Access Guide

Search Access Guide

Opening Times

Monday 09:00 - 17:00.
Tuesday 09:00 - 17:00.
Wednesday 09:00 - 17:00.
Thursday 09:00 - 17:00.
Friday 09:00 - 17:00.
Saturday Closed.
Sunday Closed.

Location

The venue is situated outside the centre of the city.
This venue is situated in Hartford.
There is a bus stop within 150m (164yds) of the venue.
The nearest mainline station is Hartford.

Parking

The venue does have its own car park.
Parking is free for all users.
The car park is at the front of the venue.
The car park type is open air/surface.
There are 0 designated parking bay(s) within the car park.
The route from the car park to the entrance is accessible to a wheelchair user with assistance.
Assistance may be required because there is / are slopes/ramps.
The car park surface is tarmac.
There is not a dropped kerb / non stepped access from the car park to the venue.
The patron does not have to cross a road.
The car park does not have a height restriction barrier.

On Street Parking and Drop-off Details. View
- There is not a designated drop off point.

Outside Access (Main Entrance)

This information is for the entrance located at the front of the building.
There is not level access into the venue.
The intercom is not in a suitable position to allow wheelchair users to gain access.
The main doors open towards you (pull).
The doors are single width.
The doors are heavy.
The door opening is 100cm (3ft 3in) wide.

Second set of doors View
- There is not a second set of doors.
Comments View
- Entry is gained by using the intercom, which is 138cm high.

Level Change (Main Entrance)

There is a ramp or slope to access this service.
The ramp or slope is located leading to the main entrance.
The ramp or slope is moderate.
The ramp or slope is permanent.
There is a level landing at the top of the ramp.
The ramp does have handrails.
The handrails are on the left going up.

Reception

The reception desk is 2m (2yd 7in) from the main entrance.
There is level access to reception from the entrance.
The reception desk is high in height.
The desk does not have a lowered section.
Lighting levels are bright.
There is not a hearing assistance system.

Inside Access

There is level access to the service.
This venue does not play background music.
Motorised scooters are not allowed in public parts of the venue.
The lighting levels are bright.

Other Floors

Steps View
- The floors which are accessible by stairs are G-1.
- There are 15+ steps between floors.
- The steps are not clearly marked.
- The steps are deep.
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is a landing.
- The lighting levels are medium.
Other View
- The services on the floors which are not accessible are staff offices and standard toilets.

Accessible Toilet

There are accessible toilets within this venue designated for public use.

Location and Access View
- The toilet is not for the sole use of disabled people.
- There is pictorial signage on or near the toilet door.
- The accessible toilet is 6m (6yd 1ft) from the main entrance.
- The accessible toilet is located to the right of the main entrance.
- There is level access to the accessible toilet.
Features and Dimensions View
- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a locking handle.
- The width of the accessible toilet door is 86cm (2ft 10in).
- The door weight is light.
- The dimensions of the accessible toilet are 210cm x 200cm (6ft 11in x 6ft 7in).
- There is sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 134cm (4ft 5in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is a functional emergency alarm available.
- Disposal facilities are available in the cubicle.
- There is a coat hook.
Position of Fixtures View
- Wall mounted rails are available.
- As you face the toilet the wall mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There are mirrors.
- Mirrors are not placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is a towel dispenser.
- The towel dispenser can be reached from seated on the toilet.
- The towel dispenser is not placed higher than 100cm (3ft 3in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a sink.
- The sink cannot be reached from seated on the toilet.
- The sink is not placed higher than 74cm (2ft 5in).
Colour Contrast and Lighting View
- The contrast between the external door and wall is good.
- The contrast between the internal door and wall is fair.
- The contrast between the grab rails and wall is poor.
- The contrast between the drop down rails and wall is poor.
- The contrast between the walls and floor is good.
- The lighting levels are bright.
Baby Change Facilities View
- Baby change facilities are not located within the venue.

Standard Toilet(s)

Availability and Location of Standard Toilets View
- Standard toilets are available.
Access to Standard Shared Toilet(s) View
- The unisex toilets are located on the first floor.
- Inside the venue, there is not level access to the unisex toilet.
- Lighting levels are medium.
Baby Change Facilities View
- Baby change facilities are not located within the venue.