Access Guide
Introduction
- Related link Central Block including Main Reception.
- Http://www.disabledgo.com
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Comments
View
- Shop & Go is located in the far left corner of the Heartspace in the Central Block.
Location
- The venue is situated within the centre of the town.
- This venue is situated in Chesterfield.
- The venue is situated on a road which has a steep gradient.
- The nearest National Rail station is Chesterfield.
- There is not a bus stop within 150m (164yds) of the venue.
- There is not a tram stop within 150m (164yds) of the venue.
Parking (Visitors Parking)
- The venue does have its own car park.
- Parking is free for all users.
- The car park type is open air/surface.
- Parking spaces for Blue Badge holders can booked in advance.
- There is/are 2 Blue Badge parking bay(s) within the car park.
- The dimensions of the Blue Badge parking bay(s) are 400cm x 470cm (13ft 1in x 15ft 5in).
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Venue Car Park
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- Designated parking bays are clearly marked.
- The nearest Blue Badge bay is 16m (17yd 1ft) from the main entrance.
- The furthest Blue Badge bay is 18m (19yd 2ft) from the main entrance.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is/are slopes/ramps.
- The car park surface is tarmac.
- There is a dropped kerb between the car park and the venue.
- The dropped kerb does not have tactile paving.
- There is not a road to cross between the car park and the entrance.
- The car park does not have a height restriction barrier.
- There is not a designated drop off point.
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Comments
View
- The designated bays are located to the left of the main entrance as you face it.
- There are standard bays available here, and to the right of the entrance.
- Staff and student car parks are available.
- The approach from the car park bypasses the majority of the steep slope in front of the main entrance leaving only a slight slope to be overcome.
Outside Access (Main Entrance NEW)
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Entrance
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- This information is for the entrance located at the front of the building.
- There is ramped/sloped access at this entrance.
- There is not a bell/buzzer.
- There is an intercom.
- The height of the intercom is 133cm (4ft 4in).
- A key card is required for access at this entrance.
- The height of the card reader/lock is 119cm (3ft 11in).
- There is not a canopy or recess which provides weather protection at this entrance.
- The main door(s) open(s) automatically.
- The door(s) is / are double.
- The width of the door opening is 179cm (5ft 10in).
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Second Set of Doors
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- There is a second set of doors.
- The door(s) open(s) automatically.
- The door(s) is / are double.
- The width of the door opening is 180cm (5ft 11in).
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Ramp/Slope
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- There is a ramp/slope at this entrance.
- The ramp/slope is located in front of the entrance.
- The ramp/slope gradient is slight.
Level Change (Entrance Foyer)
- There is a/are step(s) to access this area/service.
- The step(s) is/are located at the rear of the entrance foyer.
- There is/are 11 step(s) to the area/service.
- The lighting levels at the step(s) are moderate to good.
- The step(s) is/are clearly marked.
- The step(s) is/are medium height (11cm - 17cm).
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on both sides.
- There is a lift to access this area/service.
- The lift does bypass the step(s).
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Comments
View
- The steps lead up to the Heartspace.
- There are 2 similar sets of steps in this area.
Lift (Entrance Foyer)
- There is a lift for public use.
- The lift is located at the rear of the entrance foyer.
- The lift is a standard lift.
- The floors which are accessible by this lift are G, Heartspace and mezzanine.
- Wall mounted information boards are not provided at lift landings.
- The weight limit for the lift is 630kg.
- The lift is approximately 10m (10yd 2ft) from the main entrance.
- Staff do not need to be notified for use of the lift.
- The clear door width is 90cm (2ft 11in).
- The dimensions of the lift are 100cm x 140cm (3ft 3in x 4ft 7in).
- There are separate entry and exit doors in the lift.
- There is a mirror to aid reversing out of the lift.
- The lift does have a visual floor indicator.
- The lift does not have an audible announcer.
- The lift does not have a hearing enhancement system.
- The lift does have Braille markings.
- The lift does have tactile markings.
- The controls for the lift are within 90cm - 120cm from the floor.
- The lighting level in the lift is medium.
Accessible Toilet
- There is an accessible toilet located on the opposite side of the Heartspace.
- Please see the guide for Central Block for more details.
Standard Toilet(s)
- There is are standard toilets located on the opposite side of the Heartspace.
- Please see the guide for Central Block for more details.
Additional Info
- Staff do receive disability awareness / equality training.
- A member of staff trained in BSL skills is not generally on duty.
- This service can be requested.
- Staff are Text Relay aware.
Eating and Drinking (Heartspace - Café Central)
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Location and Access
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- The following information is for the café.
- The café is located at the rear left of the Heartspace food court area.
- There is stepped access to the café.
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Service and Menus
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- Tables cannot be booked in advance.
- There is a counter where food and drink can be ordered and table service (on request only).
- Staff can bring food and/or drinks to tables.
- Menu types include; written wall menus.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- Staff can read menus to customers if requested.
- The type of food served here is hot and cold meals and snacks.
- Plastic/takeaway cups are available.
- Adapted cups are not available.
- Adapted cutlery is not available.
- Drinking straws are not available.
- This area does not play background music.
- There is not a hearing assistance system .
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Service Counter(s)
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- The height of the counter is 92cm.
- There is a moveable card machine available for payment.
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Tables and Seating
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- There is ample room for a wheelchair user to manoeuvre.
- The majority of tables are accessible to wheelchair users.
- The distance between the floor and the underside of the lowest dining table is 72cm.
- The distance between the floor and the underside of the highest dining table is 73cm.
- The standard height for the underside of dining tables is 73cm.
- There are also coffee tables, armchairs, sofas and bench seats.
- The surface height of the lowest table is 52cm.
- No tables are permanently fixed.
- No chairs are permanently fixed.
- Some chairs have armrests on both sides.
- The type of flooring in this area is tiles.
- The lighting levels are moderate to good.