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Hartford Train Station

Chester Road, Hartford, Cheshire, CW8 1QX

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Access Guide

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Opening Times (Ticket Office)

  • Monday 06:00 - 17:00.
  • Tuesday 06:00 - 17:00.
  • Wednesday 06:00 - 17:00.
  • Thursday 06:00 - 17:00.
  • Friday 06:00 - 19:00.
  • Saturday 07:00 - 15:00.
  • Sunday 10:35 - 12:00.

Location

  • There is a bus stop within 150m (164yds) of the venue.

Parking

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is not free for all users.
    • Parking is free for Blue Badge holders.
    • A Blue Badge permit needs to be requested, which can be done anytime up to midnight on the first day of travel. It can be applied for prior to the day of travel by visiting:https://bluebadge.westmidlandsparking.co.uk and selecting the station(s) you want included. Or you can scan the QR Code displayed on the Blue Badge information board. The permit is free, and is valid for a year.
    • The car park is located to the left of the station.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders cannot booked in advance.
    • There is/are 5 Blue Badge parking bay(s) within the car park.
    • The dimensions of the Blue Badge parking bay(s) are 530cm x 500cm (17ft 5in x 16ft 5in).
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are slopes/ramps.
    • The car park surface is concrete.
    • There is not a road to cross between the car park and the entrance.
    • The car park does not have a height restriction barrier.
  • Drop-off Point View
    • There is not a designated drop off point.
  • Comments View
    • The parking bays are over 200 metres away.

Outside Access (Ticket Office Entrance)

  • This information is for the entrance located at the front of the ticket office.
  • There is not level access into the venue.
  • The main door(s) open automatically.
  • The doors are double width.
  • The door opening is 110cm (3ft 7in) wide.

Level Change (Ticket Office Entrance)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located in front of the entrance.
  • The ramp or slope is permanent.
  • There is a level landing at the top of the ramp.

Inside Access (Ticket Office)

  • There is level access to the service.
  • There is a hearing assistance system.
  • The system is a fixed loop.
  • Staff are trained to use the system.
  • This venue does not play background music.
  • Motorised scooters are welcomed in public parts of the venue.
  • The lighting levels are bright.

Level Change (Platforms 1 and 2)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located just past the ticket office towards the platforms.
  • The ramp or slope is permanent.
  • There is a level landing at the top of the ramp.
  • The ramp does have handrails.
  • The handrails are on the left going up.

Train Station

  • There are generally 1 member(s) of staff on duty.
  • The station is staffed.
  • There is not an office to obtain help.
  • There is a ticket office.
  • The ticket office is located to the right of the car park.
  • The train companies operating from within this station are London Midland.
  • The train companies that operate within this station include:.
  • Please click here for access information for London Midland.
  • There is not a taxi rank at the station.
  • There are 2 platform(s) in the station.
  • The platform(s) accessed by ramp / slope is / are 1 and 2.
  • Additional Station Information View
    • Announcements on platforms are audio and visual.
    • Wider ticket barriers are not available to access platforms.
    • Platforms which have tactile markings at the platform edge are 1 and 2.
    • There is not a wheelchair available to borrow.

Accessible Toilet

  • There are not accessible toilets within this venue designated for public use.

Standard Toilet(s)

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents are not available in Braille.
  • Documents are not available in large print.