You are on COVID-19 Information. Skip to the next section.

COVID-19 Information

• The information in this section was taken in November 2021.
• There is a member of staff available at the entrance.
• There is hand sanitiser available at the entrance.
• The hand sanitisers are free standing.
• The height of the hand sanitiser is 100cm.
• Hand sanitisers are available inside the venue.
• There is a limited number of people allowed inside.
• There is a Track and Trace system in place.
• There is not a one-way system throughout.
• There is clear signage inside to help with social distancing.
• There are protective clear screens located at desks/counters.
• Toilets are available.
• For more information about the measures in place for Covid-19 please click here (new tab) .

You are on Introduction. Skip to the next section.

Introduction

• Services / facilities within the building include A museum of Science and Media with Cafés, a Shop and also housing three Picturehouse Cinema screens.

You are on Location. Skip to the next section.

Location

• There is a bus stop within 150m (164yds) of the venue.
• The nearest National Rail station is Bradford Interchange.

You are on Opening Times (Museum and Shop). Skip to the next section.

Opening Times (Museum and Shop)

• Monday 10:00 - 18:00.
• Tuesday 10:00 - 18:00.
• Wednesday 10:00 - 18:00.
• Thursday 10:00 - 18:00.
• Friday 10:00 - 18:00.
• Saturday 10:00 - 18:00.
• Sunday 10:00 - 18:00.

You are on Opening Times (BFI Mediatheque). Skip to the next section.

Opening Times (BFI Mediatheque)

• Monday 10:00 - 17:00.
• Tuesday 10:00 - 17:00.
• Wednesday 10:00 - 17:00.
• Thursday 10:00 - 17:00.
• Friday 10:00 - 17:00.
• Saturday 10:00 - 17:00.
• Sunday 10:00 - 17:00.

You are on Opening Times (Media Cafe). Skip to the next section.

Opening Times (Media Cafe)

• Monday 10:00 - 17:00.
• Tuesday 10:00 - 17:00.
• Wednesday 10:00 - 17:00.
• Thursday 10:00 - 17:00.
• Friday 10:00 - 17:00.
• Saturday 10:00 - 17:00.
• Sunday 10:00 - 17:00.

You are on Parking. Skip to the next section.

Parking

• The venue does not have its own car park.

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• Public Car Parks View
  • There is a car park for public use within 200m (approx).
  • The name of the car park is Sharpe Street Public Car Park.
  • The car park is located at the rear of the building on Sharpe Street.
• On Street Blue Badge Parking View
  • On street marked Blue Badge bays are available.
  • The dimensions of the marked Blue Badge bays are 375cm x 750cm (12ft 4in x 24ft 7in).
  • On street Blue Badge parking is located in front of the building.
• On Street Standard Parking View
  • Clearly signed and / or standard marked parking bays are not available.
• Drop-off Point View
  • There is not a designated drop off point.

You are on Outside Access (National Science and Media Museum Main Entrance). Skip to the next section.

Outside Access (National Science and Media Museum Main Entrance)

• This information is for the entrance located at the front of the building.
• There is level access into the venue.
• The main door(s) open(s) automatically.
• The door(s) is / are double.
• The width of the door opening is 173cm (5ft 8in).

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• Second set of doors View
  • There is a second set of doors.
  • The door(s) open(s) automatically.
  • The door(s) is / are double.
  • The width of the door opening is 173cm (5ft 8in).
• Comments View
  • There are 2 sets of automatic doors at this entrance.
  • One set of automatic doors is to the left and one to the right.
  • In the centre of the automatic doors is a set of manual double doors.

You are on Outside Access (Sharpe Street Entrance). Skip to the next section.

Outside Access (Sharpe Street Entrance)

• This information is for the entrance located on Sharpe Street.
• There is not level access into the venue.
• The main door(s) open(s) automatically.

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• Second set of doors View
  • The automatic doors are push pad activated.
  • The door(s) is / are double.
  • The width of the door opening is 165cm (5ft 5in).
• Comments View
  • This entrance gives access to the foyer between the two sets of doors to the Pictureville Cinema.

You are on Level Change (Sharpe Street Entrance). Skip to the next section.

Level Change (Sharpe Street Entrance)

• There is a ramp/slope to access this area/service.
• The ramp/slope is permanent.
• There is a level landing at the top of the ramp/slope.
• The ramp does have handrails.
• The handrails are on both sides.
• There is a/are step(s) to access this area/service.
• The step(s) is/are located leading from Sharpe Street to the entrance.
• There is/are 5 step(s) to the area/service.
• There is not tactile paving at the top and bottom of the steps.
• The step(s) is/are clearly marked.
• The step(s) is/are medium height (11cm - 17cm).
• There is a/are handrail(s) at the step(s).
• The handrail(s) is/are on both sides.
• The ramp/slope does bypass the step(s).

