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Holmes Chapel Station

Station Road, Holmes Chapel, Cheshire, CW4 8AA

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Access Guide

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Location

  • There is not a bus stop within 150m (164yds) of the venue.
  • There is not a tram stop within 150m (164yds) of the venue.

COVID-19 Information

  • There are external queuing points.
  • The external queuing points are clearly marked/signed.
  • There is a member of staff available at the entrance.
  • There is hand sanitiser available at the entrance.
  • The hand sanitisers are hand held.
  • Hand sanitisers are available inside the venue.
  • There is a one-way system throughout.
  • There is clear signage inside to help with social distancing.
  • There are protective clear screens located at desks/counters.
  • Toilets are not available.
  • The venue is not certified with the 'We’re Good To Go’ COVID-19 industry standard.
  • For more information about the measures in place for Covid-19 please click here (new tab) .

Opening Hours

Parking

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is not free for all users.
    • Parking is not free for Blue Badge holders.
    • The car park is located at the front of the venue.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • There is/are 2 Blue Badge parking bay(s) within the car park.
    • The dimensions of the Blue Badge parking bay(s) are 400cm x 500cm (13ft 1in x 16ft 5in).
    • The nearest Blue Badge bay is 16m (17yd 1ft) from the ticket office entrance.
    • The furthest Blue Badge bay is 24m (26yd 9in) from the ticket office entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is / are slopes/ramps.
    • The car park surface is tarmac.
    • There is not a road to cross between the car park and the entrance.
    • The car park does not have a height restriction barrier.
  • Drop-off Point View
    • There is not a designated drop off point.
  • Comments View
    • For information on parking charges please refer to the website.

Level Change (Car Park, Ticket Office and Platform 2 Access from Station Road)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located on Station Road.
  • The ramp/slope is easy.
  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located on Station Road.
  • There is/are 15+ step(s) to the area/service.
  • There is tactile paving at the top and bottom of the steps.
  • The step(s) is/are clearly marked.
  • The step(s) is/are medium height (11cm - 17cm).
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides.
  • The ramp/slope does not bypass the step(s).

Outside Access (Ticket Office Entrance)

  • This information is for the entrance located on Platform 2.
  • There is not level access into the venue.
  • The bell is not in a suitable position to allow wheelchair users to gain access.
  • The main door(s) open(s) away from you (push).
  • The door(s) is / are single.
  • The door(s) is / are heavy.
  • The width of the door opening is 84cm (2ft 9in).

Level Change (Ticket Office Entrance)

  • There is a ramp/slope to access this area/service.
  • The ramp or slope is located on the path leading to the entrance.
  • The ramp/slope is easy.
  • Comments View
    • At the side of the ticket office there are a set of double gates to enter the station. The gate push away from you and measure 150cm wide.

Counter (Ticket Office)

  • The counter is 3m (3yd 10in) from the entrance.
  • There is level access to the counter from the entrance.
  • There is not a bell to attract attention.
  • There is sufficient space to write or sign documents on the counter.
  • There is not a lowered section.
  • The height of the counter is medium height (77cm - 109cm).
  • There is a hearing assistance system.
  • The hearing assistance system is available only on request.
  • The type of system is a fixed loop.
  • Staff are trained to use the system.
  • Lighting levels are bright.

Inside Access (Ticket Office)

  • There is level access to the service(s).
  • This venue does not play background music.
  • Motorised scooters are not allowed in public parts of the venue.
  • The lighting levels are bright.

Outside Access (Platform 1 External Entrance)

  • This information is for the entrance located on Station Road.
  • There is not level access into the venue.
  • There are no doors at this entrance.
  • The width of the door opening is 150cm (4ft 11in).

Level Change (Platform 1 External Entrance)

  • There is a ramp/slope to access this area/service.
  • The ramp or slope is located immediately beyond the entrance.
  • The ramp/slope is moderate.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.
  • The ramp does have handrails.
  • The handrails are on both sides.

Train Station

  • There are generally 1 member(s) of staff on duty.
  • The station is staffed.
  • There is not an office to obtain help.
  • The station is not staffed between 13:06 - 07:34.
  • There is a ticket office.
  • The ticket office is located on Platform 2.
  • The train companies that operate within this station include:.
  • Please click here for access information for Northern Railway.
  • There is not a taxi rank at the station.
  • There are 2 platform(s) in the station.
  • The platform(s) accessed by ramp / slope is / are 1 and 2.
  • The platform(s) which can be accessed by using alternative outside access entrances only is / are 1 and 2.
  • Additional Station Information View
    • Announcements on platforms are audio and visual.
    • Wider ticket barriers are not available to access platforms.
    • Platforms which have tactile markings at the platform edge are 1 and 2.
    • Accessible toilets are not located on the platform(s).
    • Accessible toilets are not located on the main station concourse.
    • There is not a wheelchair available to borrow.

Accessible Toilet

  • Accessible toilet facilities are not available.

Standard Toilet(s) (Staff Toilets)

Level Change (Staff Toilets)

  • There is a ramp/slope to access this area/service.
  • The ramp or slope is located on the path leading to the entrance.
  • The ramp/slope is easy.

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents are not available in Braille.
  • Documents are not available in large print.
  • A bowl of water cannot be provided for an assistance dog.
  • A member of staff trained in BSL skills is not normally on duty.
  • This service cannot be requested.