Access Guide
Location
- The venue is situated within the centre of the town or city.
- This venue is situated in Keighley and Worth Valley.
- The venue is not situated on a road which has a steep gradient.
- The nearest mainline station is Keighley.
Opening Hours
Parking
- The venue does have its own car park.
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Venue Car Park
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- Parking is free for all users.
- There is/are 18 designated parking bay(s) within the car park.
- The dimensions of the designated parking bay(s) are 500cm x 362cm (16ft 5in x 11ft 11in).
- The nearest designated bay is 85m (92yd 2ft) from the main accessible entrance.
- The car park surface is tarmac.
- The car park does not have a height restriction barrier.
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Comments
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- Free parking is available for 2 hours.
Outside Access (Main Entrance)
- There is level access into the venue.
- The main doors open automatically.
- The doors are double width.
- The door opening is 180cm (5ft 11in) wide.
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Second set of doors
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- There is a second set of doors.
- The doors open automatically.
- The doors are double width.
- The door opening is 176cm (5ft 9in) wide.
Inside Access
- There is level access to the service.
- There is a hearing assistance system.
- The system is a fixed loop.
- Staff are trained to use the system.
- This venue does not play background music.
- Lighting levels are bright.
Eating and Drinking (J's Restaurant)
- Full table service is not available.
- Food or drinks are ordered from the service counter.
- Food or drinks can be brought to the table.
- Some tables are permanently fixed.
- Some chairs are permanently fixed.
- Some chairs have armrests.
- The distance between the floor and the lowest table is 73cm (2ft 5in).
- There is ample room for a wheelchair user to manoeuvre.
- Takeaway cutlery is available.
- Drinking straws are available.
- Menus are wall only.
- Menus are not available in Braille.
- Menus are not available in large print.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is hot and cold meals and snacks.
Toilet with Adaptations
- There are accessible toilet facilities within this venue.
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Location and Access
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- The toilet is for the sole use of disabled people.
- This accessible toilet is approximately 39m (42yd 1ft) from the accessible entrance.
- This accessible toilet is located next to the restaurant.
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Features and Dimensions
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- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a sliding bolt.
- The dimensions of the accessible toilet are 249cm x 170cm (8ft 2in x 5ft 7in).
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 90cm (2ft 11in).
- The tap type is lever.
- The emergency pull cord alarm is not fully functional.
- Disposal facilities are available in the cubicle.
- There is not a/are not coat hook(s).
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Position of Fixtures
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- Wall-mounted grab rails are available.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is a mirror.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 47cm (1ft 7in).
- There is a hand dryer.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- The contrast between the walls and floor is fair.
- The lighting levels are bright.
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Comments
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- Wall mounted and drop down rails are available.
- There is a separate room for baby change and nursing situated next to the ladies toilet.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilets are available.
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Access to Standard Female Toilet(s)
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- The female toilets are located next to the restaurant.
- The female toilets are 40m (44yd) from the accessible entrance.
- Inside the venue, there is level access to the female toilet.
- Lighting levels are bright.
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Access to Standard Male Toilet(s)
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- The male toilets are located next to the restaurant.
- The male toilets are 40m (44yd) from the accessible entrance.
- Inside the venue, there is level access to the male toilet.
- Lighting levels are low.
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Baby Change Facilities
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- Baby change facilities are located within the venue.
- Baby change facilities are located in the Gents toilet.
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Comments
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- There is a separate room for baby change and nursing situated next to the ladies toilet.
Additional Info
- Staff do receive disability awareness / equality training.
- A bowl of water can be provided for an assistance dog.
- A member of staff trained in BSL skills is not normally on duty.
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Comments
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- A motorised scooter is available for customer use whilst in the store. Please ask at the customer service desk.