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• Comments View
  • There is tactile paving at the top of the steps only.

You are on Reception (National Media and Science Museum). Skip to the next section.

Reception (National Media and Science Museum)

• The desk/counter is 6m (6yd 1ft) from the Main Entrance.
• There is level access to the desk/counter from the entrance.
• The desk/counter is high (110cm+).
• The desk/counter does not have a low (76cm or lower) section.
• The lighting levels are moderate to good.
• There is not a hearing assistance system.

You are on Inside Access. Skip to the next section.

Inside Access

• There is not level access to the service(s).
• There is a hearing assistance system.
• The system is a fixed loop.
• Staff are trained to use the system.
• This venue does not play background music.
• Motorised scooters are allowed in public parts of the venue.
• The lighting levels are varied.

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• Comments View
  • There is seating available throughout the building.

You are on Level Change (Pictureville Cinema). Skip to the next section.

Level Change (Pictureville Cinema)

• There is a ramp/slope to access this area/service.
• The ramp/slope is located on the ground floor, to the left as you enter from the Main Entrance, beyond the Shop and Media Café.
• The ramp/slope is permanent.
• There is a level landing at the top of the ramp/slope.
• The ramp does have handrails.
• The handrails are on the left going up.
• The width of the ramp/slope is 120cm (3ft 11in).
• There is a/are step(s) to access this area/service.
• The step(s) is/are located on the ground floor, to the left as you enter from the Main Entrance, beyond the Shop and Media Café.
• There is/are 2 step(s) to the area/service.
• The lighting levels at the step(s) are moderate to good.
• The step(s) is/are clearly marked.
• The step(s) is/are shallow (2cm - 10cm).
• There is a/are handrail(s) at the step(s).
• The handrail(s) is/are in the centre of the step(s).
• The ramp/slope does bypass the step(s).

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• Comments View
  • There are also handrails on both sides of the steps.

You are on Level Change (Lower Ground Floor). Skip to the next section.

Level Change (Lower Ground Floor)

• There is a ramp/slope to access this area/service.
• The ramp/slope is permanent.
• There is a level landing at the top of the ramp/slope.
• The ramp does not have handrails.
• There is a/are step(s) to access this area/service.
• The step(s) is/are located to the rear of the lower ground floor, leading to Insight Collections and Research Centre.
• There is/are 15+ step(s) to the area/service.
• The lighting levels at the step(s) are moderate to good.
• The step(s) is/are clearly marked.
• The step(s) is/are deep (18cm+).
• There is a/are handrail(s) at the step(s).
• The handrail(s) is/are on both sides.
• The ramp/slope does not bypass the step(s).
• There is a lift to access this area/service.
• The lift does bypass the step(s).
• The lift does not bypass the ramp/slope.

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• Comments View
  • There are also 6 medium height steps with handrails on both sides to the right of the Kodak Gallery.
  • The steps are shown in photographs 5 and 6.
  • There is a platform lift to overcome these steps.

You are on Lift (Lower Ground Floor Platform Lift). Skip to the next section.

Lift (Lower Ground Floor Platform Lift)

• There is a lift for public use.
• The lift is located to the right of the Kodak Gallery.
• The lift is a platform lift.
• The platform lift accesses a small level change.
• The lift is approximately 21m (22yd 2ft) from the main lift.
• Staff do need to be notified for use of the lift.
• The clear door width is 71cm (2ft 4in).
• The dimensions of the lift are 71cm x 80cm (2ft 4in x 2ft 7in).
• The controls for the lift are within 90cm - 120cm from the floor.
• The lift does not have Braille markings.
• The lift does not have tactile markings.
• The lighting level in the lift is moderate to good.

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• Comments View
  • There is a similar platform lift to overcome the 15+ steps at the rear of the Kodak gallery as shown in photographs 3 and 4.

You are on Eating and Drinking (Media Cafe). Skip to the next section.

