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Craiglands Hotel

Cowpasture Road, Ilkley, West Yorkshire, LS29 8RQ

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Access Guide

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Location

  • The venue is situated outside the centre of the town or city.
  • This venue is situated in Ilkley.
  • The nearest mainline station is Ilkley.

Opening Times

  • Reception is staffed 24 hours per day.

Parking

  • The venue does have its own car park.
  • Parking is free for all users.
  • Venue Car Park View
    • The car park is located 5 metres from the venue entrance.
    • There is/are 12 Blue Badge parking bay(s) within the car park.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • The car park surface is concrete.
    • There is not a road to cross between the car park and the entrance.
    • The car park does not have a height restriction barrier.
  • On Street Parking and Drop-off Details. View
    • There is a designated drop off point.
    • The drop off point is located to the right of the venue entrance.

Outside Access (the car park)

  • There is not level access into the venue.
  • The main door(s) open(s) away from you (push).
  • The door(s) is / are double.
  • The door(s) is / are heavy.
  • The width of the door opening is 117cm (3ft 10in).
  • Second set of doors View
    • There is a second set of doors.
    • The door(s) open(s) both ways.
    • The door(s) is / are double.
    • The door(s) is / are heavy.
    • The width of the door opening is 124cm (4ft 1in).

Level Change (the car park)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located leading to the entrance from the car park.
  • The ramp or slope is moderate.
  • The ramp or slope is permanent.
  • The width of the ramp or slope is 118cm (3ft 10in).
  • There are steps to access this area / service.
  • There is / are 8 step(s) to the area / service.
  • Lighting levels at the steps are bright.
  • The steps are not clearly marked.
  • The steps are medium.
  • The steps do have handrails.
  • The handrails are on the left going up.

Reception

  • The reception desk is 7m (22ft 12in) from the front entrance.
  • There is level access to reception from the entrance.
  • The reception desk is high height.
  • Lighting levels are bright.
  • There is not a hearing assistance system.

Inside Access

  • There is level access to the service(s).
  • There is not a hearing assistance system.
  • This venue does play background music.
  • Motorised scooters are allowed in public parts of the venue.
  • The lighting levels are bright.

Inside Access (St Bernard Ballroom)

  • There is level access to the service(s).
  • There is not a hearing assistance system.
  • Motorised scooters are allowed in public parts of the venue.
  • The lighting levels are bright.

Restaurant Bar Internal (The Antler)

  • Once inside, there is level access to the service.
  • Full table service is available.
  • There is ample room for a wheelchair user to manoeuvre.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • Some chairs have armrests.
  • The distance between the floor and the lowest table is 42cm (1ft 5in).
  • Menus are hand held only.
  • Menus are not available in Braille.
  • Menus are available in large print.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is hot and cold meals and snacks.
  • Comments View
    • The nearest table from the restaurant entrance is 2 metres.

Other Floors

  • Steps View
    • The floors which are accessible by stairs are G-1-2.
    • There are 15+ steps between floors.
    • The steps are not clearly marked.
    • The steps are medium.
    • The steps do have handrails.
    • The steps have a handrail on the left going up.
    • There is a landing.
    • The lighting level is bright.

Lift

  • There is a lift for public use.
  • The lift is located to the left of the reception as you enter.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are G-1-2.
  • The lift is 7m (22ft 12in) from accessible entrance.
  • Staff do not need to be notified for use of the lift.
  • The dimensions of the lift are 116cm x 142cm (3ft 10in x 4ft 8in).
  • There is a mirror to aid reversing out of the lift.
  • The lift does not have a visual floor indicator.
  • The lift does not have an audible announcer.
  • The lift controls do not have Braille markings.
  • The lift controls do not have tactile markings.
  • The lighting level in the lift is bright.

Room

  • General Information View
    • There are 62 rooms in total.
    • There are 0 standard ground floor rooms.
  • Accessible Rooms View
    • There are accessible ensuite facilities.
    • There is / are 2 room(s) which has / have accessible ensuite facilities.
  • Accessible Room View
    • The height of the bed is 59cm (1ft 11in).
    • The measurement between the bed base and floor is 3cm (1in).
  • Accessible Ensuite View
    • The door opens outwards.
    • The door is locked by a locking handle.
    • The dimensions of the accessible ensuite are 166cm x 176cm (5ft 5in x 5ft 9in).
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 92cm (3ft).
    • The toilet seat is 48cm (1ft 7in) above floor level.
    • There is a toilet roll holder.
    • The toilet roll holder is not placed higher than 100cm in height.
    • There is a sink.
    • The height of the sink is 83cm (2ft 9in).
    • The tap type is push.
    • There is not a functional emergency alarm available in the ensuite.
    • There are not mirrors.
  • Bath and Shower View
    • There is a bath.
    • The height of the side of the bath from floor level is 43cm (1ft 5in).
    • The tap type is lever.
    • There is a shower over the bath.
    • The shower control type is twist/turn.
  • Wheel In Shower View
    • There is not a wheel in shower.
  • Signage, colour contrast and lighting in accessible rooms View
    • The colour contrast between the walls and floor is good.
  • Ground Floor Standard Rooms View
    • There are not standard rooms on the ground floor.
  • Comments View
    • The adapted rooms are located on the first floor to the left of the lift.
    • The height of the shower control is 82cms.
    • Wall mounted and drop down rails are not available.
    • There are grab rails on the wall above the bath.

Accessible Toilet

  • There are accessible toilet facilities within this venue.
  • Location and Access View
    • The toilet is for the sole use of disabled people.
    • This accessible toilet is approximately 20m (21yd 2ft) from the accessible entrance.
    • This accessible toilet is located off the foyer to the left of the Ballroom.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens inwards.
    • The door is locked by a twist lock.
    • The dimensions of the accessible toilet are 269cm x 169cm (8ft 10in x 5ft 7in).
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 84cm (2ft 9in).
    • The tap type is twist/turn.
    • The emergency pull cord alarm is not fully functional.
    • Disposal facilities are available in the cubicle.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall-mounted grab rails are available.
    • As you face the toilet the wall-mounted grab rails are on the right.
    • There is a mirror.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 42cm (1ft 5in).
    • There is not a hand dryer.
    • There is a towel dispenser.
    • The towel dispenser is not placed higher than 100cm (3ft 3in).
    • There is a toilet roll holder.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the walls and floor is good.
    • The lighting levels are bright.
  • Comments View
    • Wall mounted and drop down rails are available.

Standard Toilet(s)

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents are not available in Braille.
  • Documents are not available in large print.
  • A bowl of water can be provided for an assistance dog.
  • A member of staff trained in BSL skills is not normally on duty.