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Ellesmere Port Station

Whitby Road, Ellesmere Port, Cheshire, CH65 4AR

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Access Guide

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Parking (Ellesmere Port Station Car Park)

  • The venue does have its own car park.
  • Parking is free for all users.
  • The car park is at the side of the venue.
  • The car park type is open air/surface.
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • There are 6 designated parking bay(s) within the car park.
  • The dimensions of the designated parking bay(s) are 420cm x 260cm (13ft 9in x 8ft 6in).
  • The nearest designated bay is 73m (80yd) from the ticket office entrance.
  • The furthest designated bay is 86m (94yd) from the ticket office entrance.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is / are dropped kerbs.
  • The car park surface is tarmac.
  • There is a dropped kerb / non stepped access from the car park to the venue.
  • The dropped kerb does not have tactile paving.
  • The patron does not have to cross a road.
  • The car park does have a height restriction barrier.
  • The maximum height is 195.

Location

  • The venue is situated outside the centre of the town.
  • This venue is situated in Ellesmere Port.
  • The venue is not situated on a road which has a steep gradient.
  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest mainline station is Ellesmere Port.

Outside Access (Ticket Office Entrance)

  • This entrance gives access to platforms 1.
  • This information is for the entrance located at the front of the venue.
  • There is not level access into the venue.
  • The main doors open away from you (push).
  • The doors are double width.
  • The doors are permanently held open.
  • The door opening is 110cm (3ft 7in) wide.
  • Comments View
    • From the ticket office, platform 1 can be accessed through a similar width door way.

Level Change (Ticket Office Entrance)

  • There are steps to access this area / service.
  • The steps are located in front of the entrance.
  • There is / are 3 step(s) to the area / service.
  • The steps are clearly marked.
  • The steps are deep.
  • The steps do not have handrails.
  • Comments View
    • From the ticket office, platform 1 can be accessed via 1 medium step with no handrails.

Outside Access (Platform 1 Entrance)

  • This entrance gives access to platforms 1.
  • This information is for the entrance located to the right of the ticket office entrance.
  • There is not level access into the venue.
  • The main doors open (no doors).
  • The door opening is 175cm (5ft 9in) wide.

Level Change (Platform 1 Entrance)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located in front of the entrance.
  • The ramp or slope is moderate.
  • The ramp or slope is permanent.
  • There is a level landing at the top of the ramp.

Outside Access (Platform 2 Entrance)

  • This entrance gives access to platforms 2.
  • This information is for the entrance located from Whitby Road.
  • There is not level access into the venue.
  • The main doors open (no doors).
  • The door opening is 190cm (6ft 3in) wide.

Level Change (Platform 2 Entrance)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located leading from the Whitby Road to Platform 2.
  • The ramp or slope is moderate.
  • The ramp or slope is permanent.
  • There is a level landing at the top of the ramp.

Outside Access (Bridge Entrance)

  • This entrance gives access to platforms 1-2.
  • This information is for the entrance located from the bridge adjoining Station and Whitby Road.
  • There is not level access into the venue.
  • The main doors open (no doors).
  • The door opening is 180cm (5ft 11in) wide.

Level Change (Bridge Entrance)

  • There are steps to access this area / service.
  • The steps are located on the footbridge.
  • There is / are 15+ step(s) to the area / service.
  • The steps are clearly marked.
  • The steps are medium.
  • The steps do have handrails.

Reception (Ticket Office)

  • The reception desk is 3m (9ft 10in) from the ticket office entrance.
  • There is level access to reception from the entrance.
  • The reception desk is medium height.
  • The desk does not have a lowered section.
  • Lighting levels are medium.
  • There is a hearing assistance system.
  • The type of system is a fixed loop.
  • Staff are trained to use system.
  • Opening Times View
    • Monday 06:00 - 14:30.
    • Tuesday 06:00 - 14:30.
    • Wednesday 06:00 - 14:30.
    • Thursday 06:00 - 14:30.
    • Friday 06:00 - 14:30.
    • Saturday Closed.
    • Sunday Closed.

Inside Access

  • There is level access to the service.
  • This venue does not play background music.
  • Motorised scooters are allowed in public parts of the venue.

Train Station

  • There are generally 1 member(s) of staff on duty.
  • The station is staffed.
  • There is not an office to obtain help.
  • The station is not staffed between 06:00 - 14:30.
  • There is a ticket office.
  • The ticket office is located in the station building.
  • The ticket office is 4m (13ft 1in) from the ticket office entrance.
  • The train companies operating from within this station are Mersey Rail.
  • There is a taxi rank at the station.
  • The taxi rank is located opposite the ticket office entrance.
  • The taxi rank is 8m (26ft 3in) from the ticket office entrance.
  • There are 2 platform(s) in the station.
  • Additional Station Information View
    • Announcements on platforms are audio and visual.
    • Platforms which have tactile markings at the platform edge are 1 and 2.
    • Accessible toilets are not located on the platform(s).
    • There is not a wheelchair available to borrow.

Train Station Platform

  • This information is for platform(s) 1-2.
  • The platform(s) which can be accessed by using alternative outside access entrances only is / are 1-2.

Accessible Toilet

  • There are not accessible toilets within this venue designated for public use.

Standard Toilet(s)

Additional Info

  • Staff do receive disability awareness / equality training.
  • A member of staff trained in BSL skills is not normally on duty.