Eating and Drinking (Media Cafe)

• The following information is for the café.
• The café is located at the rear left of the entrance foyer as you enter from the Main Entrance.
• Full table service is not available.
• Food or drinks are ordered from the service counter.
• Food or drinks can be brought to the table.
• There is not a lowered section at the counter.
• No tables are permanently fixed.
• Some chairs are permanently fixed.
• Some chairs have armrests.
• The nearest table is approximately 9m (9yd 2ft) from the Main Entrance.
• The distance between the floor and the lowest table is 63cm (2ft 1in).
• The distance between the floor and the highest table is 73cm (2ft 5in).
• The standard height for tables is 70cm.
• There is ample room for a wheelchair user to manoeuvre.
• Plastic / takeaway cups are available.
• Plastic / takeaway cutlery is not available.
• Drinking straws are available.
• Menus are wall only.
• Menus are not available in Braille.
• Menus are not available in large print.
• Picture menus are not available.
• Menus are clearly written.
• Menus are presented in contrasting colours.
• The type of food served here is hot and cold meals and snacks.

You are on Shop. Skip to the next section.

Shop

• The shop is located in the main foyer, to the left as you enter from the Main Entrance.
• There are no doors.
• There is level access to the shop.
• There is ample room for a wheelchair user to manoeuvre.
• There are some medium height display units.
• There are some high display units.

You are on Counter (Shop). Skip to the next section.

Counter (Shop)

• The counter is 8m (8yd 2ft) from the main entrance.
• There is level access to the counter from the entrance.
• There is sufficient space to write or sign documents on the counter.
• There is a lowered section.
• There is not a hearing assistance system.
• Lighting levels are moderate to good.

You are on Other Floors. Skip to the next section.

Other Floors

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• Steps View
  • The floors which are accessible by stairs are LG-G-1-2-3-4-5-6.
  • There are 10 steps between floors.
  • The steps are clearly marked.
  • The steps are medium (11cm - 17cm).
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • There is a landing.
  • The lighting levels are medium.

You are on Lift (Main Lift). Skip to the next section.

Lift (Main Lift)

• There is a lift for public use.
• The lift is located to the rear right of the foyer as you enter from the Main Entrance.
• The lift is a standard lift.
• The floors which are accessible by this lift are LG-G-1-2-3-4-5-6.
• The lift is approximately 11m (12yd 1in) from the Main Entrance.
• Staff do not need to be notified for use of the lift.
• The clear door width is 130cm (4ft 3in).
• The dimensions of the lift are 144cm x 230cm (4ft 9in x 7ft 7in).
• There are separate entry and exit doors in the lift.
• There is not a mirror to aid reversing out of the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The controls for the lift are not within 90cm - 120cm from the floor.
• The controls are 90cm - 152cm from the floor.
• The lift does have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is moderate to good.

You are on Lift (Back Lift). Skip to the next section.

Lift (Back Lift)

• There is a lift for public use.
• The lift is located at the rear of the building.
• The lift is a standard lift.
• The floors which are accessible by this lift are LG-1-3-5.
• The lift is approximately 19m (20yd 2ft) from the main lift.
• Staff do not need to be notified for use of the lift.
• The clear door width is 123cm (4ft).
• The dimensions of the lift are 140cm x 286cm (4ft 7in x 9ft 5in).
• There are not separate entry and exit doors in the lift.
• There is not a mirror to aid reversing out of the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The controls for the lift are not within 90cm - 120cm from the floor.
• The controls are 110cm - 140cm from the floor.
• The lift does not have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is moderate to good.

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• Comments View
  • Not all floors can be accessed by this lift as it only goes to odd numbered floors.

You are on Outside Access (BFI Mediatheque Entrance). Skip to the next section.

Outside Access (BFI Mediatheque Entrance)

• This information is for the entrance located on level 6, to the left as you exit the lift.
• There is level access into the venue.
• Level access is via lift.
• The main door(s) open(s) towards you (pull).
• The door(s) is / are double.
• The door(s) is / are permanently held open.
• The width of the door opening is 199cm (6ft 6in).

You are on Reception (BFI Mediatheque). Skip to the next section.

Reception (BFI Mediatheque)

• The desk/counter is 2m (2yd 7in) from the BFI Mediatheque entrance.
• There is level access to the desk/counter from the entrance.
• The desk/counter is low (76cm or lower).
• The lighting levels are moderate to good.
• There is a hearing assistance system.
• The type of system is a fixed loop.
• Staff are trained to use the system.

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• Comments View
  • There is seating to the right of the reception desk.
  • The seating does not have armrests.

You are on BFI Mediatheque. Skip to the next section.

