- Monday 09:00 - 17:30.
- Tuesday 09:00 - 17:30.
- Wednesday 09:00 - 17:30.
- Thursday 09:00 - 17:30.
- Friday 09:00 - 17:30.
- Saturday 09:00 - 17:30.
- Sunday 11:00 - 17:00.
- The venue is situated within the centre of the city.
- This venue is situated in Chester.
- There is not a bus stop within 150m (164yds) of the venue.
- The nearest mainline station is Chester Station.
- The venue does not have its own car park.
Public Car Parks
- There is a car park for public use within 200m (approx).
- The name of the car park is Grosvenor Shopping Centre.
- The car park is located Newgate Street.
On Street Blue Badge Parking
- On street marked Blue Badge bays are not available.
On Street Standard Parking
- Clearly signed and / or standard marked parking bays are not available.
- There is not a designated drop off point.
Outside Access (Main Entrance)
- This information is for the entrance located at the front of the building.
- There is not level access into the venue.
- The bell is in a suitable position to allow wheelchair users to gain access.
- The main doors open away from you (push).
- The doors are single width.
- The door opening is 92cm (3ft) wide.
- The doors are permanently held open when the store is open.
- There is a bell on the right hand side of the door to ring for assistance from staff.
- There is not level access to the service.
- There is not a hearing assistance system.
- This venue does not play background music.
- Motorised scooters are not allowed in public parts of the venue.
- The lighting levels are bright.
Level Change (Main entrance)
- There is a/are step(s) to access this area/service.
- The step(s) is/are located immediately in front on entering the store.
- There is/are 11 step(s) to the area/service.
- The lighting levels at the step(s) are bright.
- The step(s) is/are clearly marked.
- The step(s) is/are deep (18cm+).
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on the left going up the step(s).
- There are steep steps leading down from the store entrance to the shop floor.
- There are not accessible toilets within this venue designated for public use.
Baby Change Facilities
- Baby change facilities are not located within the venue.
Availability and Location of Standard Toilets
- Standard toilets are not available.
- Documents are not available in Braille.
- Documents are not available in large print.
- A member of staff trained in BSL skills is not normally on duty.