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Platform Cafe

Norfolk Building, Main Campus, Ipswich Road, Norwich, Norfolk, NR2 2LJ

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Access Guide

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Opening Times

  • Monday 08:00 - 16:00.
  • Tuesday 08:00 - 16:00.
  • Wednesday 08:00 - 16:00.
  • Thursday 08:00 - 16:00.
  • Friday 08:00 - 16:00.
  • Saturday Closed.
  • Sunday Closed.

Location

  • The venue is situated within the centre of the campus.
  • This venue is situated in Norwich.
  • The venue is not situated on a road which has a steep gradient.
  • The nearest mainline station is Norwich.
  • There is a bus stop within 150m (164yds) of the venue.

Parking (Visitors)

  • The venue does have its own car park.
  • Venue Car Park View
    • The car park is located true.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • There is/are 17 designated parking bay(s) within the car park.
    • The dimensions of the designated parking bay(s) are 340cm x 470cm (11ft 2in x 15ft 5in).
    • The nearest designated bay is 100m (109yd 1ft) from the main entrance.
    • The furthest designated bay is 132m (144yd 1ft) from the main entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is / are slopes/ramps.
    • The car park surface is tarmac.
    • The patron does not have to cross a road.
    • The car park does not have a height restriction barrier.
  • On Street Parking and Drop-off Details. View
    • There is a designated drop off point.
    • The drop off point is located outside the main entrance to the Norwich Building.
  • Comments View
    • The drop off point is several bays with a 30 minute time limit, shown in photograph 2.

Site/Campus Car Park (Student Car Park)

  • Car Park View
    • The car park is located at the rear right of the campus.
    • The nearest building(s) to this car park is/are Southwell Building and Wroxham Building.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park surface is tarmac.
    • Designated Blue Badge parking bays are available.
    • The Blue Badge bay(s) is/are clearly marked.
    • There is/are 2 designated Blue Badge parking bay(s) within this car park.
    • The dimensions of the designated parking bay(s) are 333cm x 495cm (10ft 11in x 16ft 3in).
    • The dimensions of the designated bays do not vary in size.
  • Charges and Restrictions View
    • This car park can be used by students.
    • Parking charges apply for all users.
    • Signs are provided to give information on parking charges/restrictions.
    • Signs are clearly presented.
    • Payment machines are located at the front of the car park and at the side of the car park.
    • There is a payment machine at a convenient height for wheelchair users.
    • There is not a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
    • Payment cannot be made by phone.
  • Drop Off Point View
    • There is a designated drop off point in this car park.
    • There is not a dropped kerb from the drop off point.
  • Car Park Access View
    • There is ramped/sloped or stepped access to the car park from the Wroxham Building.

Outside Access (Main Entrance)

  • This information is for the entrance located at the front of the Norfolk building.
  • There is not level access into the venue.
  • The main doors open away from you (push).
  • The doors are single width.
  • The doors are heavy.
  • The door opening is 80cm (2ft 7in) wide.
  • Comments View
    • There is another entrance on the far side of the cafe, next to the main entrance to the Norfolk Building. This has double, heavy doors, 152 cm wide, which open towards you (shown in photograph 2).
    • There is also an internal entrance into the cafe from inside the Norfolk building.

Level Change (Main Entrance)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located to the right as you face the entrance.
  • The ramp or slope is moderate.
  • The ramp or slope is permanent.
  • There is a level landing at the top of the ramp.
  • The width of the ramp or slope is 105cm (3ft 5in).
  • There are steps to access this area / service.
  • The steps are located in front of the entrance.
  • There is / are 11 step(s) to the area / service.
  • The steps are clearly marked.
  • The steps are medium.
  • The steps do have handrails.
  • The handrails are on both sides.

Inside Access

  • There is level access to the service(s).
  • This venue does not play background music.
  • The lighting levels are bright.

Eating and Drinking

  • The following information is for the cafe.
  • Full table service is not available.
  • Food or drinks are ordered from the service counter.
  • Food or drinks can be brought to the table.
  • There is not a lowered section at the counter.
  • Some tables are permanently fixed.
  • No chairs are permanently fixed.
  • Some chairs have armrests.
  • The nearest table is approximately 2m (2yd 7in) from the main entrance.
  • The distance between the floor and the lowest table is 71cm (2ft 4in).
  • The distance between the floor and the highest table is 110cm (3ft 7in).
  • There is ample room for a wheelchair user to manoeuvre.
  • Plastic / takeaway cups are available.
  • Plastic / takeaway cutlery is available.
  • Drinking straws are available.
  • Menus are wall only.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is hot and cold snacks.

Accessible Toilet

  • There are not accessible toilets within this venue designated for public use.
  • Comments View
    • The nearest adapted toilet is located on the ground floor of the Norfolk building.
    • Please see the separate guide for access information.

Standard Toilet(s)

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents can be requested in Braille.
  • Documents can be requested in large print.
  • A member of staff trained in BSL skills is not generally on duty.
  • This service can be requested.
  • Staff are Text Relay aware.
  • Plastic cups are available.
  • Plastic cutlery is available.
  • Drinking straws are available on request.