Access Guide
Opening Times
- Opening times do vary depending on performances.
Location
- The venue is situated within the centre of the city.
- This venue is situated in Chester.
- There is a bus stop within 150m (164yds) of the venue.
- The nearest mainline station is Chester Station.
Parking
- The venue does not have its own car park.
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Public Car Parks
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- There is a car park for public use within 200m (approx).
- The name of the car park is NCP Chester Station West.
- The car park is located on Station Road.
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On Street Blue Badge Parking
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- On street marked Blue Badge bays are not available.
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On Street Standard Parking
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- Clearly signed and / or standard marked parking bays are not available.
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Drop-off Point
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- There is not a designated drop off point.
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Comments
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- Chester City Train Station is across the road from this venue.
Outside Access (Main Entrance)
- This information is for the entrance located at the front of the building.
- There is not level access into the venue.
- The main doors open away from you (push).
- The doors are double width.
- The doors are heavy.
- The door opening is 146cm (4ft 9in) wide.
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Comments
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- The doors are held open during events.
Level Change (Main Entrance)
- There are steps to access this area / service.
- The steps are located at the front of the entrance.
- There is / are 1 step(s) to the area / service.
- The step(s) is/are not clearly marked.
- The steps are deep.
- The steps do not have handrails.
Outside Access (Accessible Entrance)
- This information is for the entrance located at the side of the building.
- There is not level access into the venue.
- The main doors open away from you (push).
- The doors are double width.
- The doors are heavy.
- The door opening is 150cm (4ft 11in) wide.
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Comments
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- The doors are opened by staff.
Level Change (Accessible Entrance)
- There is a ramp or slope to access this service.
- The ramp or slope is located at the front of the entrance.
- The ramp or slope is permanent.
Inside Access
- There is level access to the service.
- There is not a hearing assistance system.
- This venue does play background music.
- Music is played within the bar areas.
- Motorised scooters are not welcomed in public parts of the venue.
- The lighting levels are low.
Eating and Drinking
- The following information is for the bar.
- The bar does not serve food.
- Food or drinks are ordered from the service counter.
- Food or drinks can be brought to the table.
- There is not a lowered section at the counter.
- Some tables are permanently fixed.
- Some chairs are permanently fixed.
- Some chairs have armrests.
- The nearest table is 3m (3yd 10in) from the bar entrance.
- The distance between the floor and the lowest table is 47cm (1ft 7in).
- The distance between the floor and the highest table is 110cm (3ft 7in).
- There is ample room for a wheelchair user to manoeuvre.
- Plastic cups are available.
- Drinking straws are available on request.
Accessible Toilet
- There are accessible toilets within this venue designated for public use.
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Location and Access
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- The toilet is not for the sole use of disabled people.
- There is pictorial signage on or near the toilet door.
- The accessible toilet is 16m (17yd 1ft) from the accessible entrance.
- The accessible toilet is located to the left towards the rear of the building.
- There is level access to the accessible toilet.
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Features and Dimensions
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- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a twist lock.
- The width of the accessible toilet door is 88cm (2ft 11in).
- The door weight is heavy.
- The dimensions of the accessible toilet are 230cm x 300cm (7ft 7in x 9ft 10in).
- There is sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 177cm (5ft 10in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is not a functional emergency alarm available.
- It is tied up and out of reach (higher than 10cm (4") from floor).
- Disposal facilities are available in the cubicle.
- There is a coat hook.
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Position of Fixtures
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- Wall mounted rails are available.
- As you face the toilet the wall mounted grab rails are on the right.
- There is not a shelf within the accessible toilet.
- There are not mirrors.
- The height of the toilet seat above floor level is 47cm (1ft 7in).
- There is a hand dryer.
- The hand dryer can be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a sink.
- The sink cannot be reached from seated on the toilet.
- The sink is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- The contrast between the external door and wall is fair.
- There is a high colour contrast between the internal door and wall.
- The contrast between the grab rails and wall is good.
- There is a good colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is good.
- The lighting levels are medium.
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Baby Change Facilities
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- Baby change facilities are not located within the venue.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilets are available.
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Access to Standard Female and Male Toilet(s)
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- The female and male toilets are located towards the rear of the building.
- The female and male toilets are 26m (28yd 1ft) from the main entrance.
- Inside the venue, there is level access to the female and male toilet.
- Lighting levels are medium.
Additional Info
- Documents are not available in Braille.
- Documents are not available in large print.
- A member of staff trained in BSL skills is not normally on duty.
- This service cannot be requested.
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Comments
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- The concerts usually finish just before 23:00 to allow customers to get the last train.