052.
  • The lounge has tables available and chairs with no armrests. The height of the tables are between 73cm - 100cm.
  • There is a bar/counter available that is medium height (77cm-109cm).
  • The surface of the lounge consists of carpet.

Executive Boxes (Box 5034)

  • The box is located on Level 5, off the boxes 5030-5052 corridor.
  • There are 23 boxes on this floor.
  • The box surveyed was Box 5034.
  • There is step free access to this area.
  • There is a/are single, heavy manual door(s) to access this area.
  • The door opening width(s) is/are 75cm+ for the room(s).
  • There is step free access within this area.
  • There is not ample room for a wheelchair user to manoeuvre.
  • The type of flooring in this area is carpet.
  • The lighting levels are good.
  • The clear floor space beneath tables in the room(s) is 73cm.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • No chairs have armrests on both sides.
  • The type of service provided in this box can vary.
  • There is a single, heavy, manual door with an opening width of 75cm+ leading out to the racecourse viewing area. The back row of the viewing area has level access. The front row of the viewing area is accessed via 2 medium height steps.

Counter (Betting Counter- Boxes 5030-5052 Corridor)

  • Counter View
    • The counter is located on level 5, off the 5030-5052 corridor.
    • There is step-free access to the counter.
    • There is a clear unobstructed route to the counter.
    • There are windows, TVs, glazed screens or mirrors behind the counter which could adversely affect the ability of someone to lip read.
    • The counter is not placed in front of a background which is patterned.
    • The lighting levels at the counter are good.
    • The height of the counter is medium height (77cm - 109cm).
    • There is sufficient space to write or sign documents on the counter.
    • There is not a lowered section of the counter.
    • The counter is staffed.
    • There is not a hearing assistance system at the counter.
    • The type of flooring in this area is carpet.

Executive Boxes (Box 5058)

  • The box is located on Level 5, off the boxes 5054-5066 corridor.
  • There are 23 boxes on this floor.
  • The box surveyed was Box 5058.
  • There is step free access to this area.
  • There is a/are single, heavy manual door(s) to access this area.
  • The door opening width(s) is/are 75cm+ for the room(s).
  • There is step free access within this area.
  • There is not ample room for a wheelchair user to manoeuvre.
  • The type of flooring in this area is vinyl/laminate.
  • There is flooring which is shiny and could cause issues with glare or look slippery to some people.
  • The lighting levels are good.
  • The clear floor space beneath tables in the room(s) is 88cm.
  • No chairs are permanently fixed.
  • No chairs have armrests on both sides.
  • The type of service provided in this box can vary.
  • There is a single, heavy, manual door with an opening width of 75cm+ leading out to the racecourse viewing area. The back row of the viewing area has level access. The front row of the viewing area is accessed via 2 medium height steps.

Counter (Betting Counter - Boxes 5054-5066 Corridor)

  • Counter View
    • The counter is located on Level 5, off the 5054-5066 corridor.
    • There is step-free access to the counter.
    • There is a clear unobstructed route to the counter.
    • There are windows, TVs, glazed screens or mirrors behind the counter which could adversely affect the ability of someone to lip read.
    • The counter is not placed in front of a background which is patterned.
    • The lighting levels at the counter are good.
    • The height of the counter is high (110cm+).
    • There is sufficient space to write or sign documents on the counter.
    • There is not a lowered section of the counter.
    • The counter is staffed.
    • There is not a hearing assistance system at the counter.
    • The type of flooring in this area is carpet.

Executive Boxes (Box 5072)

  • The box is located on Level 5, off the boxes 5068-5076 corridor.
  • There are 23 boxes on this floor.
  • The box surveyed was Box 5072.
  • There is step free access to this area.
  • There is a/are single, heavy manual door(s) to access this area.
  • The door opening width(s) is/are 75cm+ for the room(s).
  • There is step free access within this area.
  • There is not ample room for a wheelchair user to manoeuvre.
  • The type of flooring in this area is carpet.
  • The lighting levels are good.
  • The clear floor space beneath tables in the room(s) is 73cm.
  • No chairs are permanently fixed.
  • No chairs have armrests on both sides.
  • The type of service provided in this box can vary.
  • There is a single, heavy, manual door with an opening width of 75cm+ leading out to the racecourse viewing area. The back row of the viewing area has level access. The front row of the viewing area is accessed via 2 medium height steps.

Counter (Betting Counter - Boxes 5068-5076 Corridor)

  • Counter View
    • The counter is located on Level 5, off the boxes 5068-5076 corridor.
    • There is step-free access to the counter.
    • There is a clear unobstructed route to the counter.
    • The counter is not placed in front of a background which is patterned.
    • The lighting levels at the counter are good.
    • The height of the counter is high (110cm+).
    • There is sufficient space to write or sign documents on the counter.
    • There is not a lowered section of the counter.
    • The counter is staffed.
    • There is not a hearing assistance system at the counter.
    • The type of flooring in this area is carpet.

Accessible Toilet(s)

  • There is not an/are not accessible toilet(s) for public use.
  • The nearest accessible toilet(s) is/are located within the Panoramic Restaurant.

Standard Toilet(s)

  • Standard toilet facilities are available.
  • Access to Standard Female and Male Toilet(s) View
    • The female and male toilet facilities that were surveyed are located off the Level 5 executive boxes corridors.
    • There is step free access to the female and male toilet(s).
    • There is pictorial signage on or near the toilet door.
    • An ambulant toilet with wall-mounted grab rails is not available.
    • The wash basin tap type is twist/turn.
    • There is not a flashing fire alarm beacon within the toilets.
    • Lighting levels are good.

Related Access Guides