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Ellesmere Port Mobile Library

Ellesmere Port Library, Civic Way, Ellesmere Port, Cheshire, CH2 1HB

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Access Guide

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Location

  • Please call Upton Library 01244 973700 for times and destinations.

Outside Access (Main Entrance)

  • This information is for the entrance located at the side of the van.
  • There is not level access into the venue.
  • The main doors open (no doors).
  • The door opening is 86cm (2ft 10in) wide.

Level Change (Main Entrance)

  • There are steps to access this area / service.
  • The steps are located directly outside the entrance.
  • There is / are 4 step(s) to the area / service.
  • The steps are clearly marked.
  • The steps are deep.
  • The steps do have handrails.
  • The handrails are on both sides.

Lift

  • There is a lift for public use.
  • The lift is located at the entrance.
  • The lift is a platform lift.
  • Staff do need to be notified for use of the lift.
  • The clear door width is 80cm (2ft 7in).
  • The dimensions of the lift are 126cm x 80cm (4ft 2in x 2ft 7in).

Reception

  • The reception desk is 1m (3ft 3in) from the main entrance.
  • There is level access to reception from the entrance.
  • The reception desk is medium height.
  • The desk does not have a lowered section.
  • Lighting levels are bright.
  • There is a hearing assistance system.
  • The type of system is a fixed loop.
  • Staff are trained to use system.

Inside Access

  • There is level access to the service(s).
  • There is a hearing assistance system.
  • Staff are trained to use the system.
  • This venue does not play background music.
  • Motorised scooters are not allowed in public parts of the venue.
  • The lighting levels are bright.

Library

  • This library does not have a regular supply of books in Braille.
  • This library does have a regular supply of books in large print.
  • This library does have a regular supply of books in audio format.
  • There is an ordering service.
  • The library does not have computers with accessible software.

Accessible Toilet

  • There are not accessible toilets within this venue designated for public use.

Standard Toilet(s)

Additional Info

  • Staff do not receive disability awareness / equality training.
  • A member of staff trained in BSL skills is not normally on duty.
  • This service cannot be requested.