BFI Mediatheque

• The BFI Mediatheque is located at the front right of the building on level 6.
• There are 7 viewing pods.
• There are 6 standard viewing pods with seating for 3-4 people.
• There is 1 accessible viewing pod, number 7, with a single seat and room for 2 wheelchairs (photographs 2, 3 and 4).
• The accessible viewing pod is 15m from the BFI Mediatheque entrance.
• The keyboard and mouse are on a fully adjustable shelf.
• The screen is height adjustable.
• Access is via ticket, which is issued from the BFI Mediatheque reception.
• Pods can be booked in advance.

You are on Museum. Skip to the next section.

Museum

• Exhibits cannot be audio described.
• Tactile signage for exhibits is not available.
• Braille signage for exhibits is not available.
• Touch tours are not available.
• Video tours are not available.
• There is a hearing assistance system.
• The hearing system is a fixed loop.
• Staff are trained to use the hearing system.
• A deposit is required for the hearing system.
• Concessions are available.
• There is a wheelchair to borrow.
• To borrow the wheelchair, ask at reception.

You are on Changing Places. Skip to the next section.

Changing Places

• The facility is located to the right as you enter from the Main Entrance.
• The facility is approximately 25m (27yd 1ft) from the National Science and Media Museum Main Entrance.
• The facility is in addition to standard and accessible toilets.
• The facility is located close to other managed facilities (e.g. reception or service counter).
• There is level access to the facility.
• The facility surveyed is for the sole use of disabled people.
• The colour contrast between the external door and wall is good.
• The colour contrast between the internal door and wall is good.
• You do need a key for the facility.
• The key is a radar key.
• The key can be obtained from the security office adjacent to the facility.
• There is not a sign at the entrance to the Changing Places facility indicating the location of the nearest toilets and baby changing facilities.
• The door opens outwards.
• The door is easy to open.
• The door is locked by a locking handle.
• The door has a horizontal grab rail.
• The width of the door is 90cm (2ft 11in).
• The dimensions of the facility are 441cm x 262cm.
• The ceiling height is not at a minimum of 2.4m.
• There is a clear 200cm x 180cm manoeuvring space in the facility.
• The facility has a non-slip floor.
• The colour contrast between the walls and floor is fair.
• The facility toilet is peninsular.
• The transfer space on the right as you face the toilet is 155cm (5ft 1in).
• The transfer space on the left as you face the toilet is 230cm (7ft 7in).
• Dropdown rails are provided.
• As you face the toilet the dropdown rail(s) is/are on both sides.
• The colour contrast between the dropdown rail(s) and wall is good.
• As you face the toilet there are vertical grab rails on both sides.
• The colour contrast between the wall-mounted grab rails to the left of the toilet and wall is good.
• The colour contrast between the wall-mounted grab rails to the right of the toilet and wall is good.
• The height of the toilet seat above floor level is 49cm (1ft 7in).
• There is a spatula flush.
• There is a toilet roll holder.
• The toilet has a backrest.
• The toilet seat colour contrast is good.
• There is an emergency alarm for the toilet.
• The emergency pull cord alarm is within reach and fully functional.
• The facility changing bench is wall mounted.
• The facility changing bench height is adjustable.
• The length of the facility changing bench is 185cm (6ft 1in).
• The facility hoist is powered overhead.
• The overhead hoist covers all areas in the cubicle.
• There is a shower unit with a detachable shower head.
• The shower head is height adjustable.
• The adjustable shower head can be placed between 105cm and 185cm when mounted.
• There is no seat for the shower.
• There is not a vertical grab rail for the shower.
• A privacy screen is available.
• The type of wash basin is adjustable.
• The wash basin tap type is lever.
• There is a mixer tap.
• Wall mounted grab rails are available at the wash basin.
• As you face the wash basin, the wall mounted grab rails are on both sides.
• The colour contrast between the wash basin grab rail(s) and wall is good.
• There is a soap dispenser.
• The soap dispenser is at the recommended height of 80cm-100cm.
• The height of the soap dispenser is 107cm.
• Wide tear off paper roll is available.
• The wide paper roll dispenser is at the recommended height of 80cm-100cm.
• The height of the wide paper roll dispenser is 160cm.
• There is a hand dryer.
• The hand dryer is at the recommended height of 80cm-100cm.
• The height of the hand dryer is 100cm.
• There is a towel dispenser.
• The towel dispenser is at the recommended height of 80cm-100cm.
• The height of the towel dispenser is 82cm.
• There is a mirror.
• The mirror is not placed at a lower level or at an angle for ease of use.
• There is a/are sanitary, non-infectious waste and clinical waste disposal units.
• There is an emergency alarm for the facility.
• The emergency pull cord alarm is within reach and fully functional.
• There is a coat hook.
• There are coat hooks in the toilet at 109cm and 164cm from the floor.
• There is a red flashing fire alarm beacon within the room.
• The lighting levels are moderate to good.

