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Lady Heyes Craft Centre & Holiday Park

Kingsley Road, Frodsham, Cheshire, WA6 6SU

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Access Guide

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Introduction

  • Services / facilities within the grounds include Shop Glamping holiday pods Holiday Club House.

Opening Times

  • The venue has seasonal opening times and please contact the venue for details of opening times.

Location

  • The nearest National Rail station is Frodsham Station.

Parking

  • The venue does have its own car park.
  • Parking is free for all users.
  • Venue Car Park View
    • The car park is located at the front of the venue.
    • The car park type is open air/surface.
    • There is/are 0 Blue Badge parking bay(s) within the car park.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is / are loose chippings.
    • The car park surface is loose chippings.
    • There is not a road to cross between the car park and the entrance.
    • The car park does not have a height restriction barrier.
  • On Street Parking and Drop-off Details. View
    • There is not a designated drop off point.

Shops

  • The shops are opposite the car park.
  • The surface in front of the shop is level tarmac.
  • The doors entering the shops are mainly single, open away from you (push) and have an opening width of 90cm.
  • There are antique's and craft shops in the shopping area.

Glamping Pods

  • There are 15 deluxe glamping pods to hire located opposite the main car park.
  • The majority of the pods are accessed via steps.
  • There is a portable ramp to overcome the steps up to the pods.
  • There is a decked area at the front of the pods with a jacuzzi.
  • Access into the pod is via double width doors.
  • The doors open towards you (pull).
  • The width of the door opening is 120cm.
  • Facilities within the pod include beds, a sofa, a TV, and a toilet.

Outside Access (Toilet and Shower Block)

  • Entrance View
    • This information is for the entrance located at the shower block.
    • There is ramped/sloped access at this entrance.
    • The main door(s) open(s) away from you (push).
    • The door(s) is/are single width.
    • The door(s) is/are heavy.
    • The width of the door opening is 120cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • Ramp/Slope View
    • The ramp/slope is located in front of the entrance.
    • The gradient of the ramp/slope is slight.
    • The ramp/slope is permanent.
    • There is not a level landing at the top of the ramp/slope.
    • There is not a/are not handrail(s) at the ramp.
    • The width of the ramp/slope is 140cm (4ft 7in).

Standard Shower (Toilet and Shower Block)

  • Shower facilities are available.
  • The shower(s) surveyed is/are located in the toilet block.
  • There is level access to the shower facilities.
  • Comments View
    • The showers in the toilet block are unisex.
    • The showers are accessed via a single door.
    • The doors opens away from you (push).
    • The width of the door opening is 90cm.

Accessible Toilet (Toilets And Shower Block)

  • Accessible toilet facilities are available.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is pictorial and written text signage on or near the toilet door.
    • This accessible toilet is approximately 1m (3ft 3in) from the toilet and shower block entrance.
    • The accessible toilet is located to the right as you enter.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 90cm (2ft 11in).
    • The door is heavy.
    • The dimensions of the accessible toilet are 152cm x 220cm (4ft 12in x 7ft 3in).
    • There is sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 64cm (2ft 1in).
    • There is a dropdown rail, however it is not on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is not an emergency alarm.
    • Disposal facilities are available in the cubicle.
    • There is a/are sanitary disposal units.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on the right.
    • There is not a shelf within the accessible toilet.
    • There is not a mirror.
    • There is not a hand dryer.
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is fair.
    • The contrast between the dropdown rail(s) and wall is fair.
    • The contrast between the walls and floor is good.
    • The lighting levels are bright.

Standard Toilet(s) (Toilet and Shower Block)

Outside Access (Clubhouse Entrance)

  • Entrance View
    • This information is for the entrance located at the side of the building.
    • There is ramped/sloped access at this entrance.
    • The main door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The door(s) is/are heavy.
    • The width of the door opening is 120cm.
  • Ramp/Slope View
    • The ramp/slope is located in front of the entrance.
    • The gradient of the ramp/slope is slight.
    • The ramp/slope is permanent.
    • There is not a level landing at the top of the ramp/slope.
    • There is not a/are not handrail(s) at the ramp.
    • The width of the ramp/slope is 140cm (4ft 7in).
  • Comments View
    • There is an alternative entrance on the opposite side of the building.
    • The doors are manual and open towards you (pull).

Inside Access (Clubhouse)

  • There is level access to the service(s).
  • There is not a hearing assistance system.
  • This venue does play background music.
  • Music is played in the clubhouse.
  • Motorised scooters are allowed in public parts of the venue.
  • The lighting levels are bright.

Eating and Drinking (Clubhouse)

  • The following information is for the café.
  • The café is located in the clubhouse.
  • Full table service is not available.
  • Food or drinks are ordered from the service counter.
  • Food or drinks can be brought to the table.
  • There is not a lowered section at the counter.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • Some chairs have armrests.
  • The nearest table is approximately 6m (6yd 1ft) from the clubhouse entrance.
  • The distance between the floor and the lowest table is 43cm (1ft 5in).
  • The distance between the floor and the highest table is 72cm (2ft 4in).
  • There is ample room for a wheelchair user to manoeuvre.
  • Plastic / takeaway cups are not available.
  • Plastic / takeaway cutlery is not available.
  • Drinking straws are available.
  • Children are welcomed in the bar area.
  • Menus are hand held and wall.
  • Menus are available in Braille.
  • Menus are not available in large print.
  • Picture menus are available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is hot and cold meals and snacks.
  • Comments View
    • There is external seating that is covered by a marquee.
    • The seating outside is benches.

Standard Toilet(s)

  • Availability and Location of Standard Toilets View
    • Standard toilet facilities are available.
  • Access to Standard Shared Toilet(s) View
    • The shared toilets that were surveyed are located in the clubhouse.
    • The shared toilet(s) is/are approximately 17m (18yd 1ft) from the clubhouse entrance.
    • Inside the venue, there is level access to the shared toilet(s).
    • Lighting levels are bright.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located shared standard toilets.
    • The height of the baby change table once extended is 90cm (2ft 11in).
    • Inside the venue, there is level access to the baby change facility.

Additional Info

  • Documents are not available in Braille.
  • Documents are not available in large print.
  • A member of staff trained in BSL skills is normally on duty.
  • Staff are trained to BSL level (unknown at time of research).
  • Comments View
    • A member of staff within the craft centre is trained in BSL.