You are on Parking (Ellesmere Port Station Car Park). Skip to the next section.

Parking (Ellesmere Port Station Car Park)

• The venue does have its own car park.

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• Venue Car Park View
  • Parking is free for all users.
  • The car park type is open air/surface.
  • Parking spaces for Blue Badge holders cannot booked in advance.
  • There are 6 designated parking bay(s) within the car park.
  • The dimensions of the designated parking bay(s) are 420cm x 260cm (13ft 9in x 8ft 6in).
  • The nearest designated bay is 73m (80yd) from the ticket office entrance.
  • The furthest designated bay is 86m (94yd) from the ticket office entrance.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is / are dropped kerbs.
  • The car park surface is tarmac.
  • There is a dropped kerb / non stepped access from the car park to the venue.
  • The dropped kerb does not have tactile paving.
  • The patron does not have to cross a road.
  • The car park does have a height restriction barrier.
  • The maximum height is 195.
• Drop-off Point View
  • There is not a designated drop off point.

You are on Location. Skip to the next section.

Location

• The venue is situated outside the centre of the town.
• This venue is situated in Ellesmere Port.
• The venue is not situated on a road which has a steep gradient.
• There is a bus stop within 150m (164yds) of the venue.
• The nearest mainline station is Ellesmere Port.

You are on Outside Access (Ticket Office Entrance). Skip to the next section.

Outside Access (Ticket Office Entrance)

• This entrance gives access to platforms 1.
• This information is for the entrance located at the front of the venue.
• There is not level access into the venue.
• The main doors open away from you (push).
• The doors are double width.
• The doors are permanently held open.
• The door opening is 110cm (3ft 7in) wide.

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• Comments View
  • From the ticket office, platform 1 can be accessed through a similar width door way.

You are on Level Change (Ticket Office Entrance). Skip to the next section.

Level Change (Ticket Office Entrance)

• There are steps to access this area / service.
• The steps are located in front of the entrance.
• There is / are 3 step(s) to the area / service.
• The step(s) is/are clearly marked.
• The steps are deep.
• The steps do not have handrails.

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• Comments View
  • From the ticket office, platform 1 can be accessed via 1 medium step with no handrails.

You are on Outside Access (Platform 1 Entrance). Skip to the next section.

Outside Access (Platform 1 Entrance)

• This entrance gives access to platforms 1.
• This information is for the entrance located to the right of the ticket office entrance.
• There is not level access into the venue.
• The main doors open (no doors).
• The door opening is 175cm (5ft 9in) wide.

You are on Level Change (Platform 1 Entrance). Skip to the next section.

Level Change (Platform 1 Entrance)

• There is a ramp or slope to access this service.
• The ramp or slope is located in front of the entrance.
• The ramp or slope is permanent.
• There is a level landing at the top of the ramp.

You are on Outside Access (Platform 2 Entrance). Skip to the next section.

Outside Access (Platform 2 Entrance)

• This entrance gives access to platforms 2.
• This information is for the entrance located from Whitby Road.
• There is not level access into the venue.
• The main doors open (no doors).
• The door opening is 190cm (6ft 3in) wide.

You are on Level Change (Platform 2 Entrance). Skip to the next section.

Level Change (Platform 2 Entrance)

• There is a ramp or slope to access this service.
• The ramp or slope is located leading from the Whitby Road to Platform 2.
• The ramp or slope is permanent.
• There is a level landing at the top of the ramp.

You are on Outside Access (Bridge Entrance). Skip to the next section.

Outside Access (Bridge Entrance)

• This entrance gives access to platforms 1-2.
• This information is for the entrance located from the bridge adjoining Station and Whitby Road.
• There is not level access into the venue.
• The main doors open (no doors).
• The door opening is 180cm (5ft 11in) wide.

You are on Level Change (Bridge Entrance). Skip to the next section.

Level Change (Bridge Entrance)

• There are steps to access this area / service.
• The steps are located on the footbridge.
• There is / are 15+ step(s) to the area / service.
• The step(s) is/are clearly marked.
• The steps are medium.
• The steps do have handrails.

You are on Reception (Ticket Office). Skip to the next section.

Reception (Ticket Office)

• The reception desk is 3m (9ft 10in) from the ticket office entrance.
• There is level access to reception from the entrance.
• The reception desk is medium height.
• The desk does not have a lowered section.
• Lighting levels are medium.
• There is a hearing assistance system.
• The type of system is a fixed loop.
• Staff are trained to use system.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access to the service.
• This venue does not play background music.
• Motorised scooters are welcomed in public parts of the venue.

You are on Train Station. Skip to the next section.

Train Station

• There are generally 1 member(s) of staff on duty.
• The station is staffed.
• There is not an office to obtain help.
• The station is not staffed between 06:00 - 14:30.
• There is a ticket office.
• The ticket office is located in the station building.
• The ticket office is 4m (13ft 1in) from the ticket office entrance.
• The train companies operating from within this station are Mersey Rail.
• There is a taxi rank at the station.
• The taxi rank is located opposite the ticket office entrance.
• The taxi rank is 8m (26ft 3in) from the ticket office entrance.
• There are 2 platform(s) in the station.

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• Additional Station Information View
  • Announcements on platforms are audio and visual.
  • Platforms which have tactile markings at the platform edge are 1 and 2.
  • Accessible toilets are not located on the platform(s).
  • There is not a wheelchair available to borrow.

You are on Train Station Platform. Skip to the next section.

Train Station Platform

• This information is for platform(s) 1-2.
• The platform(s) which can be accessed by using alternative outside access entrances only is / are 1-2.

You are on Accessible Toilet. Skip to the next section.

Accessible Toilet

• There are not accessible toilets within this venue designated for public use.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilets are not available.

You are on Additional Info. Skip to the next section.

Additional Info

• Staff do receive disability awareness / equality training.
• A member of staff trained in BSL skills is not normally on duty.