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• Comments View
  • The height of the ceiling is 218cm.

You are on Accessible Toilet (Ground Floor. Right Hand Transfer). Skip to the next section.

Accessible Toilet (Ground Floor. Right Hand Transfer)

• Accessible toilet facilities are available.

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• Location and Access View
  • There is pictorial signage on or near the toilet door.
  • This accessible toilet is approximately 23m (25yd 6in) from the Main Entrance.
  • This accessible toilet is located to the rear right of the entrance foyer.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a twist lock.
  • The width of the accessible toilet door is 81cm (2ft 8in).
  • The door may be difficult to open.
  • The dimensions of the accessible toilet are 180cm x 215cm (5ft 11in x 7ft 1in).
  • There is sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 111cm (3ft 8in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm.
  • The emergency pull cord alarm is fully functional.
  • Disposal facilities are available in the cubicle.
  • There is a/are sanitary and non-infectious waste disposal units.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There is a mirror.
  • Mirrors are not placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 44cm (1ft 5in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is placed higher than 100cm (3ft 3in).
  • The height of the hand dryer is 130cm (4ft 3in).
  • There is not a towel dispenser.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 105cm (3ft 5in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 75cm (2ft 6in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • The contrast between the internal door and wall is good.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • The contrast between the dropdown rail(s) and wall is good.
  • The contrast between the walls and floor is poor.
  • The lighting levels are moderate to good.
• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • Baby change facilities are located within the accessible toilet.
  • The height of the baby change table once extended is 96cm (3ft 2in).
• Comments View
  • There are additional accessible toilets on levels -1, 3, 5 and 7.

You are on Accessible Toilet (Level 5. Left Hand Transfer). Skip to the next section.

Accessible Toilet (Level 5. Left Hand Transfer)

• Accessible toilet facilities are available.

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• Location and Access View
  • There is pictorial signage on or near the toilet door.
  • This accessible toilet is approximately 15m (16yd 1ft) from the main lift.
  • This accessible toilet is located at the rear of level 5 as you exit the lift.
  • There is level access to this accessible toilet.
  • This is by lift.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a lever twist.
  • The width of the accessible toilet door is 81cm (2ft 8in).
  • The door may be difficult to open.
  • The dimensions of the accessible toilet are 159cm x 192cm (5ft 3in x 6ft 4in).
  • There is not sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 93cm (3ft 1in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm.
  • The emergency pull cord alarm is fully functional.
  • Disposal facilities are available in the cubicle.
  • There is a/are sanitary and non-infectious waste disposal units.
  • There is a/are coat hook(s).
• Position of Fixtures View
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There is a mirror.
  • Mirrors are not placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 49cm (1ft 7in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is placed higher than 100cm (3ft 3in).
  • The height of the hand dryer is 110cm (3ft 7in).
  • There is not a towel dispenser.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 106cm (3ft 6in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is fair.
  • The contrast between the internal door and wall is good.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • The contrast between the dropdown rail(s) and wall is good.
  • The contrast between the walls and floor is good.
  • The lighting levels are moderate to good.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Female Toilet(s) View
  • The female toilet facilities that were surveyed are located to the rear right of the entrance foyer.
  • The female toilet(s) is/are approximately 14m (15yd 11in) from the Main Entrance.
  • Inside the venue, there is level access to the female toilet(s).
  • Lighting levels in the female toilets are moderate to good.
• Access to Standard Male Toilet(s) View
  • The male toilet facilities that were surveyed are located to the rear right of the entrance foyer.
  • The male toilet(s) is/are approximately 21m (22yd 2ft) from the Main Entrance.
  • Inside the venue, there is level access to the male toilet(s).
  • Lighting levels in the male toilets are moderate to good.
• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • Baby change facilities are located in the standard female and male toilets.
  • The height of the baby change table once extended is 112cm (3ft 8in).
• Comments View
  • There are also standard toilets on levels -1, 3, 5 and 7.

You are on Additional Info. Skip to the next section.

Additional Info

• Documents are not available in Braille.
• Documents are not available in large print.
• A bowl of water can be provided for an assistance dog.
• A member of staff trained in BSL skills is not normally on duty.
• This service cannot be requested.