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VRDS Shopmobility

Cheshire West and Chester Customer Services Centre, 1 The Arcade, Northwich, Cheshire, CW9 5AS

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Access Guide

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Location

  • The venue is situated within the centre of the town.
  • This venue is situated in Northwich.
  • The venue is not situated on a road which has a steep gradient.
  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest mainline station is Northwich.

Opening Hours

Parking

  • The venue does not have its own car park.

Outside Access (Main Entrance)

  • This information is for the entrance located on Watling Street.
  • There is not level access into the venue.
  • The main doors open automatically.
  • The doors are double width.
  • The door opening is 140cm (4ft 7in) wide.

Level Change (Main Entrance)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located directly in front of the entrance.
  • The ramp or slope is easy.
  • The ramp or slope is permanent.

Reception

  • The reception desk is 5m (16ft 5in) from the main entrance.
  • There is level access to reception from the entrance.
  • The reception desk is low height.
  • Lighting levels are bright.

Inside Access

  • There is level access to the service.
  • There is not a hearing assistance system.
  • This venue does play background music.
  • Music is played in the reception area.
  • Motorised scooters are welcomed in public parts of the venue.
  • Lighting levels are bright.

Shopmobility

  • Route maps are not available.
  • Manual wheelchairs are available.
  • Powered wheelchairs are available.
  • Powered scooters are available.
  • There is a hire charge.
  • Escorts are not normally available to assist around town / city.
  • Trained escorts are not available for people with a visual impairment.
  • Trained escorts are not available for people with a hearing impairment.
  • Comments View
    • Equipment is best booked in advance on Tuesdays and Fridays.
    • There is an annual fee for membership.

Accessible Toilet

  • There are not accessible toilets within this venue designated for public use.

Standard Toilet(s)

Additional Info

  • Documents are not available in Braille.
  • Documents are not available in large print.
  • A member of staff trained in BSL skills is not normally on duty.